Warranty Questions?
Call
1-800-332-3281
8 AM
−
5 PM EST
Service
You always get the fast,
reliable response you
need. Most replacement
parts can be in your
hands in 24 hours.
Support
Need fast answers to the
tough welding questions?
Contact your distributor or
call 1-800-332-3281. The
expertise of the distributor
and Hobart is there to
help you, every step of
the way.
Assistance
Visit the Hobart website:
Effective January 1, 2020
5/3/1 WARRANTY applies to all Hobart welding equipment, plasma cutters and spot welders with a
serial number preface of NA or newer.
This limited warranty supersedes all previous Hobart warranties and is exclusive with
no other guarantees or warranties expressed or implied.
Hobart products are serviced by Hobart or Miller Authorized Service Agencies.
LIMITED WARRANTY
−
Subject to the terms and conditions
below, Miller Electric Mfg. LLC, dba Hobart Welding Products,
Appleton, Wisconsin, warrants to its original retail purchaser
that new Hobart equipment sold after the effective date of this
limited warranty is free of defects in material and workmanship
at the time it is shipped. THIS WARRANTY IS EXPRESSLY
IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS.
Within the warranty periods listed below, Hobart/Miller will
repair or replace any warranted parts or components that fail
due to such defects in material or workmanship. Hobart/Miller
must be notified in writing within thirty (30) days of such defect
or failure, at which time Hobart/Miller will provide instructions
on the warranty claim procedures to be followed. Notifications
submitted as online warranty claims must provide detailed
descriptions of the fault and troubleshooting steps taken to
diagnose failed parts. Warranty claims that lack the required
information as defined in the Miller Service Operation Guide
(SOG) may be denied by Miller.
Hobart/Miller shall honor warranty claims on warranted
equipment listed below in the event of a defect within the
warranty coverage time periods listed below. Warranty time
periods start on the delivery date of the equipment to the
original retail purchaser, or 12 months after the equipment is
shipped to a North American or international distributor,
whichever occurs first.
1. 5 Years — Parts and Labor
* Original Main Power Rectifiers only to include SCRs,
diodes, and discrete rectifier modules
* Reactors
* Stabilizers
* Transformers
2. 3 Years — Parts and Labor Unless Specified
* Drive Systems
* Idle Module
* PC Boards
* Rotors, Stators and Brushes
* Solenoid Valves
* Switches and Controls
3. 1 Year — Parts and Labor Unless Specified
(90 days for industrial use)
* Accessories (Kits)
* Contactors
* Field Options
(NOTE: Field options are covered
for the remaining
warranty period of the product they are installed in, or
for a minimum of one year — whichever is greater.)
* HF Units
* MIG Flowgauge Regulators (No Labor)
* MIG Guns/TIG Torches
* Motor-Driven Guns
* Plasma Cutting Torches
* Relays
* Remote Controls
* Replacement Parts (No labor)
−
90 days
* Running Gear/Trailers
* Spoolguns
4. 6 Months — Parts
* Batteries
5. Engines and tires are warranted separately by the
manufacturer.
Hobart’s 5/3/1 Limited Warranty shall not apply to:
1.
Consumable components; such as contact tips,
cutting nozzles, contactors, brushes, relays, work
station table tops and welding curtains, or parts that
fail due to normal wear. (Exception: brushes and
relays are covered on all engine-driven products.)
2. Items furnished by Hobart/Miller, but manufactured by
others, such as engines or trade accessories. These
items are covered by the manufacturer’s warranty, if any.
3. Equipment that has been modified by any party other than
Hobart/Miller, or equipment that has been improperly
installed, improperly operated or misused based upon
industry standards, or equipment which has not had
reasonable and necessary maintenance, or equipment
which has been used for operation outside of the
specifications for the equipment.
4. Defects caused by accident, unauthorized repair, or
improper testing.
HOBART PRODUCTS ARE INTENDED FOR COMMERCIAL
AND INDUSTRIAL USERS TRAINED AND EXPERIENCED IN
THE USE AND MAINTENANCE OF WELDING EQUIPMENT.
The exclusive remedies for warranty claims are, at
Hobart’s/Miller’s option, either: (1) repair; or (2) replacement;
or, if approved in writing by Hobart/Miller, (3) the pre-approved
cost of repair or replacement at an authorized Hobart/Miller
service station; or (4) payment of or credit for the purchase
price (less reasonable depreciation based upon use).
Products may not be returned without Hobart’s/Miller’s written
approval. Return shipment shall be at customer’s risk and
expense.
The above remedies are F.O.B. Appleton, WI, or
Hobart’s/Miller’s authorized service facility. Transportation
and freight are the customer’s responsibility. TO THE
EXTENT PERMITTED BY LAW, THE REMEDIES HEREIN
ARE THE SOLE AND EXCLUSIVE REMEDIES
REGARDLESS OF THE LEGAL THEORY. IN NO EVENT
SHALL HOBART/MILLER BE LIABLE FOR DIRECT,
INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES (INCLUDING LOSS OF PROFIT) REGARDLESS
OF THE LEGAL THEORY. ANY WARRANTY NOT
PROVIDED HEREIN AND ANY IMPLIED WARRANTY,
GUARANTY, OR REPRESENTATION, INCLUDING ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR PARTICULAR PURPOSE, ARE EXCLUDED
AND DISCLAIMED BY HOBART/MILLER.
Some US states do not allow limiting the duration of an implied
warranty or the exclusion of certain damages, so the above
limitations may not apply to you. This warranty provides
specific legal rights, and other rights may be available
depending on your state. In Canada, some provinces provide
additional warranties or remedies, and to the extent the law
prohibits their waiver, the limitations set out above may not
apply. This Limited Warranty provides specific legal rights,
and other rights may be available, but may vary by province.
Hobart warr 2020-01