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If you are unable to correct any of the problems described below, contact your dealer for assistance.
•
Power light on Base Station does not come on.
Be certain power cords are properly connected to Base Station, power supply and electrical outlet.
•
COMMUNICATOR
®
power lights do not turn green, and “out of range” is heard.
Be certain your Base Station power is on. Turn Communicator and Base Station power on and off.
You may be too far from the Base Station. The range varies with each location’s layout.
•
When trying to register, it keeps saying registration failed.
Check to be sure that the STATUS window only goes blank, and does not show a registration number.
Follow the instructions on clearing the registrations as found on page 14, 16 or 20, and repeat the registration
procedure.
•
Others cannot hear me when I talk.
If you are using a Beltpac or local headset, be certain the headset connector is correctly plugged in to the
Beltpac or Base Station.
•
People on the 4-Wire intercom cannot hear me or I cannot hear them.
Be certain the cables are securely connected and the 4-Wire intercom is on.
•
People on the RTS/ClearCom systems cannot hear me or I cannot hear them.
Be certain the cables are securely connected and the 2-wire intercom is on.
SECTION 4.
TROUBLESHOOTING
In the event of an electrical power outage
— such as from a lightning storm or power generator
failure, if you experience problems with your HME equipment after the electricity comes on again, unplug
the AC power supplies from their electrical outlets and wait 15 seconds, then plug them back in.
2400MHz cordless telephone interference
—
If there is a 2400MHz cordless telephone nearby,
interference may occur. However, because the DX121 is a frequency-hopping system, this problem is
unlikely. If it does occur, changing frequencies on the telephone may alleviate the problem. If not, move
the phone as far as practical from the Base Station, or use another type phone.
