Hitachi StarBoard FX-DUO-77, User Manual

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3-2
StarBoard FX-DUO-77
Appendix
English
Input-Related Problems
Problem What to check What to do
Has position alignment
been performed properly? Perform proper position alignment. The input position does not
match.
Other than the above Contact a support center.
Have the StarBoard and
projector been placed in the
proper orientation? Adjust the position of the StarBoard
and the projector. If undue correction is
performed, it may not be possible to
align the position properly.
Is the PC screen being
projected inside the
StarBoard's input area? Make sure the PC screen projection is
contained within the StarBoard's input
area.
（ For details on the input area, see page
1-5 of this User's Guide. ）
StarBoard Software files
may be broken or
installation may not be
complete correctly. Uninstall the StarBoard Software and
then re-install it.
（ For details on installing StarBoard
Software, see the StarBoard Software
x.x User's Guide.)
The position cannot be
aligned properly.
Other than the above Contact a support center.
This may be due to faulty
contact of electronic pen
batteries. Remove the batteries from the
electronic pen and re-install them.
Are batteries used up? Replace the batteries.
（
For details on battery replacement,
see page 2-4 of this User's Guide.
）
StarBoard Software files
may be broken or
installation may not be
complete correctly. Uninstall the StarBoard Software and
then re-install it.
（
For details on installing StarBoard
Software, see the StarBoard Software
x.x User's Guide.)
Is there a nearby light
source with a wavelength
close to that of the
electronic pen?
(Illumination from
fluorescent lighting or
similar source) Check by turning off the lights in the
room. If the StarBoard operates
normally, change the location in which
it is installed or change the lighting
fixtures.
Restart Windows and StarBoard
Software.
Contact a support center.
The electronic pen does not
work.
Other than the above
Check if the same problem arises when
using another electronic pen. If
operations are normal when using
another electronic pen, the original pen
is the problem.