manualshive.com logo in svg

Hitachi StarBoard FX-79E2, User Manual, Page: 32 / 37

Share
Download
Hitachi StarBoard FX-79E2 User Manual Download Page 32

 

 

3-1 

StarBoard FX-79E2/89WE2 

 

Appendix 

English 

3.

 

Appendix 

3.1 Troubleshooting 

Before  assuming  the  product  is  broken,  be  sure  to  check  adjustments,  proper  handling 

procedures, the possibility of faulty cable connections, etc. 

 

Recognition-Related Problems 

Problem 

What to check 

What to do 

The StarBoard does not 
recognise input. 

Is the USB cable connected to 
the PC? 

Connect the USB cable to the PC. 

Is the USB cable connected to 
the StarBoard? 

Connect the USB cable to the 
StarBoard. 

Did you start the system in the 
correct sequence? 

Start the system in the correct 
sequence. (For details on starting the 
system, see page 2-4 of this User's 
Guide.) 

StarBoard Software files may be 
broken or installation may not be 
complete correctly. 

Uninstall the StarBoard Software and 
then re-install it.   

（

For details on installing StarBoard 

Software, see the StarBoard Software 
Installation Guide.) 

Other than the above 

Contact a support center. 

StarBoard operations are 
unstable 

Is something blocking light from 
reaching the board surface or 
LED cover? 

Remove the blockage. 

Is the LED cover dirty? 

Wipe away any dirt from the LED 
cover. 

 

The controller must be reset and 
the system restarted. 

 

Disconnect the USB cable and 
reconnect it. If this does not solve the 
problem, restart the PC. 

In case that USB cable extended 

as bellow, it may result in 

unstable of product working. 

・

USB extension cable 

・

Bus-powered USB hub 

・

USB extender 

Quit the USB cable extend, plug USB 
cable to PC directly. If you need to 
extend USB cable, use self-powered 
USB hub. 

Is a high-speed USB device 
connected to the USB host 
controller used to connect the 
StarBoard? 

Be sure to connect the StarBoard and 
any high-speed USB devices to 
separate USB host controllers. 
Be sure to use a USB hub in the case 
of PCs with only one USB host 
controller. 

 

Summary of Contents for StarBoard FX-79E2

Page 1: ...ser s Guide FX 79E2 FX79E2Axxxxx xxxxx is numbers FX 89WE2 FX89WE2Axxxxx xxxxx is numbers FXE2 ML151201 Read this User s Guide and carefully retain it for future reference Before using this product carefully read and fully understand the safety instructions Store this User s Guide nearby for ease of reference ...

Page 2: ... product as industrial waste according to all applicable laws and regulations Disclaimers StarBoard Solution assumes no liability and makes no warranty either express or implicit regarding the contents of this User s Guide Also the company makes no warranty as to the product s suitability merchantability or fitness for a particular intended use All products of StarBoard Solution described in this ...

Page 3: ... s Guide 79 inch StarBoard FX 79E2 FX79E2Axxxxx xxxxx is numbers 89 inch StarBoard FX 89WE2 FX89WE2Axxxxx xxxxx is numbers Windows is a trademark of Microsoft Corporation U S and in other countries Mac and Mac OS are trademarks of Apple Inc registered in the U S and other countries Other trademarks and product names are trademarks and or registered trademarks of their respective holders Manual Cre...

Page 4: ...forth referred to as StarBoard This User s Guide has been created for people who already have a working knowledge of personal computers henceforth referred to as PC Please make sure that you understand the contents of this User s Guide and use the software correctly We hope that you make the most of this product ...

Page 5: ... This symbol will appear to raise the attention of the user to existing risks that may cause harm to people To avoid any chances of injuries or possibly death DO NOT IGNORE the safety instructions that follow this symbol WARNINGS This warning will appear where there exists a risk of death or fatal injuries CAUTIONS This warning will appear where there exists a risk of moderate or light injuries NO...

Page 6: ...staticelectricity toucha nearby metalobject withyour handto discharge any staticelectricity beforetouching this product Static electricity from your body may cause damage to this product NOTICE Do not allow the LED cover surrounding the board to become dirty or scratched If the LED cover becomes dirty or scratched it may lead to improper coordinate detection Do not use a USB cable extended Use of ...

Page 7: ...diately disconnect the USB cable from the PC and contact a support center Continued operation without repair may result in emission of a strange odor or smoke 3 Precautions Regarding Handling WARNINGS Do not hang from or climb on this product Failure to comply may result in personal injury if the product falls collapses or breaks into pieces Be particularly careful in the case of small children Do...

Page 8: ...ductive core electrical short or severing of the cable 4 Precautions Regarding Moving the Product CAUTIONS Always use two or more people to move this product This product is a very large and heavy precision instrument Always use two or more people and take great care when moving this product Result in the personal injury or breakdown if the product falls over Always disconnect the USB cable from t...

Page 9: ...t malfunction Do not place in a location with flammable or corrosive gas Placing this product in a location where there is flammable or corrosive gas may result in fire or damage to this product There is a particular danger of explosion in the case of flammable gas Do not place in a location with flammable or corrosive gas CAUTIONS Do not touch internally mounted parts Directly toughing internally...

Page 10: ...duct in a location subject to vibration or shock of impact Do not set up this product near a high voltage line or power source If this product is set up near high voltage lines or power sources it might receive interference Do not set up in a location subject to direct sunlight or near a heater Failure to comply may result in deformation of or damage to this product 6 Precautions Regarding Disposa...

Page 11: ...en installing Only use this product after confirming that it is securely attached and will not fall Furthermore be sure to install using a wall mounting bracket capable of supporting a weight of at least 50 kg P 1 6 Wall mounting work should be performed by a construction specialist Improper work may result in death or personal injury due to the product falling during operation Always use the spec...

Page 12: ... sunlight P 1 6 Do not touch board at the time of plugging USB cable It may cause of malfunction P 1 12 Do not scrape or strike the board surface by stylus pen Failure to comply may result in damage on the board surface P 2 1 Use an input tool with a thickness of least 10 mm When inputting to this product use a tool that is at least 10 mm If a pen or similar tool with a thickness of less than 10 m...

Page 13: ...ion Area 1 5 1 4ASSEMBLY AND SETUP 1 6 1 4 1 Wall Mounting Setup Method 1 6 1 4 2 Stand Stay Setup Method 1 9 1 4 3 Equipment Connection Method 1 12 2 HOW TO USE 2 1 2 1 BASIC OPERATIONS 2 1 2 1 1 Character Input 2 1 2 1 2 PC Operations 2 2 2 2 START METHOD 2 4 2 2 1 Start Method Windows virsion 2 4 2 2 2 Start Method Mac version 2 5 3 APPENDIX 3 1 3 1 TROUBLESHOOTING 3 1 3 2 SYSTEM SPECIFICATIONS...

Page 14: ...rojector Two pen types are available the stylus pen that is included with the product You can write six people at the same time Six people can input simultaneously with dedicated purpose tools or contents It is effective for class and presentation You can write directly onto the PC screen After installing the provided StarBoard Software onto a PC you can use your finger or the pen to write charact...

Page 15: ...acking make sure that all the following parts are present 1 2 1 StarBoard 1 Parts No Name Qty 1 StarBoard 1 2 USB Cable 5m 1 3 Wall mounting bracket 4 4 Nut bolt set 4 5 Stylus pen 1 6 StarBoard Software Startup Guide 1 7 StarBoard FX 79E2 89WE2 Startup Guide 1 1 2 3 4 5 6 7 ...

Page 16: ...1 3 StarBoard FX 79E2 89WE2 Introduction English 1 2 2 StarBoard FX 79E2 89WE2 Stand Stay 1 Parts No Name Qty 1 stay 2 2 Nut bolt set 4 1 2 ...

Page 17: ...s that are frequently used in applications are located here Refer to the next page for details 2 Input Area Characters or images drawn in this area are imported into the PC When using the StarBoard in Projection Mode make sure that the image projected from the projector is kept within this area 3 USB Cable Used to connect the StarBoard with the PC ...

Page 18: ...ct Solid Pen black Hides displays the StarBoard Software Toolbar Select Solid Pen red Adds a new blank page Select Solid Pen blue Show previous page Select Solid Pen green Show next page Select Fluorescent Marker Pen Hides displays the Topic List Select Eraser Switch to PC Operation Open Save 1 About one time right click When the one time right click function button is pressed the next finger inpu...

Page 19: ... televisions copying machines or air conditioners Avoid locations that are dusty that are subject to extremely high or low temperatures or humidity or that are exposed to direct sunlight WARNINGS Keep the wall material in mind when installing Installing the board on to the wall in a way that does not suite the wall material may result in the board falling off the wall causing injuries or damage to...

Page 20: ...he height at which the board will be installed and install the wall mounting brackets onto the StarBoard at the positions shown in the diagram below The wall mounting brackets are provided with the StarBoard 3 on page 1 2 More than 1300mm Back of the board Tighten with the spanner More than 1300mm ...

Page 21: ...the wall WARNINGS Wall mounting work should be performed by a construction specialist Improper work may result in death or personal injury due to the product falling during operation Always use the specified mounting unit CAUTION Be sure to use three or more people for this work Failure to comply may cause the board to fall resulting in personal injury or may cause damage to this product due to sh...

Page 22: ...he parts tables on pages and 1 4 of this User s Guide WARNINGS Tighten the screws securely Failure to comply may cause the stand to collapse resulting in personal injury or may cause damage to this product due to shock of impact from the board falling CAUTION This work should be performed by at least two people The board might fall and cause injury or its impact might cause damage ...

Page 23: ...1 10 StarBoard FX 79E2 89WE2 Introduction English FX 79E2 2 2 1 Back of the board Tighten with the spanner 372mm 372mm 372mm 372mm 1108mm 1108mm ...

Page 24: ...1 11 StarBoard FX 79E2 89WE2 Introduction English FX 89WE2 Tighten with the spanner 535mm 535mm 535mm 535mm 1108mm 1108mm 2 2 1 Back of the board ...

Page 25: ...nect the USB connector at the bottom left of the StarBoard to the USB port on the PC using the provided USB cable 4 Connect the power supply cables of the PC and projector to the power supply NOTICE Do not touch board at the time of plugging USB cable It may cause of malfunction Install the StarBoard Software on your PC before starting to connect equipment The equipment might not operate correctly...

Page 26: ...pending on your PC an incorrect operation might be caused by PC noise via the USB cable If this happens verify that the earth of your PC s power supply cable is connected If the earth is not connected it might cause an incorrect operation About PC Earth ...

Page 27: ...ard If your hand or elbow touches the board or you are within 1 cm of the board it might cause an incorrect operation NOTICE Do not scrape or strike the board surface by stylus pen Failure to comply may result in damage on the board surface Use an input tool with a thickness of least 10 mm When inputting to this product use a tool that is at least 10 mm If a pen or similar tool with a thickness of...

Page 28: ...he stylus pen if you touch the board with anything other than your finger or you are too close to the board it might cause an incorrect operation 2 1 2 PC Operations When performing PC operations by pointing or giving presentations without inputting characters it is convenient to extend the stylus pen and use it as a pointer ...

Page 29: ...d FX 79E2 89WE2 How to use English CAUTION Do not strike the board forcefully with the stylus pen bend it or apply an excessive load to it Failure to comply may result in damage to the stylus pen or personal injury ...

Page 30: ...the StarBoard icon on the desktop If the No connection icon in below appears on the Tasktray it means that the StarBoard is not connected Make sure that the StarBoard and the PC are properly connected Connected No Connection If the StarBoard is properly connected the icon changes to Connected as above If the icon does not change despite correcting the connection there may be some other problem For...

Page 31: ...n the StarBoard Software toolbar Settings StarBoard Check Connection and then check the connection If the StarBoard is not connected message appears StarBoard Software has not detected the StarBoard Check whether the StarBoard and PC are connected properly Connected No Connection If they are connected properly the StarBoard is connected message appears If the indication does not change even though...

Page 32: ...s on installing StarBoard Software see the StarBoard Software Installation Guide Other than the above Contact a support center StarBoard operations are unstable Is something blocking light from reaching the board surface or LED cover Remove the blockage Is the LED cover dirty Wipe away any dirt from the LED cover The controller must be reset and the system restarted Disconnect the USB cable and re...

Page 33: ...arBoard and the projector If undue correction is performed it may not be possible to align the position properly Is the PC screen being projected inside the StarBoard s input area Make sure the PC screen projection is contained within the StarBoard s input area For details on the input area see page 1 4 of this User s Guide StarBoard Software files may be broken or installation may not be complete...

Page 34: ... 179 W 1 282 H 35 D Power consumption 5V 500mA Weight of main unit Approx 21kg Approx 24kg Operating requirements 5 C 35 C Humidity 20 80 RH without condensation Storage requirements 10 C 45 C Humidity 20 80 RH without condensation Standards etc FCC Class B CE VCCI class A 1 This product uses infra red light to detect the coordinate position of the stylus pen or finger Do not operate near lighting...

Page 35: ...nner Note that rubbing or striking the StarBoard surface with a finger nail or other hard object may result in scratching 2 Cleaning the LED cover Dirt on the LED cover affects the operations performed using the stylus pen or finger Clean the reflective tape periodically or whenever it becomes dirty or soiled To clean the reflective tape apply a minimal amount of diluted neutral cleansing agent th...

Page 36: ...f the registration card accompanying the warranty is not returned to our company 2 If the warranty is not presented 3 If specified fields on the registration card accompanying the warranty are not completed or if the wording has been changed without authorisation 4 The warranty applies only to the original purchasers It does not apply to a third party to whom the customer resold this product 5 In ...

Page 37: ...responsibility for the return shipping to the customer 7 This warranty does not cover labour fees for repair associated equipment assembly or disassembly 8 Incidental damage caused by the failure of this product e g loss of profit that should have resulted from the use of this product is outside the scope of this warranty 9 The aforementioned provisions define this warranty and they supersede thos...

Reviews:

No comments