Hitachi MK-96RD621-08 User Manual Download

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Troubleshooting

6-13

Hitachi Universal Storage Platform V/VM Hitachi Storage Navigator User’s Guide

Calling the Hitachi Data Systems Support Center

If you need to call the Hitachi Data Systems Support Center, make sure you
can provide as much information about the problem as possible. Include the

circumstances surrounding the error or failure, the Storage Navigator
configuration information saved in the floppy diskette(s) by the

FD Dump

Tool

, the exact content of any messages displayed on the Storage Navigator

computer, and severity levels and reference codes displayed on the Status
window of the Storage Navigator main window (see Status Window).

Worldwide Hitachi Data Systems Support Centers are:

•

Hitachi Data Systems North America/Latin America

San Diego, California, USA
1-800-446-0744

•

Hitachi Data Systems Europe

Contact Hitachi Data Systems Local Support

•

Hitachi Data Systems Asia Pacific

North Ryde, Australia
61-2-9325-3300

Summary of Contents for MK-96RD621-08

Page 1: ...ft MK 96RD621 08 Hitachi Universal Storage Platform V Hitachi Universal Storage Platform VM Hitachi Storage Navigator User s Guide FASTFIND LINKS Document Organization Product Version Getting Help Contents ...

Page 2: ...achi Data Systems applicable agreements All of the features described in this document may not be currently available Refer to the most recent product announcement or contact your local Hitachi Data Systems sales office for information on feature and product availability This document contains the most current information available at the time of publication When new and or revised information bec...

Page 3: ...Capacity Values xii Getting Help xii Comments xiii About Storage Navigator Operations 1 1 Overview of Storage Navigator 1 2 Storage Navigator GUI 1 2 Storage Navigator CLI 1 3 Storage Navigator Features 1 3 User Access Levels 1 5 User Types 1 5 Operation Authority 1 6 Storage Device List 1 8 Overview of Audit Logs 1 8 Overview of Configuration File Loader Operations 1 10 Overview of SSL Encrypted ...

Page 4: ...gin Procedures 2 21 Permission for Accessing Local Client Files 2 22 Logging In to a Storage System 2 25 Changing Between View Mode and Modify Mode 2 29 Extending the Modify Mode Timeout Period 2 30 License Keys 2 31 Temporary Key 2 32 Permanent Key 2 33 Term Key 2 33 Emergency Key 2 34 Licensed Capacity 2 34 Storage Navigator Options 2 36 Using the Storage Navigator GUI 3 1 Common Elements of the...

Page 5: ...x 3 51 Tool Panel 3 52 Control Panel 3 53 Set Env Dialog Box 3 53 Download Dialog Box 3 56 Restore Dialog Box 3 57 Performing Storage Navigator Operations 4 1 Editing the Storage Device List 4 2 Adding a New Storage Device 4 2 Changing a Storage Device 4 3 Deleting a Storage Device 4 5 Enabling and Disabling Storage Navigator Options 4 6 Enabling Options Using a License Key Code 4 6 Enabling Optio...

Page 6: ... 2 Preparing for using Storage Navigator CLI 5 4 Requirements for Storage Navigator CLI 5 4 Installing Storage Navigator CLI 5 5 Changing Java Security Policy 5 5 Creating a User Authentication File 5 5 Modifying a Batch File 5 7 Command Reference 5 9 CFLCHK Command 5 10 CFLGET Command 5 11 CFLSET Command 5 12 Spreadsheets 5 13 Spreadsheet File Conventions 5 13 Spreadsheet Components 5 14 Common O...

Page 7: ...read this document carefully to understand how to use this product and maintain a copy for reference purposes This preface includes the following information Intended Audience Product Version Document Revision Level Changes in this Revision Document Organization Referenced Documents Document Conventions Convention for Storage Capacity Values Getting Help Comments Notice The use of Storage Navigato...

Page 8: ...he Universal Storage Platform V and Universal Storage Platform VM User and Reference Guide Product Version This document revision applies to USP V VM microcode 60 03 0x and higher Document Revision Level Revision Date Description MK 96RD621 01 May 2007 Initial release MK 96RD621 02 July 2007 Revision 2 supersedes and replaces MK 96RD621 01 MK 96RD621 03 September 2007 Revision 3 supersedes and rep...

Page 9: ...s and organization of this document Click the chapter title in the left column to go to that chapter The first page of each chapter provides links to the sections in that chapter Chapter Description Chapter 1 About Storage Navigator Operations Provides an overview of the Storage Navigator functions Chapter 2 Installation Requirements and Procedures Describes the installation requirements and proce...

Page 10: ...xpansion User s Guide MK 96RD616 Hitachi LUN Manager User s Guide MK 96RD615 Hitachi Multiplatform Backup User s Guide MK 98RD6713 Hitachi Performance Manager User s Guide MK 96RD617 Hitachi ShadowImage User s Guide MK 96RD618 Hitachi ShadowImage for IBM z OS User s Guide MK 96RD619 Hitachi SNMP Agent User and Reference Guide MK 96RD620 Hitachi Storage Navigator Messages MK 96RD613 Hitachi TrueCop...

Page 11: ...play g oradb angled brackets Indicates a variable which is a placeholder for actual text provided by the user or system Example pairdisplay g group Italic font is also used to indicate variables square brackets Indicates optional values Example a b indicates that you can choose a b or nothing braces Indicates required or expected values Example a b indicates that you must choose either a or b vert...

Page 12: ...lock 512 bytes Getting Help If you need to call the Hitachi Data Systems Support Center make sure to provide as much information about the problem as possible including The circumstances surrounding the error or failure The exact content of any error message s displayed on the host system s The data in the CCI error log file and trace data all files in the HORCM_LOG directory The service informati...

Page 13: ...ake sure to include the document title number and revision Please refer to specific section s and paragraph s whenever possible E mail doc comments hds com Fax 858 695 1186 Mail Technical Writing M S 35 10 Hitachi Data Systems 10277 Scripps Ranch Blvd San Diego CA 92131 Thank you All comments become the property of Hitachi Data Systems Corporation ...

Page 14: ...xiv Preface Hitachi Universal Storage Platform V VM Hitachi Storage Navigator User s Guide ...

Page 15: ...age Navigator Operations This chapter provides an overview of the Storage Navigator functions Overview of Storage Navigator Storage Navigator Features User Access Levels Storage Device List Overview of Audit Logs Overview of Configuration File Loader Operations Overview of SSL Encrypted Communications Important Terms and Concepts ...

Page 16: ...AN The supported interfaces between the Storage Navigator and the SVP are graphical user interface GUI and command line interface CLI Storage Navigator GUI The Storage Navigator GUI allows users to perform operations on the storage system using the Storage Navigator windows displayed on a Web browser The SVP contains Java applications that function as the Storage Navigator on Java clients Each tim...

Page 17: ...ith Hitachi Data Systems Storage Navigator CLI The Storage Navigator Command Line Interface CLI allows you to perform commands on the storage system using the command prompt To use the Storage Navigator CLI you need to install certain files on the Storage Navigator computer The current version of the Storage Navigator CLI can be used to perform only specific operations of specific program products...

Page 18: ...der Operations You can specify the property of SNMP agent remotely to the SVP see the SNMP Agent User and Reference Guide You can virtually partition the built in cache memory or storage see the Virtual Partition Manager User s Guide Consider security You can register user accounts of Storage Navigator and specify the operation authority to each account see User Access Levels You can check the cur...

Page 19: ...e following sections describe the user types and the operation authorities User Types Storage Navigator provides two types of user access levels storage administrator and storage partition administrator You can decide the user type when you register the user account The operating range of the storage system varies by the user type as described below A storage administrator can operate the entire s...

Page 20: ... accounts and change the setting details except the user ID root The user account of user ID root can change the root account password However they cannot change the operational authority for Account administrator role because Modify has been set for the user account of user ID root View If you have this authority you can view the operation authority of all user accounts You cannot add change and ...

Page 21: ...erations using program product options and the operations for the Set Env dialog box Only the user accounts for which the storage administrator role authority is set to Enable can be used to set the details of the operation authority for each program product option The operation authority Enable has been set for the user account of user ID root and for that account Modify authority is set for the ...

Page 22: ...ost name For details on registering a host name see Registering the Primary SVP Host Name Overview of Audit Logs The Audit Log function allows you to record the access and configuration changes made to your storage system The audit log can be used to investigate when an incorrect setup is performed or when a trouble occurs in the storage system You can view the audit log by Transferring the audit ...

Page 23: ...vers can be connected to the SVP The first one is named primary FTP server or primary syslog server The second one is named secondary FTP server or secondary syslog server The audit log is stored in the SVP Older data is deleted from the audit log file when the number of lines of saved data reaches a maximum quantity If you configure FTP server settings the audit log will be automatically transfer...

Page 24: ...heets and How to Apply a Spreadsheet Program Products Supporting Spreadsheets How to Apply a Spreadsheet LUN Manager The Configuration File Loader window Volume Retention Manager Universal Replicator for IBM z OS The Storage Navigator CLI Universal Volume Manager For further information see the document for each program product Overview of SSL Encrypted Communications In order to improve security ...

Page 25: ...olumes are available for the USP V VM program products Disk array frame The disk array frame of the storage system contains the storage components hard disk drive arrays Parity group A parity group also called array group is a set of hard disk drives that are treated as one group For example a RAID 5 3D 1P parity group consists of four disk drives 3 data and 1 parity A parity group contains both u...

Page 26: ...ssible Device Numbers 0 0 00 to 0 FF 10 10 00 to 10 FF 20 20 00 to 20 FF 30 30 00 to 30 FF 1 1 00 to 1 FF 11 11 00 to 11 FF 21 21 00 to 21 FF 31 31 00 to 31 FF 2 2 00 to 2 FF 12 12 00 to 12 FF 22 22 00 to 22 FF 32 32 00 to 32 FF 3 3 00 to 3 FF 13 13 00 to 13 FF 23 23 00 to 23 FF 33 33 00 to 33 FF 4 4 00 to 4 FF 14 14 00 to 14 FF 24 24 00 to 24 FF 34 34 00 to 34 FF 5 5 00 to 5 FF 15 15 00 to 15 FF ...

Page 27: ...s and logs in to the desired SVP the Java application is downloaded from the SVP Web server to the Storage Navigator Java client computer The Java application program runs on a Web browser on the Storage Navigator computer RMI remote method invocation RMI is a remote procedure call that allows Java objects stored in the network to be run remotely In the USP V VM Storage Navigator network environme...

Page 28: ...1 14 About Storage Navigator Operations Hitachi Universal Storage Platform V VM Hitachi Storage Navigator User s Guide ...

Page 29: ...orage Navigator User s Guide Installation Requirements and Procedures This chapter describes the installation requirements and procedures for Storage Navigator System Requirements Setting Up Storage Navigator Storage Navigator Conventions Starting Up and Logging Into Storage Navigator License Keys ...

Page 30: ...ct to more than one storage system you must log in to the SVP for each of the desired storage systems and use individual Java application programs on separate Web browser windows Storage Navigator computer s For the requirements for the Storage Navigator computers see Requirements for Windows for the Windows operating systems and see Requirements for UNIX for the UNIX operating systems A Web brows...

Page 31: ...ium 4 3 GHz or better Pentium 4 2 4 GHz or better Recommended Pentium 4 3 GHz or better AMD64 EMT64 Pentium 4 2 4 GHz or better Recommended Pentium 4 3 GHz or better AMD64 EMT64 Memory RAM 512 MB or more Recommended 1 GB 512 MB or more Note Recommended 1 GB 1 GB or more Recommended 2 GB Available hard drive space 300 MB or more 300 MB or more 300 MB or more Monitor High Color 16 bit or better Reso...

Page 32: ...t Explorer 7 0 JRE 6 0 Update 1 1 6 0_01 Internet Explorer 6 0 SP2 JRE 5 0 Update 11 1 5 0_11 Windows Server 2003 AMD64 EMT64 Note 1 Internet Explorer 7 0 JRE 6 0 Update 1 1 6 0_01 Internet Explorer 6 0 SP2 JRE 5 0 Update 11 1 5 0_11 Windows Server 2003 R2 Pentium 4 AMD64 EMT64 Note 1 Internet Explorer 7 0 JRE 6 0 Update 1 1 6 0_01 Windows Vista Pentium 4 AMD64 EMT64 Note 1 Internet Explorer 7 0 N...

Page 33: ...MB or more Recommended 1 GB 512 MB or more Recommended 1 GB Available hard drive space 300 MB or more 300 MB or more 300 MB or more Monitor Resolution 1024 768 or better Resolution 1024 768 or better Resolution 1024 768 or better Keyboard and mouse You cannot use the mouse wheel feature You cannot use the mouse wheel feature You cannot use the mouse wheel feature Ethernet LAN card for TCP IP netwo...

Page 34: ...torage Navigator computer How to configure your Web browser may differ depending on the version of your OS or your Web browser For details on how to configure your Web browser please refer to the online help for your Web browser Caution Do not access any unreliable Web sites from your Storage Navigator computer To configure your Web browser 1 Make sure that the Storage Navigator computer is connec...

Page 35: ...l html file in the directory where JRE is installed If JRE is not installed on the Storage Navigator computer running on Windows JRE is automatically installed via the Internet when you log in to Storage Navigator 5 On the Web browser display the storage device list see Storage Device List Dialog Box and register the storage system information see Editing the Storage Device List 6 Add the URL of t...

Page 36: ...ers you can use for the host name see Storage Device List Dialog Box If you acquire the public key certificate for the SSL encrypted communication from the CA Certificate Authority you will need to register the server name which is entered to the certificate as Common Name as the host name to the DNS server or the hosts file For the SSL encrypted communication see the Encrypted communications User...

Page 37: ... stored in one of the following locations SDK installation directory jre bin ControlPanel SDK installation directory bin ControlPanel JRE installation directory bin ControlPanel or Use your Web browser to display the Control Panel page The file is stored in one of the following locations SDK installation directory jre ControlPanel html JRE installation directory ControlPanel html 2 Click the Cache...

Page 38: ...lPanel html JDK installation directory ControlPanel html 2 Click the Advanced tab of Java Control Panel 3 Double click Debugging in the tree 4 Under Debugging select the Enable tracing check box and the Enable logging check box see Figure 2 2 5 Click the General tab of Java Control Panel 6 Click Settings in Temporary Internet Files to display the Temporary Files Settings dialog box 7 Do the follow...

Page 39: ...lation Requirements and Procedures 2 11 Hitachi Universal Storage Platform V VM Hitachi Storage Navigator User s Guide Figure 2 2 Advanced Dialog Box Figure 2 3 Temporary Files Settings Dialog Box For JRE 5 0 ...

Page 40: ...v6 for communications do not apply the setting described in this section In this case IPv4 has a priority over IPv6 This section explains how to configure a Storage Navigator computer when its operating system is Windows Vista or Solaris 10 operating systems For other operating systems please contact the developers of the operating systems For Windows Vista To configure a computer to use only IPv6...

Page 41: ... Platform V VM Hitachi Storage Navigator User s Guide Figure 2 5 Networking Dialog Box for Windows Vista For Solaris 10 To configure a computer to use only IPv6 for communications 1 Start the console 2 Execute the following command ifconfig network interface name inet down ...

Page 42: ...ossible error do not apply more than 20 000 settings at a time The layout of a Storage Navigator window is reset when you click Apply Cancel Refresh on the File menu Refresh All on the File menu or when you switch tabs When you click Refresh All on the File menu the information in the SVP is also updated Therefore the processing caused by Refresh All on the File menu takes time until it has been c...

Page 43: ...rformed a Storage Navigator window may display old information status before the quick restore operation on logical volume LDEV configurations In this case wait until the quick restore operation completes and then click Refresh on the File menu or Refresh All on the File menu to update the Storage Navigator window Do not adjust your computer display while using Storage Navigator for example changi...

Page 44: ...ich symbols are and are not usable depends on the window and the program product options For further information see the corresponding sections or documents After dragging and dropping objects to another location or area you might not be able to use the scroll bar on that location or area If this occurs close all windows and then log in again You cannot drop an object to an area or location where ...

Page 45: ... commands using the shell B Shell PATH PATH JRE installation directory path jre bin export PATH C Shell setenv PATH PATH JRE installation directory path jre bin Volume Migration and Server Priority Manager windows You cannot drag and drop objects on the Volume Migration and Server Priority Manager windows You must use the buttons instead If you select the icon for the Storage Navigator main window...

Page 46: ...age Navigator main window while a dialog box is open that dialog box may be wholly or partially obscured behind the Storage Navigator main window Before you can use the Storage Navigator main window close the obscured dialog box first Windows Server 2003 If you are using a Windows Server 2003 computer the following operations will be necessary When you use the Storage Navigator for the first time ...

Page 47: ...trusted site with the following procedures 1 Select Tools and then Internet Options from the menu bar of Internet Explorer The Internet Options dialog box appears 2 Click the Security tab The Security dialog box appears see Figure 2 7 3 Click Trusted sites 4 Click Sites The Trusted sites dialog box appears see Figure 2 8 5 Input the URL of the desired SVP to the Add this Web site to the zone box 6...

Page 48: ...uirements and Procedures Hitachi Universal Storage Platform V VM Hitachi Storage Navigator User s Guide Figure 2 7 Security Dialog Box Internet Options Internet Explorer Figure 2 8 Trusted sites Dialog Box Internet Explorer ...

Page 49: ... then change the password Note that you cannot change the user name for the root user ID All user IDs and passwords are case sensitive If the root administrator password is lost or forgotten you must call the Hitachi Data Systems Support Center in order to regain access to the restricted functions All USP V VM Storage Navigator Java client users are required to log in to the Storage Navigator SVP ...

Page 50: ...ce concurrently The same user ID may not have multiple concurrent sessions with the same SVPs Web servers Security measure If you have failed to log in three times with the same user ID Storage Navigator stops replying for one minute However it is not a system failure Login history All login information including user ID login and logoff time is recorded in the audit log file so that unauthorized ...

Page 51: ...at Storage Navigator with digital signature can access local files with user approval The Storage Navigator digital signature has an expiration date and it might be expired depending on the Storage Navigator version that you use Even though the digital signature is expired you can continue using Storage Navigator The dialog box that appears when you log in to Storage Navigator depends on the JRE v...

Page 52: ...ital signature is expired Details allows you to view detailed information about the Java application Exit prohibits you from using Storage Navigator For JRE 5 0 or JRE 6 0 One of the following dialog boxes will be displayed depending on your operational environment Figure 2 12 Warning Security Dialog Box for JRE 5 0 Figure 2 13 Warning Security Dialog Box When Digital Signature is Expired for JRE ...

Page 53: ... edit the Storage Device List See Editing the Storage Device List for instructions See Table 2 6 for specifications and restrictions concerning log in operations To log in to a storage system 1 Start the Storage Navigator computer and start your Web browser 2 To open the Storage Device List dialog box specify the URL of the primary SVP see Storage Device List Dialog Box Caution When logged in to S...

Page 54: ...the Internet when you log in to Storage Navigator However an error such as shown by Figure 2 15 can occur because of the condition of the download server If an error occurs download JRE from the Java Web site see Configuring the Web Browser 4 Type the user ID and password Note If you have failed to log in three times with the same user ID Storage Navigator stops replying for one minute However it ...

Page 55: ...rt dialog box see Figure 2 16 is displayed when you log in to Storage Navigator or when you log in to dialog boxes from Storage Device List or Tool Panel Click OK on the Security Alert dialog box Furthermore the Security Alert dialog box for the certificate see Figure 2 17 may also be displayed If the Security Alert dialog box for the certificate is displayed click View Certificate to confirm that...

Page 56: ...tion If this message appears take the following steps 1 Click Add in the message dialog box The Trusted Sites dialog box appears see Figure 2 8 2 In Add this Web site to the zone enter the URL of the SVP that you want to log in If you do not know the URL check the Storage Device List dialog box for the host name or the IP address of the SVP For example if the host name is host01 the URL is http ho...

Page 57: ...tings of the storage system You also need the operation authority of the function to change the settings of the storage system For detailed information on setting the operation authority see Changing User Operation Authority Only one user can be in the Modify mode for each storage system While a storage administrator is in the Modify mode all other users can only view the storage system informatio...

Page 58: ...fy mode is also numerically displayed on the progress bar The default of the Modify mode timeout period is 30 minutes You can click the Reset button on the right of the progress bar to extend the Modify mode time period For example if the Modify mode timeout period is set as 30 minutes default the Modify mode time period is extended for 30 minutes as you click the Reset button If you do not access...

Page 59: ... is changed to Modify License Keys A license key is a textual key that functions as a password because it is entered into Storage Navigator and unlocks the protection of an option Because each license key is generated with a storage system serial number and option ID input each storage system requires a unique license key code License key codes for each option including the Java application and st...

Page 60: ...ed the temporary license key expires A message that warns the user of the expiration of the license key is displayed and the license key expiration is also reported to the host After the temporary key has expired you cannot re install the temporary key for 180 days When the license key of a program product expires the license key of the program product which requires the expired program product wi...

Page 61: ...icient will be displayed in Status in the License Key window In this case you need to purchase the additional license to cover the capacity shortage within 30 days For details on the licensed capacity see Licensed Capacity If you use Dynamic Provisioning the licensed capacity might become insufficient even though you did not add any volumes When you use Dynamic Provisioning see the Dynamic Provisi...

Page 62: ...ll be also disabled In this case Not Enough is displayed in the Status of the program product B in the License Key window Emergency Key An emergency license key is used in situations where the temporary key or the term key is set to expire in the near future and the user cannot get the permanent key in time because of special circumstances for example a licensed server has crashed or there are pro...

Page 63: ... capacity The following explains how to calculate the licensed capacity based on the used capacity The method for calculating volume capacity depends on volume emulation types Table 2 8 Methods for Calculating Capacity of a Volume Volume Emulation Type Formula for Calculating Capacity of a Volume 3380 x 720 KB The number of user cylinders 3390 x 870 KB The number of user cylinders OPEN x Same as t...

Page 64: ...ger Mounted Capacity Performance Monitor Volume Migration Server Priority Manager Mounted Capacity Volume Migration and Server Priority Manager require Performance Monitor For information on Volume Migration contact the Hitachi Data Systems Support Center see Calling the Hitachi Data Systems Support Center Volume Migration V2 Mounted Capacity For information on Volume Migration V2 contact the Hita...

Page 65: ...ager Mounted Capacity Compatible XRC Used capacity For controller emulation types 2105 and 2107 only Data Retention Utility Mounted Capacity Universal Volume Manager Used capacity Virtual Partition Manager Unlimited You may use up to four CLPRs without the Virtual Partition Manager license key For how to create a CLPR see the Virtual Partition Manager User s Guide Database Validator Mounted Capaci...

Page 66: ...2 38 Installation Requirements and Procedures Hitachi Universal Storage Platform V VM Hitachi Storage Navigator User s Guide ...

Page 67: ...y Dialog Boxes Storage Device List Dialog Box Tool Panel Control Panel You can start the Storage Navigator GUI by accessing the following URLs which you registered to your Web browser Storage Device List see Storage Device List Dialog Box You can open the Storage Navigator main window from the Storage Device List When you perform operations on the Storage Navigator main window other windows see Li...

Page 68: ...lly Once you have installed the option the Information window opens when you log in to the SVP When you log in to Storage Navigator for the first time the License Key window and the Account window are available by the default setting of Storage Navigator Figure 3 1 Storage Navigator Main Window The Storage Navigator main window has the following features File menu see File Menu Go menu see Go Menu...

Page 69: ...he highest severity is displayed For the difference between SIM severity levels see Status Window File Menu When you click the File menu the following commands are displayed The Basic Information command displays the Basic Information Display dialog box which displays the basic configuration information on the storage system The Basic Information Display dialog box is displayed as another window a...

Page 70: ...dow Go Menu The Go menu allows you to start the desired window When you click the Go menu the program product option names and function names are displayed Each name in the Go menu has a submenu which displays tab names of the corresponding options or functions The contents of the Go menu differs depending on the operation authority of the user account For the contents of the Go menu see Permissio...

Page 71: ...de the red locked shaped icon is displayed The status might not be displayed correctly when the exclusive lock is effective or SVP maintenance is in progress One storage partition administrator for each SLPR can change to the Modify mode While a storage administrator is in the Modify mode any other storage partition administrator cannot change to the Modify mode The mode switching buttons View Mod...

Page 72: ...Navigator main window License Key Window The License Key window allows you to install and uninstall USP V VM options for the connected storage system The License Key window displays a list of USP V VM options and allows you to enter the license key code for a desired option For detail operations on the License Key window see Enabling and Disabling Storage Navigator Options To open the License Key ...

Page 73: ...em Capacity Information OPEN Drive Capacity displays the capacity of open system drives in the Total Storage Mainframe Drive Capacity displays the capacity of mainframe drives in the Total Storage The capacity of SATA drives in each capacity is displayed in parentheses License Install see License Install Box License Status see License Status Box Install changes the row of the selected option or th...

Page 74: ...tes whether the option is available indicates Installed indicates Not Installed The Key Type column shows the license type Permanent Term Temporary or Emergency When no license key is installed Not Installed is displayed The Permitted Volumes column shows the following information XXTB YYTB XX available capacity licensed capacity YY capacity that is already being used by the TrueCopy ShadowImage V...

Page 75: ...ent The licensed capacity is insufficient because hard disk drives are added or pairs have been created by a program product such as TrueCopy The license expires in 30 days The Product Name column displays the Installed icon Please purchase the licenses before the license key expires Time Out The term has already expired for the temporary key The Product Name column displays the Not Installed icon...

Page 76: ...led with the Temporary key and then reinstalled with the Permanent key but the license capacity was insufficient Installed Option name Temporary X TB Note 3 Note 2 Installed Installed with the Permanent key then reinstalled with the Emergency key Installed Option name Emergency Unlimited or X TB Note 3 Note 2 Installed indicates that nothing is displayed Note 1 See Storage Navigator Options for op...

Page 77: ...k drives are reduced or because the pairs are deleted by a program product such as TrueCopy License Status Box License Status is on the bottom right of the License Key window You can set the license to enable or disable to each program product option listed in the license key list If you select a certain program product option from the license key list select any of the options below and click Set...

Page 78: ...ge partition administrator can view the Information window but cannot change the information on the Information window Figure 3 3 Information Window The Information window has the following features Device Information see Device Information LDEV Information see LDEV Information The Apply button makes all the changes or settings made on the Storage Navigator main window effective This button is act...

Page 79: ...onnel and telephone number where you can inquire about the connected storage system The Storage Navigator user can change the contact information with the Modify mode You must enter the contact information using up to 180 alphanumeric characters ASCII codes except for some symbols such as and You can also use a space except for before and after the contact information If you enter a space before o...

Page 80: ...d storage system Server Version of the RMI server installed in the SVP of the connected storage system Device View Product name and visual image picture of the connected storage system LDEV Information LDEV Information is the lower part of the Information window see Figure 3 4 If you have logged in as a storage partition administrator the information on the allocated SLPR is displayed instead of t...

Page 81: ...me is selected The following capacities are displayed in MB when the Total Volume Capacity is 10 GB or less than 10GB The following capacities are displayed in GB when the Total Volume Capacity is more than 10 GB The percentages of the following capacities relative to total capacity of open system volumes are also displayed in parentheses Allocated LDEV Capacity displays the capacity of open syste...

Page 82: ...plays the capacity of zSeries S 390 and multiplatform volumes LDEVs that have assigned paths and are available to the user This capacity does not include reserved volumes of Volume Migration journal volumes or system disks This capacity is displayed in the pie chart by blue area Reserved Capacity displays the capacity of the following volumes among zSeries S 390 and multiplatform volumes LDEVs Thi...

Page 83: ...ot include reserved volumes of ShadowImage Allocated Mainframe LDEVs displays the number of zSeries S 390 and multiplatform volumes LDEVs that have assigned paths This number does not include reserved volumes of Volume Migration journal volumes pool volumes or system disks Reserved Mainframe LDEVs displays the number of reserved volumes of Volume Migration journal volumes and system disks among zS...

Page 84: ...igure 3 5 Port Status Window Cluster 1 and Cluster 2 in the Port Status window indicate the clusters The ports of the Cluster 1 are listed on the upper part and the ports of the Cluster 2 are listed on the lower part of the Port Status Each cluster has up to 16 PCBs Printed Circuit Board and the name of each PCB is displayed on the header of the port list The icons show the port name port LED stat...

Page 85: ...n window indicates the error level of the disk controller status or the disk array unit status The icon indicates the one of more severe error level To open the Status window log into the Storage Navigator and then select Go System Information and Status from the menu bar of the Storage Navigator main window A storage partition administrator cannot display the Status window Figure 3 6 Status Windo...

Page 86: ...Complete if the error has not been deleted Date displays the date that the SIM occurred Total Rows displays the total number of rows that are listed Table 3 3 Severity Level Severity Level Description Good No error occurs and the status is good Service Moderate Service and Moderate do not require immediate attention and are addressed during routine maintenance Serious Acute Contact the Hitachi Dat...

Page 87: ...alog Box Account Window The Account window allows you to register new user accounts or view and change the setting of the registered user accounts The operations that can be performed in the Account window differ depending on the operation authority which is set for the account administrator role To open the Account window log into the Storage Navigator and then select Go Security and Account from...

Page 88: ...lable in the view mode The Cancel button cancels the changes or settings for user accounts This button is not available in the view mode Account Information Tree On the left of the Account window the Account Information tree is displayed The Account Information tree consists of an SA folder and SLPR folders that are numbered from 01 to 31 As you open a folder the user IDs of the user accounts that...

Page 89: ... displayed for the storage administrators For the storage partition administrators the number and the name of the SLPR to which the user account is registered is displayed in the format of number name Account Administrator Role From the list you can select the operation authority for the Storage Navigator user accounts which means the operation authority for the Account window However you are not ...

Page 90: ... manually transfer the audit log file Modify Users can perform the following actions Use the buttons to download the audit log file Use the Audit Log window to configure the FTP servers Use the Audit Log window to manually transfer the audit log file Use the Syslog window to configure the syslog servers Use the Syslog window to download the syslog file Storage Administrator Role From the list you ...

Page 91: ...nction Detail The lists of the program product options and functions In the Permission Information list you can set the kind of permission to each function which requires the Storage administrator role as shown in Table 3 4 For the user accounts of the storage administrators you can set the permission for all of the functions For the storage partition administrators the available functions are dif...

Page 92: ...Manager Authentication Available LUN Expansion Available VLL Available Pool Not available LUN Expansion VLL V VOL Not available Cache Residency Manager Cache Residency Available Performance Monitor Available Volume Migration Not available Performance Manager Server Priority Manager Not available TrueCopy TrueCopy Not available Universal Replicator Universal Replicator Not available ShadowImage Sha...

Page 93: ...al Volume Manager Universal Volume Manager Not available Configuration File Loader Configuration File Loader Not available Account Available Login Message Not available Account administrator role Syslog Not available Security Audit Log Not available Audit log administrator role License Key Not available SNMP Information Not available Partition Definition Not available Environmental Settings Licens...

Page 94: ... the Storage Navigator and then select Go Security and Login Message from the menu bar of the Storage Navigator main window A storage partition administrator cannot display the Login Message window Figure 3 9 Login Message Window The Login Message window has the following features Login Message You can enter alphanumeric characters ASCII codes and some symbols You can enter up to 2 408 letters The...

Page 95: ...figure a syslog server for transferring audit log or download the syslog file Before a syslog server can be configured the Audit Log Administrator Role needs to be set to Modify for that storage administrator s user account If the Audit Log Administrator Role is set to View the storage administrator can view the Syslog window and download the syslog file but not change settings of the Syslog windo...

Page 96: ...5 Output to Secondary Server You can specify whether to transfer the audit log to the secondary syslog server To transfer the audit log select Enable To not transfer the audit log select Disable Secondary Server Setting You can set an IP address and a port number for the secondary syslog server Once you set Output to Secondary Server to Enable IP and Port become available For both IP and Port the ...

Page 97: ...lly transfer the audit log file to the FTP servers A SIM occurs to notify a storage administrator of the failure of a FTP transfer This can occur when the audit log file is not successfully transferred to any FTP server due to the failures of either the FTP server or LAN You can view the SIM in the Status Window The reference code for a failed FTP transfer is 7C0300 If a SIM occurs perform the fol...

Page 98: ...You can set either IPv4 address or IPv6 address for IP address However only IPv4 address is available when the operating system of your SVP is Windows XP To set an IPv4 address select IPv4 For IP enter four integers in the range of 0 to 255 for example nnn nnn nnn nnn where n is a number Only enter numbers Do not enter the intervening periods To set an IPv6 address select IPv6 For IP enter eight h...

Page 99: ... and Password to log into the secondary FTP server The restriction for the available values is the same as that of Primary Server Login User Secondary Server Output Folder You can set the folder location to save the audit log file The folder location should be relative to a home directory of a FTP server user The default setting and the restriction for the available values are the same as those of...

Page 100: ...tor and then select Go Configuration File Loader and Configuration File Loader from the menu bar of the Storage Navigator main window A storage partition administrator cannot display the Configuration File Loader window Figure 3 12 Configuration File Loader Window The Configuration File Loader window has the following features The Select Sheet list allows you to select the program product option f...

Page 101: ...ot be specified is displayed Information The error message Please see the Storage Navigator Messages for the error codes and error messages displayed on the list The Select Tag list is available after you have imported a spreadsheet and allows you to select the function tag that you want to display An asterisk is displayed after one or more of the function tags that has an error The Status field d...

Page 102: ... box and look at the basic configuration information at the same time you can perform the operation To open the Basic Information Display dialog box log into the Storage Navigator and then select File and Basic Information from the menu bar of the Storage Navigator main window For detailed information about each dialog box see the following subsections Following is the description on the Basic Inf...

Page 103: ...ted by colons An LDEV number that ends with the pound or gate symbol indicates that the LDEV is an external volume e g 00 00 01 For details regarding the external volumes see the Universal Volume Manager User s Guide An LDEV number that ends with a V mark indicates that the LDEV is a Copy on Write Snapshot virtual volume e g 00 00 01 V For details regarding virtual volumes see the Copy on Write Sn...

Page 104: ...t at the lower left of the Basic Information Display dialog box The dialog box for selecting file is displayed 2 Specify the file name and location to save the file on the displayed dialog box 3 Click Save When the saving processing finishes the procedure is complete 4 Click Close on the lower right of the Basic Information Display dialog box Port Dialog Box The information displayed on the Port d...

Page 105: ...s displayed Port list The information on the port that is selected by the Type list is displayed Following are the displayed items for each port type For more detailed information about the displayed items please see the LUN Manager User s Guide The displayed items when Fibre is selected by the Type list SLPR SLPR number and SLPR name Port Name Port name Type Type of port which is Fibre is display...

Page 106: ...ox The information on the open system volumes is displayed on the LUN dialog box For more detailed information about the displayed items see the LUN Manager User s Guide Figure 3 14 LUN Dialog Box Basic Information Display The displayed items on the LUN dialog box are as follows SLPR list You can display the information on a particular SLPR as you select the SLPR in the SLPR list If you have logge...

Page 107: ... an expanded LU The icon indicates a remote command device The icon indicates a command device The icon indicates command device security LDKC CU LDEV From the left the LDKC number the CU number and the LDEV number are displayed For detailed information see Common Elements Emulation Emulation type For an expanded LUSE volume the number of the LDEVs which consist of the LUSE volume is displayed aft...

Page 108: ...PR list You can display the information on a particular SLPR as you select the SLPR in the SLPR list If you have logged on as a storage partition administrator only the information on the allocated SLPR is displayed and you cannot select other SLPRs in this list CU or PG You can choose which information to display in the LDEV list If you click CU two lists are displayed You can select a LDKC from ...

Page 109: ...Volume Information The hard disk type of internal volume is displayed as follows The blank indicates fibre channel drive An asterisk indicates SATA drive A hyphen indicates external volume Parity Group Parity group Paths Number of LU paths Attribute The attribute set for the volume is displayed as follows Pool X The volume is set as a pool volume pool VOL X indicates pool ID V VOL The volume is se...

Page 110: ...n about the displayed items see the Virtual LVI LUN and Volume Shredder User s Guide Figure 3 16 LDEV Status Dialog Box Basic Information Display The displayed items on the LDEV Status dialog box are as follows List You can select which disk group to display in the Parity Group list Parity Group list The Parity Group list displays all the parity groups that belong to the disk group you have select...

Page 111: ...f any volumes Warning Some volumes are not in a normal status The statuses of the volumes are none of the above Page Switching Area The Parity Group list displays up to 4 096 parity groups per page When more parity groups are defined use the following functions to see the entire list List Displays the current page number It also allows you to display the desired page Previous button Displays the p...

Page 112: ...ribute of the volume is being changed Copying Data in the volume is being copied Read Only Hosts can only read the volume Shredding The shredding operation is in progress Unknown The system does not recognize the status of the volume Dynamic Provisioning Dialog Box The information on the Dynamic Provisioning volumes is displayed on the Dynamic Provisioning dialog box For detailed information about...

Page 113: ...om the list Connected Host list Following items are displayed in the Connected Host list No Indicates the sequential number of the list Type Model Indicates the type and the model number of a host or a channel extender SEQNUMBER Indicates the node ID of a host or a channel extender LPAR Indicates a logical partition number of a host Vendor Indicates the vendor of the host This column can display F...

Page 114: ...alog box see Figure 3 15 and right click the Detail Information command is displayed As you click Detail Information the detailed information of the LUSE volume is displayed on the Detail Information dialog box Figure 3 18 Detail Information Dialog Box Basic Information Display The Detail Information dialog box displays the same items as the LDEV list in the LDEV dialog box of the Basic Informatio...

Page 115: ...torage Navigator computer http xxx xxx xxx xxx cgi bin utility sjc0000 cgi or http xxx xxx xxx xxx xxx xxx xxx xxx is the IP address or the host name of the SVP Figure 3 19 Storage Device List Dialog Box The Storage Device List dialog box has the following features The Edit button opens the Storage List Editor dialog box see Figure 3 20 which allows you to edit storage device entries You must ente...

Page 116: ... is unique and does not overlap with any other host names which are already used However the host name can be same as the Nickname If the SVP is set to support the SSL encrypted communication the host name must be the same as the name that is entered in the certificate as Common Name See Registering the Primary SVP Host Name for the SSL encrypted communication IPv6 addresses can be specified when ...

Page 117: ... dialog box by clicking Edit on the Storage Device List dialog box see Figure 3 19 and logging in as a storage administrator Figure 3 20 Storage List Editor Dialog Box The Storage List Editor dialog box has the following features The Logout button returns you to the Storage Device List dialog box The New Entry button opens the Storage Entry dialog box see Figure 4 1 which allows you to add a new s...

Page 118: ...l Panel access the following URL on the Web browser of the Storage Navigator computer http xxx xxx xxx xxx cgi bin utility toolpanel cgi xxx xxx xxx xxx is the IP address or the host name of the primary SVP Figure 3 21 Tool Panel The Tool Panel has the following features Control Panel see Control Panel Download Trace Files see Downloading Trace Files Using the FD Dump Tool Update Certificate Files...

Page 119: ...l Panel and log in from the displayed dialog box Only the storage administrators can open Control Panel Set Env Dialog Box The Set Env dialog box allows a storage administrator to set the Storage Navigator environment parameters For detailed operation authority required for the Set Env dialog box or detailed operations on the Set Env dialog box see Setting the Environment Parameters To open the Se...

Page 120: ... to download the JRE into that Storage Navigator computer RMI time out period If the user cannot access the SVP for a certain period of time because of a network error the RMI time out logs the user out of the SVP This has the following parameters The default is 1 minute You can specify 1 minute 5 60 minutes in 5 minute increments 70 to 120 minutes in 10 minute increments or One day 24 hours The v...

Page 121: ...erval to monitor the Disk Controller and Disk Array Unit status which is displayed by the status lamp icon on the Status window of the Storage Navigator main window The default time period is 110 seconds You can specify 5 to 60 seconds in 5 second increments and 70 to 120 seconds in 10 second increments for the parameter Specify NO to disable this parameter We recommend that you select NO when the...

Page 122: ...e check boxes indicate the configuration files that can be downloaded Select a check box and click Submit to download the file containing the desired information The files that you can download depend on the operation authority set for your user account The files and authority required to download are as follows Storage Device List A storage administrator with the Storage Administrator Role set to...

Page 123: ... the Audit Log Administrator Role set to Modify or View can download the file containing the settings of the Syslog window and the Audit Log window The Submit button opens the Download File dialog box see Figure 4 6 to download the selected files The Reset button clears all the check boxes Restore Dialog Box The Restore dialog box allows a storage administrator to restore configuration files that ...

Page 124: ...count even if you specify a compressed file that contains all configuration files The files and authority required to restore are as follows To restore the Storage Device List the Storage Administrator Role must be set to Enable To restore the user account list the Account Administrator Role must be set to Modify To restore the environment parameters the Storage Administrator Role must be set to E...

Page 125: ...cribes how to perform Storage Navigator operations Editing the Storage Device List Enabling and Disabling Storage Navigator Options Launching the Desired Option Managing the User Accounts Setting the Environment Parameters Downloading the Configuration Files Restoring Backups of the Configuration Files Downloading Trace Files Using the FD Dump Tool Using Configuration File Loader ...

Page 126: ... dialog box is displayed see Figure 3 20 If the SVP is set to support SSL encrypted communication security messages might appear For details see Using SSL Encrypted Communication 4 Click New Entry to open the Storage Entry dialog box see Figure 4 1 5 On the Storage Entry dialog box fill in all the information about a storage system you want to add See Table 3 8 for detail on format You can enter o...

Page 127: ... the Storage Navigator computer access the URL of the primary SVP to open the Storage Device List dialog box 2 On the Storage Device List dialog box click the Edit button The login dialog box is displayed 3 Enter the user ID and password and click Login The Storage List Editor dialog box is displayed see Figure 3 20 If the SVP is set to support SSL encrypted communication security messages might a...

Page 128: ... change or click Cancel to cancel When the change is registered successfully a completion message is displayed 8 Click Close The changed information is displayed on the Storage List Editor dialog box 9 On the Storage List Editor dialog box click the Logout button You return to the Storage Device List dialog box If the SVP is set to support SSL encrypted communication the Security Alert dialog box ...

Page 129: ...is set to support SSL encrypted communication security messages might appear For details see Using SSL Encrypted Communication 4 Click Del of the desired storage system in the list 5 When a confirmation message is displayed click OK to delete the storage system The storage system is deleted from the list on the Storage List Editor dialog box 6 On the Storage List Editor dialog box click the Logout...

Page 130: ...ition window and the procedure of allocating licensed capacity to the SLPRs see the Virtual Partition Manager User s Guide Enabling Options Using a License Key Code To enable a USP V VM Storage Navigator option by using the license key code 1 Log into the Storage Navigator and open the License Key window see License Key Window 2 Change to Modify mode see Changing Between View Mode and Modify Mode ...

Page 131: ...dow 2 Change to Modify mode 3 From Mode click File The Browse button becomes available 4 Click Browse to display the dialog box and select the license key file the file extension is plk to be used for installing options on the displayed window The selected file name is displayed in the File Name text box The file name must be up to 200 alphanumeric characters ASCII codes except for some symbols su...

Page 132: ...The following table shows the condition of availability of the Available button Table 4 1 Condition to Enable Available Button Relationship between Mounted Capacity of Disk Drives and Licensed Capacity Availability of the Available Button Mounted capacity Licensed capacity Available Mounted capacity Licensed capacity Not available To install Storage Navigator options automatically on the Storage N...

Page 133: ...rements first then set enable for the license To set enable or disable to the license 1 Log into the Storage Navigator and open the License Key window see License Key Window 2 Change to Modify mode see Changing Between View Mode and Modify Mode if you need instructions 3 Select a desired option that you want to set in the list 4 Select Enable or Disable in License Status 5 Click Set The row of the...

Page 134: ... option changes from Installed to Not Installed Cautions On rare occasions a program product option that is displayed as Not Installed but still has available licensed capacity shown as XX TB might remain in the list In this case select that option and select Uninstall to reset the information of the option When you uninstall Data Retention Utility an error might occur even if the Permitted Volume...

Page 135: ...If you have changed the setting of user accounts you must back up the Storage Navigator configuration file by downloading the file from the SVP For instructions on downloading the configuration file see Downloading the Configuration Files Registering New Users You can newly register a user account by using the Account window You may register up to 500 users including the user ID root for Storage N...

Page 136: ...er dialog box The New User dialog box is closed and then the icon and a user ID of the registered user account are displayed in the Account Information tree To change the password of registered user account select a user ID in the Account Information tree and right click to perform the Change Password command To delete the registered user account select a user ID in the Account Information tree an...

Page 137: ...de 3 In the Account Information tree open the folder to which user account that you want to change password is registered 4 In the Account Information tree select the user ID of user account of which you want to change the password 5 Right click the mouse and then click the Change Password command The Change Password dialog box Figure 4 5 is displayed 6 In the Change Password dialog box enter the ...

Page 138: ...Information tree open the folder to which user account of which you want to change the operation authority is registered 4 In the Account Information tree select the user ID of user account of which you want to change the operation authority In the User Information and Permission Information lists the operation authority of the selected user account is displayed 5 Set the operation authority of Ac...

Page 139: ...ccount and then set the user account to disable To set a user account to enable or disable 1 Log in to Storage Navigator and open the Account window see Figure 3 8 2 Change to Modify mode see Changing Between View Mode and Modify Mode 3 In the Account Information tree open the folder to which user account that you want to set enable or disable is registered 4 In the Account Information tree select...

Page 140: ...e Changing Between View Mode and Modify Mode 3 In the Account Information tree open the folder to which user account that you want to delete is registered 4 In the Account Information tree select the user ID of user account which you want to delete 5 Right click the mouse and then click the Delete User command You return to the Account window In the Account Information tree the icon of user ID to ...

Page 141: ...od for checking exclusive lock Polling period for checking status and events Option to hide Status window To set the Storage Navigator environment parameters 1 On the Tool Panel of the Storage Navigator click Control Panel to open the Control Panel The login dialog box is displayed 2 Enter the user ID and password and click Login The Control Panel of the Storage Navigator is displayed If the SVP i...

Page 142: ... of the configuration files that can be downloaded depend on the operation authority that is set for the user account Therefore the displayed check boxes depend on each user account according to the setting of each operation authority 4 Select the check boxes of the desired files 5 Click Submit The Download File dialog box see Figure 4 6 opens 6 On the Download File dialog box confirm that the sel...

Page 143: ... files that can be restored depend on the operation authority set for the user account For the required operation authority to restore each configuration files see Restore Dialog Box To restore the configuration files 1 On the Tool Panel of the Storage Navigator computer click Control Panel to open the Control Panel The login dialog box is displayed 2 Enter the user ID and password and click Login...

Page 144: ...g file is displayed 9 Click OK on the message dialog box When the User Account List check box is selected the Password check dialog box Figure 4 8 is displayed When the check box other than User Account List check box is selected go on to the step 11 10 Enter the storage administrator password of the desired user account list twice and click Submit on the Password check dialog box The Restore File...

Page 145: ...ge Navigator Operations 4 21 Hitachi Universal Storage Platform V VM Hitachi Storage Navigator User s Guide Figure 4 7 Restore Dialog Box when the backup files is set to be restored Figure 4 8 Password Check Dialog Box ...

Page 146: ...nfiguration information onto floppy disk s using the FD Dump Tool Contact the Hitachi Data Systems Support Center see Calling the Hitachi Data Systems Support Center and give the information on the floppy disk s to the Hitachi Data Systems service personnel Cautions If another user including SVP user is using the FD Dump Tool or a maintenance operation is being performed you cannot download trace ...

Page 147: ...n of the trace files is displayed 5 Click OK A file compression processing starts see Figure 4 11 When the file is compressed the Download Trace Files dialog box see Figure 4 12 for starting download is displayed 6 Click Download The File Download dialog box is displayed 7 On the File Download dialog box click Save this file to disk and then click OK The Save As dialog box is displayed 8 Specify t...

Page 148: ...4 24 Performing Storage Navigator Operations Hitachi Universal Storage Platform V VM Hitachi Storage Navigator User s Guide Figure 4 12 Download Trace Files Dialog Box 3 for Starting Download ...

Page 149: ...e Mozilla Web browser the Download Manager dialog box may display when you click Export If this occurs close the Download Manager dialog box and continue the operation 5 You can either enter the name of the spreadsheet directory directly in File Name on Client or you can click Browse to open the Save dialog box which allows you to specify the directory for the spreadsheet file The following rules ...

Page 150: ...s displayed 4 Set the text data format to all columns in the Text Import Wizard Step 3 of 3 dialog box Note Each row has a different number of columns in a spreadsheet When you set the data format you need to select the row which has the largest number of columns in the spreadsheet If the data format is not set to text the data might be converted to a numeric number and be displayed To set the tex...

Page 151: ...tform V VM Hitachi Storage Navigator User s Guide Enclose the file name within quotation marks with an spd extension for example spreadsheet1a spd Select CSV comma delimited csv in the Save as type list then save the file Figure 4 14 Text Import Wizard Step 1 of 3 Dialog Box ...

Page 152: ... Universal Storage Platform V VM Hitachi Storage Navigator User s Guide Figure 4 15 Text Import Wizard Step 2 of 3 Dialog Box Figure 4 16 Text Import Wizard Step 3 of 3 Dialog Box Note In the Data preview select the row with the largest number of columns ...

Page 153: ...ort If this occurs close the Download Manager dialog box and continue the operation 5 Assign the CSV format to the spreadsheet file that you want to import the file extension must be spd You can either enter the spreadsheet file name directly in File Name on Client or you can click Browse to access the Open dialog box The same naming conventions apply as for exporting the file 6 If you have select...

Page 154: ...4 30 Performing Storage Navigator Operations Hitachi Universal Storage Platform V VM Hitachi Storage Navigator User s Guide ...

Page 155: ...hapter describes Storage Navigator CLI that allows you to perform operations by entering commands from the command line of a Storage Navigator computer for example from a Windows command prompt or a UNIX shell prompt Overview of Storage Navigator CLI Storage Navigator CLI Operations Preparing for using Storage Navigator CLI Command Reference Spreadsheets ...

Page 156: ...changes are required to the storage system Interoperability with other programs The Storage Navigator CLI provides the commands that allow you to save storage system configuration in a CFL spreadsheet change storage system configuration by using a CFL spreadsheet check a CFL spreadsheet before applying configuration to the storage system You can assemble these commands in your batch script files s...

Page 157: ...uired when using Storage Navigator CLI for the first time Prepare for configuring the storage system Some program products require preparation of the storage system using the Storage Navigator windows before actually applying the configuration using spreadsheets For details see the documents for program products supporting the Storage Navigator CLI Write spreadsheets Spreadsheet templates are prov...

Page 158: ... computer s see System Requirements for details Storage administrators with the following operation authority Storage administrator role Enable Configuration File Loader permission Modify or View depending on which command to execute Storage partition administrators cannot perform Storage Navigator CLI commands JAR file for Storage Navigator CLI A JAR file for Storage Navigator CLI is stored in th...

Page 159: ...plates for spreadsheets Changing Java Security Policy The Java security policy needs to be changed to execute the Storage Navigator CLI commands To change the policy do one of the following Use the policy file that Storage Navigator CLI provides as a user policy file If you use this policy file the security policy changes only when you execute the Storage Navigator CLI commands The policy file is ...

Page 160: ... UNIX and a shell program is installed in a directory other than bin modify the batch file that you copied earlier Open the batch file and change bin csh in the first line to the directory that a shell program is installed such as usr bin csh 4 Start the command prompt and then move to the following directory CLI installed directory CFLCLITool 5 Execute the batch file in the following format For U...

Page 161: ...e8f 20b5 root root myAuthentication txt Modifying a Batch File The batch files provided by Storage Navigator to be used for executing the Storage Navigator CLI commands can be manually modified if necessary The batch files are as follows Table 5 1 Batch Files for Executing the Storage Navigator CLI Commands Directory File Name Description CFLCLITool sample cflchk a batch file for the CFLCHK comman...

Page 162: ... to specify the relative or absolute path Only single byte characters can be specified for a path or file name No double byte characters can be specified The termination codes that Storage Navigator CLI returns when a batch file is executed are as follows 0 The command finished successfully other than 0 The command finished abnormally An error occurred If you want to use a reference to a terminati...

Page 163: ...ration Authority for Configuration File Loader CFLCHK Checks the spreadsheet Modify or View CFLGET Saves the storage system configurations in spreadsheet s Modify or View CFLSET Applies the configurations in a spreadsheet to the storage system Modify Only single byte characters can be specified for a path or file name No double byte characters can be specified This section uses the following conve...

Page 164: ...or Operands input file name Specifies the name of the spreadsheet that you want to verify including a relative path or an absolute path The maximum length of the file name is 240 characters output file name Specifies the output file name of the spreadsheet that contains the check result including a relative path or an absolute path The maximum length of the file name is 240 characters If you speci...

Page 165: ... name_Result spd Operands input file name Specifies the name of the spreadsheet that contains the information you want to save including a relative path or an absolute path The maximum length of the file name is 240 characters output file directory Specifies the directory that stores output files including a relative path or an absolute path The maximum length of the directory name is 150 characte...

Page 166: ...o accept any configuration changes When another user is manipulating the storage system in Modify mode Operands input file name Specifies the name of the spreadsheet that you want to verify including a relative path or an absolute path The maximum length of the file name is 240 characters output file name Specifies the output file name of the spreadsheet including a relative path or an absolute pa...

Page 167: ...wing conventions Table 5 3 Spreadsheet Conventions Item Conventions File type Text file File name The extension must be spd The maximum number of characters for the file name is 32 including the extension The following symbols cannot be used for the file name and space The maximum length of the file path is 240 characters Maximum number of rows in a spreadsheet 65 536 rows including comment rows E...

Page 168: ...ample of a Spreadsheet Declaration The declaration is required at the beginning of a spreadsheet You need to change some items in the declaration because some items in the declaration differ depending on the program products you use or the settings you configure in a spreadsheet For details see the documents for program products that support the Storage Navigator CLI Format variables are shown in ...

Page 169: ...ne program product specific operation tag is required in a spreadsheet Common operation tags must be written first before program product specific operation tags are written An error occurs if program product specific operation tags are written before common operation tags Some combinations of operation tags cannot be used in the same spreadsheet In this case you need to prepare multiple spreadshe...

Page 170: ...and program product specific operation tags For program product specific operation tags see the documents for program products that support the Storage Navigator CLI SerialNumber Tag The SerialNumber tag which is a common operation tag allows you to verify that the serial number in the spreadsheet matches the serial number of the storage system It is recommended that you write the SerialNumber tag...

Page 171: ...wing example shows execution results when an operation tag has an error To identify where an error occurred find the row above the row that begins with the characters In this example an error occurred in the SuspendPair tag Version 05_02_01 CLI_RemoteCopyJournalMF PairOperation Error 6505 66004 SerialNumber 64040 Check OK Suspend Pair Check NG 6505 66004 00 04 40 01 P VOL 00 64040 Group Disable Fl...

Page 172: ...lStorage VolumeOperationFibre Error 1305 66578 SerialNumber 65536 Normal end AddVolumeSetting 1 1A 60060E8004F81370 0000 E1 1 Normal 00 OPEN V Disable Enable Error 605 66797 1B 60060E8004F81371 0001 Error 605 66695 00 00 00 96000 0004 Not only the layer with an error but also the upper layers display an error even though the upper layers do not have any errors For example the first layer that begi...

Page 173: ...versal Storage Platform V VM Hitachi Storage Navigator User s Guide Troubleshooting This chapter describes how to troubleshoot problems with the Storage Navigator General Troubleshooting Calling the Hitachi Data Systems Support Center ...

Page 174: ... general error conditions along with the recommended resolution for each item If you are still unable to resolve an error condition call the Hitachi Data Systems Support Center for assistance see Calling the Hitachi Data Systems Support Center for contact information Check the status lamp on the Storage Navigator main window If the color of the lamp becomes yellow or red confirm the severity level...

Page 175: ...the Refresh command click the Refresh All command Only the Exit button and the Refresh All command are effective when accessing the SVP from the Storage Navigator An error may have occurred in the SVP Click Refresh All command in the File menu If the SVP is not restored even though you have clicked the Refresh All command log in to Storage Navigator again Storage Navigator does not start even thou...

Page 176: ...r computer might have entered standby or hibernate mode Restart Storage Navigator If a proxy is used for network connections the proxy cache may store the older version of the program If the problem still remains after you clear cache of both Java and Web browser please contact your network administrator If none of the above actions solve the problem save the Java trace file and log file on the St...

Page 177: ... applications which use Java and then start the task manager and terminate javaw exe and javaws exe For UNIX Exit all applications which use Java and then terminate javaw and javaws by kill command If you exit the Storage Navigator using the method above after you logged into the Storage Navigator wait for an RMI time out and then restart the Storage Navigator see Setting the Environment Parameter...

Page 178: ...or terminate the Storage Navigator process with the following method For Windows Exit all applications which use Java and then start the task manager and terminate javaw exe and javaws exe For UNIX Exit all applications which use Java and then terminate javaw and javaws by kill command An internal error occurs or a Web browser ends abnormally forcibly Close all dialog boxes Log in to the Storage N...

Page 179: ...following operations Click the Refresh command in the File menu Click the Refresh All command in the File menu Log in to the Storage Navigator again After dragging and dropping objects to another location or area the scroll bar on that location becomes unusable Close all dialog boxes and then log in to the Storage Navigator again The items in a list are not synchronized with a scroll bar Click the...

Page 180: ...internal processing e g configuration change P P check operational information acquisition etc might be being executed on the SVP Web server An error occurred because a digital signature or security certificate is expired You can continue using Storage Navigator even though the digital signature for the Storage Navigator Java application is expired For the operation on the displayed dialog box see...

Page 181: ...Navigator performance becomes abnormal If this occurs you must delete the abnormal processes first before you can continue the Storage Navigator operations Clearing Cache of Java and Web Browsers When an error occurs on Storage Navigator clear cache of both Java and Web browser to solve the problem if necessary For JRE 1 4 To clear cache click Clear on the upper right of the Cache dialog box of th...

Page 182: ...or configuration information saved in the floppy diskette s by the FD Dump Tool the exact content of any messages displayed on the Storage Navigator computer and severity levels and reference codes displayed on the Status window of the Storage Navigator main window see Status Window Worldwide Hitachi Data Systems Support Centers are Hitachi Data Systems North America Latin America San Diego Califo...

Page 183: ...fer Protocol Hi Star Hierarchical Star Network HTTP HyperText Transfer Protocol IBM International Business Machines Corporation IETF Internet Engineering Task Force IP Internet Protocol JRE Java Runtime Environment JVM Java Virtual Machine LAN local area network LDEV logical device LU logical unit also called device emulation or device type LUN logical unit number logical unit LVI logical volume i...

Page 184: ...ter system interface SIM service information message SNMP simple network management protocol SN Serial Number SPARC Scalable Processor Architecture SSL secure socket layer S VOL secondary volume SVP service processor TCP IP Transmission Control Protocol Internet Protocol UDP User Datagram Protocol URL uniform resource locator V VOL virtual volume VOL volume ...

Page 185: ...ation window 3 12 LDEV information 3 14 IP address SVP 2 6 J Java clearing cache 6 9 Java security policy 5 5 K keystroke and navigation conventions 2 16 L license keys 2 31 logging in 2 25 logical partition 3 47 LPAR 3 47 M modify mode 2 29 O operation tags common SerialNumber 5 16 options disabling 4 10 OS requirements 2 3 2 5 overview Storage Navigator 1 2 P parity group 1 11 S setting environm...

Page 186: ...roke and navigation conventions 2 16 license keys 2 31 logging in 2 21 setup 2 6 UNIX conventions 2 17 SVP host name 2 8 SVP IP address 2 6 U user authentication file 5 5 User Types 1 5 USP V important terms and concepts 1 11 V view mode 2 29 W Web browser clearing cache 6 9 Windows requirements 2 3 ...

Page 187: ...Hitachi Universal Storage Platform V Hitachi Storage Navigator User s Guide ...

Page 188: ...5050 2627 U S A Phone 1 408 970 1000 www hds com info hds com Asia Pacific and Americas 750 Central Expressway Santa Clara California 95050 2627 U S A Phone 1 408 970 1000 info hds com Europe Headquarters Sefton Park Stoke Poges Buckinghamshire SL2 4HD United Kingdom Phone 44 0 1753 618000 info eu hds com ...

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