Hitachi HF-BX1000, Instruction Manual

Page: 162 / 197

7. MAINTENANCE OPERATION
7-7
7.3 When the Saving Memory Dump Confirmation Messages is Displayed
In order to allow more reliable failure analysis, this equipment is configured to collect a
memory dump when a system error (Blue Screen of Death) occurs. This equipment checks the
memory dump file settings during Windows® startup, and if the equipment detects that a
memory dump cannot be collected, the user is notified of this fact by the display of a message
box and the recording of an event in the event log.
7.3.1 When the capacity of the memory dump file is insufficient or when the virtual memory
setting is changed
 When the capacity of a memory dump file is insufficient
In order to collect a memory dump file, you need a memory dump file of a size
proportional to the capacity of the physical memory. In addition, the virtual memory
(page file) setting must be the one recommended for this equipment. If the capacity of the
physical memory exceeds the capacity of the memory dump file or the virtual memory
due to, for example, newly added physical memory, or if a memory dump cannot be
collected because the virtual memory setting has changed, the following message will be
displayed.
If this situation happens, follow the procedure in “7.3.3 Countermeasures when the
capacity of the memory dump file is insufficient” and configure the virtual memory setting
and the memory dump file capacity so that memory dump files can be collected.
< NOTE >
• When the message box above is displayed, sometimes an information log entry
with Event ID 26 is recorded in the event log.