60
In this case
Check here
Manual connection
fails.
If pairing fails without a " " in Step 1 to Step 4 on the application screen,
please try pairing again, paying attention to the following information.
If you do not get a " " mark in Step 1
●
Your smartphone may not have been able to connect to the washing
machine's SSID.
If a message about the network connection is displayed give you select the
SSID of the washing machine in your smartphone's Wi-Fi settings to connect
to the SSID of the washing machine.
Æ
(p.25)
※
Depending on your smartphone model and operating system.
If you do not get a " " mark in Step 2
●
Your smartphone may not have been able to reconnect to your wireless LAN
router.
Please go to the Wi-Fi settings on your smartphone and connect to the SSID
of the wireless LAN router that you want to connect your washing machine.
Æ
(p.24)
If you do not get a " " mark in Step 3
●
Depending on your wireless LAN router's settings and environment, the
connection may be unstable and fail to connect.
Please check the information in the section "I cannot operate the device from
my smartphone."
If I do not get a " " mark in Step 4
●
The washing machine may not be connected to the wireless LAN router.
Ensure the SSID of the wireless LAN router to which your smartphone is
connected is in the 2.4GHz band when pairing.
Æ
(p.24)
●
Please make sure that you have entered the correct password ("encryption
key" or "security key") for your wireless LAN router in the application.
Æ
(p.24)
I do not know the
SSID or password
for my wireless LAN
router.
Check the instruction manual of your wireless LAN router.
The password may be referred to as "encryption key" or "security key"
depending on your wireless LAN router's make and model.
Cannot put remote
control in standby
state.
Make sure that your wireless LAN router is switched on.
Please refer to your wireless LAN router's instruction manual and turn it on.
You will not be able to put in remote control standby mode unless you have
completed the pairing settings.
Æ
(p.29)
Unable to control
the device from my
smartphone.
Unable to accept
operation.
The washing machine must be in the remote-control standby mode to operate
the machine from your smartphone.
Æ
(p.29)
If the washing machine is running or paused, you cannot operate it from your
smartphone.
The operating status
of the washing
machine is different
from that indicated
in the push
noti
fi
cation.
Depending on the server's state and the mode of communication between the
washing machine and the smartphone, the washing machine's operating status
may be notified later.
Troubleshooting (Continue)
Summary of Contents for BD-100GV
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