Hisense HK316 User Manual Download Page 17

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Width of paper

57.5±0.5mm / 79.5±0.5mm 

Outside Diameter of paper roll

Max 83mm 

Thickness of Thermal Paper

0.056 ~ 0.13mm 

2) Recommendation of thermal Paper Model

Type 

Manufacture 

FD210,PD150R,PD160R 

OJI Paper CO., 

Notes

 

A. Please use the recommended paper roll or the same quality paper roll. The use of other types of paper roll 
may affect the printing effect and the life of the printing head. 
B. If the paper roll is contaminated by chemicals or oil, the contaminated part of the paper roll may fade or the 
printing effect is not clear. 
C. Do not scratch the thermal sensitive layer of the paper roll with sharp objects, which may make the printing 
effect unclear. 
D.  When  the  temperature  exceeds  70  degree  C,  the  thermal  sensitive  layer  of  the  paper  roll  will  fade. 
Therefore, the use or storage of paper rolls should avoid high temperature, high humidity, strong light, etc. 
E. Thermal paper that has been stored for too long should not be used. 

Printer Maintenance 

(1) Printer head and Printer rubber roller 
When one of the following situations occurs in the printing unit, the print head should be cleaned: 
A. Printing is not clear; 
B. The vertical column of the printed page is not clear. 
C. Noise of feeding and returning paper is high. 
The cleaning steps of the printing head and Printer rubber roller are as follows: 
A. Turn off the power supply of the printing unit, open the printer cover, and expose the printer head and Printer 
rubber roller; 
B. If you have just finished printing, you should wait for the print head to cool completely. 
C. Use alcohol cotton balls (should be screwed dry) to erase the dust, stains and paper scraps on the surface of the 
printed hair heater. 
D. Close the top cover of the printer after the alcohol evaporates completely. 

(2) Daily maintenance matters needing attention 
A. The power supply must be turned off during the daily maintenance of the printing unit. 
B. Do not touch the surface of the printing head with your hands or metal objects. Do not scratch the surface of the 
printing head, Printer rubber roller and sensors with tweezers or other tools. 
C. Organic solvents such as gasoline and acetone should not be used. 
D. Wait for the cleaning solution to evaporate completely, then turn on the power supply to continue printing. 
E. Maintenance cycle: It is recommended to clean it up once a month.

 

Summary of Contents for HK316

Page 1: ...1 HK316 User s Manual Document version 1 3 ...

Page 2: ...nd leakage and other faults you must switch off the power supply at once and then contact with reseller When inserting USB flash or disk you shall kill virus to prevent the host machine from virus The RJ11 port at the back of the host is connected with the cash drawer as it is not a communication port users shall not use the port for dial up networking The product is a Level A one it may cause rad...

Page 3: ...n Item Description Model HK316 System CPU Cortex A17 Quad core CPU clock speed 1 8GHz Memory 2G Storage Flash Memory eMMC 16GB Nand Flash LCD Touch Panel LCD Size 15 6 inch Resolution 1920 1080 Touch Screen capacitive true flat touch I O Ports Serial Ports 1 RJ48 COM COM1 USB 5 USB 2 0 4 on IO panel 1 under side cover Micro USB 1 under side cover for debug only TF card 1 under side cover LAN 1 RJ ...

Page 4: ... 13 14 15 16 1 24V power input 2 Cash drawer interface 3 Serial port 4 printer 24V power 5 USB 2 6 USB 2 7 RJ45 8 Audio 9 Volume button 10 Volume button 11 Brightness button 12 Brightness button 13 TF card slot 14 Micro USB 15 USB ...

Page 5: ...x2set 6 CON5 12V power input 7 CON19 24V power output 8 J10 1 3 wafer2 0 jumpersx1set 9 CON31 MIC pin wafer2 0 1 2 pinx1set MIC 10 CON18 Speaker pin wafer2 0 1 4 pinx1set SPEAKER 11 CON61 Serial port 40PIN FPC socket Expansion board 12 CON58 Speaker pin wafer2 0 1 4 pinx1set Reserved SPEAKR 13 CON7 Serial port wafer1 25 1 5pinx1set Reserved USB 14 CON8 Edp zero lift drag 40 pinx1set Edp2 secondary...

Page 6: ... 21 GND 2 GND 22 Enable 3 Lane1_N 23 PWM 4 Lane1_P 24 NC 5 GND 25 NC 6 Lane0_N 26 PWR 7 Lane0_N 27 PWR 8 GND 28 PWR 9 AUX_CH_P 29 PWR 10 AUX_CH_N 30 NC 11 GND 31 GND 12 VCC 32 GND 13 VCC 33 NC 14 NC 34 NC 15 GND 35 GND 16 GND 36 INT 17 HPD 37 RST 18 GND 38 SCL 19 GND 39 SDA 20 GND 40 VCC ...

Page 7: ...CC 33 NC 14 NC 34 NC 15 GND 35 GND 16 GND 36 INT 17 HPD 37 RST 18 GND 38 SCL 19 GND 39 SDA 20 GND 40 VCC Audio interface definition Audio Description Audio Code ES8388 Rear IO Type HP Connector Onboard audio pin PIN defined 1 SPK_LP 2 SPK_LN 1 2 3 4 3 SPK_RP 4 SPK_RN PIN Type 1 4Pin 2 0mm wafer box Jumper definition Jumper Pin Function Setting J8 J9 3 pin COM0 COM2 Power Select 1 2 5V 2 3 12V 1 2 ...

Page 8: ...shell of the base 3 Remove the two connectors shown in the picture and protect them with the tape according to the picture shows to prevent the connector from being pulled out in the process of dismantling and threading for device with OLED customer display can directly pull out the OLED customer display line 4 Rotate the main screen and the secondary screen to the vertical angle remove the three ...

Page 9: ... host Remove four screws according to the picture shows Remove the hinges of the host and the hinges cover of the host separately 6 Remove the extended interface cover pull the expanded interface cover outward at the notch according to the picture shows and remove it 7 Remove the rear case of the host pull up the rear cover of the host according to the picture shows and remove the rear cover of th...

Page 10: ...maintained 5 Functional testing and parameter setting of peripherals In product test mode magnetic stripe card test items are swiped by magnetic stripe card and magnetic stripe card corresponding to the track shows success three tracks different magnetic stripe cards may store info into different tracks As the following figure ...

Page 11: ... show find card Contactless card is divided into A card B card M card As The following figure Printer U port printer without setting baud rate can use the normal detection of product test procedures Cash drawer As shown below for the item CashBox ByCPU in the product test click Click to Open Cashbox ...

Page 12: ...ironmental requirements Type State Environmental Voltage AC 100V 240V 50 60Hz Bipolar grounding Temperature 5 40 Optimal 40 90 7 Size specification Single screen Length Width Height 405 210 330 Flip Angle 0 45 ...

Page 13: ... Length Width Height 405 250 420 Self service Length Width Height 230 250 450 8 Open the box and check 1 Before opening the box check whether the box is in good condition and whether there is any obvious damage 2 The equipment must be installed by technical service person or distributors Operation 1 Switching Instructions ...

Page 14: ...creen prompt which can realize shutdown and restart functions 3 Swipe magnetic cards When swiping the card the machine should be placed on a hard horizontal plane Please swipe the magnetic strip of the magnetic strip card inward from the swipe slot The process of card swiping should be smooth and uniform 4 Contactless card operation Contactless card induction zone is located behind the right side ...

Page 15: ...tion a Press the open button to open the paper bin cover as shown below If there are paper tubes in the paper warehouse please take them out b Put the paper roll into the paper bin pay attention to the correct direction of the paper roll ...

Page 16: ... a small amount of paper from the front of the roll and close the cover of the printer s paper bin d Remove excess paper toward the side of the paper cut Paper rolling 1 Requirements of the thermal paper Type Thermal paper ...

Page 17: ...nting unit the print head should be cleaned A Printing is not clear B The vertical column of the printed page is not clear C Noise of feeding and returning paper is high The cleaning steps of the printing head and Printer rubber roller are as follows A Turn off the power supply of the printing unit open the printer cover and expose the printer head and Printer rubber roller B If you have just fini...

Page 18: ...d to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does c...

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