30
Limited
Warranty
This
Hisense
Cooking
Range
(the
"
Product
")
is
sold
with
a
one-year
limited
warranty
from
the
original
date
of
purchase.
Hisense
will
repair
or
replace
(the
determination
of
which
will
be
made
by
Hisense,
in
its
sole
discretion)
any
parts
in
this
appliance
that
prove
to
be
defective
in
materials
or
workmanship,
when
the
appliance
is
used
and
maintained
according
to
the
user
manual
provided
with
the
unit.
Cosmetic
parts
such
as
doors,
knobs,
racks
and
shelves
are
not
covered
under
warranty.
Cooking
Range
One
(1)
year
parts
and
labour
(functional
parts
only),
Cosmetics
parts
(doors,
knobs
and
shelves
not
included)
Exclusions
of
W
arranty
Original
serial
number
has
been
defaced,
removed
or
altered
and
cannot
be
read.
Service
calls
to
correct
the
installation
and
instructions
on
how
to
use
the
appliance.
Service
call
to
repair
or
replace
appliance
house
fuse,
resetting
the
circuit
breaker,
light
bulbs,
knob,
handles
and
other
cosmetic
parts.
Service
calls
which
do
not
involve
malfunction
or
defects
in
material
or
workmanship
of
the
appliance’s
ordinary
household
use
or
used
other
than
in
accordance
with
the
provided
instructions.
Product
use
in
a
commercial
setting.
Food
loss
due
to
refrigerator
or
freezer
failure.
Damage
to
the
finish
of
appliance
or
home
during
transportation
and
installation,
including
but
not
limited
to
floors,
cabinets,
walls,
etc.
Damages
caused
by:
Service
performed
by
unauthorized
service
centers;
use
of
parts
other
than
genuine
manufacturer
parts
or
external
cause
such
as
abuse,
misuse,
power
supply,
accidents,
fire
and
acts
of
God.
Expenses
related
to
transportation,
loss
of
income
for
in-home
service
or
making
the
appliance
accessible
for
service.
Surcharge
include
but
not
limited
to,
after
hour,
weekend
or
holiday
service
calls
or
mileage
expense
for
service
call
to
remote
areas
where
no
service
is
available.
Damage
or
repairs
to
the
porcelain
igniters,
calibrations
and
normal
adjustments
after
installation
and
setup,
including
burner
adjustments.
ON-SITE
SERVICE:
Hisense
will
determine,
in
its
sole
discretion,
if
this
Product
is
eligible
for
on-site
service.
To
request
on-site
service,
contact
Hisense
at
the
contact
information
below.
Hisense
will
investigate
the
issue
with
the
Product
and
determine
if
the
Product
is
eligible
for
on-site
service.
Hisense
customer
care
representatives
may
determine
Product
eligibility
based
on
your
description
of
the
Product,
which
may
result
in
a
determination
that
the
Product
(or
part
thereof)
requires
shipment
to
Hisense’s
service
centre
in
lieu
of
on-site
service.
On-site
service
may
not
be
available
in
certain
locations
where
an
authorized
service
provider
is
not
available.
An
authorized
service
provider
is
considered
unavailable
if
the
Purchaser’s
location
exceeds
eighty
(80)
Km
from
the
service
provider’s
business
address.
In
the
event
that
on-site
service
is
not
available,
and
Hisense
determines
that
the
Product
(or part thereof) must be shipped to Hisense’s service centre, it will be done so at the expense of
Hisense. The Product (or part thereof) returned to Hisense must be properly packaged by you and shipped in original or
equivalent packaging. You are responsible for delivering the Product (or part
thereof) to a reputable shipper. If Purchaser is
unable to secure proper packaging or shipping services, Hisense may, at its sole discretion, provide packaging and shipping, at
your expense.
Should Hisense determine that you are eligible for on-site service, you are required to provide our authorized service provider
with clear, complete, unobstructed and easy access to the front and rear of
the Product. On-site service does not include that
the service provider removes, reinstalls or transports the Product (or part thereof). Certain on-site repairs may need to be
completed off site, and at Hisense's discretion, require that the Product (or part thereof) be shipped directly to Hisense’s
service centre. Once Hisense receives the Product (or part thereof) and repairs or replaces it, Hisense will return the repaired/
replaced Product (or part thereof) back to the Purchaser.
Disclaimer of implied warranties; Limitation of Remedies
Customer’s sole and exclusive remedy under this limited warranty shall be product repair or replacement as provided herein.
The warranty is valid only in Canada and will be voided if attempts to repair the product by consumer or servicers not
authorized by the manufacturer.
Manufacturer shall not be liable for consequential or incidental damages such as property damage and incidental expenses
resulting from any breach of this written limited warranty or implied warranty.
