20
Troubleshooting
If you have any problem while using this machine, please check the items in this section before making
inquiries.
Then, if the problem persists, please contact your dealer or us.
The L.NG or H.NG indicator blinks when the power is turned on.
There is a possibility that the learning values are not set correctly. Repeat teaching 3 times or more to set
the learning values.
The L.NG or H.NG indicator flashes even when the teaching mode is ended and
measurement cannot be performed.
There is a possibility that data for evaluation comparison is insufficient. If the learning count is less than 3,
the indicator will keep flashing even if the teaching mode ends. Repeat teaching 3 times or more again to
set the learning values.
In the following cases it is difficult to make an evaluation, and it may not be counted as learning.
・
Torque value is 10 or less ("E90" [Zero area detection/Impossible judgment ending])
・
Idling of the screwdriver occurs or the measurement time is 100 mS or shorter. ("S01" [Lever switch
Off(no torque up)])
Setting cannot be changed from the tabulation software.
Click the [Write learn-value] button after input of a number. The settings in PG-1 will be updated by
clicking the [Write learn-value] button.
The torque is abnormally low or high.
Turn off the power to check if the cords are connected correctly and then turn on the power again.
If the problem persists, replace the sensor cord.
When a Problem Cannot Be Solved
When contacting us, have the following information ready:
・
Product name
・
Description of the problem (detailed description of the operation performed and its result, etc.)
・
Serial number (on the label of the product)
