HIKVISION NVST HNR Series User Manual Download Page 13

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Network Video Recorder User Manual

Configure Stream Encryption .............................................................................. 224

Configure Stream Encryption ....................................................................................... 225

Upgrade the System ..................................................................................................... 226

Upgrade with a Local Backup Device .................................................................. 226

Upgrade by FTP ................................................................................................... 226

Upgrade by Guarding Vision ............................................................................... 227

Restore Default Settings ............................................................................................... 228

Chapter 20 General System Settings........................................................................................... 229

Configure General Settings .......................................................................................... 229

Configure Date & Time ................................................................................................. 230

Configure DST Settings ................................................................................................. 231

Chapter 21 Appendix ................................................................................................................... 232

Glossary ........................................................................................................................ 232

Troubleshooting ........................................................................................................... 233

Summary of Contents for NVST HNR Series

Page 1: ...Network Video Recorder User Manual...

Page 2: ...T WILL OUR COMPANY ITS DIRECTORS OFFICERS EMPLOYEES OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL CONSEQUENTIAL INCIDENTAL OR INDIRECT DAMAGES INCLUDING AMONG OTHERS DAMAGES FOR LOSS OF BUSINESS PROFITS...

Page 3: ...nce 2 This device must accept any interference received including interference that may cause undesired operation EU Conformity Statement This product and if applicable the supplied accessories too ar...

Page 4: ...one power adapter as adapter overload may cause over heating or a fire hazard Please make sure that the plug is firmly connected to the power socket If smoke odor or noise rise from the device turn o...

Page 5: ...before connecting and disconnecting accessories and peripherals A factory recommended HDD should be used for this device Improper use or replacement of the battery may result in hazard of explosion Re...

Page 6: ...n via a Password 43 Start Setup Wizard 44 Enter Main Menu 47 System Operation 49 Log out 49 Shut Down the Device 49 Reboot the Device 49 Chapter 3 Camera Management 51 Add IP Cameras 51 Add IP Cameras...

Page 7: ...figure IP Camera Time Sync 70 Configure Other Camera Parameters 71 Chapter 6 Live View 72 Start Live View 72 Digital Zoom 72 Fisheye View 72 3D Positioning 73 Live View Strategy 74 Switch Main Auxilia...

Page 8: ...gure HDD Quota 95 Recording Parameters 97 Main Stream 97 Sub Stream 97 Picture 97 ANR 98 Configure Advanced Recording Settings 98 Configure Recording Schedule 99 Configure Continuous Recording 101 Con...

Page 9: ...Files 115 Export Human Files 115 Search and Export Vehicle Files 115 Search Vehicle Files 115 Export Vehicle Files 116 Search History Operation 117 Save Search Conditions 117 Call Search History 117 C...

Page 10: ...Inputs 140 Configure One Key Disarming 142 Configure Alarm Outputs 143 Configure Exceptions Alarms 145 Configure Combined Alarm 147 Setting Alarm Linkage Actions 148 Configure Auto Switch Full Screen...

Page 11: ...Chapter 15 POS Configuration 174 Configure POS Settings 174 Configure POS Connection 174 Configure POS Text Overlay 178 Configure POS Alarm 179 Chapter 16 Network Settings 180 Configure TCP IP Setting...

Page 12: ...Export GUID File 204 Configure Security Questions 205 Configure Reserved Email 206 Reset Password 207 Reset Password by GUID 207 Reset Password by Security Questions 208 Reset Password by Reserved Em...

Page 13: ...the System 226 Upgrade with a Local Backup Device 226 Upgrade by FTP 226 Upgrade by Guarding Vision 227 Restore Default Settings 228 Chapter 20 General System Settings 229 Configure General Settings 2...

Page 14: ...en to HDD and turns yellow when the SHIFT function is realized Tx Rx Flickers yellow when network connection is functioning properly 2 Composite Keys SHIFT Switches between the numeric or letter input...

Page 15: ...ESC Enters numeral 4 Enters letters GHI Exits and back to the previous menu 5 JKL EDIT Enters numeral 5 Enters letters JKL Deletes characters before cursor Checks the checkbox and select the ON OFF sw...

Page 16: ...up and slow down the playing of video files in Playback mode The Left and Right button will select the next and previous record files Cycles through channels in Live View mode Controls the movement o...

Page 17: ...n is used Indicator does not light when the DVR is controlled by a keyboard or by the IR remote control with the address of 255 Indicator turns green when the DVR is controlled by IR remote control wi...

Page 18: ...of the menu modes It can also be used to tick checkbox fields In Playback mode it can be used to play or pause the video In Single frame Playback mode pressing the ENTER button will advance the video...

Page 19: ...ble record 8TUV PTZ Enter numeral 8 Enter letters TUV Access PTZ control interface 9WXYZ PREV Enter numeral 9 Enter letters WXYZ Multi camera display in live view In Playback mode or Menu Playback Tag...

Page 20: ...d when a sensor alarm is detected READY Turs blue when the device is functioning properly STATUS Indicator turns blue when the device is controlled by an IR remote Indicator turns red when controlled...

Page 21: ...blue when the corresponding channel is recording it is red when the channel is in network transmission status it is pink when the channel is recording and transmitting 3 Control Buttons DIRECTION The...

Page 22: ...mode the outer ring is used to speed up or slow down the record files and the inner ring is used to jump 30s forward backward in records files In PTZ control mode it can control the movement of the P...

Page 23: ...ext fields it will also function as a Backspace button to delete the character in front of the cursor On checkbox fields pressing the button will tick the checkbox In PTZ Control mode the button adjus...

Page 24: ...the button for 5 seconds will turn off audible key beep In PTZ Control mode the MENU WIPER button will start wiper if applicable In Playback mode it is used to show hide the control interface PREV FOC...

Page 25: ...cating that the device is functioning properly STATUS Turns blue when device is controlled by an IR remote Turns red when controlled by a keyboard and purple when IR remote and keyboard is used at the...

Page 26: ...will select the next and previous record files In Live View mode these buttons can be used to cycle through channels In PTZ control mode it can control the movement of the PTZ camera ENTER The ENTER b...

Page 27: ...ter the Playback mode It is also used to auto scan in the PTZ Control menu ZOOM Zoom in the PTZ camera in the PTZ Control setting A FOCUS Adjust focus in the PTZ Control menu It is also used to switch...

Page 28: ...ay and reverse play F2 AUX Cycle through tab pages In synchronous playback mode it is used to switch between channels MENU WIPER Press the button will help you return to the Main menu after successful...

Page 29: ...channel is in network transmission status it is pink when the channel is recording and transmitting 10 JOG SHUTTLE Control Move the active selection in a menu It will move the selection up and down In...

Page 30: ...cription 1 POWER Power on off the device Power on off the device by pressing and holding the button for 5 seconds 2 MENU Button Press the button to return to the main menu after successful login Press...

Page 31: ...l mode it can control the movement of the PTZ camera ENTER Button Confirm selection in any of the menu modes It can also be used to tick checkbox fields In Playback mode it can be used to play or paus...

Page 32: ...onfiguration General More Settings by operating the front control panel or the mouse Check and remember the NVR No The default NVR No is 255 This number valid for all IR remote controls Press the DEV...

Page 33: ...rovider The operation of the mouse Description of the Mouse Control Name Action Description Left Click Single Click Live view Select channel and show the quick set menu Menu Select and enter Double Cl...

Page 34: ...Recorder User Manual 33 Rear Panel The rear panel vaires according to different models Please refer to the actual product The following figures are for reference only Rear Panel 1 Rear Panel Rear Pane...

Page 35: ...s USB ports for additional devices such as USB mouse and USB Hard Disk Drive HDD 7 RS 232 Interface Connector for RS 232 devices 8 eSATA Connects external SATA HDD CD DVD RM 9 Controller Port D D pin...

Page 36: ...l Rear Panel 6 Rear Panel 8 channel PoE NVR provides 8 network Interfaces with PoE function Panel Description No Name Description 1 LAN Interface 1 network interface provided for PoE NVR and 2 network...

Page 37: ...ut and menu 8 RS 485 Interface Half duplex connector for RS 485 devices 9 ALARM IN Connector for alarm input ALARM OUT Connector for alarm output 10 GROUND Ground needs to be connected when device sta...

Page 38: ...IN Connector for alarm input ALARM OUT Connector for alarm output 6 LAN Network Interface 1 10 100 1000 Mbps self adaptive Ethernet interface 7 USB Interface Universal Serial Bus USB 3 0 ports for add...

Page 39: ...er indicator LED on the front panel should be red indicating the device gets the power supply Press the POWER button on the front panel The Power indicator LED should turn blue indicating that the uni...

Page 40: ...resetting the password monthly or weekly can better protect your product Enter the password to activate the IP camera s connected to the device Optional Check Export GUID Security Question Configurati...

Page 41: ...n user After the device is activated enter the following interface to configure the device unlock pattern Use the mouse to draw a pattern among the 9 dots on the screen Release the mouse when the patt...

Page 42: ...ctivation You can also activate the device via Web Browser SADP or Client Software Enter the admin password twice Activate the Device We highly recommend you create a strong password of your own choos...

Page 43: ...setting When you have enabled the Security Question Configuration continue to set the security questions for the future password resetting When you have enabled Reserved E mail Settings continue to se...

Page 44: ...the pattern you configured try again If you draw the wrong pattern more than five times the system will switch to the normal login mode automatically Log in via a Password Purpose If the device has l...

Page 45: ...Setup Wizard The Setup Wizard walks you through some important basic device settings By default the Setup Wizard starts once the device has loaded If you don t want to use the Setup Wizard at that mo...

Page 46: ...e Hard Disk interface HDD Management Add IP cameras on the Camera Setup interface Click Search to search online IP camera Before adding a camera make sure the IP camera to be added is in active status...

Page 47: ...rder User Manual 46 Search for IP Cameras Enter Platform Access interface and configure the Guarding Vision settings Guarding Vision Access Enter the Change Password interface to create a new admin pa...

Page 48: ...g Using a minimum of 8 characters including at least three of the following categories upper case letters lower case letters numbers and special characters in order to increase the security of your pr...

Page 49: ...Network Video Recorder User Manual 48 Main Menu Bar Description of Icons Icon Description Live View Playback File Management Smart Analysis Camera Management...

Page 50: ...ations you need to log in again Click on the menu bar Click Logout After you log out of the system menu operations on the screen are invalid You must input a user name and password to unlock the syste...

Page 51: ...Network Video Recorder User Manual 50 Click on the menu bar Click Reboot to reboot the device...

Page 52: ...ameras to the device Before You Start Ensure the network connection is valid and the IP camera has been activated Click on the main menu Click Custom Add Set IP Camera Address Protocol Management Port...

Page 53: ...2 Go to Configuration Network Advanced Settings HTTPS on the web browser o to export its certificate 3 Click Export at Export Certificate to save the certificate 4 Log in the NVR by web browser 5 Go...

Page 54: ...device model If you disable the PoE interface you can also connect to the online network cameras And the PoE interface supports the Plug and Play function Follow the steps to add network cameras for...

Page 55: ...er the IP address the user name and password of administrator manually Click OK Configure PoE Interface Purpose When it requires long distance PoE transmission 100 to 300 m you can enable long distanc...

Page 56: ...transmission distance reaches 100 to 250 meters you must use the CAT5E or CAT6 network cable to connect with the PoE interface When the transmission distance reaches 250 to 300 meters you must use the...

Page 57: ...t the top taskbar Select the firmware upgrade file from the U flash drive Click Upgrade Result The IP camera will reboot automatically after the upgrading completes Configure the Customized Protocols...

Page 58: ...ufacturer of the network camera to consult the URL uniform resource locator for getting main stream and sub stream The format of the URL is Type IP Address of the network camera Port Path Example rtsp...

Page 59: ...when IoT alarm occurs Add IoT Device Maximum IoT channel number is the half of maximum network camera number of your video recorder Add Access Control Device Purpose Add alarm host and video intercom...

Page 60: ...access control device information Device IP Port User Name and Password must be the same with access control device Optional For device with multiple access control channels or video channels check t...

Page 61: ...rst For details refer to 4 2 Configure Linkage Action Click to edit added access control device information Add Alarm Device Purpose Add alarm devices of Hikvision Luminite GJD or OPTEX manufacturer t...

Page 62: ...The information must be the same with alarm device to add Click Add Related operations Click to view the live video of related channel You need to select trigger channel in linkage action configuratio...

Page 63: ...e actions as your desire For detailed steps refer to 12 9 Configure Combined Alarm Full Screen Monitoring and OSD Display are only valid for the selected Trigger Channel Click Arming Schedule Configur...

Page 64: ...ore alarm information it will automatically turn to new page Privacy Settings Enter privacy information you want to mask Masked privacy information will be replaced by Privacy information includes Eve...

Page 65: ...access control device will upload card name and card No to video record You can search event by card name or card No Click Search Search Result Access Control Search Result Alarm Device IoT Video Pict...

Page 66: ...ger Channel Click Apply Configure event recording or capturing schedule Choose from Recording Go to Storage Schedule Record Select Camera No and check Enable Schedule The camera should be the camera y...

Page 67: ...event detection capturing schedule Refer to 8 4 Configure Recording Schedule for details Click OK Event Recording Step result When an alarm occurs the selected trigger channel will start event record...

Page 68: ...Search Event Video Picture Set search conditions Camera Select it as the selected trigger channels in IoT linkage action configuration Event Type Select the desired IoT event File Type You can search...

Page 69: ...e camera name etc Go to Camera Display Select the camera from the drop down list Edit the name in Camera Name Check Display Name Display Date and Display Week to show the information on the image Set...

Page 70: ...Click Enable to enable this feature Use the mouse to draw a zone on the window The zones will be marked by different frame colors Privacy Mask Settings Interface Up to 4 privacy masks zones can be co...

Page 71: ...camera from the drop down list Set the day night switch mode to Day Night Auto or Auto Switch Auto The camera automatically switches between day mode and night mode according to the illumination The...

Page 72: ...ay Select a camera from the drop down list Configure the camera parameters Exposure Set the camera exposure time 1 10000 to 1 sec A larger exposure value results in a brighter image Backlight Set the...

Page 73: ...apture instant playback audio on off digital zoom live view strategy show information and start stop recording etc Digital Zoom Digital Zoom zooms into the live image in different magnifications 1x to...

Page 74: ...and angles of objects in the image Fisheye 3PTZ The camera will be divided into a fisheye view and 3 PTZ views The PTZ views are the three different close ups of the fisheye view You can drag the PTZ...

Page 75: ...isplaying at the main port can enter main menu and achieve device operation You can click in Live View mode to switch the main auxiliary port Target Detection I In live view mode the target detection...

Page 76: ...channel s will capture picture All channels are selected as default Click Finish The smart analysis results of the detection are displayed in the list Optionally click a result in list to play the rel...

Page 77: ...w Enable Audio Output Enable disable audio output for the selected video output Volume Adjust the Live View volume playback and two way audio for the selected output interface Event Output Select the...

Page 78: ...be in rectangle area Click Save Result The successfully configured view layout is displayed in the list Related Operations Select a live view layout from the list and click to edit the name Select a l...

Page 79: ...the camera s auto switch to play in different display modes Go to System Live View General Set the video output interface Live View mode and dwell time Video Output Interface Select the video output...

Page 80: ...nel Zero Check Enable Channel Zero Encoding Live View Channel Zero Encoding Configure the Frame Rate Max Bitrate Mode and Max Bitrate The higher frame rate and bitrate settings result in higher bandwi...

Page 81: ...PTZ camera live view The PTZ control wizard pops up as below PTZ Control Wizard Follow the wizard to adjust the PTZ view focus and zoom in out the camera Optional Check Do not show this prompt again...

Page 82: ...Click OK to save the settings Set PTZ Presets Patrols Patterns Before you start Please make sure that the presets patrols and patterns should be supported by PTZ protocols Set a Preset Purpose Follow...

Page 83: ...at steps 2 6 to save more presets Optional Click Cancel to cancel the location information of the preset Optional Click in the lower right corner of live view to view the configured presets View the C...

Page 84: ...to the next key point The key points are corresponding to the presets Click on the quick settings toolbar of the PTZ camera live view The PTZ control panel displays on the right of the interface Click...

Page 85: ...xt Duration It refers to the time span to stay at the corresponding key point 2 Click Apply to save the key points to the patrol Optional Click to edit the added key point Edit Key Point Optional Sele...

Page 86: ...the movement of the PTZ You can call the pattern to make the PTZ movement according to the predefined path Click on the quick settings toolbar of the PTZ camera live view The PTZ control panel display...

Page 87: ...alling it Set Linear Scan Limits Before you start Please make sure the connected IP camera supports the PTZ function and is properly connected Purpose The linear scan can be enabled to trigger the sca...

Page 88: ...ear scan and click it again to stop it Optional Click Restore to clear the defined left limit and right limit data Reboot the camera to take the settings into effect One touch Park Before operating th...

Page 89: ...xiliary Functions Before you start Please make sure the connected IP camera supports the PTZ function and is properly connected Purpose You can operate the auxiliary functions including light wiper 3D...

Page 90: ...ation instructions Add the Network Disks You can add the allocated NAS or IP SAN disk to the device and use it as a network HDD Up to 8 network disks can be added Adding a NAS Go to Storage Storage De...

Page 91: ...sk return to the HDD Information menu The added NetHDD will be displayed in the list Adding an IP SAN Go to Storage Storage Device Click Add to enter the Custom Add interface Select NetHDD from the dr...

Page 92: ...an external eSATA device connected to the device you can configure eSATA for the data storage and you can manage the eSATA in the device Click Storage Advanced Select the eSATA type to Export or Reco...

Page 93: ...Export Refer to 8 1 3 Configure eSATA for Data Storage for details Go to Storage Auto Backup Check Auto Backup Set the backup start time in Start Backup at If the day experiences a failed backup the...

Page 94: ...Groups Purpose Multiple HDDs can be managed in groups Video from specified channels can be recorded onto a particular HDD group through HDD settings Go to Storage Storage Device Check the checkbox to...

Page 95: ...he Group number for the current HDD Click OK Regroup the cameras for HDD if the HDD group number is changed Go to Storage Storage Mode Check Group tab Select the group No from the list Check the check...

Page 96: ...ettings Configure HDD Quota Purpose Each camera can be configured with an allocated quota for storing recorded files or captured pictures Go to Storage Storage Mode Check the checkbox of Quota tab Sel...

Page 97: ...click Copy to if you want to copy the quota settings of the current camera to other cameras Click Apply When the quota capacity is set to 0 all cameras will use the total capacity of HDD for record an...

Page 98: ...umber of bits time unit and not distance time unit Enable H 264 Mode The H 264 mode helps to ensure the high video quality with a lowered bitrate It can effectively reduces the need of bandwith and HD...

Page 99: ...record The time you set to record before the scheduled time or event For example when an alarm triggers the recording at 10 00 and if you set the pre record time as 5 seconds the camera records at 9 5...

Page 100: ...Start Guide for the HDD installation Refer to Chapter 8 1 2 Add the Network Disk for network HDD connections Go to Storage Recording Schedule Select a camera Check the Enable Schedule Select a Record...

Page 101: ...or other days in the week The all day continuous recording is configured for the device by factory default Optional Copy the schedule settings of the one day to the other days of the week or holiday C...

Page 102: ...Schedule for details Configure Motion Detection Triggered Recording You can configure the recording triggered by the motion detection event Go to System Event Normal Event Motion Detection Configure...

Page 103: ...stem Event Normal Event Alarm Input Configure the alarm input and select the channel s to trigger the recording when alarm occurs Refer to Chapter 12 Event and Alarm Settings and Chapter 13 VCA Event...

Page 104: ...icture Quality Set the picture quality to low medium or high The higher picture quality results in more storage space requirement Interval The interval of capturing live picture Capture Delay Time The...

Page 105: ...Holiday Settings Edit the holiday name Select the mode to by date by week or by month Set the start and end date of the holiday Click OK Set the schedule for the holiday recording Refer to Chapter 8...

Page 106: ...t set the storage mode to Group before you set the HDD property to Redundancy For detailed information please refer to Chapter 8 2 1 Configure HDD Group There should be at least another HDD which is i...

Page 107: ...Network Video Recorder User Manual 106 Record Parameters Check the checkbox of Redundant Record Capture Click OK to save settings...

Page 108: ...cross the drives in one of several ways called RAID levels based the redundancy and performance required Disk arrays are supported by Ultra Series device only Create a Disk Array Purpose The device su...

Page 109: ...it is recommended to use of enterprise level HDDs of the same model and capacity Go to Storage RAID Setup Physical Disk Physical Disk Click One touch Config Edit the array name in Array Name and clic...

Page 110: ...the array Required Number of HDDs RAID Level Required Number of HDDs RAID 0 At least 2 HDDs RAID 1 At least 2 HDDs RAID 5 At least 3 HDDs RAID 6 At least 4 HDDs RAID 10 The number of HDD must be an e...

Page 111: ...it to Functional status by rebuilding the array Configure a Hot Spare Disk Purpose Hot spare disks are required for disk array automatic rebuilding Go to Storage RAID Setup Physical Disk Physical Dis...

Page 112: ...ed array manually Before You Start At least one available physical disk must exist to rebuild an array Go to Storage RAID Setup Array Array List Click of the degraded array Rebuild Array Select the av...

Page 113: ...Recorder User Manual 112 Delete an Array Deleting an array will delete all the data saved to it Go to Storage RAID Setup Array Array List Click of the array to delete it Attention Click Yes on the pop...

Page 114: ...al 113 Check and Edit Firmware Purpose You can view the firmware information and set the background task speed on the Firmware interface Go to Storage RAID Setup Firmware Firmware Optionally set the B...

Page 115: ...event type etc Search All Files Click Search to display results The matched files will be displayed Export Files Purpose Export files for backup purposes using a USB device USB flash drive USB HDD US...

Page 116: ...Select Target Picture or Source Picture in the menu bar to display related pictures only Target Picture Display the search results of people close ups Source Picture Display the search results of orig...

Page 117: ...cture in the menu bar to display related pictures only Select Video or Picture to specify the file type Target Picture Display the search results of vehicle close ups Source Picture Display the search...

Page 118: ...searches Go to File Management All Files People Appearance File Vehicle File Set the search conditions Click Save Enter a name in text field and click Finished The saved search conditions will be dis...

Page 119: ...camera move the cursor to the window bottom to access the toolbar Click to start instant playback Playback Interface Play Normal Video Go to Playback Check one or more cameras in the camera list to st...

Page 120: ...yze the video containing the motion line or intrusion detection information mark it in red and play the smart searched video The smart playback must be in the single channel playing mode Go to Playbac...

Page 121: ...points to set a quadrilateral region for intrusion detection Only one region can be set Motion Detection Click the icon Hold the mouse on the image to draw the detection area manually Click Search to...

Page 122: ...select a file and click to start playing the video Play Tag Files Purpose Video tag allows you to record related information such as people and locations of a certain time point during playback You c...

Page 123: ...the existed tag video Go to Playback Click Tag The available tags are white marked and displayed in the time bar Point the white marked tag in the time bar to access the tag information Edit Tag File...

Page 124: ...Play back video files on one or several channels searched by event type e g alarm input motion detection line crossing detection face detection vehicle detection etc Go to Playback Click Custom Searc...

Page 125: ...Manual 124 Click Search On the search results interface select an event video file picture file and double click to start playing the video Event Files You can click or button to play 30s backward or...

Page 126: ...d analyzes moving objects also called events and converts video streams into a database of objects and activities Before you start Enable Dual VCA and intrusion detection line crossing detection on th...

Page 127: ...tom corner e g 4 Period According to the defined number of split screens the video files on the selected date can be divided into average segments for playback E g if there are video files existing be...

Page 128: ...u Start Connect the storage device with the video files to your device Go to Playback Click at the left bottom corner Select and click t or double click to play the file Playback Operations Set Play S...

Page 129: ...ormal video the smart custom video separately The speed range is from X1 to XMAX You can set the speed in the single channel play mode only Play Strategy Edit Video Clips You can take video clips duri...

Page 130: ...ion view during the video playback Click the to enter the fisheye expansion mode 180 Panorama Switch the live view image to the 180 panorama view 360 Panorama Switch the Live View image to the 360 pan...

Page 131: ...PTZ views The PTZ views are the four different close ups of the fisheye view You can drag the PTZ images to adjust its view Fast View Hold the mouse to drag on the time bar to get a fast view of the...

Page 132: ...th the POS machine server and receive the transaction message for overlay on the image during playback In the video playback mode click to overlay the POS transaction information on the playback video...

Page 133: ...the week and set the time period Up to eight time periods can be set each day Time periods cannot repeat or overlapped Set Arming Schedule Optional You can click Copy to copy the current day arming sc...

Page 134: ...images will be switched at an interval of 10 seconds default dwell time A different dwell time can be set by going to System Live View Full Screen Monitoring Dwell Time Auto switch will terminate once...

Page 135: ...ent occurs please refer to Chapter 12 6 3 Configure Alarm Output to set the alarm output parameters Click Trigger Channel and select one or more channels that will record capture or perform full scree...

Page 136: ...etection area s Click Clear to clear the current motion detection area settings and draw again Set sensitivity 0 100 The sensitivity allows you to calibrate how readily movement triggers the alarm A h...

Page 137: ...Manual 136 Time periods cannot repeat or overlapped Set Arming Schedule Optional You can click Copy to copy the current day arming schedule settings to other day s Click Apply to save the settings Con...

Page 138: ...Set Video Loss Detection Select the camera to configure the video loss detection Check Enable Set the arming schedule Refer to Chapter 12 1 Configure Arming Schedule Set the linkage actions Refer to C...

Page 139: ...Video Recorder User Manual 138 Set Arming Schedule Optional You can click Copy to copy the current day arming schedule settings to other day s Click Apply to save the settings Configure Alarm Linkage...

Page 140: ...able Set the video tampering area Click and drag the mouse on the preview screen to draw the customized video tampering area Click Clear to clear the current area settings and draw again Set sensitivi...

Page 141: ...ed Set Arming Schedule Optional You can click Copy to copy the current day arming schedule settings to other day s Click Apply to save the settings Configure Alarm Linkage Actions Configure Sensor Ala...

Page 142: ...Input Set the arming schedule Refer to Chapter 12 1 Configure Arming Schedule Set the linkage actions Refer to Chapter 12 1 Configure Arming Schedule Click Arming Schedule Click Edit Select a day of...

Page 143: ...her day s Click Apply to save the settings Configure Alarm Linkage Actions Configure One Key Disarming One Key Disarming disarm Alarm Input 1 by one key operation Go to System Event Normal Event Alarm...

Page 144: ...ure Alarm Outputs Trigger an alarm output when an alarm is triggered Go to System Event Normal Event Alarm Output Select an alarm output item from the list and click Edit the alarm name Select the dwe...

Page 145: ...Network Video Recorder User Manual 144 Alarm Output Optional Click Copy to copy the same settings to other alarm output s...

Page 146: ...window and trigger alarm output and linkage actions Go to System Event Normal Event Exception Optional Enable the event hint to display it in the live view window Check Enable Event Hint Click to sele...

Page 147: ...Network Video Recorder User Manual 146 Exceptions Handling Set the normal linkage and alarm output triggering Refer to Chapter 11 8 Setting Alarm Linkage Actions...

Page 148: ...e crossing detection intrusion detection etc Before you start Ensure the channel has been assigned with event alarm as your desire and the alarm input has been configured refer to 12 6 1 Configure Ala...

Page 149: ...al monitor displays in full screen the video image from the alarming channel configured for full screen monitoring And when the alarm is triggered simultaneously in several channels you must configure...

Page 150: ...the Audio Warning alarm linkage action Notify Surveillance Center The device can send an exception or alarm signal to the remote alarm host when an event occurs The alarm host refers to the PC install...

Page 151: ...Normal Event Alarm Output Select an alarm output item from the list Refer to Chapter 12 6 3 Configure Alarm Output for the alarm output settings Configure PTZ Linkage The system can trigger the PTZ a...

Page 152: ...e Sensor alarm can be triggered or cleared manually When the Manually Clear is selected for the dwell time of an alarm output the alarm can be cleared only by clicking Clear button Go to System Event...

Page 153: ...ctions must be supported by the connected IP camera Refer to the network camera s user manual for detailed VCA detection instructions Face Detection Purpose The face detection function detects the fac...

Page 154: ...to Chapter 12 2 Configure Alarm Linkage Actions Click Apply Vehicle Detection Purpose Vehicle detection is available for road traffic monitoring In Vehicle Detection a passed vehicle can be detected...

Page 155: ...and Whitelist Area Settings Up to 4 lanes are selectable Blacklist and Whitelist You can export the file first to see its format and edit it and import it to the device Click Apply Refer to the Networ...

Page 156: ...line in both directions can be detected and trigger alarms A B Only an object crossing the configured line from the A side to the B side can be detected B A Only an object crossing the configured lin...

Page 157: ...other objects that enter and loiter in a pre defined virtual region Specific actions can be taken when an alarm is triggered Go to System Event Smart Event Select a camera to configure Click Intrusio...

Page 158: ...le region the device will trigger an alarm Its range is 1 100 Click Draw Area and draw a quadrilateral in the preview window by specifying four vertices of the detection area Draw the maximum size min...

Page 159: ...elect Arming Area Up to 4 areas are selectable Set Sensitivity Sensitivity The higher the value is the easier the detection alarm will be triggered Its range is 0 100 Click Draw Region and draw a quad...

Page 160: ...detection areas Select Arming Area Up to 4 areas are selectable Set Sensitivity Sensitivity The higher the value is the more easily the detection alarm will be triggered Its range is 0 100 Click Draw...

Page 161: ...ion pictures Set loitering detection parameters Select Arming Area Up to 4 areas are selectable Set Time Threshold s Time Threshold The time of car staying in the region If the value is 10 an alarm is...

Page 162: ...ly check Save VCA Picture to save the captured people gathering detection pictures Set people gathering detection parameters Select Arming Area Up to 4 areas are selectable Click Draw Area to draw a q...

Page 163: ...ction Check Enable Fast Moving Optionally check Save VCA Picture to save the captured fast moving detection pictures Set fast moving detection parameters Select Arming Area Up to 4 areas are selectabl...

Page 164: ...configure Click Parking Parking Detection Check Enable Parking Detection Optionally check Save VCA Picture to save the captured parking detection pictures Set parking detection parameters Select Armin...

Page 165: ...ge Detection Purpose The unattended baggage detection function detects the objects left over in a pre defined region such as the baggage purses dangerous materials etc and a series of actions can be t...

Page 166: ...detection alarm will be triggered Click Draw Region and draw a quadrilateral in the preview window by specifying four vertices of the detection region Set the arming schedule Refer to Chapter 12 1 Co...

Page 167: ...s removed from the region If the value is 10 alarm will be triggered after the object disappears from the region for 10s Its range is 5s 20s Sensitivity The similarity degree of the background image I...

Page 168: ...steep sound rise in the surveillance scene You can set the detection sensitivity and threshold for steep sound rise by configuring its Sensitivity and Sound Intensity Threshold Sensitivity The smalle...

Page 169: ...gure Click Sudden Scene Change Sudden Scene Change Check Enable Sudden Scene Change Detection Optionally check Save VCA Picture to save the captured sudden scene change detection pictures Set the dete...

Page 170: ...Detection Optionally check Save VCA Picture to save the captured defocus detection pictures Drag the Sensitivity slider to set the detection sensitivity Sensitivity range 1 100 The higher the value th...

Page 171: ...looded creature such as dogs cats etc can be detected Go to System Event Smart Event Select a camera to configure Click PIR Alarm FIR Alarm Check PIR Alarm Optionally check Save VCA Picture to save th...

Page 172: ...ming schedule Refer to Chapter 12 1 Configure Arming Schedule Set the linkage actions Refer to Chapter 12 2 Configure Alarm Linkage Actions Click Apply Queue Management After connecting the device wit...

Page 173: ...weekly monthly annual reports for analysis Go to Smart Analysis Counting Select the camera s Select the report type to Daily Report Weekly Report Monthly Report or Annual Report Set the Date to analy...

Page 174: ...pe as Daily Report Weekly Report Monthly Report or Annual Report Set the Data to analyze Heat Map Interface Click Counting The results will be displayed in graphics marked in different colors As shown...

Page 175: ...POS device from the drop down list Check Enable The number of POS devices supported by each device is the half of its number of channel POS Settings Select the POS protocol to Universal Protocol EPSON...

Page 176: ...for EPSON protocol AVE The fixed start and end line tag are used for AVE protocol Serial port and virtual serial port connection types are supported Click Custom to configure the AVE settings Set the...

Page 177: ...configure the parameters for each connection mode TCP Connection When using TCP connection the port must be set from 1 to 65535 and the port for each POS machine must be unique Set the Allowed Remote...

Page 178: ...e configured in Menu Configuration RS 232 The Usage must be set to Transparent Channel Multicast Connection When connecting the device and the POS machine via Multicast protocol set the multicast addr...

Page 179: ...es 5 3600 sec Timeout of POS event The value ranges 5 3600 sec When the device has not received the POS message within the defined time the transaction ends In the Privacy Settings set the POS privacy...

Page 180: ...e mail etc Go to Storage Recording Schedule Set the POS event s arming schedule Go to System POS Click Event Linkage on the POS adding or editing interface Select the normal linkage actions full scre...

Page 181: ...he two NIC cards use the same IP address and you can select the main NIC to LAN1 or LAN2 In this way in case of one NIC card failure the device will automatically enable the other standby NIC card so...

Page 182: ...TU value range is 500 to 9676 Click Apply Device with a Single Network Interface Go to System Network TCP IP TCP IP Settings Configure network parameters as needed Check Enable DHCP to obtain IP setti...

Page 183: ...is disabled by default The verification code is empty by default It must contain 6 to 12 letters or numbers and it is case sensitive Optional Check Custom to enter the server address as your desire Op...

Page 184: ...4 to 65535 The actual port shall be provided by the platform Device ID The Device ID shall be provided by the platform Version EHome protocol version only V5 0 is available Encryption Password Encrypt...

Page 185: ...your ISP before configuring DDNS settings Go to System Network TCP IP DDNS Check Enable Select DynDNS under DDNS Type PeanutHull and NO IP are also available under DDNS Type and required information s...

Page 186: ...rovider for details about PPPoE service Configure NTP Purpose Connection to a network time protocol NTP server can be configured on your device to ensure the system s date and time accuracy Go to Syst...

Page 187: ...n via the SNMP port By setting the trap address and port the device is allowed to send alarm events and exception messages to the surveillance center Go to System Network Advanced SNMP SNMP Settings C...

Page 188: ...n intranet or the Internet depending on the location of the e mail accounts to which you want to send notifications Go to System Network Advanced Email E mail Settings Configure the following e mail s...

Page 189: ...UPnP and manual mapping UPnPTM Universal Plug and Play UPnP can permit the device seamlessly discover the presence of other network devices on the network and establish functional network services for...

Page 190: ...the default port No or change it according to actual requirements External Port indicates the port No for port mapping in the router The value of the RTSP port No should be 554 or between 1024 and 65...

Page 191: ...the CMS software e g CMS is installed and the Alarm Host Port 7200 by default must be the same as the alarm monitoring port configured in the software Server Port Server port 8000 by default should be...

Page 192: ...Network Video Recorder User Manual 191 Port Settings...

Page 193: ...are function A bidirectional connection shown in the figure below is required to be built between the hot spare device and each working device Set a hot spare device Add a hot spare deviceon normal de...

Page 194: ...ure the normal operation afterwards Set Working Device Go to System Hot Spare Set the Work Mode to Normal Mode Check Enable Enter the IP address user name and admin password of the hot spare device Ho...

Page 195: ...vice goes offline the hot spare device will record the video of the IP camera connected to the working device for backup The record back up functions for 1 working device at a time Synchronizing When...

Page 196: ...rst time The Administrator has the permission to add and delete users and configure user parameters Add a User Go to System User User Management Interface Click Add to enter the operation permission i...

Page 197: ...er Level Set the user level to Operator or Guest Different user levels have different operating permission Operator An Operator user level has Two way Audio permission in Remote Configuration and all...

Page 198: ...Recorder User Manual 197 User List Edit the Admin User For the admin user account you can modify your password and unlock pattern Go to System User Select the admin user from the list Click Modify Ed...

Page 199: ...the GUID file for the admin user account When the admin password is changed export the new GUID to the connected USB flash disk in the Import Export interface for the future password resetting Config...

Page 200: ...s the permission to delete an operator guest user account Go to System User Select a user from the list Click Delete to delete the selected user account Manage User Permissions Set User Permissions Fo...

Page 201: ...of IP cameras Local Advanced Operation Operating HDD management initializing HDD setting HDD property upgrading system firmware clearing I O alarm output Local Shutdown Reboot Shutting down or reboot...

Page 202: ...et Double Verification Permission for Non Admin Users for details Remote Playback Download Remotely playing back or downloading recorded files of the selected camera s Available for double verificatio...

Page 203: ...lect Camera Permission as Local Live View Select cameras to display in Live View Click OK Set Live View Permission on Lock Screen The admin user can set live view permission for specific cameras in th...

Page 204: ...or or Guest has no local live view permission for specific camera s refer to 18 2 2 Set Local Live View Permission for Non Admin Users the live view permission for such camera s on lock screen status...

Page 205: ...User Click Apply Go to System User Click to edit user permission Select Camera Permission Only Local Playback Remote Playback Download and Local Video Export are available for double verification Sel...

Page 206: ...urity Questions The security question configuration may help you to reset password when you forget your password or encounter security issues Click Security Question Configuration when you are activat...

Page 207: ...Configure Reserved Email Purpose The reserved email will help you to reset password when you forget your password Check Reserved E mail when you are activating the device or click Modify when you are...

Page 208: ...ice or edited the admin user account Refer to Chapter 18 3 1 Export GUID File On the user login interface click Forgot Password Select the password resetting type to Verify by GUID Please insert the U...

Page 209: ...d resetting type to Verify by Security Question Input the correct answers of the three security questions Click OK If the answers mismatch the verification is failed Create the new admin password on t...

Page 210: ...Network Video Recorder User Manual 209 Check your reserved email and you will receive a verification code within 5 minutes Enter the verification code Click OK to set the new password...

Page 211: ...urpose Select the HDDs to clone to the eSATA HDD Before You Start Connect an eSATA disk to the device Go to Maintenance HDD Operation HDD Clone HDD Clone Check the HDD to clone The capacity of the sel...

Page 212: ...ology are HDD monitoring systems to detect various reliability indicators in the hopes of anticipating failures Go to Maintenance HDD Operation S M A R T Select the HDD to view its S M A R T informati...

Page 213: ...ed check Continue to use the disk when self evaluation is failed checkbox Bad Sector Detection Go to Maintenance HDD Operation Bad Sector Detection Select the HDD No you want to configure in the dropd...

Page 214: ...tion to see the detailed damage information HDD Health Detection Purpose You can view the health status of a 4 TB to 8 TB Seagate HDD that generated after October 1 2017 Use this function to help trou...

Page 215: ...not be affected but local search and playback functions will not be available during the process you can still achieve search and playback functions remotely via web browser client software etc Do no...

Page 216: ...nual 215 Figure 19 6 Log Search Interface Set the log search conditions including the time major type and minor type Click Search to start searching the log files The matched log files will be display...

Page 217: ...it to view detailed information Click to view the related video file Export the Log Files Before You Start Connect a storage device to the NVR Search the log files Refer to Chapter 19 2 1 Search the L...

Page 218: ...a Configuration Files Purpose The IP camera information including the IP address manage port password of admin etc can be saved in Microsoft Excel format and backed up to the local device The exported...

Page 219: ...export the configuration files to the selected local backup device To import a configuration file select the file from the selected backup device and click Import After the importing process is comple...

Page 220: ...our device To import the configuration file the storage device must contain the file Go to Maintenance Import Export Import Export Config File Export or import the device configuration files Click Exp...

Page 221: ...take effect the settings Two authentication types are selectable for security reasons it is recommended to select digest as the authentication type Disable HTTP Purpose The admin user account can dis...

Page 222: ...cation Programming Interface is an open protocol based on HTTP which can realize the communication between the system devices e g network camera NVR etc The device is as a server the system can find a...

Page 223: ...vice that provides safer data transmission Go to System System Service System Service Check Enable SDK Service Click Apply to save the settings Restart the device to take effect the settings IP MAC Ad...

Page 224: ...ONVIF protocol allows the connection with third party cameras The added user accounts have the permission to connect other devices via ONVIF protocol Go to System System Service ONVIF Check Enable ONV...

Page 225: ...the security of your product And we recommend you reset your password regularly especially in the high security system resetting the password monthly or weekly can better protect your product Select t...

Page 226: ...onfigure Stream Encryption The stream encryption enables to encrypt the streams for live view playback download backup etc Go to Menu Maintenance System Service Stream Encryption Check Enable Stream E...

Page 227: ...to enter the local upgrade interface Local Upgrade Interface Select the firmware update file from the storage device Click Upgrade to start upgrading After the upgrade is complete the device will rebo...

Page 228: ...in You can also manually check for the latest firmware Before You Start Ensure the device has successfully connected to Guarding Vision and it requires to install at least one read write HDD for firm...

Page 229: ...l parameters except the network including IP address subnet mask gateway MTU NIC working mode default route server port etc and user account parameters to the factory default settings Factory Defaults...

Page 230: ...put Standard Set the output standard to NTSC or PAL which must be the same as the video input standard Resolution Configure video output resolution Device Name Edit device name Device No Edit the devi...

Page 231: ...device starts up Enable Password Enable disable the use of the login password Click Apply to save the settings Configure Date Time Go to System General Configure the date and time Time Zone Select the...

Page 232: ...ing of DST and move them back the same period when we return to standard time ST Go to System General Check Enable DST DST Settings Interface Set the DST mode to Auto or Manual Auto Automatically enab...

Page 233: ...the active DNS configuration of its configured hostnames addresses or other information stored in DNS PPPoE Stands for Point to Point Protocol over Ethernet PPPoE is a network configuration used for...

Page 234: ...output mode of device is HDMI output then the input mode of monitor must be the HDMI input And if not please modify the input mode of monitor Check if the fault is solved by the step 1 to step 3 If it...

Page 235: ...ure and the device and IP camera lost connections The configured parameters are incorrect when adding the IP camera Insufficient bandwidth Verify the network is connected Connect the device and PC wit...

Page 236: ...ween IP camera and device is stable When the IP camera is offline connect PC and device with the RS 232 cable Open the Super Terminal use the ping command and keep sending large data packages to the c...

Page 237: ...the channel number and X means the selected window has no image output Check if the fault is solved by the above steps If it is solved finish the process If not please contact the engineer from our co...

Page 238: ...panel of device with the RS 232 cable Open the Super Terminal and execute the command of ping 192 168 0 0 l 1472 f the IP address may change according to the real condition and check if there exists...

Page 239: ...the volume is too low Possible Reasons Cable between the pickup and IP camera is not connected well impedance mismatches or incompatible The stream type is not set as Video Audio The encoding standard...

Page 240: ...t stuck Verify the network between device and IP camera is connected 1 When image is stuck connect the RS 232 ports on PC and the rear panel of device with the RS 232 cable 2 Open the Super Terminal a...

Page 241: ...evice Time is correct Verify the search condition is correct Go to playback interface and verify the channel and time are correct Verify the HDD status is normal Go to Menu Storage Storage Device to v...

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