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HIKVISION DS-96128NI-E16, User Manual

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HIKVISION DS-96128NI-E16 User Manual Download Page 211

User Manual of Network Video Recorder 

 

210 

Possible Reasons:

 

a)

 

The time setting of system is incorrect. 

b)

 

The search condition is incorrect. 

c)

 

The HDD is error or not detected. 

Steps: 

1.

 

Verify the system time setting is correct. 

Select “Menu > Configuration > General > General”, and verify the “Device Time” is correct. 

2.

 

Verify the search condition is correct. 

Select “Playback”, and verify the channel and time are correct. 

3.

 

Verify the HDD status is normal. 

Select “Menu > HDD > General” to view the HDD status, and verify the HDD is detected and can be 
read and written normally. 

4.

 

Check if the fault is solved by the above steps. 

If it is solved, finish the process. 

If not, please contact the engineer from Hikvision to do the further process. 

Summary of Contents for DS-96128NI-E16

Page 1: ...Network Video Recorder User Manual UD 6L0202D1646A01 ...

Page 2: ...LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE REGARDING THE HIKVISION SOFTWARE HIKVISION DOES NOT WARRANT GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE HIKVISION SOFTWARE IN TERMS OF ITS CORRECTNESS ACCURACY RELIABILITY CURRENTNESS OR OTHERWISE THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE HIKVISION S...

Page 3: ...erence received including interference that may cause undesired operation EU Conformity Statement This product and if applicable the supplied accessories too are marked with CE and comply therefore with the applicable harmonized European standards listed under the Low Voltage Directive 2006 95 EC the EMC Directive 2004 108 EC the RoHS Directive 2011 65 EU 2012 19 EU WEEE directive Products marked ...

Page 4: ...is properly secured to a rack or shelf Major shocks or jolts to the unit as a result of dropping it may cause damage to the sensitive electronics within the unit Use the device in conjunction with an UPS if possible Power down the unit before connecting and disconnecting accessories and peripherals A factory recommended HDD should be used for this device Improper use or replacement of the battery ...

Page 5: ...finition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC The products contained in this manual are authorized by HDMI Licensing LLC with the use right of the HDMI technology VGA is the trademark of IBM UPnPTM is a certification mark of the UPnPTM Implementers Corporation Other names of companies and product contained in this manual may be trademarks or registered...

Page 6: ...estion or request please do not hesitate to contact dealer The figures in the manual are for reference only This manual is applicable to the models listed in the following table Series Model Type 96000NI E DS 96128NI E16 H DS 96128NI E24 H DS 96256NI E16 H DS 96256NI E24 H Network Video Recorder ...

Page 7: ...n be switched in group and manual switch and auto switch live view are also provided and the interval of automatic cycle can be adjusted Quick setting menu is provided for live view Motion detection video tampering video exception alert and video loss alert functions Privacy mask Multiple PTZ protocols supported PTZ preset patrol and pattern Zooming in by clicking the mouse and 3D positioning by d...

Page 8: ...onfigurable to constitute an N 1 hot spare system Alarm and Exception Configurable arming time of alarm input output Alarm for video loss motion detection video tampering abnormal signal video input output standard mismatch illegal login network disconnected IP confliction record exception HDD error and HDD full hot spare exception etc Alarm triggers full screen monitoring audio alarm notifying su...

Page 9: ...ogs and alarm status Remote keyboard operation Remote locking and unlocking of control panel and mouse Remote HDD formatting and program upgrading Remote system restart and shutdown RS 232 RS 485 transparent channel transmission Alarm and exception information can be sent to the remote host Remotely start stop recording Remotely start stop alarm output Remote PTZ control Remote JPEG capture Two wa...

Page 10: ...the Mouse in Live View 38 3 2 3 Using an Auxiliary Monitor 39 3 2 4 Quick Setting Toolbar in Live View Mode 40 3 3 Adjusting Live View Settings 42 3 4 Configuring Multi screen Display 44 Chapter 4 PTZ Controls 45 4 1 Configuring PTZ Settings 46 4 2 Setting PTZ Presets Patrols Patterns 47 4 2 1 Customizing Presets 47 4 2 2 Calling Presets 48 4 2 3 Customizing Patrols 48 4 2 4 Calling Patrols 50 4 2...

Page 11: ... Backing up Video Clips 105 7 2 Managing Backup Devices 108 7 3 Hot Spare Device Backup 112 7 3 1 Setting Hot Spare Device 112 7 3 2 Setting Working Device 113 7 3 3 Managing Hot Spare System 113 Chapter 8 Alarm Settings 116 8 1 Setting Motion Detection Alarm 117 8 2 Setting Sensor Alarms 119 8 3 Detecting Video Loss Alarm 122 8 4 Detecting Video Tampering Alarm 124 8 5 Detecting VCAAlarm 126 8 6 ...

Page 12: ...DDs 164 11 2 Managing Network HDD 166 11 3 Managing eSATA 168 11 4 Managing HDD Group 169 11 4 1 Setting HDD Groups 169 11 4 2 Setting HDD Property 170 11 5 Configuring Quota Mode 172 11 6 Checking HDD Status 174 11 7 HDD Detection 176 11 8 Configuring HDD Error Alarms 178 Chapter 12 Camera Settings 179 12 1 Configuring OSD Settings 180 12 2 Configuring Privacy Mask 181 12 3 Configuring Video Para...

Page 13: ... for Device Parameters 197 14 5 Managing User Accounts 198 14 5 1 Adding a User 198 14 5 2 Deleting a User 200 14 5 3 Editing a User 201 Appendix 203 Glossary 204 Troubleshooting 205 Summary of Changes 211 List of Compatible IP Cameras 212 List of Hikvision IP Cameras 212 List of Third party IP Cameras 215 ...

Page 14: ...User Manual of Network Video Recorder 13 Chapter 1 Introduction ...

Page 15: ...to navigate between different fields and items in menus In the Playback mode the Up and Down button is used to speed up and slow down recorded video The Left and Right button is used to reverse 30s and forward 30s the playback progress In Live View mode the Up button is to switch the live view mode between single and multi window divisions The Down button is used to enter the normal playback mode ...

Page 16: ...efault and is optional for other models It outputs the simultaneous image with the VGA HDMI1 and the local menu can be controlled by the touch operation Figure 1 2 DS 96128NI E24 and DS 96256NI E24 Figure 1 3 DS 96128NI E24 H and DS 96256NI E24 H Table 1 2 Description of Front Panel Buttons No Name Function Description 1 POWER ON OFF Power on off button 2 Tx Rx Status Indicator Flashes blue when n...

Page 17: ...and USB Hard Disk Drive HDD 6 Front Panel Lock You can lock or unlock the panel by the key 7 Touch LCD Screen The touch LCD is supported by H models by default and is optional for other models It outputs the simultaneous image with the VGA HDMI1 and the local menu can be controlled by the touch operation 8 HDD Slot Number Diagram Shows the diagram of HDD slot number in the chassis ...

Page 18: ...ovider The operation of the mouse Table 1 3 Description of the Mouse Control Name Action Description Left Click Single Click Live view Select channel and show the quick set menu Menu Select and enter Double Click Live view Switch between single screen and multi screen Click and Drag PTZ control pan tilt and zoom Video tampering privacy mask and motion detection Select target area Digital zoom in D...

Page 19: ...yboard 1 Figure 1 5 Soft Keyboard 2 Description of the buttons on the soft keyboard Table 1 4 Description of the Soft Keyboard Icons Icon Description Icon Description Number English letter Lowercase Uppercase Backspace Switch the keyboard Space Positioning the cursor Exit Symbols Reserved ...

Page 20: ...face 4 LAN network interfaces 5 VGA DB9 connector for VGA output Display local video output and menu 6 RS 232 Interface Connector for RS 232 devices 7 HDMITM HDMITM video output connectors 6 HDMITM interfaces for the H models and 2 HDMITM interfaces for other models 8 USB 3 0 Interfaces Universal Serial Bus USB ports for additional devices such as USB mouse and USB Hard Disk Drive HDD 9 miniSAS Op...

Page 21: ...f PTZ receiver respectively Controller Port D D pin connects to Ta Tb pin of controller For cascading devices the first NVR s D D pin should be connected with the D D pin of the next NVR 12 ALARM IN Connector for alarm input ALARM OUT Connector for alarm output 13 eSATA Connects external SATA HDD CD DVD RW 14 AC 100V 240V AC 100V 240V power supply ...

Page 22: ...User Manual of Network Video Recorder 21 Chapter 2 Getting Started ...

Page 23: ...to start up 2 After startup the Power indicator LED remains blue Shutting down the NVR There are two proper ways to shut down the NVR OPTION 1 Standard shutdown Steps 1 Enter the Shutdown menu Menu Shutdown Figure 2 1 Shutdown Menu 2 Click the Shutdown button 3 Click the Yes button OPTION 2 By operating the front panel Steps 1 Press and hold the POWER button on the front panel for 3 seconds 2 Ente...

Page 24: ...ode and if you want to do some operation you need to enter user name and password tog in again Steps 1 Enter the Shutdown menu Menu Shutdown Figure 2 2 Logout 2 Click Logout After you have logged out the system menu operation on the screen is invalid It is required to input a user name and password to unlock the system ...

Page 25: ... moment click the Cancel button You can also choose to use the Setup Wizard next time by leaving the Start wizard when the device starts checkbox checked 2 Click Next button on the Wizard window to enter the Login window as shown in Figure 2 4 Figure 2 4 Login Window 3 Enter the admin password By default the password is 12345 4 To change the admin password check the New Admin Password checkbox Ent...

Page 26: ...ngs 6 After the time settings click Next button which takes you back to the Network Setup Wizard window as shown in Figure 2 6 Figure 2 6 Network Configuration 7 Click Next button after you configured the network parameters which takes you to the RAID configuration window ...

Page 27: ...tton to enter the Array Management window Supported if you check the checkbox to enable the RAID function in the previous window Figure 2 8 Array Management 9 Click Next button after you configured the network parameters which takes you to the HDD Management window shown in Figure 2 9 ...

Page 28: ...itialization removes all the data saved in the HDD 11 Click Next button You enter the Adding IP Camera interface 12 Click Search to find online IP Camera Select the IP camera to be added and click the Add button Figure 2 10 Search for IP Cameras 13 Click Next button Configure the recording for the searched IP Cameras ...

Page 29: ... Video Recorder 28 Figure 2 11 Record Settings 14 Optional Click Copy to copy the recording settings to other channels as shown in Figure 2 12 Figure 2 12 Copy Record Settings 15 Click OK to complete the startup Setup Wizard ...

Page 30: ...ase see Chapter Checking Network Traffic and Chapter Configuring Network Detection OPTION 1 Steps 1 Click to select a free window in the live view mode 2 Click the icon in the center of the windw to pop up the adding IP camera interface Figure 2 13 Quick Adding IP Camera Interface 3 Select the detected IP camera and click the Add button to add it directly and you can click the Search button to ref...

Page 31: ... cameras with same network segment will be displayed in the camera list Click the button to add the camera Table 2 1 Explanation of the icons Icon Explanation Icon Explanation Edit basic parameters of the camera Add the detected IP camera The camera is connected The camera is disconnected you can click the icon to get the exception information of camera Delete the IP camera Advanced settings of th...

Page 32: ...nels Figure 2 16 Selecting Multiple Channels 5 To custom add other IP cameras 1 Click the Custom Adding button to pop up the Add IP Camera Custom interface Figure 2 17 Custom Adding IP Camera Interface 2 You can edit the IP address protocol management port and other information of the IP camera to be added 3 Click Add to add the camera OPTION 3 Steps 1 Enter the Camera Management interface Menu Ca...

Page 33: ...e Table 2 2 Explanation of the icons Icon Explanation Icon Explanation Edit basic parameters of the camera Add the detected IP camera The camera is connected you can click the icon to get the live view of the camera The camera is disconnected you can click the icon to get the exception information of camera Delete the IP camera Advanced settings of the camera ...

Page 34: ...IP address protocol and other parameters Figure 2 20 Edit the Parameters Channel Port If the connected device is an encoding device with multiple channels you can choose the channel to connect by selecting the channel port No in the dropdown list 2 Click OK to save the settings and exit the editing interface To edit advanced parameters 1 Drag the horizontal scroll bar to the right side and click t...

Page 35: ...ure the customized protocols for them Steps 1 Click the Protocol button in the custom adding IP camera interface to enter the protocol management interface Figure 2 23 Protocol Management Interface There are 16 customized protocols provided in the system you can edit the protocol name and choose whether to enable the sub stream 2 Choose the protocol type of transmission and choose the transfer pro...

Page 36: ...empty Type The network camera adopting custom protocol must support getting stream through standard RTSP Transfer Protocol Select the transfer protocol for the custom protocol Port Set the port No for the custom protocol Path Set the resource path for the custom protocol E g ch1 main av_stream The protocol type and the transfer protocols must be supported by the connected network camera After addi...

Page 37: ...User Manual of Network Video Recorder 36 Chapter 3 Live View ...

Page 38: ...ght of the screen for each channel showing the status of the record and alarm in the channel so that you can know whether the channel is recorded or whether there are alarms occur as soon as possible Table 3 1 Description of Live View Icons Icons Description Alarm video loss video tampering motion detection sensor alarm or VCA alarm Record manual record schedule record motion detection alarm or VC...

Page 39: ...MI1 VGA LCD is the main output and the HDMI2 is the auxiliary one You can click the Aux Monitor button in the right click menu to switch the video output to the auxiliary one and when the aux output is enabled the main output cannot do any operation and you can do some basic operation on the live view mode for the Aux output 3 2 1 Front Panel Operation on Live View The function is supported by DS ...

Page 40: ...ation for the main output is disabled The dwell time of the live view configuration must be set before using Start Auto switch If the corresponding camera supports intelligent function the Reboot Intelligence option is included when right clicking mouse on this camera Figure 3 1 Right click Menu 3 2 3 Using an Auxiliary Monitor Certain features of the Live View are also available while in an Aux m...

Page 41: ...use in the corresponding screen Figure 3 2 Quick Setting Toolbar Table 3 4 Description of Quick Setting Toolbar Icons Icon Description Icon Description Icon Description Enable Disable Manual Record Instant Playback Mute Audio on PTZ Control Digital Zoom Image Settings Live View Strategy Close Instant Playback only shows the record in last five minutes If no record is found it means there is no rec...

Page 42: ...con can be selected to enter the Image Settings menu You can set the image parameters like brightness contrast saturation and hue Figure 3 4 Image Settings Customize Live View Strategy can be selected to set strategy including Real time Balanced Fluency Figure 3 5 Live View Strategy ...

Page 43: ...include Video Output Interface Designates the output to configure the settings Outputs include VGA HDMI1 LCD and HDMI2 6 The HDMI output 3 6 is provided by the models with H suffix Live View Mode Designates the display mode to be used for Live View Dwell Time The time in seconds to dwell between switching of channels when enabling auto switch in Live View Enable Audio Output Enables disables audio...

Page 44: ...on display mode and other HDMI output supports up to 16 division display mode 2 Select the small window and double click on the channel number to display the channel on the window You can click button to start live view for all the channels and click to stop all the live view 3 Click the Apply button to save the setting ...

Page 45: ...splay 2 Select the IP camera from the drop down list to configure the multi screen display on video wall You can input the number from the pop up input panel to quickly select the IP camera 3 Check the checkbox of Enable Multi screen Display After it is enabled the video outputted by HDMI 3 6 can be jointed on the video wall You can view the jointed image on the preview window 4 Check the checkbox...

Page 46: ...User Manual of Network Video Recorder 45 Chapter 4 PTZ Controls ...

Page 47: ...TZ camera Before you start Check that the PTZ and the NVR are connected properly through RS 485 interface Steps 1 Enter the PTZ Settings interface Menu Camera PTZ Figure 4 1 PTZ General 2 Choose the camera for PTZ setting in the Camera dropdown list 3 Enter the parameters of the PTZ camera All the parameters should be exactly the same as the PTZ camera parameters 4 Click Apply button to save the s...

Page 48: ...mera to point to when an event takes place Steps 1 Enter the PTZ Control interface Menu Camera PTZ More Settings Figure 4 2 PTZ More Settings 2 Use the directional button to wheel the camera to the location where you want to set preset 3 Click the round icon before Save Preset 4 Click the preset number to save the preset Repeat the steps2 4 to save more presets If the number of the presets you wan...

Page 49: ...of Call Preset Figure 4 4 PTZ Call Preset 3 Choose the preset number Call preset in live view mode Steps 1 Press the PTZ button on the front panel or click the PTZ Control icon in the quick setting bar to enter the PTZ setting menu in live view mode Figure 4 5 PTZ Panel 2 Choose Camera in the list on the menu 3 Double click the preset in the Preset list to call it 4 2 3 Customizing Patrols Purpose...

Page 50: ...the key point No duration of staying for one key point and speed of patrol The key point is corresponding to the preset The Key Point No determines the order at which the PTZ will follow while cycling through the patrol The Duration refers to the time span to stay at the corresponding key point The Speed defines the speed at which the PTZ will move from one key point to the next Figure 4 7 Key poi...

Page 51: ...ol makes the PTZ to move according the predefined patrol path Calling patrol in the PTZ setting interface Steps 1 In the PTZ setting interface Menu Camera PTZ More Settings 2 Select the patrol number and then click to call the patrol 3 Click to stop it Figure 4 9 Calling Patrol Calling patrol in live view mode Steps ...

Page 52: ... the control bar 3 Double click the patrol or select the patrol and click to call it Figure 4 10 PTZ Panel Patrol 4 2 5 Customizing Patterns Purpose Patterns can be set by recording the movement of the PTZ You can call the pattern to make the PTZ movement according to the predefined path Steps 1 Enter the PTZ Control interface Menu Camera PTZ More Settings 2 Choose pattern number in the option box...

Page 53: ... PTZ camera according to the predefined patterns Calling pattern in the PTZ setting interface Steps 1 Enter the PTZ Control interface Menu Camera PTZ More Settings 2 Select the pattern number 3 Click then the PTZ moves according to the pattern Click to stop it Call pattern in live view mode Steps 1 In the live view mode press PTZ control on the front panel or on the remote control or click PTZ Con...

Page 54: ...User Manual of Network Video Recorder 53 Figure 4 12 PTZ Panel Pattern ...

Page 55: ...Control button on the front panel or on the remote control or choose the PTZ Control icon Figure 4 13 PTZ Panel Table 4 1 Description of the PTZ panel icons Icon Description Icon Description Icon Description Direction button and the auto cycle button Zoom Focus Iris Zoom Focus Iris The speed of the PTZ movement Light on off Wiper on off 3D Zoom Image Centralization Preset Patrol Pattern Menu Previ...

Page 56: ...User Manual of Network Video Recorder 55 Chapter 5 Recording Settings ...

Page 57: ...t Menu HDD General Figure 5 1 HDD General 2 Check the storage mode of the HDD 1 Click Advanced to check the storage mode of the HDD 2 If the HDD mode is Quota please set the maximum record capacity and maximum picture capacity For detailed information see Chapter Configuring Quota Mode 3 If the HDD mode is Group you should set the HDD group For detailed information see Chapter Configuring HDD Grou...

Page 58: ...10 00 if you set the pre record time as 5 seconds the camera records it at 9 59 55 Post record The time you set to record after the event or the scheduled time For example when an alarm triggered the recording ends at 11 00 if you set the post record time as 5 seconds it records till 11 00 05 Expired Time The expired time is the longest time for a record file to be kept in the HDD if the deadline ...

Page 59: ... 3 Click Apply to save the settings The redundant record is to decide whether you want the camera to save the record files in the redundant HDD You must configure the redundant HDD in HDD settings For detailed information see Chapter 11 4 2 The parameters of Main Stream Event are read only 3 Parameters Settings for Sub stream 1 Enter the Sub stream tab page Figure 5 5 Sub stream Parameters 2 Confi...

Page 60: ...5 6 Record Schedule 1 Choose the camera you want to configure 2 Select the check box after the Enable Schedule item 3 Click Edit button or click on the color icon under the edit button and draw the schedule line on the panel Edit the schedule I In the message box you can choose the day to which you want to set schedule Figure 5 7 Recording Schedule Interface You can click the button to set the acc...

Page 61: ...chedule steps to schedule recording for other days in the week If the schedule can also be applied to other days click Copy Figure 5 9 Copy Schedule to Other Days IV Click OK to save setting and back to upper level menu V Click Apply in the Record Schedule interface to save the settings Draw the schedule I Click on the color icons you can choose the schedule type as continuous or event Figure 5 10...

Page 62: ...he color icons II Click the Apply button to validate the settings 3 Optional If the settings can also be used to other channels click Copy and then choose the channel to which you want to copy 4 Click Apply to save the settings Figure 5 12 Copy Schedule to Other Channels ...

Page 63: ...enter and so on In this chapter you can follow the steps to schedule a record which triggered by the detected motion Steps 1 Enter the Motion Detection interface Menu Camera Motion Figure 5 13 Motion Detection 2 Configure Motion Detection 1 Choose camera you want to configure 2 Check the checkbox after Enable Motion Detection 3 Drag and draw the area for motion detection by mouse If you want to se...

Page 64: ...you want the motion detection event to trigger recording 6 Click Apply to save the settings 7 Click OK to back to the upper level menu 8 Exit the Motion Detection menu 3 Edit the Motion Detection Record Schedule For the detailed information of schedule configuration see Chapter Configuring Recording Schedule ...

Page 65: ...red recording Steps 1 Enter the Alarm setting interface Menu Configuration Alarm Figure 5 16 Alarm Settings 2 Click Alarm Input Figure 5 17 Alarm Settings Alarm Input 1 Select Alarm Input number and configure alarm parameters 2 Choose N O normally open or N C normally closed for alarm type 3 Check the checkbox for Enable 4 Click Settings ...

Page 66: ... back to the upper level menu Repeat the above steps to configure other alarm input parameters If the settings can also be applied to other alarm inputs click Copy and choose the alarm input number Figure 5 19 Copy Alarm Input 3 Edit the Alarm triggered record in the Record Schedule setting interface For the detailed information of schedule configuration see Chapter Configuring Recording Schedule ...

Page 67: ...on Figure 5 20 VCA Alarm Setting Interface 2 Check the Enable VCA Alarm checkbox to enable it 3 Click Settings and the message box for channel information pop up 4 Select Trigger Channel tab and select one or more channels which will start recording and click OK to save the settings Figure 5 21 Set Trigger Channel 5 Edit the VCAAlarm Record Schedule For the detailed information of schedule configu...

Page 68: ...g Steps 1 Enter the Manual settings interface Menu Manual Or press the REC SHOT button on the front panel Figure 5 22 Manual Record 2 Enable the Manual Record 1 Select Record on the left bar 2 Click the status button before camera number to change to 3 Disable manual record Click the status button to change to Green icon means that the channel is configured the record schedule After rebooting all ...

Page 69: ...he Record setting interface Menu Record Holiday Figure 5 23 Holiday Settings 2 Enable Edit Holiday schedule 1 Click to enter the Edit interface Figure 5 24 Edit Holiday Settings 2 Check the checkbox after Enable Holiday 3 Select Mode from the dropdown list There are three different modes for the date format to configure holiday schedule 4 Set the start and end date 5 Click Apply to save settings 6...

Page 70: ...User Manual of Network Video Recorder 69 3 Enter Record Schedule settings interface to edit the holiday recording schedule See Chapter 6 2 Configuring Recording Schedule ...

Page 71: ...y to Redundancy Figure 5 26 HDD General Editing 2 Click Apply to save the settings 3 Click OK to back to the upper level menu You must set the Storage mode in the HDD advanced settings to Group before you set the HDD property to Redundant For detailed information please refer to Chapter 11 4 1 Setting HDD Property There should be at least another HDD which is in Read Write status 3 Enter the More ...

Page 72: ...User Manual of Network Video Recorder 71 Figure 5 27 Record Parameters 4 Click OK to save settings and back to the upper level menu Repeat the above steps for configuring other channels ...

Page 73: ...Chapter 11 4 Managing HDD Group 3 Select General in the left side menu 4 Click to enter editing interface 5 Configuring HDD group 1 Choose a group number for the HDD group 2 Click Apply and then in the pop up message box click Yes to save your settings 3 Click OK to back to the upper level menu Repeat the above steps to configure more HDD groups 6 Choose the Channels which you want to save the rec...

Page 74: ...User Manual of Network Video Recorder 73 After having configured the HDD groups you can configure the recording settings following the procedure provided in Chapter 5 2 5 7 ...

Page 75: ...ord files Steps 1 Enter Export setting interface Menu Export Figure 5 30 Export 2 Select the channels you want to investigate by checking the checkbox to 3 Configure the record type file type start end time 4 Click Search to show the results Figure 5 31 Export Search Result 5 Protect the record files 1 Find the record files you want to protect and then click the icon which will turn to indicating ...

Page 76: ...perty to Read only Steps 1 Enter HDD setting interface Menu HDD Figure 5 33 HDD General 2 Click to edit the HDD you want to protect Figure 5 34 HDD General Editing To edit HDD property you need to set the storage mode of the HDD to Group See Chapter Managing HDD Group 3 Set the HDD property to Read only 4 Click OK to save settings and back to the upper level menu You cannot save any files in a Rea...

Page 77: ...s only one HDD and is set to Read only the NVR can t record any files Only live view mode is available If you set the HDD to Read only when the NVR is saving files in it then the file will be saved in next R W HDD If there is only one HDD the recording will be stopped ...

Page 78: ...User Manual of Network Video Recorder 77 Chapter 6 Playback ...

Page 79: ...k by channel Steps Choose a channel in live view mode using the mouse and click the button in the quick setting toolbar In the instant playback mode only record files recorded during the last five minutes on this channel will be played back Figure 6 1 Instant Playback Interface Playback by channel 1 Enter the Playback interface Mouse right click a channel in live view mode and select Playback from...

Page 80: ...ack to the corresponding channels during playback process 2 Playback management The toolbar in the bottom part of Playback interface can be used to control playing progress as shown in Figure 6 3 Figure 6 3 Playback Interface Click the channel s to execute simultaneous playback of multiple channels Figure 6 4 Toolbar of Playback ...

Page 81: ...play Reverse play Single frame reverse play Pause play Play Single frame play Scaling up down the time line Fast forward Previous day Next day Full Screen Exit Stop Digital Zoom Save the clips Process bar Video type 6 1 2 Playing Back by Time Purpose Play back video files recorded in specified time duration Multi channel simultaneous playback and channel switch are supported Steps 1 Enter playback...

Page 82: ...he mouse to click any point of the progress bar or drag the progress bar to locate specific frames Table 6 2 Detailed Explanation of Playback by time Interface Button Operation Button Operation Button Operation Button Operation Audio on Mute Start Stop clipping 30s forward 30s reverse Add default tag Add customized tag Tag management Slow forward Pause reverse play Reverse play Single frame revers...

Page 83: ...g event type e g alarm input and motion detection Steps 1 Enter the Playback interface Menu Playback 2 Select the Event in the drop down list on the top left side 3 Select Alarm Input Motion or VCA as the event type edit the Start time and End time Here we take playback by motion as the example Figure 6 8 Motion Search Interface 4 Click Search button to get the search result information You may re...

Page 84: ...button to play back the file You can click the Back button to back to the search interface Pre play and post play can be configured 6 Playback interface The toolbar in the bottom part of Playback interface can be used to control playing process Figure 6 10 Interface of Playback by Event ...

Page 85: ...evious day Next day Full Screen Exit Stop Digital Zoom Save the clips Process bar Video type Playback progress bar use the mouse to click any point of the progress bar or drag the progress bar to locate specific frames 6 1 4 Playing Back by Tag Purpose Video tag allows you to record related information like people and location of a certain time point during playback You are also allowed to use vid...

Page 86: ...s can be added to a single video file 3 Tag management Click button to check edit and delete tag s Figure 6 13 Tag Management Interface Steps 1 Select the Tag from the drop down list in the Playback interface 2 Choose channels edit start time and end time and then click Search to enter Search Result interface You can enter keyword in the textbox to search the tag on your command ...

Page 87: ...re 6 14 Video Search by Tag 3 Click button to play back the file You can click the Back button to back to the search interface Pre play and post play can be configured Figure 6 15 Interface of Playback by Tag Figure 6 16 Toolbar of Playback by Tag ...

Page 88: ...you select the smart playback mode the system will analyze the video containing the motion or VCA information mark it with green color and play it in the normal speed while the video without motion will be played in the 16 time speed The smart playback rules and areas are configurable Before you start To get the smart search result the corresponding event type must be enabled and configured on the...

Page 89: ...peration Button Operation Button Operation Smart search Stop Pause play Play Process bar Scaling up down the time line Playback type 3 Select a camera in the camera list and select a date in the calendar 4 Edit the smart search areas and rules 1 Click the button to enter the search area editing interface the smart search area is set as full screen by default Figure 6 19 Draw Area of Smart Search ...

Page 90: ...rch and then the result will be displayed as in the progress bar of the Smart Playback interface Or you can click the button to clear all the set areas 5 Click the button to play Figure 6 20 Smart Search Result The indicates the start end time of the record Playback progress bar use the mouse to click any point of the progress bar to locate specific frames 6 1 6 Playing Back by System Logs Purpose...

Page 91: ... 3 Choose a log with record file and click button to enter Playback interface If there is no record file at the time point of the log the message box No result found will pop up Figure 6 22 Result of System Log Search 4 Playback interface The toolbar in the bottom part of Playback interface can be used to control playing process ...

Page 92: ...in the external devices Steps 1 Enter Tag Search interface Menu Playback 2 Select the External File in the drop down list on the top left side The files are listed in the right side list You can click the button to refresh the file list 3 Select and click the button to play back it And you can adjust the playback speed by clicking and Figure 6 24 Interface of External File Playback ...

Page 93: ... changes to Single frame and one click on the playback screen represents reverse playback of one frame It is also feasible to use button in toolbar 6 2 2 Digital Zoom Steps 1 Click the button on the playback control bar to enter Digital Zoom interface 2 Use the mouse to draw a red rectangle and the image within it will be enlarged up to 16 times Figure 6 25 Draw Area for Digital Zoom 3 Right click...

Page 94: ...solution reverse playback is supported Steps 1 Enter Playback interface Menu Playback 2 Check more than one checkboxes to select multiple channels and click to select a date on the calendar Figure 6 26 4 ch Synchronous Playback Interface 3 Click to play back the record files reversely ...

Page 95: ...User Manual of Network Video Recorder 94 Chapter 7 Backup ...

Page 96: ...l s you want to back up and click Quick Export button The time duration of record files on a specified channel cannot exceed one day Otherwise the message box Max 24 hours are allowed for quick export will pop up Figure 7 1 Quick Export Interface 2 Click on the Export button to start exporting Here we use USB Flash Drive and please refer to the next section Normal Backup for more backup devices su...

Page 97: ...ord files are exported Figure 7 3 Export Finished 3 Check backup result Choose the record file in Export interface and click button to check it The Player player exe will be exported automatically during record file export Figure 7 4 Checkup of Quick Export Result Using USB1 1 7 1 2 Backing up by Normal Video Search Purpose ...

Page 98: ...h result interface Figure 7 5 Normal Video Search for Backup 3 Select record files you want to back up Click to play the record file if you want to check it Check the checkbox before the record files you want to back up The size of the currently selected files is displayed in the lower left corner of the window Figure 7 6 Result of Normal Video Search for Backup 4 Export Click Export All button to...

Page 99: ...es or USB HDDs via the device Figure 7 7 Export by Normal Video Search using USB Flash Drive Stay in the Exporting interface until all record files are exported with pop up message box Export finished Figure 7 8 Export Finished 5 Check backup result Choose the record file in Export interface and click button to check it The Player player exe will be exported automatically during record file export...

Page 100: ...al 2 Set search condition and click Search button to enter the search result interface Figure 7 10 Normal Video Search for Backup 3 Select record files you want to back up Click button to play the record file if you want to check it Check the checkbox before the record files you want to back up The size of the currently selected files is displayed in the lower left corner of the window ...

Page 101: ... inserted USB writer or SATA writer is not recognized Click the Refresh button Reconnect device Check for compatibility from vendor Figure 7 12 Export by Normal Video Search using USB Writer Stay in the Exporting interface until all record files are exported with pop up message box Export finished Figure 7 13 Export Finished 5 Check backup result ...

Page 102: ...d and set the usage of eSATA HDD at Export Menu Record Advanced Choose eSATA and set its usage at Export Click Yes when pop up message box System will reboot automatically if the usage of eSATA is changed Continue The usages of eSATA HDD contain Record and Export And changes in usage will take effective after rebooting the device 2 Enter Export interface Menu Export Normal Set search condition and...

Page 103: ...Export All button to export all the recording files Or you can select recording files you want to back up and click Export button to enter Export interface Please format the eSATA first when using it for the first time If the inserted eSATA HDD is not recognized Click the Refresh button Reconnect device Check for compatibility from vendor You can also format SATA HDD via the device Figure 7 17 Exp...

Page 104: ... Result Using eSATA HDD 7 1 3 Backing up by Event Search Purpose Back up event related record files using USB devices USB flash drives USB HDDs USB writer SATA writer or eSATA HDD Quick Backup and Normal Backup are supported Steps 1 Enter Export interface Menu Export Event 1 Select Alarm Input from the dropdown list of Event Type 2 Select the alarm input No and time 3 Click Search button to enter ...

Page 105: ... to export 1 Clicking Quick Export button will export record files of all channels triggered by the selected alarm input Figure 7 21 Result of Event Search 2 Click Details button to view detailed information of the record file e g start time end time file size etc Figure 7 22 Event Details Interface ...

Page 106: ... You can also format USB flash drive or USB HDDs via the device Figure 7 23 Export by Event Using USB Flash Drive Stay in the Exporting interface until all record files are exported with pop up message Export finished Figure 7 24 Export Finished 4 Check backup result The Player player exe will be exported automatically during record file export 7 1 4 Backing up Video Clips Purpose You may also sel...

Page 107: ...ou quit the playback interface A maximum of 30 clips can be selected for each channel Figure 7 25 Clips Export Interface 4 Export Click Export button and start backup If the inserted USB device is not recognized Click the Refresh button Reconnect device Check for compatibility from vendor You can also format USB flash drive or USB HDDs via the device Figure 7 26 Export Video Clips Using USB Flash ...

Page 108: ...User Manual of Network Video Recorder 107 Figure 7 27 Export Finished 5 Check backup result The Player player exe will be exported automatically during record file export ...

Page 109: ... condition and click Search button to enter Search Result interface At least one channel shall be selected Figure 7 28 Normal Video Search for Backup 2 Click Export All button to export all the recording files Or you can select recording files you want to back up and click Export button to enter Export interface At least one record file shall be selected Figure 7 29 Result of Normal Video Search f...

Page 110: ...backup device and click button to play it Click Format button to format the backup device If the inserted USB device is not recognized Click the Refresh button Reconnect device Check for compatibility from vendor Figure 7 30 USB Flash Drive Management Management of USB writers and DVD R W 1 Enter Search Result interface of record files Menu Export Normal Set search condition and click Search butto...

Page 111: ...click Export button to enter Export interface At least one recording file shall be selected Figure 7 32 Result of Normal Video Search for Backup 3 Backup device management Click Erase button if you want to erase the files from a re writable CD DVD There must be a re writable CD DVD when you make this operation If the inserted USB writer or DVD R W is not recognized Click the Refresh button Reconne...

Page 112: ...User Manual of Network Video Recorder 111 Figure 7 33 USB Writer Management ...

Page 113: ...device and each working device Set a hot spare device Add a hot spare device on normal device Add the normal device on the hot spare device Start Finish Figure 7 1 Building Hot Spare System 7 3 1 Setting Hot Spare Device The camera connection will be disabled when the device works in the hot spare mode It s highly recommended to restore the defaults of the device after switching the working mode o...

Page 114: ...in password of hot spare device Figure 7 3 Setting Working Mode for Working device 5 Click the Apply button to save the settings 7 3 3 Managing Hot Spare System Steps 1 Enter the Hot Spare Settings interface of the hot spare device The connected working device is displayed on the device list Check the checkbox to select the working device from the list and click the Add button to link the working ...

Page 115: ...hot spare device will record the video of the IP Camera connected to the working device for backup and the working status of the hot spare device is displayed as Backing up The record backing up can be functioned for 1 working device at a time Figure 7 6 Backing up When the working device comes online the lost video files will be restored by the record synchronization function and the working stat...

Page 116: ...User Manual of Network Video Recorder 115 Figure 7 7 Synchronizing ...

Page 117: ...User Manual of Network Video Recorder 116 Chapter 8 Alarm Settings ...

Page 118: ... sensitivity Click button and set alarm response actions 3 Click Trigger Channel tab and select one or more channels which will start to record or become full screen monitoring when motion alarm is triggered and click Apply to save the settings Figure 8 2 Set Trigger Camera of Motion Detection 4 Set up arming schedule of the channel 1 Select Arming Schedule tab to set the arming schedule of handli...

Page 119: ...n 5 Click Handling tab to set up alarm response actions of motion alarm please refer to Chapter Setting Alarm Response Actions 6 If you want to set motion detection for another channel repeat the above steps or just click Copy in the Motion Detection interface to copy the above settings to it ...

Page 120: ... 8 4 Alarm Status Interface of System Configuration 2 Set up the handling action of the selected alarm input Check the Enable checkbox and click Settings button to set up its alarm response actions Figure 8 5 Alarm Input Setup Interface 3 Select Trigger Channel tab and select one or more channels which will start to record or become full screen monitoring when an external alarm is input and click ...

Page 121: ... of the alarm input please refer to Chapter Setting Alarm Response Actions 6 If necessary select PTZ Linking tab and set PTZ linkage of the alarm input Set PTZ linking parameters and click OK to complete the settings of the alarm input Please check whether the PTZ or speed dome supports PTZ linkage One alarm input can trigger presets patrol or pattern of more than one channel But presets patrols a...

Page 122: ...User Manual of Network Video Recorder 121 to copy the settings to them Figure 8 8 Copy Settings of Alarm Input ...

Page 123: ...eckbox of Enable Video Loss Alarm and click button to set up handling action of video loss 3 Set up arming schedule of the handling actions 1 Select Arming Schedule tab to set the channel s arming schedule 2 Choose one day of a week and up to eight time periods can be set within each day 3 Click Apply button to save the settings Time periods shall not be repeated or overlapped Figure 8 10 Set Armi...

Page 124: ...User Manual of Network Video Recorder 123 5 Click the OK button to complete the video loss settings of the channel ...

Page 125: ...dling action of the channel Check the checkbox of Enable Video Tampering Detection Drag the sensitivity bar to set a proper sensitivity level Use the mouse to draw an area you want to detect video tampering Click button to set up handling action of video tampering 3 Set arming schedule and alarm response actions of the channel 1 Click Arming Schedule tab to set the arming schedule of handling acti...

Page 126: ...et Arming Schedule of Video Tampering 4 Select Linkage Action tab to set up alarm response actions of video tampering alarm please refer to Chapter Setting Alarm Response Actions 5 Click the OK button to complete the video tampering settings of the channel ...

Page 127: ...a VCA The selected camera must support the VCA function Figure 8 13 VCA Alarm Setting Interface 2 Check the Enable VCA Alarm checkbox and click Settings button to set up its alarm response actions 3 Select Trigger Channel tab and select one or more channels which will start to record or become full screen monitoring when a VCA alarm is triggered and click Apply to save the settings 4 Select Arming...

Page 128: ... button to copy an arming schedule to other days 5 Select Linkage Action tab to set up alarm response actions of the alarm input please refer to Chapter 8 7 Setting Alarm Response Actions 6 If necessary select PTZ Linking tab and set PTZ linkage of the VCA alarm refer to step 6 of Chapter 8 2 Setting Sensor Alarms 7 Click the OK button to complete the VCA alarm settings of the channel ...

Page 129: ...ect user ID or password Record Exception No space for saving recorded files Hot Spare Exception Disconnected with the working device Array Exception Abnormal virtual disks exist under array Array Exception is only supported after the RAID is enabled refer to chapter 10 1 1 for details Steps Enter Exception interface of System Configuration and handle various exceptions Menu Configuration Exception...

Page 130: ...nfigurable Steps 1 Enter the Exception settings interface Menu Configuration Exceptions 2 Check the checkbox of Enable Event Hint Figure 8 16 Event Hint Settings Interface 3 Click the to set the type of event to be displayed on the image Figure 8 17 Event Hint Settings Interface 4 Click the OK button to finish settings Full Screen Monitoring When an alarm is triggered the local monitor VGA HDMITM ...

Page 131: ...ease refer to Chapter Configuring for details of alarm host configuration Email Linkage Send an email with alarm information to a user or users when an alarm is detected Please refer to Chapter 9 2 7 for details of Email configuration Trigger Alarm Output Trigger an alarm output when an alarm is triggered 1 Enter Alarm Output interface Menu Configuration Alarm Alarm Output Select an alarm output a...

Page 132: ... steps to set up arming schedule of other days of a week You can also use Copy button to copy an arming schedule to other days Click the OK button to complete the video tampering settings of the alarm output No 4 You can also copy the above settings to another channel Figure 8 20 Copy Settings of Alarm Output ...

Page 133: ...e alarm can be cleared only by clicking Clear button in the following interface Steps Select the alarm output you want to trigger or clear and make related operations Menu Manual Alarm Click Trigger Clear button if you want to trigger or clear an alarm output Click Trigger All button if you want to trigger all alarm outputs Click Clear All button if you want to clear all alarm output Figure 8 21 C...

Page 134: ...User Manual of Network Video Recorder 133 Chapter 9 Network Settings ...

Page 135: ...ving configured the general settings click Apply button to save the settings Working Mode There are two 10M 100M 1000M NIC cards provided by the 9600NI E series device and it allows the device to work in the Multi address Load Balance and Net fault Tolerance modes Multi address Mode The parameters of the two NIC cards can be configured independently You can select LAN1 LAN4 in the NIC type field f...

Page 136: ...button to save and exit the interface 6 After successful settings the system asks you to reboot the device to enable the new settings and the PPPoE dial up is automatically connected after reboot You can go to Menu Maintenance System Info Network interface to view the status of PPPoE connection Please refer to Chapter Viewing System Information for PPPoE status 9 2 2 Configuring DDNS Purpose If yo...

Page 137: ...HiDDNS IPServer Enter Server Address for IPServer Figure 9 4 IPServer Settings Interface DynDNS 1 Enter Server Address for DynDNS i e members dyndns org 2 In the NVR Domain Name text field enter the domain obtained from the DynDNS website 3 Enter the User Name and Password registered in the DynDNS website Figure 9 5 DynDNS Settings Interface PeanutHull Enter the User Name and Password obtained fro...

Page 138: ...NS 1 The Server Address of the HiDDNS server appears by default www hik online com 2 Enter the Device Domain Name You can use the alias you registered in the HiDDNS server or define a new device domain name If a new alias of the device domain name is defined in the NVR it will replace the old one registered on the server You can register the alias of the device domain name in the HiDDNS server fir...

Page 139: ...evice Domain Name Device Name OPTION 1 Access the Device via Web Browser Open a web browser and enter http www hik online com alias in the address bar Alias refers to the Device Domain Name on the device or the Device Name on the HiDDNS server Example http www hik online com nvr If you mapped the HTTP port on your router and changed it to port No except 80 you have to enter http www hik online com...

Page 140: ...e NTP Settings interface as shown in Figure 9 12 Figure 9 12 NTP Settings Interface 3 Check the Enable NTP checkbox to enable this feature 4 Configure the following NTP settings Interval Time interval between the two synchronizing actions with NTP server The unit is minute NTP Server IP address of NTP server NTP Port Port of NTP server 5 Click the Apply button to save and exit the interface The ti...

Page 141: ...NMP host Trap Port Port of SNMP host 5 Click the Apply button to save and exit the interface Before setting the SNMP please download the SNMP software and manage to receive the device information via SNMP port By setting the Trap Address the NVR is allowed to send the alarm event and exception message to the surveillance center 9 2 5 Configuring More Settings Purpose With a remote alarm host confi...

Page 142: ...oftware the multicast address must be the same as the device s multicast IP RTSP Port The RTSP Real Time Streaming Protocol is a network control protocol designed for use in entertainment and communications systems to control streaming media servers Enter the RTSP port in the text field of RTSP Port The default RTSP port is 554 and you can change it according to different requirements Server Port ...

Page 143: ...ificate or authorized certificate Figure 9 15 HTTPS Settings OPTION 1 Create the self signed certificate 1 Click the Create button to create the following dialog box Figure 9 16 Create Self signed Certificate 2 Enter the country host name IP validity and other information 3 Click OK to save the settings OPTION 2 Create the authorized certificate 1 Click the Create button to create the certificate ...

Page 144: ...figuring the Email settings the NVR must be connected to a local area network LAN that maintains an SMTP mail server The network must also be connected to either an intranet or the Internet depending on the location of the e mail accounts to which you want to send notification Steps 1 Enter the Network Settings interface Menu Configuration Network 2 Set the IPv4 Address IPv4 Subnet Mask IPv4 Gatew...

Page 145: ...ceiver Up to 3 receivers can be configured Receiver The name of user to be notified Receiver s Address The Email address of user to be notified Enable Attached Pictures Check the checkbox of Enable Attached Picture if you want to send email with attached alarm images The interval is the time of two adjacent alarm images You can also set SMTP port and enable SSL here Interval The interval refers to...

Page 146: ...the network working mode of the device is set as multi address the Default Route of the device should be in the same network segment as that of the LAN IP address of the router Steps 1 Enter the Network Settings interface Menu Configuration Network 2 Select the NAT tab to enter the port mapping interface Figure 9 21 UPnP Settings Interface 3 Check checkbox to enable UPnP 4 Select the Mapping Type ...

Page 147: ...ort respectively You can use the default port No or change it according to actual requirements External Port indicates the port No for port mapping in the router The value of the RTSP port No should be 554 or between 1024 and 65535 while the value of the other ports should be between 1 and 65535 and the value must be different from each other If multiple devices are configured for the UPnP setting...

Page 148: ...the external port No for server port http port RTSP port and https port respectively The value of the RTSP port No should be 554 or between 1024 and 65535 while the value of the other ports should be between 1 and 65535 and the value must be different from each other If multiple devices are configured for the UPnP settings under the same router the value of the port No for each device should be un...

Page 149: ...manufactures Please contact the manufacture of router if you have any problems with setting virtual server 9 3 Checking Network Traffic Purpose You can check the network traffic to obtain real time information of NVR such as linking status MTU sending receiving rate etc Steps 1 Enter the Network Traffic interface Menu Maintenance Net Detect Figure 9 27 Network Traffic Interface 2 You can view the ...

Page 150: ...ield of Destination Address 4 Click Test button to start testing network delay and packet loss The testing result pops up on the window If the testing is failed the error message box will pop up as well Refer to Figure 9 29 Figure 9 29 Testing Result of Network Delay and Packet Loss 9 4 2 Exporting Network Packet Purpose By connecting the NVR to network the captured network data packet can be expo...

Page 151: ...o finish the packet export as shown in Figure 9 31 Figure 9 31 Packet Export Attention Up to 1M data can be exported each time 9 4 3 Checking the Network Status Purpose You can also check the network status and quick set the network parameters in this interface Steps Click the Status button on the lower right corner of the page If the network is normal the following message box pops out Figure 9 3...

Page 152: ...on of NVR Steps 1 Enter the Network Detection interface Menu Maintenance Net Detect 2 Choose the Network Stat tab Figure 9 33 Network Stat Interface 3 Check the bandwidth of IP Camera bandwidth of Remote Live View bandwidth of Remote Playback bandwidth of Net Receive Idle and bandwidth of Net Send Idle 4 You can click Refresh to get the newest status ...

Page 153: ...User Manual of Network Video Recorder 152 Chapter 10 RAID ...

Page 154: ...ction on your demand Before you start Please install the HDD s properly and it is recommended to use the same enterprise level HDDs including model and capacity for array creation and configuration so as to maintain reliable and stable running of the disks Introduction If the RAID is enabled the NVR can store the data such as record picture log information in the HDD only after you have created th...

Page 155: ... settings 10 1 2One touch Configuration Purpose Through one touch configuration you can quickly create the disk array By default the array type to be created is RAID 5 Before you start 1 The RAID function should be enabled please refer to the Chapter 10 1 1 for details 2 As the default array type is RAID 5 please install at least 3 HDDs in you device Steps 1 Enter the RAID configuration interface ...

Page 156: ...onfiguration is completed click OK button in the pop up message box to finish the settings 6 You can click Array tab to view the information of the successfully created array By default one touch configuration creates an array and a virtual disk Figure 10 5 Array Settings Interface 7 A created array displays as an HDD in the HDD information interface Figure 10 6 HDD Information Interface 10 1 3Man...

Page 157: ...l to RAID 0 RAID 1 RAID 5 or RAID 10 select the Physical Disk that you want to configure array If you choose RAID 0 at least 2 HDDs must be installed If you choose RAID 1 2 HDDs need to be configured for RAID 1 If you choose RAID 5 at least 3 HDDs must be installed If you choose RAID 10 the number of HDDs installed should be even in the range of 4 16 4 Click OK button to create array If the number...

Page 158: ...User Manual of Network Video Recorder 157 will pop up Figure 10 9 Error Message Box 5 You can click Array tab to view the successfully created array Figure 10 10 Array Settings Interface ...

Page 159: ...disk is in Degraded status you can restore it to Functional by array rebuilding Before you start Please make sure the hot spare disk is configured 1 Enter the Physical Disk Settings interface to configure the hot spare disk Figure 10 11 Physical Disk Settings Interface 2 Select a disk and click to set it as the hot spare disk Only global hot spare mode is supported 10 2 1Automatically Rebuilding A...

Page 160: ...figured then you can rebuild the array manually to restore the array when the virtual disk is in Degraded status Steps 1 Enter the Array Settings interface The disk 3 is lost Menu HDD RAID Array Figure 10 13 Array Settings Interface 2 Click Array tab to back to the Array Settings interface and click to configure the array rebuild At least one available physical disk should exist for rebuilding the...

Page 161: ...al of Network Video Recorder 160 start rebuilding 5 You can enter the Array Settings interface to view the rebuilding status 6 After rebuilding successfully the array and virtual disk will restore to Functional ...

Page 162: ...disk Steps 1 Enter the Array Settings interface Menu HDD RAID Array Figure 10 15 Array Settings Interface 2 Select an array and click to delete the array Figure 10 16 Confirm Array Deletion 3 In the pop up message box click Yes button to confirm the array deletion Deleting array will cause to delete all the data in the array ...

Page 163: ...upgrade the firmware by local backup device or remote FTP server Steps 1 Enter the Firmware interface to check the information of the firmware including the version maximum physical disk quantity maximum array quantity auto rebuild status etc Figure 10 17 Firmware Interface 2 You can set the Background Task Speed in the drop down list ...

Page 164: ...User Manual of Network Video Recorder 163 Chapter 11 HDD Management ...

Page 165: ...lized HDD Figure 11 1 Message Box of Uninitialized HDD Click Yes button to initialize it immediately or you can perform the following steps to initialize the HDD Steps 1 Enter the HDD Information interface Menu HDD General Figure 11 2 HDD Information Interface 2 Select HDD to be initialized 3 Click the Init button Figure 11 3 Confirm Initialization 4 Select the OK button to start initialization Fi...

Page 166: ... Network Video Recorder 165 5 After the HDD has been initialized the status of the HDD will change from Uninitialized to Normal Figure 11 5 HDD Status Changes to Normal Initializing the HDD will erase all data on it ...

Page 167: ...terface as shown in Figure 11 7 Figure 11 7 HDD Information Interface 3 Add the allocated NetHDD 4 Select the type to NAS or IP SAN 5 Configure the NAS or IP SAN settings Add NAS disk 1 Enter the NetHDD IP address in the text field 2 Click the Search button to search the available NAS disks 3 Select the NAS disk from the list shown below Or you can just manually enter the directory in the text fie...

Page 168: ...from the list shown below 4 Click the OK button to add the selected IP SAN disk Up to 1 IP SAN disk can be added Figure 11 9 Add IP SAN Disk 6 After having successfully added the NAS or IP SAN disk return to the HDD Information menu The added NetHDD will be displayed in the list If the added NetHDD is uninitialized please select it and click the Init button for initialization Figure 11 10 Initiali...

Page 169: ...backup Refer to Backup using eSATA HDDs in Chapter Backing up by Normal Video Search for operating instructions Record use the eSATA for record Refer to the following steps for operating instructions Figure 11 11 Set eSATA Mode 3 When the eSATA type is selected to Record enter the HDD Information interface Menu HDD General 4 Edit the property of the selected eSATA or initialize it is required Two ...

Page 170: ...terface Menu HDD Advanced 2 Set the Mode to Group as shown in Figure 11 13 Figure 11 13 Storage Mode Interface 3 Click the Apply button and the following Attention box will pop up Figure 11 14 Attention for Reboot 4 Click the Yes button to reboot the device to activate the changes 5 After reboot of device enter the HDD Information interface Menu HDD General 6 Select HDD from the list and click ico...

Page 171: ...te R W Before setting the HDD property please set the storage mode to Group refer to step1 4 of Chapter Setting HDD Groups A HDD can be set to read only to prevent important recorded files from being overwritten when the HDD becomes full in overwrite recording mode When the HDD property is set to redundancy the video can be recorded both onto the redundancy HDD and the R W HDD simultaneously so as...

Page 172: ... W Read only or Redundancy 4 Click the OK button to save the settings and exit the interface 5 In the HDD Information menu the HDD property will be displayed in the list At least 2 hard disks must be installed on your NVR when you want to set a HDD to Redundancy and there is one HDD with R W property ...

Page 173: ...18 The NVR must be rebooted to enable the changes to take effect Figure 11 18 Storage Mode Settings Interface 3 Select a camera for which you want to configure quota 4 Enter the storage capacity in the text field of Max Record Capacity GB as shown in Figure 11 19 Figure 11 19 Configure Record Picture Quota 5 You can copy the quota settings of the current camera to other cameras if required Click t...

Page 174: ...with the same quota settings You can also click the checkbox of IP Camera to select all cameras 7 Click the OK button to finish the Copy settings and back to the Storage Mode interface 8 Click the Apply button to apply the settings If the quota capacity is set to 0 then all cameras will use the total capacity of HDD for record ...

Page 175: ...each HDD which is displayed on the list as shown in Figure 11 21 Figure 11 21 View HDD Status 1 If the status of HDD is Normal or Sleeping it works normally If the status is Uninitialized or Abnormal please initialize the HDD before use And if the HDD initialization is failed please replace it with a new one Checking HDD Status in HDD Information Interface Steps 1 Enter the System Information inte...

Page 176: ...User Manual of Network Video Recorder 175 Figure 11 22 View HDD Status 2 ...

Page 177: ...ntenance HDD Detect 2 Select the HDD to view its S M A R T information list as shown in Figure 11 23 Figure 11 23 S M A R T Settings Interface The related information of the S M A R T is shown on the interface You can choose the self test types as Short Test Expanded Test or the Conveyance Test Click the start button to start the S M A R T HDD self evaluation If you want to use the HDD even when t...

Page 178: ...eo Recorder 177 3 Click the Detect button to start the detection Figure 11 24 Bad Sector Detection And you can click Error info button to see the detailed damage information And you can also pause resume or cancel the detection ...

Page 179: ...from the dropdown list 3 Click the checkbox s below to select the HDD error alarm type s as shown in Figure 11 25 The alarm type can be selected to Audible Warning Notify Surveillance Center Send Email and Trigger Alarm Output Please refer to Chapter Setting Alarm Response Actions Figure 11 25 Configure HDD Error Alarm 4 When the Trigger Alarm Output is selected you can also select the alarm outpu...

Page 180: ...User Manual of Network Video Recorder 179 Chapter 12 Camera Settings ...

Page 181: ...enu Camera OSD 2 Select the camera to configure OSD settings 3 Edit the Camera Name in the text field 4 Configure the Display Name Display Date and Display Week by clicking the checkbox 5 Select the Date Format Time Format and Display Mode Figure 12 1 OSD Configuration Interface 6 You can use the mouse to click and drag the text frame on the preview window to adjust the OSD position 7 Click the Ap...

Page 182: ...acy mask 3 Click the checkbox of Enable Privacy Mask to enable this feature Figure 12 2 Privacy Mask Settings Interface 4 Use the mouse to draw a zone on the window The zones will be marked with different frame colors Up to 4 privacy masks zones can be configured and the size of each area can be adjusted 5 The configured privacy mask zones on the window can be cleared by clicking the corresponding...

Page 183: ... Parameters Steps 1 Enter the Image Settings interface Menu Camera Image Figure 12 4 Image Settings Interface 2 Select the camera to set image parameters 3 You can click on the arrow to change the value of each parameter 4 Click the Apply button to save the settings ...

Page 184: ...User Manual of Network Video Recorder 183 Chapter 13 NVR Management and Maintenance ...

Page 185: ...g System Information Steps 1 Enter the System Information interface Menu Maintenance System Info 2 You can click the Device Info Camera Record Alarm Network and HDD tabs to view the system information of the device Figure 13 1 Device Information Interface ...

Page 186: ...d exported at any time Steps 1 Enter the Log Search interface Menu Maintenance Log Information Figure 13 2 Log Search Interface 2 Set the log search conditions to refine your search including the Start Time End Time Major Type and Minor Type 3 Click the Search button to start search log files 4 The matched log files will be displayed on the list shown below Figure 13 3 Log Search Results ...

Page 187: ... to enter the Export menu as shown in Figure 13 5 Figure 13 5 Export Log Files 7 Select the backup device from the dropdown list of Device Name 8 Click the Export to export the log files to the selected backup device You can click the New Folder button to create new folder in the backup device or click the Format button to format the backup device before log export Please connect the backup device...

Page 188: ...er the Log Information interface Menu Maintenance Log Information Log Export 2 Click the Log Export tab Figure 13 6 Log Export Interface 3 You can check the checkbox of the HDD 4 Click the Export button to export all the log files stored in the HDD ...

Page 189: ...ting the content and copy the setting to other devices by importing the excel file to it Steps 1 Enter the camera management interface Menu Camera IP Camera Import Export 2 Click the IP Camera Import Export tab the content of detected plugged external device appears 3 Click the Export button to export configuration files to the selected local backup device 4 To import a configuration file select t...

Page 190: ...parameters Steps 1 Enter the Import Export Configuration File interface Menu Maintenance Import Export Figure 13 7 Import Export Config File 2 Click the Export button to export configuration files to the selected local backup device 3 To import a configuration file select the file from the selected backup device and click the Import button After the import process is completed you must reboot the ...

Page 191: ...tenance Upgrade 3 Click the Local Upgrade tab to enter the local upgrade menu as shown in Figure 13 8 Figure 13 8 Local Upgrade Interface 4 Select the update file from the backup device 5 Click the Upgrade button to start upgrading 6 After the upgrading is complete reboot the NVR to activate the new firmware 13 5 2Upgrading by FTP Purpose Ensure the network connection of the PC running FTP server ...

Page 192: ...y as required Steps 1 Enter the Upgrade interface Menu Maintenance Upgrade 2 Click the FTP tab to enter the local upgrade interface as shown in Figure 13 9 Figure 13 9 FTP Upgrade Interface 3 Enter the FTP Server Address in the text field 4 Click the Upgrade button to start upgrading 5 After the upgrading is complete reboot the NVR to activate the new firmware ...

Page 193: ...u Maintenance Default Figure 13 10 Restore Factory Default 2 Click the OK button to restore the default settings Except the network parameters including IP address subnet mask gateway MTU NIC working mode default route and server port all other parameters of the device will be restored to factory default settings ...

Page 194: ...User Manual of Network Video Recorder 193 Chapter 14 Others ...

Page 195: ...ers must be the same as the NVR s when connecting with the PC serial port Transparent Channel Connect a serial device directly to the NVR The serial device will be controlled remotely by the PC through the network and the protocol of the serial device Steps 1 Enter the RS 232 Settings interface Menu Configuration RS 232 Figure 14 1 RS 232 Settings Interface 2 Configure RS 232 parameters including ...

Page 196: ...used is English Resolution Select the output resolution for the main output HDMI1 VGA LCD which must be the same with the resolution of the monitor screen HDMI2 Resolution Select the HDMI2 resolution which must be the same with the resolution of the monitor screen Time Zone Select the time zone Date Format Select the date format System Date Select the system date System Time Select the system time...

Page 197: ...nter the General Settings interface Menu Configuration General 2 Choose DST Settings tab Figure 14 3 DST Settings Interface You can check the checkbox before the Auto DST Adjustment item Or you can manually check the Enable DST checkbox and then you choose the date of the DST period ...

Page 198: ...ce 3 Configure the following settings Device Name Edit the name of NVR Device No Edit the serial number of NVR The Device No can be set in the range of 1 255 and the default No is 255 The number is used for the remote and keyboard control Auto Logout Set timeout time for menu inactivity E g when the timeout time is set to 5 Minutes then the system will exit from the current operation menu to live ...

Page 199: ...er Figure 14 5 User Management Interface 2 Click the Add button to enter the Add User interface Figure 14 6 Add User Menu 3 Enter the information for new user including User Name Password Level and User s MAC Address Level Set the user level to Operator or Guest Different user levels have different operating permission Operator The Operator user level has permission of Two way Audio in Remote Conf...

Page 200: ...re 14 8 User Permission Settings Interface 6 Set the operating permission of Local Configuration Remote Configuration and Camera Configuration for the user Local Configuration Local Log Search Searching and viewing logs and system information of NVR Local Parameters Settings Configuring parameters restoring factory default parameters and importing exporting configuration files Local Camera Managem...

Page 201: ...elected camera s Local Manual Operation Locally starting stopping manual recording and alarm output of the selected camera s Remote Manual Operation Remotely starting stopping manual recording and alarm output of the selected camera s Local Playback Locally playing back recorded files of the selected camera s Remote Playback Remotely playing back recorded files of the selected camera s Local PTZ C...

Page 202: ...t Admin Figure 14 10 Edit User Interface 4 Edit the corresponding parameters Operator and Guest You can edit the user information including user name password permission level and MAC address Check the checkbox of Change Password if you want to change the password and input the new one in the text field of Password and Confirm Admin You are only allowed to edit password and MAC address Check the c...

Page 203: ...User Manual of Network Video Recorder 202 field of Password and Confirm 5 Click the OK button to save the settings and exit the menu ...

Page 204: ...User Manual of Network Video Recorder 203 Appendix ...

Page 205: ...NS is a method protocol or network service that provides the capability for a networked device such as a router or computer system using the Internet Protocol Suite to notify a domain name server to change in real time ad hoc the active DNS configuration of its configured hostnames addresses or other information stored in DNS Hybrid DVR A hybrid DVR is a combination of a DVR and NVR NTP Acronym fo...

Page 206: ...he further process There is an audible warning sound Di Di Di DiDi after a new bought NVR starts up Possible Reasons a No HDD is installed in the device b The installed HDD has not been initialized c The installed HDD is not compatible with the NVR or is broken down Steps 1 Verify at least one HDD is installed in the NVR 1 If not please install the compatible HDD Please refer to the Quick Operatio...

Page 207: ...3 If it is solved finish the process If not please contact the engineer from Hikvision to do the further process The IP camera frequently goes online and offline and the status of it displays as Disconnected Possible Reasons a The IP camera and the NVR versions are not compatible b Unstable power supply of IP camera c Unstable network between IP camera and NVR d Limited flow by the switch connecte...

Page 208: ...iew The view settings can only be configured by the local operation of NVR Different camera orders and window division modes can be set for different output interfaces separately and digits like D1 and D2 stands for the channel number and X means the selected window has no image output 3 Check if the fault is solved by the above steps If it is solved finish the process If not please contact the en...

Page 209: ...g command 2 Verify the network between NVR and PC is connected 1 Open the cmd window in the Start menu or you can press windows R shortcut key to open it 2 Use the ping command to send large packet to the NVR execute the command of ping 192 168 0 0 l 1472 f the IP address may change according to the real condition and check if there exists packet loss Simultaneously press Ctrl and C to exit the pi...

Page 210: ...ulti channel Possible Reasons a Poor network between NVR and IP camera and there exists packet loss during the transmission b The frame rate is not the real time frame rate c The NVR supports up to 16 channel synchronize playback at the resolution of 4CIF if you want a 16 channel synchronize playback at the resolution of 720p the frame extracting may occur which leads to a slight stuck Steps 1 Ver...

Page 211: ... General and verify the Device Time is correct 2 Verify the search condition is correct Select Playback and verify the channel and time are correct 3 Verify the HDD status is normal Select Menu HDD General to view the HDD status and verify the HDD is detected and can be read and written normally 4 Check if the fault is solved by the above steps If it is solved finish the process If not please cont...

Page 212: ...Deleted 1 Delete the setting item of Output Standard under Menu Configuration General Chapter 14 2 Version 3 0 1 Added 1 Connectable to smart IP cameras and VCA alarm detection and recording are supported Chapter 5 2 Chapter 5 5 and Chapter 8 5 2 Support video searching playing back and backing up by VCA events Chapter 6 1 3 and Chapter 7 1 3 3 Support smart playback by VCA rules Chapter 6 1 5 Del...

Page 213: ...1600 1200 DS 2CD853F E V5 0 0 build 130412 1600 1200 DS 2CD8253F E V5 0 0 build 130412 1600 1200 DS 2CD7153 E V5 0 0 build 130412 1600 1200 DS 2CD876BF E V4 0 3 build 120913 1600 1200 DS 2CD876MF E V4 0 3 build 120913 1600 1200 DS 2CD877BF V4 0 3 build 120913 1920 1080 DS 2CD855F E V5 0 0 build 130412 1920 1080 DS 2CD752MF E DS 2CD852MF E DS 2CD852F E V2 0 build 110614 1600 1200 V2 0 build 110426 ...

Page 214: ...3 build 130425 2048 1536 DS 2CD6233F V4 2 2 build 130407 2048 1536 SD Network Camera DS 2CD7133F E V5 0 0 build 130412 640 480 DS 2CD733F E I V5 0 0 build 130412 640 480 DS 2CD8433F EI V5 0 0 build 130412 640 480 DS 2CD802NF DS 2CD812PF DS 2CD832F DS 2CD892PF NF V2 0 build 090522 704 576 V2 0 build 090715 V2 0 build 110301 DS 2CD893PF WD E V5 0 0 build 130412 704 576 DS 2CD793PF WD E I V5 0 0 buil...

Page 215: ...986C B V2 3 6 build 120401 2560 1920 Network Speed Dome DS 2DF1 572 V4 1 6 build 130422 1280 720 DS 2DF1 57A V4 1 6 build 130422 1280 720 DS 2DM1 772 V4 1 6 build 130422 1280 720 DS 2DF7284 A D AF V5 0 0 build 130518 1280 960 DS 2DF1 402 V3 1 4 build 130204 704 576 DS 2DF1 718 V2 0 1 build 110520 704 576 DS 2DF1 518 V3 1 2 build 121124 704 576 SD Encoder DS 6501HCI SATA DS 6502HCI SATA DS 6504HCI ...

Page 216: ...13 16 AC 1280 1024 ARECONT AV8185DN 65172 1600 1200 AV1305M 65175 1280 1024 AV2155 65143 1600 1200 AV2815 65220 1920 1080 AV3105M 65175 1920 1080 AV5105 65175 1920 1080 AXIS M1114 5 09 1 1024 640 M3011 ONVIF compatibility 5 21 704 576 Only AXIS is supported M3014 ONVIF compatibility 5 21 1 1280 800 P3301 ONVIF compatibility 5 11 2 768 576 Only AXIS is supported P3304 ONVIF compatibility 5 20 1440 ...

Page 217: ...lication 1 66 Image data 1 03 640 360 WV SP102 ONVIF compatibility Application 1 66 Image data 1 03 640 480 WV SP509 ONVIF compatibility Application 1 30 Image data 2 21 1280 960 WV SW559 ONVIF compatibility Application 1 30 Image data 2 21 1920 1080 WV SW558 ONVIF compatibility Application 1 30 Image data 2 21 1920 1080 WV SW355 ONVIF compatibility Application 1 66 Image data 1 04 1280 960 WV SW3...

Page 218: ...2 03 02 110315 00 1920 1080 SONY SNC CH220 1 50 00 1920 1080 SNC RH124 ONVIF compatibility 1 73 00 1280 720 SNC EP580 ONVIF compatibility 1 53 00 1920 1080 SNC DH220T Only ONVIF is supported 1 50 00 2048 1536 Vivotek IP7133 0203a 640 480 FD8134 ONVIF compatibility 0107a 1280 800 IP8161 ONVIF compatibility 0104a 1600 1200 IP8331 ONVIF compatibility 0102a 640 480 IP8332 ONVIF compatibility 0105b 128...

Page 219: ...User Manual of Network Video Recorder 218 ...

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