Network Video Recorder User Manual
228
When using the NVR to get the live view audio, there is no sound or there is too much noise, or the
volume is too low.
Possible Reasons:
a)
Cable between the pickup and IP camera is not connected well; impedance mismatches or incompatible.
b)
The stream type is not set as “Video & Audio”.
c)
The encoding standard is not supported with NVR.
Steps:
1.
Verify the cable between the pickup and IP camera is connected well; impedance matches and
compatible.
Log in the IP camera directly, and turn the audio on, check if the sound is normal. If not, please contact
the manufacturer of the IP camera.
2.
Verify the setting parameters are correct.
Select “Menu > Record > Parameters > Record”, and set the Stream Type as “Audio & Video”.
3.
Verify the audio encoding standard of the IP camera is supported by the NVR.
NVR supports G722.1 and G711 standards, and if the encoding parameter of the input audio is not one of
the previous two standards, you can log in the IP camera to configure it to the supported standard.
4.
Check if the fault is solved by the above steps.
If it is solved, finish the process.
If not, please contact the engineer from Hikvision to do the further process.
The image gets stuck when NVR is playing back by single or multi-channel.
Possible Reasons:
a)
Poor network between NVR and IP camera, and there exists packet loss during the transmission.
b)
The frame rate is not the real-time frame rate.
c)
The NVR supports up to 16-channel synchronize playback at the resolution of 4CIF, if you want a
16-channel synchronize playback at the resolution of 720p, the frame extracting may occur, which leads to
a slight stuck.
Steps:
1.
Verify the network between NVR and IP camera is connected.
1)
When image is stuck, connect the RS-232 ports on PC and the rear panel of NVR with the RS-232
cable.
2)
Open the Super Terminal, and execute the command of “
ping
192.168.0.0
–l 1472 –f
”
(the IP address
may change according to the real condition), and check if there exists packet loss.
Simultaneously press the
Ctrl
and
C
to exit the ping command.
2.
Verify the frame rate is real-time frame rate.
Select “Menu > Record > Parameters > Record”, and set the Frame Rate to “Full Frame”.
3.
Verify the hardware can afford the playback.
Reduce the channel number of playback.
Select “Menu > Record > Encoding > Record”, and set the resolution and bitrate to a lower level.
4.
Reduce the number of local playback channel.
Select “Menu > Playback”, and uncheck the checkbox of unnecessary channels.
5.
Check if the fault is solved by the above steps.
If it is solved, finish the process.
If not, please contact the engineer from Hikvision to do the further process.
No record file found in the NVR local HDD, and prompt “No record file found”.
Summary of Contents for DS-96000NI-I24
Page 1: ...Network Video Recorder User Manual UD02027B ...
Page 15: ...Network Video Recorder User Manual 14 Chapter 1 Introduction ...
Page 21: ...Network Video Recorder User Manual 20 Chapter 2 Getting Started ...
Page 42: ...Network Video Recorder User Manual 41 Chapter 3 Live View ...
Page 52: ...Network Video Recorder User Manual 51 Chapter 4 PTZ Controls ...
Page 63: ...Network Video Recorder User Manual 62 Chapter 5 Recording Settings ...
Page 70: ...Network Video Recorder User Manual 69 Figure 5 11 Copy Schedule to Other Channels ...
Page 84: ...Network Video Recorder User Manual 83 Chapter 6 Playback ...
Page 90: ...Network Video Recorder User Manual 89 Figure 6 8 Set Result Filter ...
Page 102: ...Network Video Recorder User Manual 101 Chapter 7 Backup ...
Page 113: ...Network Video Recorder User Manual 112 Figure 7 18 Synchronizing ...
Page 114: ...Network Video Recorder User Manual 113 Chapter 8 Alarm Settings ...
Page 128: ...Network Video Recorder User Manual 127 Chapter 9 VCA Alarm ...
Page 140: ...Network Video Recorder User Manual 139 Chapter 10 VCA Search ...
Page 148: ...Network Video Recorder User Manual 147 Chapter 11 Network Settings ...
Page 168: ...Network Video Recorder User Manual 167 Chapter 12 RAID ...
Page 179: ...Network Video Recorder User Manual 178 Chapter 13 HDD Management ...
Page 193: ...Network Video Recorder User Manual 192 Figure 13 23 View HDD Status 2 ...
Page 197: ...Network Video Recorder User Manual 196 Chapter 14 Camera Settings ...
Page 201: ...Network Video Recorder User Manual 200 Chapter 15 NVR Management and Maintenance ...
Page 209: ...Network Video Recorder User Manual 208 Chapter 16 Others ...
Page 219: ...Network Video Recorder User Manual 218 Chapter 17 Appendix ...
Page 221: ...Network Video Recorder User Manual 220 ...