User Manual of Network Video Recorder
196
Possible Reasons
a)
Network failure, and the NVR and IP camera lost connections.
b)
The configured parameters are incorrect when adding the IP camera.
c)
Insufficient bandwidth.
Steps
1.
Verify the network is connected.
1)
Connect the NVR and PC with the RS-232 cable.
2)
Open the Super Terminal software, and execute the ping command. Input “ping IP” (e.g. ping
172.6.22.131).
Simultaneously press
Ctrl
and
C
to exit the ping command.
If there exists return information and the time value is little, the network is normal.
2.
Verify the configuration parameters are correct.
1)
Select “Menu>Camera>Camera>IP Camera”.
2)
Verify the following parameters are the same with those of the connected IP devices, including IP
address, protocol, management port, user name and password.
3.
Verify the whether the bandwidth is enough.
1)
Select “Menu >Maintenance > Net Detect > Network Stat.”.
2)
Check the usage of the access bandwidth, and see if the total bandwidth has reached its limit.
4.
Check if the fault is solved by the step 1 to step 3.
If it is solved, finish the process.
If not, please contact the engineer from our company to do the further process.
The IP camera frequently goes online and offline and the status of it displays as “Disconnected”.
Possible Reasons
a)
The IP camera and the NVR versions are not compatible.
b)
Unstable power supply of IP camera.
c)
Unstable network between IP camera and NVR.
d)
Limited flow by the switch connected with IP camera and NVR.
Steps
1.
Verify the IP camera and the NVR versions are compatible.
1)
Enter the IP camera Management interface “Menu > Camera > Camera>IP Camera”, and view the
firmware version of connected IP camera.
2)
Enter the System Info interface “Menu>Maintenance>System Info>Device Info”, and view the
firmware version of NVR.
2.
Verify power supply of IP camera is stable.
1)
Verify the power indicator is normal.
2)
When the IP camera is offline, please try the ping command on PC to check if the PC connects with
the IP camera.
3.
Verify the network between IP camera and NVR is stable.
1)
When the IP camera is offline, connect PC and NVR with the RS-232 cable.
2)
Open the Super Terminal, use the ping command and keep sending large data packages to the
connected IP camera, and check if there exists packet loss.
Simultaneously press
Ctrl
and
C
to exit the ping command.
Example:
Input
ping 172.6.22.131 –l 1472 –f.
4.
Verify the switch is not flow control.
Summary of Contents for DS-7100NI-SL series
Page 1: ...Network Video Recorder User Manual UD 6L0202D1593A01 ...
Page 14: ...User Manual of Network Video Recorder 13 Chapter 1 Introduction ...
Page 33: ...User Manual of Network Video Recorder 32 Chapter 2 Getting Started ...
Page 49: ...User Manual of Network Video Recorder 48 Chapter 3 Live View ...
Page 58: ...User Manual of Network Video Recorder 57 Chapter 4 PTZ Controls ...
Page 69: ...User Manual of Network Video Recorder 68 Chapter 5 Recording Settings ...
Page 88: ...User Manual of Network Video Recorder 87 Chapter 6 Playback ...
Page 105: ...User Manual of Network Video Recorder 104 Chapter 7 Backup ...
Page 118: ...User Manual of Network Video Recorder 117 Chapter 8 Alarm Settings ...
Page 134: ...User Manual of Network Video Recorder 133 Chapter 9 Network Settings ...
Page 155: ...User Manual of Network Video Recorder 154 Chapter 10 HDD Management ...
Page 160: ...User Manual of Network Video Recorder 159 Figure 10 10 Initialize Added NetHDD ...
Page 170: ...User Manual of Network Video Recorder 169 Chapter 11 Camera Settings ...
Page 174: ...User Manual of Network Video Recorder 173 Chapter 12 NVR Management and Maintenance ...
Page 185: ...User Manual of Network Video Recorder 184 Chapter 13 Others ...
Page 194: ...User Manual of Network Video Recorder 193 Appendix ...