HighPoint RocketStor RS6124V User Manual Download Page 3

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Table of Contents

Product Overview ................................................................................................................. 5

Kit Contents............................................................................................................................ 5

Section 1: Hardware Installation ........................................................................................ 7

Hardware Overview .................................................................................................................7

System Requirements .............................................................................................................8

Enclosure Setup ........................................................................................................................8

LCD Screen ............................................................................................................................. 10

Section 2: Setting up the software for Mac Platforms ................................................. 11

Driver Installation ................................................................................................................. 19

Installing the HighPoint RocketStor Manager(HRM) ..................................................... 20

Using a new RAID Volume .................................................................................................. 21

Section 3: The HighPoint RocketStor Manager (HRM)................................................. 22

How to Login: ......................................................................................................................... 22

Remote Login ......................................................................................................................... 22

Navigating the HRM .............................................................................................................. 24

Overview Tab ......................................................................................................................... 25

Enclosure Properties

........................................................................................................... 25

Viewing Storage Properties ................................................................................................. 26

Advanced Config.

................................................................................................................ 27

Creating Array ....................................................................................................................... 28

Adding Spare Disks .............................................................................................................. 31

Obtaining Logical Device Information .............................................................................. 32

Array Information &Maintenance Options: Normal Status ......................................... 33

Array Information & Maintenance Options: Critical Status ........................................ 34

Array Information & Maintenance Options: Disabled Status ...................................... 35

Expanding an Existing Array .............................................................................................. 36

Physical Device Information ............................................................................................... 37

Settings Tab ............................................................................................................................ 39

Password Settings

................................................................................................................ 42

Changing your HRM password........................................................................................... 42

Recovering your HRM password ........................................................................................ 42

Event Tab ................................................................................................................................ 44

SHI (Storage Health Inspector) ........................................................................................... 44

How to Enable SMART Monitoring .................................................................................... 45

Summary of Contents for RocketStor RS6124V

Page 1: ...1 RocketStor 6124V User Manual Sept 04 2018 Revision 1 03 HighPoint Technologies Inc ...

Page 2: ...CC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular inst...

Page 3: ... Navigating the HRM 24 Overview Tab 25 Enclosure Properties 25 Viewing Storage Properties 26 Advanced Config 27 Creating Array 28 Adding Spare Disks 31 Obtaining Logical Device Information 32 Array Information Maintenance Options Normal Status 33 Array Information Maintenance Options Critical Status 34 Array Information Maintenance Options Disabled Status 35 Expanding an Existing Array 36 Physical...

Page 4: ... 47 Handling Critical Arrays 47 Rebuilding Stops Due to Bad Sectors 48 Critical array becomes disabled when you removed faulty disk 48 Help 49 Table 1 HRM Icon Guide 49 Table 2 RAID Level Reference Guide 52 HighPoint Recommended List of Hard Drives or SSDs 53 Contacting Technical Support 53 ...

Page 5: ... compatible with USB Type A Ports LCD screen that displays Temperature Reading and Fan Speed Adjustable Fan Control Kit Contents 1x 4 Bay Tower Enclosure 4x Drive Trays 1x 10Gb USB Type C to Type C Cable 1 meter 1x UL Power Cord 16x 3 5 HDD mounting screws 16x 2 5 SSD mounting screws 1x Quick Installation Guide Before getting started check to see if any items are missing damaged or incorrect If yo...

Page 6: ...tic and configurable RAID Rebuilding Priority Disk Format compatible 512 512e 4Kn Larger than 2 TB Drive and RAID Array support Spin down Massive Arrays of Idle Disks support Native Command Queuing Write Back and Write Through Storage Monitoring and Management Suite RAID Management Suites Browser Based management tool Password Secured RAID management Suites Yes LED Indicator and button HDD Power P...

Page 7: ...ew Disk Present LED Solid Blue Disk Active LED Flash Blue Disk Fail LED Solid Red Disk Rebuilding LED Flash Red Disk Identify LED Flash Blue and Red Enclosure Power LED Solid Blue Temperature Warning LED Solid Yellow Fan Temperature Fail LED Solid Red Panel Layout Rear View ...

Page 8: ...he RocketStor 6124V on a level surface and remove each disk tray 2 Carefully insert the 3 5 or 2 5 disk into each disk tray and secure them with the provided mounting screws For 3 5 disks use 3 5 screws black color to mount the disk to each side of the disk tray For 2 5 disks use the 2 5 Screws silver color to mount the disk to the bottom of the disk tray ...

Page 9: ... power source 4 With the power cord connected to the power source turn on the RocketStor 6124V using the power switch on the rear panel click the button to power on the RocketStor 6124V 5 Connect the RocketStor 6124V to the host system with the USB Type C to Type C cable ...

Page 10: ... sign down by pressing the down arrow button 4 Once in a menu to change the option move the to the option you would like and press the back button 1st button on the right Temperature You may choose to display Celsius or Fahrenheit Fan Speed There are total 6 options to choose from SmartFan Allow the computer to decided what speed the fan should run according the temperature Manual mode allows the ...

Page 11: ...tech com 1 Boot up the Windows operating system 2 Download the Windows driver package from the HighPoint website http highpoint tech com USA_new series rs6124v download htm 3 Extract the package and click the setup exe program to install the driver The installation program will install the RocketStor 6124V driver automatically 4 If prompted by Windows reboot the system after the driver is installe...

Page 12: ...ing to the Control Panel Hardware and Sound Devices and Printers Device Manager 3 Click the Storage controllers tab If the driver is installed it will show as HighPoint USB RAID Controller Click Properties then click the Driver Tab to check the version Figure 1 Driver version 1 1 18 0 for a RocketStor 6124V Driver Updating the Drivers If the driver was installed previously the setup will uninstall...

Page 13: ...13 Uninstalling the Drivers Please start the Windows Control Panel Programs Programs and Features select and uninstall the HighPoint USB Driver ...

Page 14: ...dded to the interface update to the latest version at http highpoint tech com USA_new series rs6124v download htm 1 Locate the HRM Setup on our website and download the HRM package Extract the contents and double click on HighPoint RocketStor Manager exe Follow the on screen steps to install the HRM software 2 Log into the HRM by double clicking the desktop icon or by typing http localhost 7404 in...

Page 15: ...ction and search for Disk Management Search results may show Create and format hard disk partitions 2 Alternatively Go to Control Panel 3 Under Administrative Tools click Create and format hard disk partitions If you just created the array a prompt will appear after clicking disk management asking you to initialize the disk MBR partition table is mainly for bootable drives and has a 2 TB limit If ...

Page 16: ...16 4 Once initialized right click the unallocated disk space for your disk 5 click New Simple Volume ...

Page 17: ...17 6 Follow the instructions on screen to receive a drive letter 7 Once finished the drive will appear in your OS with the letter you assigned Figure 2 Disk formatted as NTFS and assigned drive letter D ...

Page 18: ...ear offline to the operating system and you may have to bring it online 1 In Disk Management right click the disk you wish to bring online 2 The disk status will change to Not Initialized right click the disk again to initialize it ...

Page 19: ...allation 1 Once downloaded locate the folder you downloaded the driver to and double click on the file named RS61xxV_Mac_xxx dmg 2 The file will be mounted onto the operating system click on RS61xxV pkg located on the mounted drive 3 Follow the on screen instructions ...

Page 20: ...ighPoint RocketStor Manager HRM The HighPoint HRM is the primary link between you and your RAID array Using the management utilities and menus offered by the HRM you will be able to access create and maintain your RAID arrays New features are continually added to the interface update to the latest version at http highpoint tech com USA_new series rs6124v download htm ...

Page 21: ...isplay a pop up window Click the Initialize button to start the disk utility Select the RAID volume that has been built and select Erase on top name the RAID volume in the center part and then select Erase on bottom right of the pane to format the RAID volume After formatting the RAID volume is ready for use ...

Page 22: ... Manager icon created on your desktop Opening your preferred web browser and typing http localhost 7404 in the address bar Remote Login A user connected to a local network can remotely access the HRM using the IP address of the host device HRM has to be install on the host device to be able to use this feature To obtain your IP address 1 Open a command prompt window on the host computer 2 Type ipc...

Page 23: ...d is 192 168 1 143 Note Make sure Restrict to localhost access is disabled in HRM Setting Refer to The HRM Setting tab You can then remotely access the HRM using any other computer that is in your local network by opening any web browser and typing http IP address of host computer 7404 default port ...

Page 24: ...ew general system overview Tab Name Function Overview View Enclosure and Storage Properties Quick Config A quick configuration wizard to create a new RAID array Advanced Config Manage and create RAID arrays Settings Adjust HRM controls settings Event Show HRM Event Log SHI Storage Health Inspector View and schedule S M A R T monitoring Help Online help Register Product Configuration Record ...

Page 25: ...sure Properties Storage Properties On the top left of the page is a drop down menu that allows you to select which controller you want to manage if you have multiple HighPoint controllers connected Enclosure Properties 1 Log into the HRM 2 Select the proper controller from drop down menu on the top left 3 Click Overview Enclosure Properties Model the model name of the controller ...

Page 26: ...pacity of each physical disk connected to the controller Configured the amount of space used for creating arrays Free total amount of unused space RAID Array total amount of the configured RAID array Logical Device total amount of logical device Background Task current running task Quick Config Quick Config is the easiest and quickest way to configure RAID arrays Follow the on screen instructions ...

Page 27: ...anced Config The Advanced Config tab is where you can edit delete and maintain your RAID configurations as well as review the Physical Device information The Advanced Config tab has the following functions Create Array Spare Pool Logical Device Rescan ...

Page 28: ...perating System OS Array Type JBOD Just a Bunch of Disks RAID 0 Striping RAID 1 Mirroring RAID 5 Rotating Parity bit RAID 10 Striping Mirrored array Each RAID level has its pros and cons based on the application you use it for Note Refer to RAID level Quick Reference Array Name the name that will be displayed in Logical Device Information Default RAID_ level _ array number ...

Page 29: ...tialization means the array will still be created and you can still write new data onto the array But when your array requires rebuilding residual data left behind may interfere with the process Cache Policy Default Write Back Write Back Any data written to the array will be stored as cache resulting in better I O performance at the risk of data failures due to power outages Data will be stored as...

Page 30: ...lest disk You have 3 drives connected to the enclosure The first drive is 6 TB the second is 4 TB and the third drive is 2 TB After creating a RAID level 5 using all three drives and maximum capacity the first drive will have 4 TB the second 2 TB and the third drive 0 TB of free capacity The free capacity on the first and second drive can be used to create a separate array You may also choose how ...

Page 31: ...at will immediately replace critical disks in an array To add spare disks 1 Click Advanced Config 2 Click Spare Pool 3 Check the box for the disk you want as a spare under Available Disks 4 Click Add Spare and confirm by selecting OK from the pop up window ...

Page 32: ...tical status Obtaining Logical Device Information The Logical device including your RAID arrays and the individual disks your system detects Logical Device Information Arrays you create and the properties associated with them will appear here Maintenance Once an array has been created the Maintenance menu provides options to maintain or edit it To access the Maintenance menu click the Maintenance ...

Page 33: ...lected RAID array Unplug powers off the selected RAID array once powered off the physical disks can be safely removed from the RAID controller Verify verifies the integrity of the RAID array Change Cache Policy Toggles between Write through and Write back cache Rename renames the RAID array ORLM Online Capacity Expansion Online RAID Level Migration options See Expanding a RAID array for more infor...

Page 34: ...enamed Add Disk replaces the Verify Disk option Once the array status changes to critical the faulty disk will be taken offline and you can either Reinsert the same disk Insert new disk Reinserting the same disk should trigger the rebuilding status since data on the disk would be recognized If you insert a new disk clicking Add Disk will give you the option to select that disk and add it to the ar...

Page 35: ... data will be inaccessible Rebuilding will not trigger since the RAID array does not have enough parity data to rebuild Your options in Maintenance are Delete Unplug Verify Delete will delete the array Unplug will take the array offline making it safe to remove Verify will attempt to verify the RAID array integrity only the RAID1 5 and 10 support this feature ...

Page 36: ...a different RAID level to Migrate For example if you want to change a RAID 0 array you will need to select a different RAID level such as RAID 5 or 6 Select the same RAID level to Expand For example if you want to expand the capacity of an existing RAID 5 array you must select RAID 5 from the menu 3 Important make a note of all the physical drives currently in the target array 4 Click ORLM 5 Selec...

Page 37: ...hange the status to migrating Physical Device Information Location which controller and port the drive is located in Model model number of the drive connected Capacity total capacity of the drive MaxFree total capacity that is not configured ...

Page 38: ...1 2 states controller 1 channel 2 Write Cache Enable Disable the disk write cache Max Free space on the disk that is not configured in an array Status Normal disabled critical status of the disk Serial Number serial number of the physical disk Unplug Safely ejects the selected disk Other methods of disk removal will trigger the alarm if enabled Disk properties that can be adjusted Read Ahead Enabl...

Page 39: ...39 Settings Tab Using this tab you can change the following Enclosure Email Notification Security System setting Enclosure Review the RocketStor 6124V s S N ...

Page 40: ...re information see Event Tab SMTP settings To set up email alerts 1 Check the Enable Event Notification box 2 Enter the ISP server address name or SMTP name a The SMTP address can be found by googling the Email server SMTP address b Ex Gmail i Gmail SMTP address ii Smtp gmail com 3 Type in the email address of the sender email account that is going to send the alert 4 Type in the Login name email ...

Page 41: ...ice 1 Type the email of the recipient in the E mail text box 2 Type the name of the recipient in the Name text box 3 Check which type s of events will trigger an email using the respective Event Level check boxes 4 Optional Click test to confirm the settings are correct by sending out a test email 5 Click add to add the recipient to recipient list 6 The added recipient will display in under Recipi...

Page 42: ... default 7404 The default port that the HRM listens on is 7404 You may change it to any open port Password Settings Changing your HRM password Under Password Setting type your new password confirm it and then click Submit Recovering your HRM password If you wish to revert to the default password hpt delete the file hptuser dat For Mac Users 1 We recommend uninstalling HRM then reinstalling this wi...

Page 43: ...ding process will ignore bad disk sectors and continue rebuilding until completion When the rebuild is finished the data may be accessible but may also be inconsistent due to any bad sectors that were ignored during the procedure If this option is enabled HighPoint recommends checking the event log periodically for bad sectors warnings Rebuild Priority default Medium You can specify the amount of ...

Page 44: ...Host Adapter High temperatures Sector errors Communication errors Verification errors Error Hardware related problems Hard disk failure Broken errors Memory failure SHI Storage Health Inspector S M A R T Attributes Storage Health Inspector Scheduling SHI outputs information collected using SMART Self Monitoring Analysis and Reporting Technology Hard Drive Technology The data provided on this tab h...

Page 45: ... menu on the top left 3 Click the SHI tab 4 Click Enable to enable SMART monitoring Disabling SMART monitoring You have the option the disable SMART monitoring on each individual disk To disable 1 Click the SHI tab 2 Click Detail follow the desired disk 3 Click Disable Note Disabling SMART monitoring will disable all warnings related to SMART attributes ...

Page 46: ... Schedule a task 5 Select the array you want to schedule the verify task 6 Type the name in Task Name entry box 7 Choose whether you want to schedule 8 One time verify task on specific date YYYY MM DD at HH MM SS 24 hr clock 9 Or a specific schedule you can adjust based on Daily Weekly or Monthly options 10 Click Submit 11 Your entry will appear under Tasks List Note New Verify Task box only appea...

Page 47: ...your existing data 2 Identify which disk is faulty You can refer to the LED lights on the enclosure Refer to the HRM Logical tab and Event tab 3 Re insert the faulty disk or replace with a new disk The array will rebuild automatically if your auto rebuild setting is enabled and you reseated the faulty disk Note Click Rescan if the array still does not rebuild automatically 4 If the new disk is add...

Page 48: ...sk If this is the case you may have removed the wrong disk When you remove the wrong disk from a critical array the array status may become disabled Data is inaccessible for disabled arrays Follow these steps to restore the array to the previous state 1 Shut down your PC 2 Shut down the RocketStor 6124V Enclosure 3 Place all disks back to original configuration 4 Boot up PC Your array should be ba...

Page 49: ...e submit the Configuration Record Table 1 HRM Icon Guide Critical missing disk A disk is missing from the array bringing it to critical status The array is still accessible but another disk failure could result in data loss Verifying The array is currently running a disk integrity check Rebuilding The array is currently rebuilding meaning you replaced a failed disk or added a new disk to a critica...

Page 50: ...fied as legacy drives Spare The device is a spare drive it will automatically replace any failed drive part of an array Normal The array status is normal Initializing The array is initializing either foreground or background initialization Initialization Stopped The initialization has been stopped Current status is uninitialized Critical Inconsistency Data in the array is inconsistent and needs to...

Page 51: ...cessible OCE ORLM Array is expanding its capacity or migrating to a different raid level Status will display Expanding Migrating OCE ORLM stopped The Expansion Migrating process has been stopped The status will display Need Expanding Migrating Critical OCE ORLM A disk member is lost during the OCE ORLM process Critical OCE ORLM rebuild The expanding migrating array requires a rebuild ...

Page 52: ...le storage space is 50 of total available capacity Can handle 1 disk failure Operating system backup and transaction database RAID 10 Disk Mirroring followed by stripe 4 50 High read performance and medium write performance with data protection for up to 2 drive failures Useable storage capacity equals total capacity of all drives in the array minus two Fast database and application servers which ...

Page 53: ...ral guideline for selecting hard drives operating in a RAID environment Regular desktop grade drives are highly not recommended for RAID use Hard Drive Compatibility list SSD Compatibility list Contacting Technical Support For any help and support submit a support ticket online at http www highpoint tech com websupport You may also call us during our regular business hours Monday Friday Excluding ...

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