Use & Installation Manual
2
8
Solving Operational Problems
Before calling for service, check the following to avoid unnecessary service charges.
Table 2
Oven Problem
Problem Solving Steps
F03 or F04 Error appear in the
display window.
A problem with latch mechanism occurred. Remove power and turn it back on again
after a few seconds.
The oven should run a latch auto–test. If condition persists, note the code number and
call an authorized service.
F12 Error appear in the display
window.
Let the oven ports cool down.
Other F__ Error appear in the
display window.
Remove power and turn it back on again after a few seconds. If condition persists, note
the code number and call an authorized service.
Cooling fan continues to run after
oven is turned off
The fan turns off automatically when the oven temperature have cooled sufficiently.
Oven door is locked and will not
release, even after cooling
Turn the oven off at the circuit breaker and wait a few seconds.
Turn breaker back on. The oven should reset itself and will be operable.
Oven is not heating
Check the circuit breaker or fuse box to your house. Make sure there is proper electrical
power to the oven. Make sure the oven temperature has been selected.
Oven is not cooking evenly
Check oven calibration. Adjust calibration if necessary. See To Set Temperature, Page
13. Refer to cook charts for recommended rack position. Always reduce recipe
temperature by 15 °C (25 °F) when baking with Convention Bake mode.
Oven temperature is too hot or too
cold
The oven thermostat needs adjustment.
See Calibrating Oven Temperature, Page 13.
Oven light is not working properly
Replace or reinsert the light bulb if loose or defective. See Page 27.
Touching the bulb with fingers may cause the bulb to burn out.
Oven light stays on
Check for obstruction in oven door. Check to see if hinge is bent.
Cannot remove lens cover on light
There may be a soil build-up around the lens cover. Wipe lens cover area with a clean
dry towel prior to attempting to remove the lens cover.
Oven will not Self-Clean properly
Allow the oven to cool before running Self-Clean. Always wipe out loose soils or heavy
spill-over before running Self-Clean. If oven is badly soiled, set oven for a four-hour Self-
Clean. See Preparing the Oven to Self-Clean, Page 24.
Clock and timer are not working
properly
Make sure there is proper electrical power to the oven.
See the Clock and Timer sections on Page 12.
Excessive moisture
When using Bake mode, preheat the oven first. Convection Bake and Convection Roast
will eliminate any moisture in oven (this is one of the advantages of convection).
Porcelain chips
When oven racks are removed and replaced, always tilt racks upward and do not force
them to avoid chipping the porcelain.
Assistance or Service
If after reviewing Table 2 you decide that you do
require service for your oven contact your
nearest.
Do not attempt to repair the appliance yourself.
Any work performed by unauthorised personnel
may void the warranty.
You will find the model number and serial number
information on the rating plate located on the
frame, to the left of the oven opening (upper
cavity for double oven).
Summary of Contents for HIO75.2MP
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