Kingkong III Pro USER MANUALS www.hifei.com
Trouble-shooting when use V5.0
Q:
In process of installation of V5.0, computer pops-up a
box to request for 64 bit driver?
A:
After V5.0 is finished installation to PC, back to the di-
rectory folder of HiFei V5.0 from where it is installed, you will
find the driver for 64 bit. Run the driver and finish the installa-
tion by hand. Then computer will notice software can work
normally.
Q:
It pops-up box „ Time out, device open failure‟ when
click on „Open Device‟ button.
A:
There are three possible reasons to result from this prob-
lem.
1)
First is wrong polarity connection between ESC receiv-
er lead and USB linker. Please check if the connection is cor-
rect and tight. In addition, Kingkong III 160A and 200A are
OPTO, it is requested to connect ESC to battery pack when
connect them to PC.
2)
Second reason may because ESC were
damaged in running. In this condition, please contact our after
-service for repair.
3)
At last, it may because USB Linker is
damaged.
Q:
It pops-up box „Invalid Com Port‟ when click on „Open
Device‟ button.
A:
It because com port for ESC connection device is wrong
or occupied by other devices. Please open „Device manager‟ of
„My computer‟ to check the right com port number or change
the com port number which be occupied to an available port
number. Then open V5.0, select the right com port number and
save it.
Q:
It cannot upload data and pops-up a box „C:\Program
files\V5.0\ xxx cannot be found‟.
A:
It because ESC run too short time and the logged data
cannot be showed in window. Please clear the data and fly it
again for a longer time than required minimum time.
Q:
In the process of uploading data, it stops uploading and
pops-up an error box „Program: C:\Program Files\Hifei V5.0
\Hifei V5.0.exe This application has requested the Runtime to
terminate it in an unusual way. Please contact the applications
support team for more information.‟
A:
The problem is because V5.0 is installed to „C‟ and the
security setting of „C‟ stops the uploading. There are three
ways to solve the problem. 1) First, if PC has more than one
hard partitions, then change to install V5.0 to other hard disks
from “C‟‟. 2) If PC has only one hard disk „C‟, you can try to
install V5.0 to a flash disk. 3) Change security settings of „C‟,
select PC user as „administrator‟ and let all the permissions of
writing and reading below are allowed. Save the change. Then
try to upload data again.
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