![Heybike Race 26 User Manual Download Page 16](http://html1.mh-extra.com/html/heybike/race-26/race-26_user-manual_2128266016.webp)
28
29
1
2
The bike does not
work
Irregular accelera�on
and/or reduced top
speed
1. Insufficient ba�ery power
2. Loose or damaged thro�le
3. Misaligned or damaged magnet ring
The motor does not
respond when the
bike is powered on
Reduced range
The ba�ery will not
charge
Wheel or motor
makes strange noises
1. Insufficient ba�ery power
2. Faulty connec�ons
3. Ba�ery not fully seated in tray
4. Improper turn on sequence
5. Brakes are applied
6. Blown discharge fuse
1. Charge the ba�ery
2. Clean and repair connectors
3. Install ba�ery correctly
4. Turn on bike with proper sequence
5. Disengage brakes
6. Replace discharge fuse
1. Charge or replace ba�ery
2. Replace thro�le
3. Align or replace magnet ring
1. Repair and or reconnect
2. Tighten or replace
3. Secure or replace
4. Repair or replace
1. Adjust �re pressure
2. Check connec�ons or charge ba�ery
3. Assist with pedals or adjust route
4. Balance the ba�ery; contact Tech
Support if range decline persists
5. Adjust the brakes
1. Adjust the connec�ons
2. Replace
3. Replace
4. Repair or replace
5. Replace charge fuse
1. Tighten, repair, or replace
2. Reconnect or replace motor.
1. Loose wiring
2. Loose or damaged thro�le
3. Loose or damaged motor plug wire
4. Damaged motor
1. Low �re pressure
2. Low or faulty ba�ery
3. Driving with too many hills, headwind, braking, and/or
excessive load
4. Ba�ery discharged for long period of �me without
regular charges, aged, damaged, or unbalanced
5. Brakes rubbing
1. Charger not well connected
2. Charger damaged
3. Ba�ery damaged
4. Wiring damaged
5. Blown charge fuse
1. Loose or damaged wheel spokes or rim
2. Loose or damaged motor wiring
3
4
5
6
Troubleshoo�ng
Symptoms
Possible Causes
Most Common Solu�ons
Model
Product Dimensions
Package Dimensions
Max Load
Package Weight
E Bike Weight
Max Speed
Ba�ery/Charger
Pedal-Assist Mode
Pure Electric Mode
Max Angle of Climb
Charging Time
Tire Pressure
Bell/Horn
Charging Port
Frame Material
IP Level
Race
175×63×108(cm)
135×22×70(cm)
264 lbs(120kg)
60.6 lbs(29kg)
48.5 lbs(23kg)
20 mph(32km/h)
Input: 240V, 50-60Hz 2.5A; Output: 42.0V 2.0A
30-40 miles(48-65km)
21.5-28 miles(35-45km)
14 degrees
6-7 hours
45-60 PSI
Electric Horn Installed
Output Voltage 5V1A
High carbon steel
Ip×4
ITEM
SPECIFICATIONS
Specifica�ons
Summary of Contents for Race 26
Page 12: ...21 20...