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Hewlett Packard Enterprise HPE FlexNetwork MSR958, Installation Manual, Page: 33 / 33

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Hewlett Packard Enterprise HPE FlexNetwork MSR958 Installation Manual Download Page 33

 

29 

troubleshooting 

garbled terminal display, 

20

 

no response from serial port, 

20

 

power supply failure, 

19

 

reset button usage guidelines, 

21

 

restoring factory settings, 

20

 

router installation, 

19

 

U 

usage guidelines 

reset button, 

21

 

V 

ventilation (installation site), 

3

 

verifying installation, 

16

 

W 

workbench (router installation), 

7

 

 

Summary of Contents for HPE FlexNetwork MSR958

Page 1: ...HPE FlexNetwork MSR958 Routers Installation Guide Part number 5200 1204 Document version 6W100 20160531 ...

Page 2: ...nd 12 212 Commercial Computer Software Computer Software Documentation and Technical Data for Commercial Items are licensed to the U S Government under vendor s standard commercial license Links to third party websites take you outside the Hewlett Packard Enterprise website Hewlett Packard Enterprise has no control over and is not responsible for information outside the Hewlett Packard Enterprise ...

Page 3: ...erminal through PoE 13 Connecting Ethernet interface cables 14 Connecting the console cable and setting terminal parameters 15 Connecting the power cord 16 Verifying the installation 16 Accessing the router for the first time 16 Powering on the router 16 Observing the startup process 17 Power on check 18 Configuring basic settings for the router 18 Troubleshooting 19 Power supply failure 19 Sympto...

Page 4: ...ii Appendix B LEDs 25 LEDs 25 JH300A 25 JH301A 25 LED description 26 Index 27 ...

Page 5: ...t calls attention to important information that if not understood or followed can result in personal injury CAUTION means an alert that calls attention to important information that if not understood or followed can result in data loss data corruption or damage to hardware or software General safety recommendations Keep the router and installation tools away from walk areas Place the router in a d...

Page 6: ...ining the installation site The router can only be used indoors To ensure correct operation and a long lifespan for your router the installation site must meet the requirements in this section Temperature and humidity Maintain the temperature and humidity in the equipment room as described in Table 2 Lasting high relative humidity can cause poor insulation electricity creepage mechanical property ...

Page 7: ...inside of the router and application system adversely affect the router in the following ways A conduction pattern of capacitance coupling Inductance coupling Electromagnetic wave radiation Common impedance including the grounding system coupling To prevent EMI perform the following tasks If AC power is used use a single phase three wire power receptacle with protection earth PE to filter interfer...

Page 8: ... 5400 0125 Grounding cable 1 JH300A JH301A N A Cage nut User supplied JH300A JH301A 5400 0123 M6 screw 4 JH300A JH301A 5400 0124 M4 screw 4 JH300A JH301A 5400 0122 Rubber feet 1 kit JH300A JH301A 5184 6719 Console cable 1 JH300A JH301A JH317A Mounting brackets 1 kit JH300A JH301A Figure 1 User supplied tools and equipment ...

Page 9: ...ansmitting stations radar stations and high frequency devices Electromagnetic shielding for example shielded interface cables is used as required Lightning protection The router is reliably grounded The AC power receptacle is reliably grounded Optional Port lightning protectors are available A signal lightning arrester is required at the input end of an external signal cable Optional Power lightni...

Page 10: ...ew on the chassis cover intact and if you want to open the chassis contact Hewlett Packard Enterprise for permission Otherwise Hewlett Packard Enterprise shall not be liable for any consequence Installation prerequisites You have read Preparing for installation carefully All requirements in Preparing for installation are met Installation flowchart You can install the router on a workbench or in a ...

Page 11: ...ter on a workbench 1 Place the router upside down on the workbench and attach the rubber feet to the four round holes in the chassis bottom Start Determine the installation location Rack mounting End Workbench mounting Ground the router Mount the router on a workbench Mount the router in a rack Connect interface cables Connect the router to a configuration terminal Connect the power cord Verify th...

Page 12: ... The mounting brackets can support only the weight of the router Do not place objects on the router To install the router in a rack 1 Use a mounting bracket to mark the cage nut installation holes in the front rack posts as shown in Figure 4 Make sure the cage nut installation holes on the front rack posts are on a horizontal line ...

Page 13: ...t installation holes 2 Install the cage nuts as shown in Figure 5 a Insert one ear of a cage nut into the marked installation hole b Use a flathead screwdriver to push another ear into the same hole Figure 5 Installing cage nuts ...

Page 14: ...sides of the router as shown in Figure 6 Figure 6 Attaching mounting brackets to the router 4 Use M6 screws to attach the mounting brackets on the router to the front rack posts as shown in Figure 7 Figure 7 Securing the router to the rack ...

Page 15: ...ng terminal of the grounding cable to the grounding hole 3 Use a screwdriver to fasten the grounding screw 4 Connect the other end of the grounding cable to the grounding strip Figure 8 Connecting the grounding cable to the router Grounding the router by burying a grounding conductor in the earth ground If the installation site does not have any grounding strips but earth ground is available hamme...

Page 16: ... cards are provided with the device Purchase a JH318A SD card as needed To install an SD card 1 Remove the screw on the SD card slot cover and take off the cover 2 Insert the SD card into the SD card slot along the guide rails 3 Reinstall the cover and fasten the screw on the cover Figure 10 Installing an SD card Connecting optical fibers to an SFP port WARNING Never stare into a bare SFP port bec...

Page 17: ... transceiver module Use optical fibers with LC connectors to connect the Rx port and Tx port on the transceiver module to the Tx port and Rx port on the peer end respectively 4 Observe the SFP port LED to verify that the optical fibers are connected correctly Figure 11 Connecting optical fibers to an SFP port Supplying power to a terminal through PoE Only the JH301A router supports PoE To supply p...

Page 18: ... cables 1 Connect one end of the cable to an Ethernet port on the router 2 Connect the other end of the cable to the Ethernet port on a host 3 Examine the port LEDs on the router For more information about the LEDs see LED description Figure 13 Connecting an Ethernet cable ...

Page 19: ...to the RS 232 serial port on the configuration terminal and the RJ 45 connector to the console port of the router NOTE If the configuration terminal does not have an RS 232 serial port a serial adapter is required to connect the console cable to a USB port on the terminal Figure 14 Connecting the console cable Setting configuration terminal parameters To access the device through the console port ...

Page 20: ...e installation verify that There is enough space around the router for heat dissipation The router is securely installed USB devices are installed correctly The router and power source are reliably grounded The power source is as required by the router The router is connected correctly to the configuration terminal and other devices Parameters are configured correctly on the configuration terminal...

Page 21: ...mory Type DDR3 SDRAM Memory Size 1024MB Memory Speed 800MHz Flash Size 256MB PCB Version 2 0 BootWare Validating Press Ctrl B to access EXTENDED BOOTWARE MENU Loading the main image files Loading file flash msr958 cmw710 system e0403p01 bin Done Loading file flash msr958 cmw710 security e0403p01 bin Done Loading file flash msr958 cmw710 voice e0403p01 bin Done Loading file flash msr958 cmw710 data...

Page 22: ...e front panel are normal as described in LED description The configuration terminal displays information correctly You can see the startup window on the local configuration terminal For more information see Observing the startup process After completing the POST the system prompts you to press Enter When the command line prompt appears the router is ready to configure Configuring basic settings fo...

Page 23: ...cord connects the router to the power source correctly 2 Verify that the power source is operating correctly 3 Verify that the power cord is in good condition 4 If the problem persists contact Hewlett Packard Enterprise Support No display on the configuration terminal Symptom The configuration terminal does not display any information when the router is powered on Solution To resolve the problem 1...

Page 24: ...at the serial cable is in good condition and the serial port settings are correct 2 If the problem persists contact Hewlett Packard Enterprise Support Restoring the factory settings Scenario 1 Symptom When you replace the router the router password is lost As a result you cannot log in to the router and do not know the router configuration Solution Because the router is replaced you do not need to...

Page 25: ...power off the router If you have saved the configuration delete the configuration file at the CLI and press the Reset button to restore the factory settings Scenario 3 Symptom The router crashes Solution Press the Reset button for a short time to reboot the router Reset button usage guidelines The router provides the Reset button You can use the button to reboot the system or restore the factory s...

Page 26: ...e for illustration only JH300A Figure 16 Front view 1 Gigabit Ethernet LAN ports GE2 to GE9 2 Gigabit Ethernet WAN port GE0 3 Gigabit combo interface GE1 SFP1 4 Console port CON AUX 5 Reset button RESET 6 SD card slot 7 USB port Figure 17 Rear view 1 AC power receptacle 2 Grounding screw 3 Security slot ...

Page 27: ...1 AC power receptacle 2 Grounding screw 3 Security slot Technical specifications Table 6 Technical specifications Item JH300A JH301A Console port 1 1 USB port 1 1 GE WAN port 1 1 Combo interface 1 GE1 port SFP1 port 1 GE1 port SFP1 port GE LAN port 8 8 Memory 1 GB DDR3 1 GB DDR3 Flash 256 MB 256 MB Dimensions H W D excluding rubber feet and mounting brackets 44 2 330 230 mm 1 74 12 99 9 06 in 44 2...

Page 28: ...e 100 VAC to 240 VAC 50 to 60Hz 100 VAC to 240 VAC 50 to 60Hz Max AC power 20 W 20 W for the system and 65 W for PoE Operating temperature 0 C to 45 C 32 F to 113 F 0 C to 45 C 32 F to 113 F Relative humidity non condensing 5 to 90 5 to 90 ...

Page 29: ... LED 3 System status LED SYS 4 VPN status LED 5 SD card LED 6 Combo interface LED 7 GE0 port LED JH301A Figure 21 Front panel LEDs 1 GE port yellow LED 2 GE port green LED 3 System status LED SYS 4 VPN status LED 5 PoE status LED 6 SD card LED 7 Combo interface LED 8 GE0 port LED 3 4 5 6 1 2 7 8 ...

Page 30: ...s failed the self test Flashing yellow 8 Hz The extended segment does not exist Steady yellow The system software image does not exist Off No power input or exceptions have occurred VPN status LED VPN Steady on A minimum of one IPSec VPN tunnel is present Off No IPSec VPN tunnel is present Combo interface LED Steady green A 1000 Mbps link is present Flashing green Data is being received or transmi...

Page 31: ...mmendations 1 troubleshooting power supply failure 19 EMI prevention 3 environment installation site 2 site cleanliness 2 site cooling requirements 3 site dust concentration 2 site gas saturation 2 site humidity 2 site temperature 2 examining installation site 2 F factory settings restoring 20 G garbled terminal display troubleshooting 20 gas installation site 2 grounding buried grounding conducto...

Page 32: ...11 installing interface cable 14 installing SD card 12 installing the router 6 7 mounting router on workbench 7 powering on the router 16 restoring factory settings 20 setting console terminal parameters 15 startup process 17 supply power to terminals 13 troubleshooting garbled terminal display 20 troubleshooting no response from serial port 20 troubleshooting power supply failure 19 R reset butto...

Page 33: ... from serial port 20 power supply failure 19 reset button usage guidelines 21 restoring factory settings 20 router installation 19 U usage guidelines reset button 21 V ventilation installation site 3 verifying installation 16 W workbench router installation 7 ...

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