20
5.
If the problem persists, contact Hewlett Packard Enterprise Support.
Garbled display on the configuration terminal
Symptom
The configuration terminal has garbled display when the router is powered on.
Solution
To resolve the problem:
1.
Verify that the following settings are configured for the terminal:
{
Baud rate
—9,600.
{
Data bits
—8.
{
Parity
—none.
{
Stop bits
—1.
{
Flow control
—none.
2.
If the problem persists, contact Hewlett Packard Enterprise Support.
No response from the serial port
Symptom
The serial port on the router does not respond
Solution
To resolve the problem:
1.
Verify that the serial cable is in good condition and the serial port settings are correct.
2.
If the problem persists, contact Hewlett Packard Enterprise Support.
Restoring the factory settings
Scenario 1
Symptom
When you replace the router, the router password is lost. As a result, you cannot log in to the
router and do not know the router configuration.
Solution
Because the router is replaced, you do not need to save the configuration of the router. In this case,
you can press the
Reset
button for more than 4 seconds to reboot the router and restore the
factory settings. Then, you can use the username and password shipped with the router to log in to
the router.
When the router configuration must be saved and you have a console cable, you can log in to the
router from the BootWare menu.