Hettich LegaDrive Page 44 Operating And Installation Instructions Download

Page: 44 / 54

8. Troubleshooting

8.2.1 Potential malfunctions and how to remedy them

Lifting columns not working

Lifting columns only operating in one direction

*) if the drives are only providing downward movement.

Possible cause

Remedy

Power supply cable
is not plugged in.

Plug the power supply cable into the
control unit.

Lifting columns are
not plugged in.

Plug the lifting column cable into the
control unit.

Power supply cable
faulty (e.g. cable
break)

Change the power supply cable.

Poor plug contact

Properly plug in the lifting column cable,
the power supply cable and the handset
cable.

Control unit faulty

Contact customer service.

Handset faulty

Change the handset.

Lifting column
faulty

Contact customer service.

Possible cause

Remedy

Power failure
during height
adjustment or
power supply cable
unplugged
during height
adjustment.

Carry out a manual reset (see Section
7.4.4). *)

Control unit faulty

Contact customer service.

Handset faulty

Change the handset.

Lifting column
faulty

Contact customer service.

8.2 Malfunctions

This section provides you with detailed information on the fol-
lowing subjects:

· Potential malfunctions and how to remedy them
· Fault messages on the handset display
· Control unit click codes

Summary of Contents for LegaDrive

Page 1: ...Operating and installation instructions LegaDrive ...

Page 2: ...ng the LegaDrive It contains regulations and drawings of a technical nature that must not be duplicated either in whole or in part distributed used without permission for advertising purposes or communicated to others Warning Read these operating and installation instruc tions carefully in order to obtain a thorough understanding of the lifting column and how to install it Install the lifting colu...

Page 3: ...oreword 2 Contents 3 List of figures 4 1 Introduction 5 1 1 Information on signs symbols and markings 5 1 2 Information for the owner 6 2 General 7 2 1 Intended use 7 2 2 Foreseeable incorrect use 7 2 3 Package contents 8 2 4 Liability 9 3 Safety 10 3 1 Safety advice for the user company 11 3 2 Safety information for the operating personnel 11 3 3 Safety advice for maintenance work 12 3 4 Noise 12...

Page 4: ...e Touch Inlay handset with rubber fins 23 Fig 27 Attaching LegaDrive Touch Inlay handset to example desk 23 Fig 28 LegaDrive Touch Comfort handset 23 Fig 29 Position for installing LegaDrive Touch Comfort handset 24 Fig 30 Position of screw holes for installing LegaDrive Touch Comfort handset 24 Fig 31 Attaching LegaDrive Touch Comfort handset to example desk 24 Fig 32 Pressing the control panel t...

Page 5: ...tions must be read and applied by all persons instructed to carry out work on the system s components e g Installation Operation including troubleshooting while working care disposal Maintenance Servicing inspection repair and Transportation 1 Introduction Danger Danger This danger note draws attention to an immedi ately dangerous situation that will lead to death or serious injuries if the safety...

Page 6: ...t not make any changes additions or modifi cations to it that may affect safety Components used must meet the technical requirements defined by the manufacturer Only ever deploy trained or instructed personnel and clearly de fine personnel responsibilities with regard to operating servicing and repair i Note Always perform a hazard analysis of your fini shed product height adjustable workstation s...

Page 7: ...ded use The manufacturer shall not be liable for any damage this causes with the risk involved being borne solely by the user 2 General Warning Warning This danger note draws attention to a potentially dangerous situation that may lead to death or serious injuries if the safety measures are not followed i Note Do not use the lifting column system in a private environment but only in commercial pre...

Page 8: ... and mains voltage 230V 50Hz Control unit LegaDrive Compact e 3 US Compact e 3 US control unit for LegaDrive For up to 3 LegaDrive lifting columns and mains voltage 120V 60Hz Handset LegaDrive Basic Handset Basic for LegaDrive With up and down buttons Installation under desk top Handset LegaDrive Touch Basic Handset Touch Basic for LegaDrive With up and down buttons Installation under desk top Han...

Page 9: ... type B Mainly used in the USA Canada Mexico etc 2 4 Liability Defects must only be rectified by competent personnel The manufacturer s liability is restricted to damage caused while using the system in the intended manner The manufacturer shall not be liable for safety defects not yet identifiable on the basis of the current state of the art Failure to observe safety advice for operating personne...

Page 10: ...lifting column system from power supply and take action to prevent the power supply cable from being plugged back in unin tentionally Caution Tripping hazard The desk support and power supply cable pose of risk of injury from tripping over Caution Hand injuries Hand could be crushed or otherwise injured Never reach into moving parts Only set the desk support in motion when there is nobody in the h...

Page 11: ...ke the desk support out of operation if the safety devices e g up down switch are not working properly Only operate the desk support in a commercial environment Do not use the desk support on an uneven standing surface It could tip over 3 1 Safety advice for the user company All persons entrusted with operating the lifting column system LegaDrive include line managers must familiarise themselves w...

Page 12: ...e that 1 minute of continuous operation must be followed by a pause of 9 minutes or that operation for a maximum of 2 minutes must be followed by an 18 minute pause No not load the desk support beyond the permissible weight limit see Technical Specifications in Section 4 1 Allow a distance of at least 25 mm for adjacent elements moving in relation to each other This applies to the entire range of ...

Page 13: ... safe state 3 Safety Warning Risk of injury Never remove safety devices or render them inef fective by making changes to the desk support Malfunctions presenting a safety risk must be rectified without delay Before attempting any servicing and cleaning work switch the lifting column system off and prevent it from switching back on again Caution Residual hazards Handling the lifting column system i...

Page 14: ...r staff 3 9 Personnel qualification Only persons over the age of 16 are allowed to set up and work on the desk support The fitters must have read and understood the operating and installation instructions 3 Safety Persons Activity Specially trained personnel Instructed operating personnel Instructed persons with specialised training mechanical electrical engineering Handling X Start up X Setting u...

Page 15: ... kg 200 kg in each at the centre above the desk columns Number of lifting columns for Compact e 2 control unit 2 columns Compact e 3 control unit 1 2 or 3 columns Max speed 40 mm s Usage cycle 10 2 min of continuous operation 18 min out of operation Ambient temperature during operation 5 C to 40 C Storage transportation temperature 40 C to 70 C Air humidity during operation non condensing 5 to 85 ...

Page 16: ... Touch Basic Inlay handset Fig 10 LegaDrive Touch Inlay handset 4 2 2 Control unit Depending on the number of lifting columns needed and the desired mains voltage the control units are available in different versions Fig 5 Compact e 2 control unit Fig 6 Compact e 3 control unit i Note Please pay attention to the information under Package contents 4 Description of the product i Note Please pay atte...

Page 17: ...12 Remote handset Basic Fig 13 Receiver module for remote handsets 4 Description of the product i Note Refer to the following sections for a detailed description of the functions i Note Remote handsets muss be firmly attached and used within sight of the furniture ...

Page 18: ...umn protective enclosure 4 Description of the product Warning Risk of injury The end product may present further previously unforeseeable hazards Warning Risk of injury Despite a number of software based protective guards there is still a risk of getting crushed in exceptional cases as motor shutdown is not only governed by the control unit but also by the interaction of the mechanical and electro...

Page 19: ...ns 5 Transportation and installation Warning Warning You could get knocked and crushed while lifting and transporting the lifting column desk sup port Warning Warning While transporting the desk support no persons or objects must be on the desk or hanging from it Danger Danger to life from electric current The enclosures around the LegaDrive s compo nents must not be opened removed or damaged The ...

Page 20: ...olumn viewed from below to example skid 2 Now tighten the four screws on each lifting column to 7 Nm max using a hex driver 3 Now connect the requisite lifting columns to the desk top support by means of four hexagon socket head screws per lifting column i Note Use M6 screws of appropriate length paying attention to maximum screw length The screw must be driven into the column by 8 12 mm i Note An...

Page 21: ...rol unit at chosen position on desk top 2 Mark drill holes with pencil Fig 17 Fixing points on control unit 3 Predrill these two drilling points 4 Attach control unit at predrilled points using two screws 5 Transportation and installation i Note The manufacturer recommends 4 x 20 mm oval head screws The length of screw must be appro priate for the table top s thickness Tightening torque will depen...

Page 22: ...aDrive Touch Basic handset cylinder head screws roundhead screws panhead screws Maximum thread diameter 4 mm Maximum head diameter 7 3 mm 5 2 3 3 Installing LegaDrive Touch Basic Inlay handset Fig 22 LegaDrive Touch Basic Inlay handset Install the handset at an appropriate position in the desk top To install the LegaDrive Touch Basic Inlay handset under the desk top proceed as follows 1 Unpack han...

Page 23: ...waste cardboard with paper waste 39 2 mm 93 mm 5 Transportation and installation 5 2 3 5 Installing LegaDrive Touch Comfort handset Fig 28 LegaDrive Touch Comfort handset Install the handset at an appropriate position underneath the desk top To do this you will need the following tools 1 x screwdriver 4 x screws To install the LegaDrive Touch Comfort handset under the desk top proceed as follows 1...

Page 24: ...t be used for atta ching the LegaDrive Basic handset cylinder head screws roundhead screws panhead screws Maximum thread diameter 5 mm Maximum head diameter 10 mm Fig 31 Attaching LegaDrive Touch Comfort handset to example desk i Note The manufacturer recommends predrilling the 4 screw holes in the desk top This stops the mounting plate from twisting when screwing down the handset and making it di...

Page 25: ...2 3 5 1 Notes on the push to open feature The LegaDrive Touch Comfort manual switch has a push to open feature which automatically extends the control panel when it is pushed Fig 32 Pressing the control panel to automatically extend it Fig 33 Lifting and pushing the control panel to retract it Fig 34 Cable loop of 10 cm min for the push to open feature i Note The connecting cable must form a loop ...

Page 26: ... is easily and conve niently accessible 4 Attach the handset using two screws Fig 40 Installing the remote handset Basic The button cell CR 2032 included must be inserted see section 6 2 2 2 before installing the remote handset Basic Observe the correct polarity i Note Do not install the remote handset Basic unless the remote receiver has been programmed see 6 2 2 1 i Note Dispose of the packing m...

Page 27: ...improper manner presents a danger to life Work on the electrical equipment must only be carried out by authorised electricians The lif ting column system LegaDrive must be discon nected from the power supply before carrying out repair and cleaning work Disconnect the power supply cable from mains power supply and take action to prevent it from being plugged back in unintentionally Warning Warning ...

Page 28: ...erved Make sure the safety devices are in proper working order When commissioning for the first time a reference run must be carried out See chapter 7 4 4 Manual reset 6 Start up i Note On start up listen for unusual noises and check to see if there is any heat buildup on adjusting desk top position If this is the case take the desk support out of operation Have the lifting column system LegaDrive...

Page 29: ...After approx 8 sec the teach in process is terminated auto matically or pressing the up or down button again will immediately end the teach in process i Note You can choose between several handsets for the control unit You will find further information on available handsets under Package contents M1 M2 M3 HS P F D 6 2 2 2 Replacing the battery The remote handsets are operated with a lithium button...

Page 30: ...y it must be en sured that the control unit can be disconnected from the power supply at any time i Note A manual reset may be necessary if there is a po wer cut or if the power supply cable is unplugged while adjusting height see Section 7 4 4 Warning Warning When laying the cables make sure they are not pinched kinked or stripped of their insulation When laying the supply cable observe the DIN E...

Page 31: ...justable workstation as well as from the motor control unit and handset They could be injured by voltage i Note A manual reset may be necessary if there is a po wer cut or if the power supply cable is unplugged while adjusting height see Section 7 4 4 i Note Unplug the power supply cable from the power socket in the event of a thunderstorm or prolon ged absence Otherwise the system suffer might da...

Page 32: ...cally switches to standby mode when not in use The desk top starts to move with a brief lag if the control unit was in standby mode No Button Function 1 Press the desk top up button and keep it pressed until the desk top reaches the height you want i Note The desk top will continue to move down until you release the button or until the lowest positi on is reached i Note To reduce power consumption...

Page 33: ...ight is displayed and the decimal point settings are determined by the motor control parameters Fig 48 Display on LegaDrive Touch handset 7 Operation i Note You can only use the following control unit func tions if you have a handset with a display such as LegaDrive Touch Inlay or LegaDrive Touch Comfort i Note You can only use the following control unit func tions if you have a handset with touch...

Page 34: ...ntrol unit is being switched on for the first time all memorised positions provide the lo west desk top height bottom desk top position No Button Function 1 Move the desk top to the desk top positi on you want The display shows this position e g 73 cm 2 SAVE SAVE Press the SAVE button The display shows S 3 2 Press the chosen memory position but ton e g 2 The display shows S 2 The desk top position...

Page 35: ... desk top position the desk top will stop and the memorised desk top position will not be reached 2 2 Release the memory position button as soon as the memorised desk top position has been reached The display shows the current memo rised desk top position i Note Please note that this setting process does not alter the desk top s position Only the indication on the display changes No Button Functio...

Page 36: ...7 Operation Warning Warning Collision detection ISP is not active in any reset cycle or during end position calibration Please realise that you could get crushed No Button Function 1 Press the desk top down button Keep the desk top down button pressed until the desk top has reached the lowest position programmed end position 2 Press the desk top down button again and continue to keep it pressed Af...

Page 37: ... Press the desk top down button Keep the desk top down button pressed until the desk top stops automatically Desk top movement is stopped above the safety zone 2 Press the desk top down button again Keep this button pressed until the desk top reaches the height you want i Note Desk top positions in safety zones cannot be memorised No Button Function 1 or Move the desk top to the position you wish ...

Page 38: ...e when the position has been deactivated If you have a handset with display such as LegaDrive Touch Inlay or LegaDrive Touch Comfort proceed as follows No Button Function 1 or Move the desk top to the position you wish to use as the new pedestal stop shelf stop position To do this press the desk position down or desk position up buttons until the chosen position is reached 2 SAVE SAVE Press the SA...

Page 39: ...cted automatically For changing the estab lished configuration the control unit has to be returned to factory settings Possible situations The control unit is being used for the first time The control unit has been returned to factory settings 7 5 7 Collision detection Drive back The desk top automatically changes its position by a defined dis tance in the opposite direction after triggering a saf...

Page 40: ...lay shows S 1 Keep pressing the desk top up button until the display shows S 5 5 SAVE SAVE The display shows S 5 Press the SAVE button If the display was previously set to cm it will now be changed to inch If the display was previously set to inch it will now be changed to cm 7 5 9 Returning control unit to factory settings S0 menu This function allows you to return the control unit to factory set...

Page 41: ...ee Section 7 4 4 for details If a handset with only one up and one down button is used proceed as follows i Note This is possible for control units with Revision 1 11 3 For control units with Revision 1 9 14 or older resetting to factory settings is only possible with a handset with display No Button Function 1 Disconnect the power supply of the con trol unit and wait at least 5 seconds 2 and Whil...

Page 42: ...ontrol unit is used for cascading Functions may vary slightly from those of an individual control unit i Note For further information on cascading please refer to the manufacturer s separate operating inst ructions on Cascading LegaDrive control units 5 Unplug the control unit s power supply and wait at least 5 seconds 6 Plug the control unit s power supply back in again 7 Carry out a manual reset...

Page 43: ...ge occurring during the warranty period Warning Safety regulations while identifying the source of malfunction and rectifying malfunc tion Observe the accident prevention regulations In the event of a mechanical malfunction make sure that the lifting column system is disconnec ted from the power supply The lifting column system must be disconnec ted from the power supply before commencing troubles...

Page 44: ... plug in the lifting column cable the power supply cable and the handset cable Control unit faulty Contact customer service Handset faulty Change the handset Lifting column faulty Contact customer service Possible cause Remedy Power failure during height adjustment or power supply cable unplugged during height adjustment Carry out a manual reset see Section 7 4 4 Control unit faulty Contact custom...

Page 45: ...g the handset and then plug it back in again without touching the control panel Possible cause Remedy Cable is not plugged in Plug the cable into the socket intended for it and marked HS Cable is not plugged in properly Plug the cable into the socket intended for it and marked HS Poor plug contact Unplug the cable and then plug it back in properly Cable faulty Change the handset Handset is faulty ...

Page 46: ...l 3 12 Fault on channel 1 Unplug the control unit Rectify the external short circuit Or Plug in the correct lifting column at the socket concerned Put the control unit back into operation 13 Fault on channel 2 14 Fault on channel 3 24 Motor M1 overcurrent Remove the trapped objects from the adjustment zone If desk overloaded Remove load from desk Contact customer service 25 Motor M2 overcurrent 26...

Page 47: ...lumns to factory settings first see Section 7 5 9 and per form a manual reset see Section 7 4 4 Warning Risk of injury The basic safety advice provided in the subsup pliers documentations must be followed The manufacturer does not allow any flame cutting welding soldering and grinding work to be performed on the lifting column system Danger Danger to life Servicing work on the lifting column syste...

Page 48: ...y substances as well as any replacement parts and tools left lying about present a risk of falling or tripping hazard Persons can suffer serious injuries from falling Keep the workplace in particular handles steps etc free of dirt Dispose of consumables and auxiliary subs tances in the proper manner and carefully put away replacement parts and tools i Note Improper maintenance will result in damag...

Page 49: ...n signs Labelling information signs must be cleaned with a cloth checked for secure attachment and legibility replaced if they are damaged 9 2 Checking safety devices Regularly check safety devices to make sure they are complete and in proper working order ...

Page 50: ...ce When taking the system out of service the mains power cable must be disconnected from the mains power supply Danger Danger from electric shock Work on electrical equipment must only be carried out by authorised electricians ...

Page 51: ...n carrying out any work on the lifting column system Particularly when carrying out installation repair and servicing work substances hazardous to water such as lubricating greases or solvent based cleaning fluids must not be allo wed to pollute the ground or enter the sewer system These substances must be kept transported loaded and disposed of in suitable containers Information Immediate remove ...

Page 52: ... met The entire energy supply system must also be dismantled and removed at the time of final shutdown and disposal To avoid danger to life from electric shock It makes sense to check which materials can be recycled and then also do so Danger Danger from electric shock The work involved in dismantling and removing the electrical equipment must only be carried out by trained electricians ...

Page 53: ...bruary 2014 Electromagnetic compatibility DIRECTIVE 2011 65 EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 8 June 2011 Restriction of the use of certain hazardous substances in electrical and electronic equipment Within the scope of the conformity assessment the necessary special technical documents have been prepared and filed The national authorities may if they so request be provided with ...

Page 54: ... Paul Hettich GmbH Co KG Vahrenkampstr 12 16 32278 Kirchlengern ...

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