Appendix I. HETEC Warranty Information
Limited Warranty
HETEC
Datensysteme
GmbH,
Germering,
Germany
(
“
HETEC
”
)
manufactures
its
hardware
products
from
parts
and
components
that
are
new
or
equivalent
to
new
in
accordance
with
industry-standard
practices.
HETEC
warrants
that
the
hardware
products
including
the
firmware
will
be
free
from
defects
in
materials
and
work-
manship
under
normal
use.
Any
implied
warranties
on
the
HETEC
firmware
and
hardware
are
limited
to
24
months,
respectively,
beginning
on
the
date
of
invoice.
Some
states/jurisdictions
do
not
allow
limitations
on
duration
of
an
implied
war-
ranty,
so
the
above
limitation
may
not
apply
to
you.
Additionally
HETEC
grants
a
special
warranty
for
6
month.
Customer Remedies
HETEC
’s
entire
liability
and
exclusive
remedy
shall
be,
at
HETEC
’s
option,
either
(a)
return
of
the
price
paid,
or
(b)
repair
or
replacement
of
the
firmware
or
hardware
that
does
not
meet
this
Limited
Warranty
and
which
is
returned
to
HETEC
with
a
copy
of
your
receipt.
Damage
due
to
shipping
the
products
to
you
is
covered
under
this
warranty.
Otherwise
warranty
does
not
cover
damage
due
to
external
causes,
includ-
ing
accident,
abuse,
misuse,
problems
with
electrical
power,
servicing
not
authorized
by
HETEC
,
usage
not
in
accordance
with
product
instructions,
failure
to
perform
required
preventive
maintenance
and
problems
caused
by
use
of
parts
and
compo-
nents
not
supplied
by
HETEC
.
Any
replacement
hardware
will
be
warranted
for
the
remainder
of
the
original
period
or
thirty
(30)
days,
whichever
is
longer.
HETEC
will
repair
or
replace
products
returned
to
HETEC
’s
facility.
To
request
warranty
service
you
must
inform
HETEC
within
the
warranty
period.
If
warranty
service
is
required,
HETEC
will
issue
a
Return
Material
Authorization
Number.
You
must
ship
the
prod-
ucts
back
to
HETEC
in
their
original
or
an
equivalent
packaging,
prepay
shipping
charges,
and
insure
the
shipment
or
accept
the
possibility
of
loss
or
damage
during
shipment.
No Other Warranties
To
the
maximum
extend
permitted
by
applicable
law,
HETEC
disclaim
all
other
war-
ranties,
either
express
or
implied,
including,
but
not
limited
to
implied
warranties
of
merchantability
and
fitness
for
a
particular
purpose,
with
regard
to
the
firmware,
the
accompanying
written
materials,
and
any
accompanying
hardware.
This
lim-
ited
warranty
gives
you
specific
legal
rights.
You
may
have
others,
which
vary
from
state/jurisdiction
to
state/jurisdiction.
No Liability For Consequential Damages
To
the
maximum
extent
permitted
by
applicable
law,
in
no
event
shall
HETEC
be
liable
for
any
damages
whatsoever
(including
without
limitation,
special,
incidental,
consequential
or
indirect
damages
for
personal
injury,
loss
of
business
information,
or
any
other
pecuniary
loss)
arising
out
of
the
use
of
or
inability
to
use
this
prod-
uct,
even
if
HETEC
has
been
advised
of
the
possibility
of
such
damages.
In
any
case,
HETEC
’s
entire
liability
under
any
provision
of
this
agreement
shall
be
limited
to
the
amount
actually
paid
by
you
for
the
firmware
and/or
hardware.
Because
some
states/jurisdictions
do
not
allow
the
exclusion
or
limitation
of
liability
for
consequen-
tial
or
incidental
damages,
the
above
limitation
may
not
apply
to
you.
93
Summary of Contents for V-IP
Page 1: ...V IP Installation and User Guide...
Page 6: ...vi...
Page 18: ...Chapter 2 Introduction 10...
Page 22: ...Chapter 3 Installation 14...
Page 30: ...Chapter 4 Configuration 22...
Page 82: ...Chapter 6 Menu Options 74...
Page 88: ...Appendix C V IP Video Modes 80...
Page 90: ...Appendix D Users and Roles 82...
Page 94: ...Appendix E Key Codes 86...
Page 96: ...Appendix F Pin Assignment 88...
Page 98: ...Appendix G Specifications 90...
