HETEC V-IP Installation And User Manual Download

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V - IP

Installation and User Guide

Summary of Contents for V-IP

Page 1: ...V IP Installation and User Guide...

Page 2: ...4 Based on Firmware 04 00 01 Last updated on 24 January 2005 Document ID p_v ip_00en_manualv2 HETEC Datensysteme GmbH Landsberger Stra e 65 D 82210 Germering Germany Tel 49 89 894367 0 Fax 49 89 89436...

Page 3: ...lation 11 Operation Overview 11 Connectors and Jumpers 11 Front Side Connectors and Indicators 11 Rear Side Connectors 12 Connecting the V IP to the Host System 12 Connecting a Local Console 13 Connec...

Page 4: ...ps 46 KVM Settings 48 User Console 48 Keyboard Mouse 51 Video 53 Device Settings 54 Network 54 Dynamic DNS 56 Security 59 Certificate 61 Serial Settings 63 Intelligent Platform Management Interface IP...

Page 5: ...H V IP Operation Advices 91 I HETEC Warranty Information 93 Limited Warranty 93 Customer Remedies 93 No Other Warranties 93 No Liability For Consequential Damages 93 v...

Page 6: ...vi...

Page 7: ...disclaims any proprietary interest in trademarks and trade names other than its own Authors HETEC Team This document was created on 24 January 2005 About the V IP The V IP provides server management c...

Page 8: ...y of the product to the buyer Technical Support If you need help installing configuring or running the V IP call your HETEC OEM or VAD Technical Support representative We invite you to access the HETE...

Page 9: ...tors System port Attach the system cable to this port Power Status LED Displays the status of the V IP LED off the V IP has no or not enough power LED blinking the V IP is booting up if this process t...

Page 10: ...of your KVM switch The USB to one of the USB interfaces of your server or your USB KVM switch 2 Connect the RJ45 Ethernet connector to your local Ethernet hub using a CAT5 cable 3 Connect the externa...

Page 11: ...ress Netmask 255 255 255 0 Gateway none IP access control none Warning If the DHCP connection fails on boot up the V IP will not have an IP address If this initial configuration does not meet your loc...

Page 12: ...are displayed in the text fields located above If necessary adjust the network settings to your needs To save the changes enter a user name and an according password Then press the Setup De vice butt...

Page 13: ...r a secure encrypted connection via HTTPS Just enter the con figured IP address of the V IP into your web browser The initial login settings are Table 1 3 Standard User Settings Parameter Value Login...

Page 14: ...ote mouse cur sor This is especially necessary when using accelerated mouse settings on the host system In general there is no need to change mouse settings on that Video Settings in Options Menu This...

Page 15: ...offers convenient remote KVM access and control via LAN or Internet It captures digitizes and compresses video and transmits it with keyboard and mouse signals to and from a remote computer Remote ac...

Page 16: ...ver s graphics keyboard and mouse and to send special commands to the server You can also perform periodic maintenance of the server Using the Console Redirec tion Service you can do the following Reb...

Page 17: ...d how they are detected Type of failure Detected by Hard disk failure Console screen CMOS set up information Power cable detached power supply failure Server remains in power off state after power on...

Page 18: ...Chapter 2 Introduction 10...

Page 19: ...Figure 3 1 Front Side Connectors and Indicators System port Attach the system cable to this port Power Status LED Displays the status of the V IP LED off the V IP has no or not enough power LED blink...

Page 20: ...r or the local console video port of your KVM switch The USB to one of the USB interfaces of your server or your USB KVM switch 2 Connect the RJ45 Ethernet connector to your local Ethernet hub using a...

Page 21: ...or 5 UTP cable To establish a 10 Mbps connection the cable has to be connected to a 10BASE T hub Make sure that the cable is wired appropriately for a standard 10BASE T adapter Align the RJ45 plug wit...

Page 22: ...Chapter 3 Installation 14...

Page 23: ...he DHCP connection fails on boot up the V IP will not have an IP address If this initial configuration does not meet your requirements the following describes the initial IP configuration that is nece...

Page 24: ...econfig ured values of the network configuration The values are displayed in the text fields located above If necessary adjust the network settings to your needs To save the changes enter a user name...

Page 25: ...rminal the V IP has a serial line interface rear side This connector is compliant with the RS 232 serial line standard To establish a serial connection use a standard NULL Modem cable The serial line...

Page 26: ...Login admin Password hetec Changing these settings to user specific values is strongly recommended and can be done on the User Management page see the Section called Users And Groups in Chapter 6 Mous...

Page 27: ...cal and remote mouse Fast Sync The fast synchronization is used to correct a temporary but fixed skew Choose the option from the Remote Console options menu If defined you may also press the mouse syn...

Page 28: ...Navigate your mouse pointer into the upper left corner of the applet screen and move it slightly forth and back Thus the mouse will be resynchronized If resynchronizing fails disable the mouse accele...

Page 29: ...se Type selection box Second choose the option Auto Mouse Speed This applies for both USB and PS 2 mice Video Modes The V IP recognizes a limited number of common video modes When running X11 on the h...

Page 30: ...Chapter 4 Configuration 22...

Page 31: ...o come with a Java Runtime Environment version 1 1 or higher If the browser has no Java support such as on a small handheld device you are still able to maintain your remote host system using the admi...

Page 32: ...cess The address used might be a plain IP address or a host and domain name in case you have given your V IP a symbolic name in the DNS For instance type the following in the address line of your brow...

Page 33: ...d to the host system including all possible consequences Warning Your web browser has to accept cookies or else login is not possible Navigation Having logged into the V IP successfully the main page...

Page 34: ...ront end Warning If there is no activity for half an hour the V IP will log you out automati cally A click on one of the links will bring you back to the login screen Logout from the V IP This link lo...

Page 35: ...xy server only without NAT being configured the Remote Console is very unlikely to be able to establish the according connection This is because today s web proxies are not capable of relaying the RFB...

Page 36: ...work your Remote Console window must have the local input focus Remote Console Control Bar The upper part of the Remote Console window contains a control bar Using its ele ments you can see the statu...

Page 37: ...he filter is switched on no remote console interaction is possible and monitoring is possible Exclusive Access If a user has the appropriate permission he can force the Remote Consoles of all other us...

Page 38: ...re 5 8 Remote Console Options Menu Mouse Handling Fast Sync The fast synchronization is used to correct a temporary but fixed skew Intelligent Sync Use this option if the fast sync does not work or th...

Page 39: ...Settings through the HTML Frontend Select this option to enable local video port This option decides if the local video output of the V IP is active and passing through the incoming signal from the h...

Page 40: ...To achieve a better picture quality you may try to change this setting together with the sampling phase Phase Defines the phase for video sampling used to control the display quality together with th...

Page 41: ...icture Soft Keyboard Opens up the Menu for the Soft Keyboard Figure 5 11 Soft Keyboard Show Pops up the Soft Keyboard The Soft Keyboard is necessary in case your host system runs a completely differen...

Page 42: ...possible A typical example is a German localized system that uses a US English keyboard mapping In this case you have to change the Local Keyboard setting to the right language manually Hotkeys Opens...

Page 43: ...rthermore both the incoming In and the outgoing Out network traffic is visible in kB s If compressed encoding is enabled a value in brackets displays the compressed transfer rate Figure 5 15 Status li...

Page 44: ...ttings Table 5 4 Buttons displaying the Monitor Only state The option Monitor Only is disabled The option Monitor Only is enabled For more information about Monitor Only and Exclusive Access settings...

Page 45: ...ol KVM Console Figure 6 1 KVM Console Remote Console Preview To open the KVM console either click on the menu entry on the left or on the console picture on the right To refresh the picture click on t...

Page 46: ...cation are identical to those of the web interface That means the user management of the Telnet interface is entirely controlled with the according functions of the web interface Once you have success...

Page 47: ...ode for serial port 1 The key sequence esc exit switches back to the command mode The command has an optional pa rameter 1 or 2 to select the desired serial port for pass through access Virtual Media...

Page 48: ...board memory This image file is kept in the on board mem ory of the V IP until the end of the current session until you logged out or initiated a reboot of the V IP Options Figure 6 5 USB mass storag...

Page 49: ...ng CD ROM Figure 6 7 Select Windows Share The following information has to be given to mount the image properly Share host The server name or its IP address On Windows 95 98 and Windows ME do not spec...

Page 50: ...t of view of the V IP It is important to specify correct IP addresses and device names Otherwise the V IP may not be able to access the referenced image file Furthermore the specified share has to be...

Page 51: ...s folder input field Comment If necessary adjust the permissions button permissions Click OK to set the options for this share UNIX and UNIX like OS UNIX Solaris Linux If you like to access the share...

Page 52: ...he entire disc from the device dev fd0 and saves the output in the specified output file tmp floppy image Adjust both parameters exactly to your needs input device etc MS Windows You can use the tool...

Page 53: ...he device dev cdrom and saves the output in the specified output file tmp cdrom image Adjust both parameters exactly to your needs input device etc MS Windows To create the image file use your favouri...

Page 54: ...Options User Management Change Password Figure 6 12 Set password To change your password enter the new password in the upper entry field Retype the password in the field below Click Apply to submit y...

Page 55: ...sure to change the password immediately after you have installed and firstly ac cessed your V IP A full list of available options follows This list can only be seen by the superuser Existing users Sel...

Page 56: ...does not affect the settings for the other users Figure 6 14 User Console Settings Part 1 Remote Console Settings for User This selection box displays the user ID for which the values are shown and f...

Page 57: ...ork speed Manually Allows to adjust both compression rate and the colour depth individually De pending on the selected compression rate the data stream between the V IP and the Remote Console will be...

Page 58: ...e JVM in the browser is used to run the code for the Remote Console window which is actually a Java Applet If you check this box for the first time on your administration system and the appropriate Ja...

Page 59: ...cannot be gen erated locally The reason for this might be a missing key or the fact that the local operating system of the Remote Console is unconditionally catching this keystroke already Typical ex...

Page 60: ...he managed host has no USB keyboard support in the BIOS and you have connected the USB cable only then you will have no remote keyboard access during the boot process of the host If USB and PS 2 are b...

Page 61: ...erating systems see the Section called Recommended Mouse Settings in Chapter 4 Mouse Speed Auto mouse speed Use this option if the mouse settings on the host use an additional acceleration setting The...

Page 62: ...but may lead to a constant amount of network traffic even if the display content is not really changing de pending on the quality of the video input signal All in all the default setting should be su...

Page 63: ...ction to it In case you change the settings remotely make sure that all the values are correct and you still have an option to access the V IP Basic Network Settings IP auto configuration With this op...

Page 64: ...annot be contacted Miscellaneous Network Settings Remote Console And HTTPS port Port number at which the V IP s Remote Console server and HTTPS server are listening If left empty the default value wil...

Page 65: ...Chapter 6 Menu Options Dynamic DNS Figure 6 19 Dynamic DNS A freely available Dynamic DNS service dyndns org can be used in the follow ing scenario see Figure 6 20 57...

Page 66: ...istration process This account information together with the hostname is needed in order to determine the IP address of the registered V IP You have to perform the following steps in order to enable D...

Page 67: ...kname Password You have used this password during your manual registration with the Dynamic DNS Server Check time The V IP card registers itself in the Dynamic DNS server at this time Check interval T...

Page 68: ...led Certificate KVM encryption This option controls the encryption of the RFB protocol RFB is used by the Re mote Console to transmit both the screen data to the administrator machine and keyboard and...

Page 69: ...hat the V IP is able to generate a new cryptographic key and the associated Certificate Signing Request CSR that needs to be certified by a certification authority CA A certification authority verifie...

Page 70: ...e V IP once it is installed in the user s network usually the fully qualified domain name It is identical to the name that is used to access the V IP with a web browser but without the prefix http In...

Page 71: ...anges on the certificate e g revocation of the certificate The minimal length of this password is four characters Confirm Challenge Password Confirmation of the Challenge Password Email The email addr...

Page 72: ...em settings are part of the serial settings panel Serial line speed The speed with which the V IP is communicating with the modem Most of all modems available today will support the default value of 1...

Page 73: ...elnet Console IPM 220 L Inline Power Module This is an optionally available external module to switch power of a single sys tem by putting it in the power supply line of the controlled system Intellig...

Page 74: ...work adapter with a side band connection to the BMC mostly on board In the IPMI Settings you have to enter the IP address of this host system and the correct password for the LAN connection You can al...

Page 75: ...here is a setting that allows you to set up a static offset to get your local time Warning There is currently no way to adjust the daylight saving time automati cally So you have to set up the UTC off...

Page 76: ...abled Define a NFS server where a directory or a static link has to be exported to in order to write all logging data to a file that is located there To write logging data from more than one V IP devi...

Page 77: ...saved in the log file Tick the desired box es and click Apply to confirm your selection Maintenance Device Information Figure 6 28 Device Information This section contains a summary with various infor...

Page 78: ...s that the Remote Console is open If the Remote Console is opened in exclusive mode the term exclusive mode is added For more information about this option see the Section called Remote Console Contro...

Page 79: ...ompressed file suffix zip then you have to unzip it before you can proceed Under the Win dows operating system you may use WinZip from http www winzip com for decompression Other operating systems mig...

Page 80: ...t reversible and might take some minutes Make sure the V IP s power supply will not be interrupted during the update process because this may cause an unusable device Thirdly after the firmware has be...

Page 81: ...ewly updated firmware It will close all current connec tions to the administration console and to the Remote Console The whole process will take about half a minute Resetting subdevices e g video engi...

Page 82: ...Chapter 6 Menu Options 74...

Page 83: ...accept incoming TCP connections on these ports 5 Remote console is unable to connect and displays a timeout error Have a look on your hardware If there is a proxy server between the V IP and your hos...

Page 84: ...the default button of dia log boxes in the mouse settings of your operating system 13 The Remote Console does not open with Opera in Linux Some versions of Opera do not grant enough permissions if th...

Page 85: ...on the Internet by their name FAQ Frequently Asked Questions HTTP Hypertext Transfer Protocol One of the protocols used for communication between single computers espe cially between web browsers and...

Page 86: ...red data trans missions SVGA Super Video Graphics Array A refinement of the Video Graphics Array VGA that provides increased pitch and resolution performance UTP Unshielded Twisted Pair A cable with t...

Page 87: ...ay not be able to detect them Table C 1 V IP Video Modes Resolution x y Refresh Rates Hz 640x340 70 85 640x400 56 85 640x480 60 67 72 75 85 90 100 120 720x400 70 85 800x600 56 60 70 72 75 85 90 100 83...

Page 88: ...Appendix C V IP Video Modes 80...

Page 89: ...irtual Media x x x User Management Change Password x x x User Management Users x x x KVM Settings User Console x w o Misc Settings KVM Settings Keyboard Mouse x x KVM Settings Video x x Device Setting...

Page 90: ...Appendix D Users and Roles 82...

Page 91: ...ey board is shown in Figure E 1 However most modifier keys and other alphanumeric keys used for hotkey purposes in application programs are on a similar position no matter what language mapping you ar...

Page 92: ...APE ESC F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 PRINTSCREEN SCROLL LOCK BREAK INSERT HOME POS 1 PAGE_UP PAGE_DOWN DELETE DEL END UP LEFT DOWN RIGHT NUM_LOCK NUMPAD0 NUMPAD1 NUMPAD2 NUMPAD3 NUMPAD4 NUMP...

Page 93: ...Appendix E Key Codes Key Alias Key s NUMPAD NUMPADMUL NUMPAD_MUL x NUMPADMINUS NUMPAD_MINUS NUMPADENTER WINDOWS MENU 85...

Page 94: ...Appendix E Key Codes 86...

Page 95: ...Red 9 USB 5V 2 Green 10 GND sync 3 Blue 11 USB_D 4 USB_D 12 SDA DDC 5 GND 13 HSYNC 6 GND red 14 VSYNC 7 GND green 15 SCL DDC 8 GND blue RJ45 Connector Ethernet Figure F 2 RJ45 Table F 2 RJ45 Pin Assi...

Page 96: ...Appendix F Pin Assignment 88...

Page 97: ...t Width Length Weight Housing Power Consumption Environment Temperature Table G 2 Temperature Attribute Value Operating 0 C to 40 C 32 F to 131 F Storage 18 C to 70 C 20 F to 158 F Humidity Table G 3...

Page 98: ...Appendix G Specifications 90...

Page 99: ...bility of the man ufacturer If the power supply shows a malfunction it must not be opened Instead a request a replacement from the manufacturer or the vendor The power cord of the power supply is the...

Page 100: ...Appendix H V IP Operation Advices 92...

Page 101: ...30 days whichever is longer HETEC will repair or replace products returned to HETEC s facility To request warranty service you must inform HETEC within the warranty period If warranty service is requi...

Page 102: ...Appendix I HETEC Warranty Information 94...

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