22
Parts Gaskets
0016-024931
Chimney lid gasket
0016-025935
Gasket for
cleaning cover
Guarantee
We would like to thank you for purchasing your
Green 250 pellet stove. We recommend that you
read:
- The instructions for installation, use and
maintenance
- The warranty conditions specified below:
Heta wood-burning stoves are subjected to
thorough quality inspections throughout the
manufacturing process and before they leave
the factory and are delivered to the dealer. The
combustion chamber is therefore guaranteed
against manufacturing defects for a period of
five years.
Other components are guaranteed under the
terms of the Danish Sale of Goods Act and carry
a two-year warranty.
The guarantee does not cover:
Wearing parts such as:
- Fireproof stones in the combustion chamber
- Glass
- Sealant tape
- Glass rope
- Stainless steel burn pot
- Any damage arising from inappropriate
installation and/or treatment of the stove and/
or customer errors.
- Damage caused by incorrect use.
- Freight costs in connection with repairs under
the guarantee.
- Assembly / disassembly in connection with
repairs under the guarantee.
Using pellets of poor quality or pellets made of
materials other than pure wood can damage
stove components. As a result, the warranty is
considered null and void and the manufacturer’s
liability is forfeited.
Transport damage is not covered by the warran-
ty. We therefore advise you to check the stove
immediately on delivery and to inform the dealer
immediately if damage is discovered. The ma-
nufacturer’s warranty obligations are limited to
those described above, and no claims can be
made on the basis of a verbal request.
When making a claim,
please state the invoice no.
Warning
If unauthorised changes are
made to your pellet stove and
parts other than original spare
parts are used, the guarantee
will be considered null and void.
