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XPM 200HR™

 

Thermal Printer Family 

HENGSTLER

®

 

 

Part No. D 690 074 

Mod. No. 4 300113 LEV 

page 15 of 32 

 
The  through-beam  sensor  can  also  be  used  in  a  manner  similar  to  a  Black  Mark 
sensor.    Instead  of  a  Black  Mark,  a  hole  is  used  in  the  paper.    The  through-beam 
sensor  is  located  in  one  of  19  different  possible  locations.    The  positions  of  these 
sensors are detailed in the Figure 14. 
 

3.5.4. “Printhead Raised” Sensor 

Two additional “Printhead Raised” microswitches are used  to  determine whether the 
printhead  is  in  the  up  (do  not  print)  or  down  (ready  to  print  position).    (Please  note 
that these microswitches are wired in series, and so will only report “ready to print” if 
both  are  closed.)    Normally,  most  of  the  heat  generated  by  thermal  printing  is 
transferred  to the  paper  being  printed  and is  removed from  the  printer  as  the  paper 
advances.    When  the  printhead  is  up,  no  heat  is  being  transferred to the  paper  and 
the  heat  remains  in  the  individual  dots,  allowing  them  to  overheat  if  activated 
repeatedly.    Because  this  may  cause  permanent  damage  to  the  printer,  the 
XPM 200HR™ firmware will prevent printing or paper loading if the head is up.   
 
The output of this microswitch pair is  also available via the Query function.  See the 
XPM 200HR™  Emulation  Command  Set  Reference  D  690  004  for  details  on 
determining the printhead position and the printhead temperature. 

3.5.5. Cutter Sensors 

The XPM 200HR™ uses a “pizza-cutter” style paper cutter.  A cutting disk moves 
from one side to the other to sever the paper from the roll against a stationary blade.  
Sensors are located at the end of travel for this cutter so the controller can detect 
where the cutter blade is and determine in which direction it should be moved to cut 
the paper.  Printer throughput time is improved by cutting in both directions, 
eliminating the need for the cutter to make a non-cutting movement to an arbitrary 
“home” position. 

3.5.6. Paper Exit Sensor 

A sensor on the exit side of the print mechanism detects when paper has passed 
through the cutter assembly and reached the paper exit. 

3.5.7. Paper Pre-End (Paper Low) Sensors  

The  XPM  200HR™  has  inputs  for  two  pair  of  sensors  indicating  Paper  Pre-End 
(Paper Low).  (Pairs of inputs are used to allow connection, in other applications, to a 
dual-feed unit, which can handle two paper sources.  In that case, one Paper Pre-End 
input  is  used  for  each  paper  source.)    One  sensor  pair  is  used  to  detect  standard 
Paper  Pre-End  (PPE).    Connected  to  appropriately  selected  sensor,  and  positioned 
the  desired  distance  from  the  end  of  the  paper  supply,  it  will  signal  via  a  query 
through  the  interface  when  paper  has  become  low  enough  to  activate  this  signal.  
This is normally used to allow time to change an almost empty paper roll before it is 
exhausted.    This  is  an  analog  sensor  input  that  is  converted  to  a  digital  signal  via 
analog  to  digital  (A/D)  conversion.    Therefore,  it  is  possible  to  read  their  analog 
values and use this information as a measure of sensor obstruction. 
 
The second sensor pair is also for Paper Pre-End, but is intended for use as what is 
commonly  called  a  “weekend  sensor”  (PWE).    While  the  standard  PPE  sensors 
detect when paper has reached  some user-defined point where a paper change will 
be  required  shortly,  PWE  sensors  are  usually  set  to  signal whether there  is  enough 
paper remaining to make it through the weekend without replenishing the paper.  This 
is  especially  useful  for  installations  where  there  is  no  staff  available  to  change  the 
paper over the weekends.  The PWE input is a direct digital input.  Since no supply is 
provided  to  power  an  LED-style  sensor,  these  inputs  are  best  used  with  a 
microswitch. 
 

Summary of Contents for XPM 200HR

Page 1: ... Part No D 690 074 Version 1 02 Mod No 4 300113 LEV Operating Manual XPM 200HR v1 Thermal Printer Family E ...

Page 2: ...t All information contained in this manual is provided without regard to any possible patent protection All rights reserved Reproduction translation and or distribution of this document or extracts thereof are permitted only by express authorization from Hengstler GmbH The Hengstler name and the Hengstler logo are registered trademarks of Hengstler GmbH Windows and Microsoft are registered tradema...

Page 3: ...3 LEV page 3 of 32 Document History Revision Date Initials Status Description 1 00 2012 May 10 CBL Closed Initial version 1 01 2013 Jan 28 CBL Closed Reduced paper weight to 80 g m 1 02 2013 Jan 30 CBL Closed Revised paper weight to 80 100 g m cleaned up other unfinished areas ...

Page 4: ...rs 15 3 5 8 LED Indicators 17 3 6 Graphic Printing vs Printing with Printer s Fonts 17 4 Unpacking 18 5 Major Options 18 5 1 Presenter 18 6 Installation 19 6 1 Function 19 6 2 Mounting Printer 19 6 3 Mounting Controller 20 6 4 Wiring 21 6 4 1 Power 21 6 4 2 Interfacing 22 6 5 Paper Supply 22 6 5 1 Paper Roll Holder 22 6 6 Power Supply Specifications 23 7 Operation 23 7 1 Loading Paper 23 7 2 Print...

Page 5: ...al Printer Family HENGSTLER Part No D 690 074 Mod No 4 300113 LEV page 5 of 32 13 1 1 FCC Part 15 Class B Device 32 13 1 2 EN55022 Emissions 32 13 1 3 EN55024 Electromagnetic Susceptibility 32 13 2 Printer Drawings 32 ...

Page 6: ...e for when documents are to be printed on preprinted forms or with a predetermined length The XPM 200HR has a print resolution of 300 dpi to ensure that graphics such as logos etc can be printed with excellent quality The printer is available with or without a presenter The XPM 200HR printer family has been designed for use primarily in kiosks and similar information or ticket printing application...

Page 7: ...oller and or related subassemblies such as presenters dual feed units bundlers paper roll holders chassis etc HENGSTLER accepts no liability and the guarantee shall be void Printing without paper can result in damage to the platen or thermal printhead Never use paper that might contain staples paper clips or other metal objects If the printer will be stored or will not print for a long period of t...

Page 8: ... next row of dots on the paper The thermal paper is coated with several compounds At room temperature these compounds are white in color and do not react with each other The heat from the thermal printhead acts as a catalyst in the areas where the small printhead dots are fired causing these compounds to react with each other and form a new compound which is a contrasting color usually black The p...

Page 9: ...XPM 200HR Thermal Printer Family HENGSTLER Part No D 690 074 Mod No 4 300113 LEV page 9 of 32 3 2 Functional View Figure 1 Figure 2 ...

Page 10: ...ing loaded printhead presses the paper to insure good thermal conductivity The interface stepper motor used to turn the platen sensors printhead optional presenter motors and paper cutter are all connected to the controller which sends commands and causes these components to function at the proper time The cutter separates the paper from the paper supply when commanded to do so by the controller T...

Page 11: ...nderneath it How the printer reacts next depends upon the printer s settings One common selection is for the partial printout to be invalidated printed over to make it illegible as it is retracted out the back of the printer Another is to simply eject the partial printout out the rear of the printer If the XPM 200HR is equipped with a presenter paper loading is as described above When a printout i...

Page 12: ...ovide access to the presenter paper path Press lightly on the non moving portion of the presenter top section to the outside of the rollers to close the presenter again There are several versions of the XPM 200HR controller depending upon the features ordered One significant difference between them is the additional connector for controlling the optional loop presenter Figure 6 shows the XPM 200HR...

Page 13: ...emove paper scraps and clean paper dust CAUTION While the top cover is open there is a serious risk of injury from the sharp cutter blades Exercise care at all times to avoid injury CAUTION The thermal printhead heats up significantly during operation and may be hot Avoid burns by not touching the thermal printhead directly Avoid touching the thermal printhead at all times Fingerprints or skin oil...

Page 14: ...c position after each print job One common reason for this is to so that preprinted information is properly located with respect to information printed by the printer itself for example printing a date inside a preprinted box Black marks must be located on the back non coated side of the thermal paper The XPM 200HR printer is designed to allow for numerous Paper Entrance Black Mark sensor location...

Page 15: ...e paper Printer throughput time is improved by cutting in both directions eliminating the need for the cutter to make a non cutting movement to an arbitrary home position 3 5 6 Paper Exit Sensor A sensor on the exit side of the print mechanism detects when paper has passed through the cutter assembly and reached the paper exit 3 5 7 Paper Pre End Paper Low Sensors The XPM 200HR has inputs for two ...

Page 16: ...nnector is as follows PPE Sensors Connector Pin 6 5 VDC to be used as a voltage source for pull ups etc for PWE AUX sensors Pin 7 Common Ground Pin 8 PPE Sensor Signal 1 A1 Pin 9 PPE Sensor Power Output 1 A1 Pin 10 PPE Sensor Power Output 2 A2 Pin 11 PPE Sensor Signal 2 A2 Pin 12 Auxiliary AUX Input Pin 19 PWE Sensor Signal 1 B1 Pin 20 PWE Sensor Signal 2 B2 Figure 9 Please note that the XPM 200HR...

Page 17: ...lization phase Probable system stall during boot phase Please note that much more detailed information concerning the printer s current state can be obtained by requesting the printer s status via the interface Please refer to the XPM 200HR Emulation Command Set Reference D 690 004 for details 3 6 Graphic Printing vs Printing with Printer s Fonts One area that causes frequent confusion with regard...

Page 18: ... a 12 x 20 pixel character the Hengstler XPM 200HR printer would require 1 600 bytes to print one line Please note that these are estimates and that various compression routines also impact the print speed The advantage of Graphic printing then is the ability to print anything pictures text photos etc exactly as you see it on your screen The disadvantage is that to do so much more data 40 times as...

Page 19: ...90 It may also be angled upward as long as the design of the system into which it mounts is such that a printout cannot slide back into the printer after it is cut Please note that the printer itself mounts via two M4 anchor nuts built into the print mechanism An M3 screw with lock washer not supplied are used for mounting Note It is critical that the length of the mounting screw conform to the th...

Page 20: ...be installed near high frequency devices or strong magnetic fields The XPM 200HR controller as well as the complete system contains sensitive mechanical and electronic components which could be damaged or destroyed by extreme vibration or shock such as that caused by impact or dropping The XPM 200HR Controller board must be attached to a grounded base which is made of sheet steel Use screws and ny...

Page 21: ...r may provide both mechanical protection for the controller and additional EMI EMC shielding Figure 10A 6 4 Wiring 6 4 1 Power Power is connected to the XPM 200HR thermal printer via a JST connector The connector consists of a JST VHR 4N shell and two SVH 21T P1 1 contacts Wiring is as follows Pin Function 1 Ground 0 VDC 2 Ground 0 VDC 3 24 VDC 4 24 VDC ...

Page 22: ...t the arm against the spring which puts force on the paper roll and starts it moving slowly As more printing takes place the roll gradually accelerates until it s up to printing speed Without the dancer bar slack paper would be taken up until it was suddenly no longer slack Now the printer must accelerate a large heavy paper roll from zero speed to full print speed in essentially no time This can ...

Page 23: ...at said we recommend the following power supply specifications for most applications Please see the Technical Specifications section near the end of this document for full details DC Output Voltage 24 volts 5 DC Output Current nominal 5 5 to 8 0 amperes Hold Up Time 20 ms minimum Current Limitations 16 amperes minimum current limit 7 Operation 7 1 Loading Paper Before loading the printer make sure...

Page 24: ...s automatic and transparent to the application In the event of a paper jam the XPM 200HR can be configured to make several repeat attempts to cut the paper The number of attempts can be specified by using the XPM 200HR Configuration Tool If these attempts are unsuccessful the printer will report a paper jam through the status system Note Please be sure to remove power from the printer before openi...

Page 25: ...s a tool that they use to verify command sequences and responses XPM 200HR Uninstaller Tool Use this tool to uninstall single or all versions of the XPM 200HR driver XPM 200HR Upload Tool Used to upload new firmware specific data files etc to the flash area of your XPM 200HR printer XPM 200HR Wide Font Tool Used for uploading Wide Font formats such as Chinese or Korean from standard graphic files ...

Page 26: ...XPM 200HR family of printers include a feature that will adjust burn time automatically depending upon ambient temperature Burn Time Correction allows the adjustment of these burn times to tune the printer to maximum performance for any given paper thereby improving print quality but having little effect on current consumption If current draw is truly critical reducing these values will reduce cur...

Page 27: ...et printer option on Tool Settings tab of XPM 200HR Configuration Tool 10 Maintenance The XPM 200HR printers require very little maintenance Note Discharge your body s static electric charge by touching a grounded surface before performing any maintenance procedure Do not touch the connector pins of the printhead cable with your bare hands Note Do not touch the surface of the thermal printhead Mec...

Page 28: ...aper Specification D 689 112 12 3 Black Mark Sensor Location The Black Mark sensor which also functions as a paper present sensor on the XPM 200HR printers can be located in numerous positions during manufacturing Figure 13 shows where the black marks should be located in order to be detected when a reflex sensor is used The default standard sensor positions are so marked The XPM 200HR printer is ...

Page 29: ...tector When the light is blocked and cannot reach the detector the printer reports that paper is present When the light does reach the sensor the printer concludes that there is no paper present The through beam sensor can also be used in a manner similar to a Black Mark sensor Instead of a Black Mark a hole is used in the paper The through beam sensor is located in one of 19 different possible lo...

Page 30: ...XPM 200HR Thermal Printer Family HENGSTLER Part No D 690 074 Mod No 4 300113 LEV page 30 of 32 Figure 14 ...

Page 31: ...rtain OEM applications Contact Hengstler for details Printable Width 216 mm Paper Weight 80 100 g m Other paper weights may be possible in certain OEM applications Contact Hengstler for details Paper Capacity 6 inch 150 mm roll diameter 12 inch 300 mm reduced performance Interface Type USB 1 1 Cable length 3 meters Operating Voltage 24 VDC 5 Current Draw In standby approx 3 6 VA typ depending upon...

Page 32: ...paration between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help 13 1 2 EN55022 Emissions The XPM 200HR family of thermal printers are class B appliances When operating the printer from a DC building power supply or when the DC power cable exceeds 3 ...

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