TT4000 Series
Operating Instruction
34
Problem
Cause
Solution
Printer prints a series
of characters instead
of the label format
Printer is in Monitor mode
Exit Monitor mode.
Transfer ribbon loaded
incorrectly
Check course of transfer ribbon and
orientation of the covered side and
correct if necessary.
Printer transports the
label medium, but not
the transfer ribbon
Unfavourable combination
of labels and transfer
ribbon
Use another ribbon type or brand.
Printer prints only
every second label
Format setting in software
is too large.
Change format setting in the
software. In TagPrintPRO, select
label guide ->
reduce
width
if
heatshrink tubing or reduce
lenght
(TIPTAGS only)
Printer prints erratic,
i.e. two or more,
misses one or more
Position of media sensor or
media guides too loose
Check that the sensor and the
media gap are aligned. Take
special care if printing on TIPTAGS.
Ensure guides are set to snugfit
and not loose to allow the material
to wander. See also “Positioning
the label roll on the roll retainer “ on
page 16 and “Setting the label
sensor” on page 17.
Print driver settings
Open print driver:
Properties ->
Options -> Unprintable
area:
ensure both
left
and
right
are set to
0.0
.
Template settings
Check that correct template has
been selected.
Table data missing
Check within the TagPrintPRO
table that cell without data heve not
been selected.
Offset within page set-up
Open „
File
“ in TagPrintPRO and
select „
Page Setup
“. Ensure that
top
and
left
are set to
0.0
.
Material moves
through printer but no
print
Offset within the machine
parameters
Check X and Y axis setting on
printer navipad. Select on printer
navipad
menu -> Set up ->
Machine parameters ->
X and
Y axis set to 0.0
.
Incorrect media selection or
position of media sensor
Open print driver:
Properties ->
Advanced set up -> Select
media
(Gap, Continuous or
Backside Mark).
Continuously spools
out material
Position of media sensor
Check that the sensor and the
media gap are aligned. Take
special care if printing on TIPTAGS.
Ensure guides are set to snugfit
and not loose to allow the material
to wander. See also “Positioning
the label roll on the roll retainer “ on
page 16 and “Setting the label
sensor” on page 17.
