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©2004 Helix Technology Corporation
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Appendix A - Customer Support Information
Customer Support Center Locations
To locate a Customer Support Center near you, please visit our website
www.helixtechnology.com
on the world wide web and select
CONTACT
on
the home page.
Guaranteed Up-Time Support (GUTS)
For 24 hour, 7 day per week Guaranteed Up-Time Support (GUTS) dial:
800-367-4887
- Inside the United States of America
508-337-5599
- Outside the United States of America
Product Information
Please have the following information available when calling so that we
may assist you:
•
Product Part Number
•
Product Serial Number
•
Product Application
•
Specific Problem Area
•
Hours of Operation
•
Equipment Type
•
Vacuum System Brand/Model/Date of Manufacture
For your convenience, you may also e-mail us at: