Heinner HEM-250, User Manual, Page: 27 / 56

www.heinner.com 1050W, 50-60Hz, 220-240V
26
Symptom Cause Corrections
Water leaks
from the
bottom of
coffee maker.
There is much water in the drip
tray. Please clean the drip tray.
The coffee maker is malfunction. Please contact with the authorized
service facility for repairing.
Water leaks out
of outer side of
filter.
There is some coffee powder on
filter edge. Get rid of them.
Acid (vinegar)
taste exists in
Espresso
coffee.
No clean correctly after cleaning
mineral deposits. Clean coffee maker per the content
in “before the first use” for several
times.
The coffee powder is stored in a
hot, wet place for a long time. The
coffee powder turns bad. Please use fresh coffee powder, or
store unused coffee powder in a
cool, dry place. After opening a
package of coffee powder, reseal it
tightly and store it in a refrigerator
to maintain its freshness.
The coffee
maker cannot
work any more.
The power outlet is not plugged
well. Plug the power cord into a wall
outlet correctly, if the appliance
still does not work, please contact
with the authorized service facility
for repairing.
The steam
cannot froth.
The steam ready indicator is not
illuminated. Only after the steam ready
indicator is illuminated, the steam
can be used to froth.
The container is too big or the
shape is not fit. Use high and narrow cup.
You have used skimmed milk Use whole milk or half-skimmed
milk
VII. TROUBLESHOOTING