Heiko Thermal 12 User Manual Download Page 1

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Heat Pump

DC Inverter Air to Water

Before operating this product, please read the

instructions carefully and keep this manual for future use.

This product may only be installed or serviced by

qualified personnel.

This appliance is filled with R32 refrigerant.

User’s manual

Thermal 6
Thermal 9
Thermal 12

Summary of Contents for Thermal 12

Page 1: ...s product please read the instructions carefully and keep this manual for future use This product may only be installed or serviced by qualified personnel This appliance is filled with R32 refrigerant User s manual User s manual Thermal 6 Thermal 9 Thermal 12 ...

Page 2: ...allation 3 2 Tools needed 3 3 Installation of the indoor control unit 3 4 Installation of the monoblock unit 3 5 Accessories 3 6 Wiring 3 7 3 8 Water pipe connection 3 9 Test run 4 Usage 4 1 Introduction of operation panel 4 2 Operation instruction 4 3 Electric heater 4 4 Failure codes 3 1 General application system introduction Installation of safety valve kit 4 10 12 13 15 16 16 17 19 22 25 28 3...

Page 3: ...ines and dimensions 6 2 Exploded view 6 3 Wiring diagram 5 3 Cleaning of water filter 5 4 Cleaning of plate heat exchanger 5 5 Gas charging Condenser coil Service of indoor control unit Service of monoblock unit Attached drawing 6 4 Appendix A Wiring 110 110 113 113 113 113 115 115 117 121 121 123 125 128 Catalogue 3 ...

Page 4: ... persons Gerneral Notice Transport of equipment containing flammable refrigerants Compliance with the transport regulations Marking of equipment using signs Compliance with local regulations Disposal of equipment using flammable refrigerants Compliance with national regulations Storage of equipment appliances The storage of equipment should be in accordance with the manufacturer s instructions Sto...

Page 5: ...or to work taking place the area around the equipment is to be surveyed to make sure that there are no flammable hazards or ignition risks No Smoking signs shall be displayed Ventilated area Ensure that the area is in the open or that it is adequately ventilated before breaking into the system or conducting any hot work A degree of ventilation shall continue during the period that the work is carr...

Page 6: ...n of a potentially hazardous situation Particular attention shall be paid to the following to ensure that by working on electrical components the casing is not altered in such a way that the level of protection is affected This shall include damage to cables excessive number of connections terminals not made to original specification damage to seals incorrect fitting of glands etc Ensure that appa...

Page 7: ...ked flames shall be removed extinguished If a leakage of refrigerant is found which requires brazing all of the refrigerant shall be recovered from the system or isolated by means of shut off valves in a part of the system remote from the leak Oxygen free nitrogen OFN shall then be purged through the system both before and during the brazing process 12 Removal and evacuation When breaking into the...

Page 8: ... if required for handling refrigerant cylinders All personal protective equipment is available and being used correctly The recovery process is supervised at all times by a competent person Recovery equipment and cylinders conform to the appropriate standards d Pump down refrigerant system if possible If a vacuum is not possible make a manifold so that refrigerant can be removed from various parts...

Page 9: ...r has been properly maintained and that any associated electrical components are sealed to prevent ignition in the event of a refrigerant release Consult manufacturer if in doubt The recovered refrigerant shall be returned to the refrigerant supplier in the correct recovery cylinder and the relevant Waste Transfer Note arranged Do not mix refrigerants in recovery units and especially not in cylind...

Page 10: ...ease always add a mixture valve before water tap and set it to proper temperature Ground wire Use a dedicated socket for this unit otherwise malfunction may occur The power supply to the unit must be grounded Do not touch the air outlet grill when fan motor is running Do not touch the power plug with wet hands Never pull out the plug by pulling the power cable Do not operate your air conditioner i...

Page 11: ...rules ON OFF Please select the correct fuse or breaker as per recommended Steel wire or copper wire cannot be taken as substitute for fuse or breaker Otherwise damages maybe caused Be aware fingers might be hurt by the fin of the coil 11 This marking indicates that this product should not be disposed with other household wastes throughout the EU To prevent possible harm to the environment or human...

Page 12: ...le 1 Before use Water inlet Water Outlet Filter Water pump Heat exchanger Power supply Four way vavle Compressor Three way valve Refrigerant Filter T connector Fan motor Pressure check valve Evaporator Heating Cooling 12 ...

Page 13: ...onents 1 Before use 1 4 1 Indoor control unit 1 13 Safety valve kit Thermal 6 9 12 Cable gland Operation panel Water outlet 1 Water outlet 2 Water inlet Electric box cover Door Water pump Electric heater Water pump ...

Page 14: ...4 Thermal 6 9 12 Thermal 6 GWP 675 0 61 tonnes equivalent CO2 refrigant quantity R32 0 9kg Thermal 9 GWP 675 0 95 tonnes equivalent CO2 refrigant quantity R32 1 4kg Thermal 12 GWP 675 1 22 tonnes equivalent CO2 refrigant quantity R32 1 8kg ...

Page 15: ...ter inlet outlet temperature 40 45 Ambient temperature DB 7 WB 6 Cooling condition water inlet outlet temperature 23 18 Ambient temperature DB 35 WB 24 Cooling condition water inlet outlet temperature 12 7 Ambient temperature DB 35 WB 24 The specifications are subject to change without prior notice For actual specifications of unit please refer to the stickers on the unit 2 3 4 5 ...

Page 16: ...iagrams with software instructions Beginning from the green Start Here bubble follow the appropriate arrows to each question which are dependent on the needs of the user The corresponding assembly instructions will be found by turning to the page number in the end bubble Note The instructions in this section are meant to achieve the minimum requirements for successful system operation only For mor...

Page 17: ...iguration matches the assembly drawing depicted on the right for a one temperature zone without domestic hot water setup Note Refer to the next page for wiring and software operation instructions Name Symbol Name Symbol Temp Sensor Safety valve Kit Ball valve Water filter Air purging valve Water pump Mixing valve Motorized valve Expansion tank Note Dotted lines mean able to be controlled by the He...

Page 18: ...gs 1 Set the needed working modes of the unit via the menu H 2 If no heating curve is desired 3 Locate and activate the buffer tank and appropriate pumps under H 1 Setting a heating curve H Configuring the set water heating temperatures 2 Temperature configuration options for Heating Cooling circuit 1 are found under C Configuring the set water cooling temperature if applicable ...

Page 19: ...cooling only through the use of a two way motorized valve Note For the cooling only or heating only circuit a motorized two way valve can be connected to the unit to cut the water supply during heating or cooling operation Refer to the next page for wiring and software operation instructions Name Symbol Name Symbol Temp Sensor Safety valve Kit Ball valve Water filter Air purging valve Water pump M...

Page 20: ...gs 1 Set the needed working modes of the unit via the menu H 2 If no heating curve is desired 3 Locate and activate the buffer tank and appropriate pumps under H 1 Setting a heating curve H Configuring the set water heating temperatures 2 Temperature configuration options for Heating Cooling circuit 1 are found under C Configuring the set water cooling temperature if applicable ...

Page 21: ...2 21 2 Assembly Configurations Drawing 2 Software Basic Settings continued 4 The location of the configuration for heating only or cooling only system is under ...

Page 22: ...the Heat Pump Notice The Fan Coil Unit Floor Heating System and Radiator are placeholder distribution systems only and can be substituted by any other appropriate distribution systems Please ensure that the configuration matches the assembly drawing depicted on the right for a two temperature zone without domestic hot water setup Note Refer to the next page for wiring and software operation instru...

Page 23: ...H 2 If no heating curve is desired 3 Locate and activate the buffer tank and appropriate pumps under H 1 Setting a heating curve H Configuring the set water heating temperatures 2 Temperature configuration options for Heating Cooling circuit 1 are found under C Configuring the set water cooling temperature if applicable For connection for mixing valve 2 please refers to the appendix A on page 128 ...

Page 24: ...ting curve is desired Note This pair of settings will interpret Heating Cooling Circuit 2 as the low demand distribution system requiring a lower set temperature for heating and higher set temperature for cooling 4 1 Activate the mixing valve to manage the second circuit C Configuring the set water cooling temperature if applicable 4 Temperature configuration options for Heating Cooling circuit 2 ...

Page 25: ...t Pump Please ensure that the configuration matches the assembly drawing depicted on the right for a two temperature zone without domestic hot water setup that includes a component circuit capable of heating or cooling only through the use of a two way motorized valve Note For the cooling only or heating only circuit a motorized two way valve can be connected to the unit to cut the water supply du...

Page 26: ...H 2 If no heating curve is desired 3 Locate and activate the buffer tank and appropriate pumps under H 1 Setting a heating curve H Configuring the set water heating temperatures 2 Temperature configuration options for Heating Cooling circuit 1 are found under C Configuring the set water cooling temperature if applicable For connection for mixing valve 2 please refers to the appendix A of this manu...

Page 27: ...on of the configuration for heating only or cooling only system is under H 1 Setting a heating curve H 2 If no heating curve is desired 5 1 Activate the mixing valve to manage the second circuit C Configuring the set water cooling temperature if applicable Note This pair of settings will interpret Heating Cooling Circuit 2 as the low demand distribution system requiring a lower set temperature for...

Page 28: ...guration matches the assembly drawing depicted on the right for a two temperature zone without domestic hot water setup that utilizes the secondary pump for a heating only operation Refer to the next page for wiring and software operation instructions Name Symbol Name Symbol Temp Sensor Safety valve Kit Ball valve Water filter Air purging valve Water pump Mixing valve Motorized valve Expansion tan...

Page 29: ...H 2 If no heating curve is desired 3 Locate and activate the buffer tank and appropriate pumps under H 1 Setting a heating curve H Configuring the set water heating temperatures 2 Temperature configuration options for Heating Cooling circuit 1 are found under C Configuring the set water cooling temperature if applicable For connection for mixing valve 2 please refers to the appendix A of this manu...

Page 30: ... H Configuring the set water heating temperatures H 1 Setting a heating curve H 2 If no heating curve is desired 4 1 Activate the mixing valve to manage the second circuit C Configuring the set water cooling temperature if applicable Note This pair of settings will interpret Heating Cooling Circuit 2 as the low demand distribution system requiring a lower set temperature for heating and higher set...

Page 31: ...uration matches the assembly drawing depicted on the right for a one temperature zone setup that includes domestic hot water Note Refer to the next page for wiring and software operation instructions Name Symbol Name Symbol Temp Sensor Safety valve Kit Ball valve Water filter Air purging valve Water pump Mixing valve Motorized valve Expansion tank Note Dotted lines mean able to be controlled by th...

Page 32: ...gs 1 Set the needed working modes of the unit via the menu H 2 If no heating curve is desired 3 Locate and activate the buffer tank and appropriate pumps under H 1 Setting a heating curve H Configuring the set water heating temperatures 2 Temperature configuration options for Heating Cooling circuit 1 are found under C Configuring the set water cooling temperature if applicable ...

Page 33: ...onfigurations Drawing 6 Software Basic Settings continued 4 Double check to ensure that the Domestic Hot Water option is enabled under Configure the desired setpoint for water temperature default set to 50 C 5 3 33 ...

Page 34: ...ing or cooling only through the use of a two way motorized valve Note For the cooling only or heating only circuit a motorized two way valve can be connected to the unit to cut the water supply during heating or cooling operation Refer to the next page for wiring and software operation instructions Name Symbol Name Symbol Temp Sensor Safety valve Kit Ball valve Water filter Air purging valve Water...

Page 35: ...gs 1 Set the needed working modes of the unit via the menu H 2 If no heating curve is desired 3 Locate and activate the buffer tank and appropriate pumps under H 1 Setting a heating curve H Configuring the set water heating temperatures 2 Temperature configuration options for Heating Cooling circuit 1 are found under C Configuring the set water cooling temperature if applicable ...

Page 36: ... Settings continued Double check to ensure that the Domestic Hot Water option is enabled under 5 The location of the configuration for heating only or cooling only system is under 4 Configure the desired setpoint for water temperature default set to 50 C 6 ...

Page 37: ...uration matches the assembly drawing depicted on the right for a two temperature zone setup that includes domestic hot water Note Refer to the next page for wiring and software operation instructions Name Symbol Name Symbol Temp Sensor Safety valve Kit Ball valve Water filter Air purging valve Water pump Mixing valve Motorized valve Expansion tank Note Dotted lines mean able to be controlled by th...

Page 38: ...H 2 If no heating curve is desired 3 Locate and activate the buffer tank and appropriate pumps under H 1 Setting a heating curve H Configuring the set water heating temperatures 2 Temperature configuration options for Heating Cooling circuit 1 are found under C Configuring the set water cooling temperature if applicable For connection for mixing valve 2 please refers to the appendix A of this manu...

Page 39: ...ng a heating curve H 2 If no heating curve is desired 4 1 Activate the mixing valve to manage the second circuit Note This pair of settings will interpret Heating Cooling Circuit 2 as the low demand distribution system requiring a lower set temperature for heating and higher set temperature for cooling Dependent on whether cooling is needed H configuring the set water heating temperatures 3 cont C...

Page 40: ...g or cooling only through the use of a two way motorized valve Note For the cooling only or heating only circuit a motorized two way valve can be connected to the unit to cut the water supply during heating or cooling operation Refer to the next page for wiring and software operation instructions Name Symbol Name Symbol Temp Sensor Safety valve Kit Ball valve Water filter Air purging valve Water p...

Page 41: ...H 2 If no heating curve is desired 3 Locate and activate the buffer tank and appropriate pumps under H 1 Setting a heating curve H Configuring the set water heating temperatures 2 Temperature configuration options for Heating Cooling circuit 1 are found under C Configuring the set water cooling temperature if applicable For connection for mixing valve 2 please refers to the appendix A of this manu...

Page 42: ... is desired 5 1 Activate the mixing valve to manage the second circuit Note This pair of settings will interpret Heating Cooling Circuit 2 as the low demand distribution system requiring a lower set temperature for heating and higher set temperature for cooling Dependent on whether cooling is needed H configuring the set water heating temperatures 3 cont Configure the water pump to operate for hea...

Page 43: ...lizes the secondary pump for a heating only operation Note For the heating only circuit a motorized two way valve can be connected to the unit to cut the water supply during heating operation Refer to the next page for wiring and software operation instructions Name Symbol Name Symbol Temp Sensor Safety valve Kit Ball valve Water filter Air purging valve Water pump Mixing valve Motorized valve Exp...

Page 44: ... H 2 If no heating curve is desired 3 Locate and activate the buffer tank and appropriate pumps under H 1 Setting a heating curve H Configuring the set water heating temperatures 2 Temperature configuration options for Heating Cooling circuit 1 are found under C Configuring the set water cooling temperature if applicable For connection for mixing valve 2 please refers to the appendix A of this man...

Page 45: ...ound under H 1 Setting a heating curve H 2 If no heating curve is desired 4 1 Activate the mixing valve to manage the second circuit Note This pair of settings will interpret Heating Cooling Circuit 2 as the low demand distribution system requiring a lower set temperature for heating and higher set temperature for cooling H configuring the set water heating temperatures 3 cont Configure the water ...

Page 46: ...city water in the coil thus it will have less volume of sanitary hot water available compared with other solutions The advantages of this application is A Heat pump is connected with tank directly so it can effectively ensures the water flow rate inside heat pump system B Sanitary hot water is heated up by going through the coil which makes it un necessary to have sanitization This will help the s...

Page 47: ...e advantage of this application is that it can supply bigger volume of hot sanitary hot water The disadvantage of this application is that this coil may create big water flow resistance to heat pump water circuit Thus it may need to add a secondary water pump to ensure the flow rate of heat pump unit Otherwise it may affect unit efficiency or make the unit work improperly High temperature hot wate...

Page 48: ...es its temperature won t be too high to burn people If the structure of the tank permits it is suggested to use a manual 4 way mixture valve in sanitary hot water system as shown below This can further improve the utilization of hot water in the tank Water inlet from heat pump Water inlet from heat pump Magnesium rod T P valve 4 Way water mixture valve City water High temperature hot water export ...

Page 49: ...re meter Motorized 2 way valve Filter 18 21 One way valve Item Name M1 M2 Drainage High temperature hot water export HWT City water M T P valve T P valve 17 21 18 20 7 16 BFT FLH1 FLH2 FLH3 3 Installation 3 1 2 Heater cooling distribution system Note Buffer tank is always recommended to be included in the system especially when the distribution system has water volume less then 20L W It should be ...

Page 50: ...ngcircuit 2 set to OFF 3 1 4 Heating Cooling Circuit 1 Control of Mixing Valve 1 MV1 If system water temperature may higher lower than temperature that are need for circuit 1 in heating cooling operation then a mixing valve can be add to circuit 1 and connected to MV1 port in indoor unit Unit will control the mixing valve mix the supply and return water of circuit 1 to have the temperature read vi...

Page 51: ...ed via setting here unit will show relative failure code Tips When Mixing valve is needed In general if system water temperature may higher lower than temperature that are need for this circuit then a mixing valve is needed A If a system has two circuits these two circuits may require different water temperatures Heat pump has to take the higher lower setting among two circuits as the set temperat...

Page 52: ...ffer tank is set both P1 circulation pump for circuit 1 and P2 circulation pump fo circuit 2 will work once the distribution system has the heating or cooling demand as per the pump setting and obeys following rules Actual temperature in buffer tank detected via Tc 20 in heating Only 20 and above can be useful for distribution system in heating operation Actual temperature in buffer tank detected ...

Page 53: ...about 80 mm deviation in size may occur knife and two adjustable spanners or pliers and possibly torque wrench 3 3 1 Installation notes 1 2 The indoor unit shall be placed in dry and well ventilated environment 3 Indoor unit mustn t be installed in an environment where volatile corrosive or flammable liquid or gas exists 4 The indoor control unit should be installed indoors and mounted on the wall...

Page 54: ...he nuts out from the expansion bolts Fix the mounting board on the expansion bolts a little bit but don t be too tight Use a hammer to pound the expansion bolts into the drilled holes Fasten the nuts by turning the wrench to fix the mounting board on the wall control 3 Installation 1 2 3 4 5 6 Note You must choose very firm wall for installation otherwise the bolts may get loose and unit be damage...

Page 55: ...l the indoor control unit and unit in damp locations otherwise it may cause short circuit or corrosion of some components The unit should be free from corrosive and moisture surrounding Otherwise the lifetime of the unit might be shortened 10 Please ensure enough space around the unit for better ventilation and maintenance Please refer to the illustration below monoblock monoblock Monoblock monobl...

Page 56: ...damage to the equipment 3 User should double check and make sure the installation of unit is firm enough 4 The bracket can be of stainless steel galvanized steel aluminum and other materials as required by the user 5 Besides the mounting bracket the user can also install the monoblock unit on two concrete blocks or a raised concrete platform Please make sure that the unit is securely fastened afte...

Page 57: ...l unit bracket 1 Expansion bolts 2 Name Quantity Picture Name Quantity Picture 1 1 TR Room temperature sensor TC water temperature sensor for cooling and heating 1 TW water temperature sensor for sanitary hot water 1 1 Communication cable between indoor control unit and monoblock unit TV1 water temperature sensor after mixture valve 1 TV2 water temperature sensor after mixture valve 2 8 Communicat...

Page 58: ...y power supply 1 phase It is for giving the power to auxiliary heater inside the indoor control unit Power supply for HWTBH Hot Water Tank Back up Heater Power Cord H05VV F 3 city power input If sanitary hot water tank has electric heater inside one can connect this heater to heat pump unit so to have it under the control of heat pump In that way city power input 1 phase or 3 phase should be conne...

Page 59: ... connected to port E on terminal block 2 PS If external heating source on house heating circuit or hot water circuit is not electric heater but other heating sources we can also connect it to the heat pump like this if they can be controlled by electric signal to have them under the control of heat pump Monoblock unit power supply Power Cord H05VV F 3 output Monoblock unit power cable should be co...

Page 60: ...system it can be connected to these ports to be under the control of heat pump Power supply for HWTBH Hot Water Tank Back up Heater Power Cord H05VV F 3 power output Refer to explanation of port C of terminal block 1 Power supply for HBH Heating Back up Heater Power Cord H05VV F 5 power output Refer to explanation of port D of terminal block 1 2 1 5mm 2 1 5mm PE P1 PE P2 PE P3 A B C PE N2 L12 L22 ...

Page 61: ... HBH Heating back up heater Terminal block 1 C Terminal block 2 D City power supply PE N2 L12 L22 L32 L1 L2 L3 N2 PE HWTBH Power Input HWTBH Power Output Terminal block 1 D Terminal block 2 E City power supply PE N3 L13 L23 L33 L1 L2 L3 N3 PE HBH Power Input HBH Power Output 3 Installation 61 ...

Page 62: ...ater mixture valve 1 2 As explained in System illustration chapters this unit can have two water mixture valves for distribution system under its control Water Mixture Valve 1 for Heating Cooling circuit 1 Water Mixture Valve 2 for Heating Cooling circuit 2 Application Side G B 12V A G 24VCOM 1 G 24V COM 2 A B C 3 Installation 62 ...

Page 63: ...r s interface for detailed setting For external signal input external signal should be connected to COOL MODEL SWITCH for cooling operation and HEAT MODE SWITCH for heating operation G High demanding distribution system switch When two heating distribution systems are connected unit should always take the set temperature for high demanding circuit which needs higher temperature in heating and lowe...

Page 64: ...to ensure it won t get loose Don t connect several parts of cables together to use Make sure the power supply in the local coincide with the power supply marked in rating label Make sure power supply cable and socket can meet the requirement of the input power of the unit 3 6 2 Wiring 3 Installation Installation sketch Main power in user side Power cable between indoor control and monoblock unit S...

Page 65: ...l unit front panel and take off the electronic box cover A Insert one end of this cable through the cable gland on bottom of the indoor control unit and connect it with heat pump power supply terminals PE N L B Fasten the cable gland to ensure the cable won t get loosen C Connect the other end to the city power supply 3 Installation A B C PE N L 65 ...

Page 66: ...ct it with AH power supply terminals PE N1 L1 B Fasten the cable gland to ensure the cable won t get loosen C Connect the other end to the city power supply 2 Auxiliary Heater power cable Get a power cable in suitable length that complies to the local safety regulations 3 Installation C B A PE N1 L1 66 ...

Page 67: ... indoor control unit and connect this cable to A and B on terminal block B Fasten the cable gland to ensure the cable won t get loosen Take off the top cover and connect the other end of communication cable to correspondent terminal block through cable gland Fix the cable with cable gland after cable is well connected A and B on monoblock unit should be connected with A and B on indoor control uni...

Page 68: ...en indoor control unit and monoblock unit Prepare a 3 cores power cable with suitable length that complies the local safety regulations A Insert one end of this cable through the cable gland on bottom of the indoor control unit and connect this power cable to Outdoor power supply on indoor control unit terminal block B Fasten the cable gland to ensure the cable won t get loosen Connect cable betwe...

Page 69: ...r for cooling and heating TW Water temperature sensor for sanitary hot water TV2 Water temperature sensor after mixture valve 2 A TR Room temperature sensor TV1 Water temperature sensor after mixture valve 1 B TUP Coil temperature sensor TUI Water inlet temperature sensor TUO Water outlet temperature sensor Connect these sensors with communication cables by quick connector and then connect communi...

Page 70: ...3 Installation Install the electric box cover on indoor control unit and electric box cover on monoblock unit back and close the door of indoor control unit 70 ...

Page 71: ...lve kit to the connector on top of indoor control unit 2 Connect the drainage pipe to safety valve outlet Safety valve outlet 3 Installation 3 Have the drainage pipe out from the hole on the bottom by going through the unit Drainage pipe in Drainage pipe out 71 ...

Page 72: ... wrap up the check valve for future maintenance 3 Requirements of water quality A Chloridion element in the water should be less than 300ppm temperature is less than 60 B PH value of water should be from 6 to 8 C The water with ammonia can t be used for the unit If the water quality is bad or water flow too little scale formation or clogging may happen after unit running for a long time then the e...

Page 73: ...up A When the installation of unit is completed water system pipes are well connected and air purging is done no leakage or other problems the unit can be powered to start up B Turn on the unit press the on off button on the operation panel to start the unit Please check carefully if there is some abnormal noise or vibration or the display of wired controller is normal or not C After the unit is w...

Page 74: ...orking mode is under switching If more than one working mode are activated at the same time correspondents working mode symbol will be shown on the display C Functions 34 7 23 9 6 8 START ENGING STOP 15 26 G Mode E ON OFF H Setting F Touch screen panel A Communication symbol B Working mode C Functions D Warning Heating mode Cooling mode Hot water mode Preheating mode Sleep mode Sanitary hot water ...

Page 75: ... check water system especially the filter B Check whether system has not enough refrigerant inside by measuring the evaporating pressure C Check whether ambient temperature is lower than 15 2 Water flow rate too small System water flow rate is less than minimum allowable flow rate Check the water system especially the filter check the working statue of water pump 3 Water flow switch failure Water ...

Page 76: ...een set up successfully Check the cable connection in between Check whether the last three switches on outdoor power PCB are set to 001 whether last three switches on indoor PCB are set to 001 Unit recovers when communication recovers 6 Cooling water Temp too low Compressor stops if water outlet is lower than 5 in cooling mode This too low water temperature may make the water freeze up inside plat...

Page 77: ...g mode between cooling heating and sanitary hot water automatically according to setting Heating Cooling Hot water Auto 34 7 23 9 6 8 15 26 Current mode Current water temperature Set water temperature Outdoor temperature Water tank temperature Room temperature START ENGING STOP 34 7 23 9 6 8 15 26 START ENGING STOP 34 7 23 9 6 8 START ENGING STOP 77 ...

Page 78: ...01 12 Floor curing see page 97 See page 102 H Setting Press to enter into setting menu See page 103 1 Heating Cooling circuit 1 see page 79 5 Reduced Setpiont for Heating see page 87 See page 103 6 Anti Legionella Function see page 88 7 Vacation Mode see page 89 4 DHW Storage see page 85 8 User Management see page 90 See page 102 2 see page 82 Heating Cooling circuit 2 3 DHW settings see page 83 7...

Page 79: ... temperature to re start unit Unit starts operation again when water temp drops below Tset 1 02 in heating operation or increases over Tset 1 02 in cooling operation Both the set values are based on ΔT For example in heating mode if Tset 48 while 1 01 2 and 1 02 1 when actual water temperature is higher than 50 Tset 1 01 unit stops When unit stops and actual water temperature drops lower than 47 T...

Page 80: ...sor will work as hard as possible to get 46 as soon as possible Then compressor will lower its speed If even the compressor works in its lowest allowable speed but actual water temperature still goes over Tset 1 01 unit stops Tset 1 03 T Compressor Speed Reduction 1 04 Set an ideal water temperature for cooling via this parameter 1 05 Heating Curve Function Set whether heating curve function is ne...

Page 81: ...mperature Control mode this parameter will also be the Room Set Temperature 1 18 Set an ideal room temperature in cooling When in Room Temperature Control mode this parameter will also be the Room Set Temperature For example If 1 16 ON unit works in heating mode If water set temperature in the heating curve is 35 If actual room temperature is 27 while parameter 1 17 Ideal Room Temp in Heating Mode...

Page 82: ...Temp B Ambient Temp 2 2 08 Water Temp C Ambient Temp 3 2 09 Water Temp D Ambient Temp 4 2 10 Water Temp E Ambient Temp 5 Temperature set here is water temperature it is based on the same ambient temperature settings for circuit 1 parameters 1 06 1 10 Temperature settings of the heating operation for circuit 2 VS ambient temperatures Controller will create a heating curve for secondary heating syst...

Page 83: ... drops below a set value When this function is ON AH Auxiliary Heater or HWTBH Hot Water Tank Back up Heater or both depending on their priority will work individually or together to enhance heat pump s capacity in sanitary hot water mode to heat up the water as soon as possible 3 04 Shifting Priority Starting Temp Set an ambient temperature below which this function starts to work When shifting p...

Page 84: ... on working in DHW and counting the running time The ambient temp Is below 3 04 Whether the unit works in DHW Whether unit works in DHW over 3 05 Whether house heating water temperature drops over 3 07 Whether unit works in Heating over 3 06 The running time for Heating is cleared Unit starts DHW and counting the running time Unit keep on working in Heating and counting the running time Unit works...

Page 85: ...tion Turn ON OFF this function 4 02 Sanitary Hot Water Storage Timer Set a working time period for this function and the unit starts to work towards sanitary hot water set temperature in parameter 3 01 within the set time range Different time periods for every day in a week can be set 4 03 Reheating Function Turn ON OFF reheat function 4 04 Reheating Function Timer Set a working time period for re...

Page 86: ...meter 4 04 4 06Reheating Restart T Setting Set reheat restart water T When water temperature drops below T based on reheat set temperature within the set reheating time period unit restarts Set a lower set value for DHW operation Unit will work with this set value when reheating function 8 86 ...

Page 87: ...ased on standard set temperature during Reduced Setpoint operation 5 03 Timer for Reduced Setpoint Function Set a working time period for Reduced Setpoint function Different time periods for every day in a week can be set 5 04 Quiet Operation Turn ON OFF Quiet Operation function 5 05 Allowable Temp Drifting Set allowable temperature drift during Quiet Operation When the unit works in quiet mode it...

Page 88: ...nction 6 02 Day and Time Set at which time in which weekday s for the start of anti legionella operation 6 03 Setpoint Set the target sanitary hot water temperature for anti legionella Please refers to the local regulation for the correct setting of this temperature 6 04 Duration Set for how long the unit should try to keep this set high temperature to ensure all bacteria in the shower water tank ...

Page 89: ...ter Temp Drop During Vacation Mode Set a temperature drop for sanitary hot water based on standard DHW set value during the set time period for vacation mode 7 03 Heating Water Temp Drop During Vacation Mode Set a temperature drop for heating based on standard DHW set value during the set time period for vacation mode 7 04 Vacation Start Date Set the date that vacation starts 7 05 Vacation Finish ...

Page 90: ...ion level can be changed in this menu A password is needed for activating the installer s permission level 8 02 Heating Cooling ON OFF Timer To turn ON OFF the timer function for heating cooling operation 8 03 Heating Cooling ON OFF Timer Set the ON and OFF timer for the heating cooling operation Different time periods for every weekdays in a week can be set 90 ...

Page 91: ...ill be used for the control of heating operation also Please place it either inside an ideal position in Hot Water Tank 8 07 Save Current Settings This parameter is used by installer to save the current settings as Installer Settings so the customer can load the saved settings into the system when needed 8 08 Load Saved Settings Loaded the saved Installer Settings 8 09 Reset to Factory Settings Re...

Page 92: ...uch on the distribution system these setting can only be done under installer level to ensure the safety of the distribution system 9 04 Basic Operation Mode This parameter is used to set the basic operation modes as Water Temperature Control or Room Temperature Control When Basic Operation Mode is activated unit takes room temperature as control object When Basic Operation Mode is not activated u...

Page 93: ...ting mode selection Note If parameter is set to OFF auto switch function is not activated Then make sure that parameter Heating Water Circuit and Cooling Water Circuit are not set to ON simultaneously as the system can not determine actual requirement due to mode conflict To avoid mode conflict if External Signal Control is used to take control please ensure that the external signal will not be ac...

Page 94: ...enough unit will turn on the lower priority Backup Heating Source also 10 03 Backup Heating Source for Sanitary Hot Water Set whether the system has HWTBH Hot Water Tank Back up Heater 10 04 Priority for Backup Heating Sources HWTBH Set the priority of HWTBH compared with unit AH Auxiliary Electric Heater inside the indoor unit When unit works in hot water if heat pump unit can t provide enough po...

Page 95: ... too slow HWTBH starts If system has HWTBH set via parameter 10 03 and HWTBH has higher priority than AH set via parameter 10 04 Backup Heating for DHW If system has HWT H set via parameter 10 03 and HWTBH has higher priority than AH set via parameter 10 04 When the set and actual water temperature is higher than heat pump maximum allowable water temperature HWTBH works ALONE for DHW while heat pu...

Page 96: ...pressor stops after reaching the set temperature 3 OFF with compressor It means P0 stops after compressor stops 11 4 Pump OFF Interval 11 5 Pump On Time If unit circulation pump P0 working mode is set to Interval working mode that means circulation pump stops after compressor stops but after it stops it will runs for 11 5 minutes after stops for every 11 4 minutes interval time 11 6 Buffer Tank 11...

Page 97: ...and lasting time for first stage of Floor Curing operation 12 4 Floor Curing Temperature Setting Stage 2 12 5 Floor Curing Operation Duration Stage 2 Set temperature and lasting time for second stage of Floor Curing operation 12 6 Floor Curing Running Hours 12 7 Highest Water Temp in Floor Curing Operation Three two values are operation data during floor curing operation Unit will take down the op...

Page 98: ...ity Lock function 13 2 Operation Signal for Electrical Utility Lock Set the type of signal from electricity company Normally Open means when unit can work as normal when it gets ON signal the unit should stop working when it receives a OFF signal Normally Close means the opposite 13 3 HBH During Electrical Utility Lock Set whether turn on HBH Heating Back up Heater when unit is blocked by Electric...

Page 99: ...ing valve should be powered for switching the water flow fully between DHW and Heating Cooling circuit 14 3 Refrigerant Recycle This function can be used by installers to recycle the refrigerant in the complete system into condensing unit for service purpose When it is activated unit will be forced to work in cooling operation for some time to push all refrigerant back to condensing unit 14 4 Cont...

Page 100: ...tch during Defrosting If water temperature is too low the condenser may have the risk of freezing up and cause damage the complete refrigerant system Thus if water temperature in current working mode is too low for defrosting unit will check the water temperature in other circuit If the water temperature in other circuit is good enough for defrosting it will switch the water flow to this circuit f...

Page 101: ... Temp Tup 06 Sanitary Hot Water Temp TW 07 Cooling Heating Water Temp TC 08 Water Flow Rate 09 Compressor Working Speed 10 EEV Openings 11 Actual Ambient Temp 12 Average Ambient Temp in 1 Hour 13 Average Ambient Temp in 24 Hour 14 High Pressure Pd 15 Low Pressure Ps 16 Discharge Temp Td 17 Suction Temp Ts 18 Outdoor Coil Temp Tp 19 Source Side Water Inlet temperature For Water to Water unit only 2...

Page 102: ...ystem and water system working status Display of Failure Code Record of Previous Failure Display of Failure TW Water temperature for Sanitary hot water tank TC Water temperature for buffer tank TR Room temperature TA Ambient temperature 102 ...

Page 103: ...4 Usage Home Press this button at any page operation panel goes back to home page Home 34 7 23 9 6 8 START ENGING STOP 15 26 103 ...

Page 104: ...is controlled by heat pump unit automatically according to the parameter setting in menu Backup Heating In case the heat pump control system breaks down customer can manual set a set temperature for water circulates through the unit via the digital thermostat for Electric Heater AH Important Notice Before turn ON the thermostat system must be full filled with water and correctly air purged otherwi...

Page 105: ...PCB or compressor is broken Compressor speed up If unit has been continuously working in low speed for certain period of time unit starts this protection to suck compressor oil back into compressor This is a normal protection and doesn t need any treatment Blinking times 1 2 3 4 P05 Compressor shut down due to high low pressure switch open caused by abnormal high low pressure If system pressure is...

Page 106: ...has too big difference should no bigger than 8 Standard function doesn t need any treatment This is a normal protection and doesn t need any treatment When compressor did not work for long time and ambient temperature is low compressor crankcase heater work for certain period of time before compressor start to warm up the compressor Check whether water temperature set value is too high especially ...

Page 107: ...tion in between Check whether the last three switches on outdoor power PCB are set to 001 Whether four switches on indoor PCB are set to 1000 Unit recovers when communication recovers E02 Communication between outdoor main control PCB and module PCB Check the communication cable between outdoor power PCB and deiver PCB Check whether outdoor power PCB and deiver PCB is broken E03 Compressor phase c...

Page 108: ...water temperature sensor is open short circuit or value drifts too much Replace it if necessary Unit stops F16 Unit water outlet temp sensor failure Check whether unit water outlet temperature sensor is open short circuit or value drifts too much Replace it if necessary Unit stops F17 Unit water inlet temp sensor failure Check whether unit water inlet temperature sensor is open short circuit or va...

Page 109: ...e too small 1 LED indicator light on Indoor PCB Dip switch on indoor PCB 2 Factory Default Setting ON OFF 1 2 Unit stops S05 Serial port connect error Communication failure between operation panel and the indoor or outdoor PCB Check the cable connection in between Check whether the last three switches on outdoor power PCB are set to 001 Whether four switches on indoor PCB are set to 1000 Unit reco...

Page 110: ...intended use and correct operating regulations 5 6 Inspection of electrical elements The service on electrical components should include general security check and inspection of electrical elements If a defect that could threaten personal safety is found power off the appliance until the defect is properly solved If the defect can not be completely eliminated while it ism a must be continue the op...

Page 111: ...rbidden at site and it is prohibited to wear clothing or shoes which can generate static or sparks Suggesteddisposal in case of serious leakage of flammable refrigerant a Turn on the ventilation equipments and cut off power supply of other devices Persons should evacuate from sit immediately b Notify and evacuate the neighbouring people and residents in order and stay away from the site for at lea...

Page 112: ...e placed in this area or on the tanks For service tools in contact with the refrigerant they should be stored and used separately And the service tools designed for different refrigerants can not be mixed in usage or storage 15 Operation specification about equipment dismounting Before dismounting check and ensure safety at service area and keep good ventilation open doors and windows Ignition sou...

Page 113: ...ice will not be used 5 3 Cleaning of water filter The water filter should be cleaned according to the manual of water filter to ensure the water flow of the water system It is recommended that it be cleaned once in the first month and then once half a year 5 4 Cleaning of plate heat exchanger Thanks to the normally very high degree of turbulence in the heat exchanger there is a self cleaning effec...

Page 114: ...will cause abnormal high pressure which will damage the gas piping and lower heating or cooling efficiency Refrigerant charge can only be done in cooling operation Please proceed as followings 4 5 6 Note Always use a weight scale to measure the gas amount charged into the unit 1 114 Needle valve Pressure gauge R32 Needle valve Check with leakage detector or soap water if there is any leakage ...

Page 115: ...ide the unit may be damaged The cleanser special made for air conditioner cleaning is recommended 4 Spray air conditioner cleanser into the coils Let the cleaner sit for 5 8 minutes 5 Then spray the coil with clean water 6 An old hairbrush works well for brushing surface dirt and lint off the fins Brush in the same direction as the slots between the fins so the bristles go between the fins 7 After...

Page 116: ...e connected to the indoor control PCB Cut water supply to the unit and drain out water in the monoblock unit away Use a wrench to loosen the connectors of water pump and take the pump out from the unit Connect a new pump back to water system and electric system of the unit Quick connector Connector Wrench Water pump Wrench Take out the pump 1 2 3 5 7 2 Replacement of water pump 116 ...

Page 117: ...unit 5 8 1 Maintenance of controller take off the top cover of the unit Take off the electric box cover Do necessary maintenance work to the controller of monoblock outdoor unit 1 Cut off the power supply 2 3 Top cover 1 1 117 Electric box cover 2 3 ...

Page 118: ...ke off screws of the front grill Use a wrench to loosen the nut for fan blade and take out the fan blade Take off the screws of fan motor Plug out power cable for fan motor from PCB 5 Put the repaired or new fan motor back and connect all cables back 1 Cut off the power supply 2 3 4 118 ...

Page 119: ...5 Maintenance 5 1 119 Cable connected to fan motor capacitor 4 ...

Page 120: ...te heater see picture 1 Disconnect the quick connector for bottom plate heater and take the heater out see picture 2 Put a new bottom plate heater back and connect it to the quick connector see picture 3 1 Cut off the power supply 2 3 4 bottom plate heater 2 3 bottom plate heater quick connector 4 5 Maintenance 120 ...

Page 121: ...6 1 Outlines and dimensions 6 Attached drawing Unit mm Indoor control unit 1 121 259 5 45 75 570 686 158 5 196 5 550 Thermal 6 9 12 ...

Page 122: ...6 Attached drawing Monoblock unit 1 122 Unit mm Unit mm 849 440 420 369 810 1165 137 2 330 2 121 2 28 2 23 700 23 440 420 371 690 1010 329 2 120 2 131 2 27 Thermal 6 Thermal 9 12 ...

Page 123: ... NO Electric heater Name Name Operation panel Electric 3 way valve Water pump Safety valve kit NO 1 2 3 4 5 6 7 8 9 10 11 Indoor control unit 123 Switch power supply Indoor PCB WIFI module Digital thermostat Contactor Relay Thermal 6 9 12 ...

Page 124: ...age Tank 4 Water Inlet Pipe Electrical Thermostat 5 Compressor Top Cover 6 Bottom Plate Control Box Evaporator Coil 4 way Valve 8 Fan Motor 9 Needle Valve Fan Blade Low Pressure Sensor Front Panel 11 High Pressure Sensor Air Duct 7 10 12 13 14 15 16 17 18 19 20 5 7 1 2 4 10 8 9 11 12 15 17 18 13 6 3 14 16 19 20 Thermal 6 9 12 ...

Page 125: ...ifications are subject to change without prior notice For actual specifications of the unit please refer to the specification stickers on the unit 6 Attached drawing 6 3 Wiring diagram Indoor control unit 1 125 Thermal 6 ...

Page 126: ...The specifications are subject to change without prior notice For actual specifications of the unit please refer to the specification stickers on the unit 6 Attached drawing Indoor control unit 1 126 Thermal 9 12 ...

Page 127: ...6 Attached drawing Monoblock unit 1 127 Thermal 6 9 12 ...

Page 128: ...lve 0 10V DC Control Signal for mixing valve 1 Connection of Water Mixing Valve 1 Power Siwtch Indoor PCB Power Siwtch COM V Indoor PCB Cn217 Port 24V DC Power Supply for mixing valve 0 10V DC Control Signal for mixing valve 1 Connection of Water Mixing Valve 1 Power Siwtch Indoor PCB 6 Attached drawing ...

Page 129: ...1 129 Indoor PCB Re2 2 way motorized valve L N Connection of 2 way motorized valve N from power supply or parallel to any N connector on terminal block 6 Attached drawing 6 4 Appendix A Wiring ...

Page 130: ...A 25 32A 32 40A 40 63A 63 75A 75 101A 101 123A 123 148A 148 186A 186 224A Nameplate maximum current Phase line Earth line MCB Creepage protector Signal line No more than 10A 2 3 X 1 5mm 2 1 5mm 20A 30mA less than 0 1 sec 2 n X 0 5mm 30mA less than 0 1 sec 30mA less than 0 1 sec 30mA less than 0 1 sec 30mA less than 0 1 sec 30mA less than 0 1 sec 30mA less than 0 1 sec 30mA less than 0 1 sec 30mA l...

Page 131: ......

Page 132: ...nd follow the instructions to operate the unit in order to prevent damages on the device or injuries to staff Specifications are subject to change with product improvements without prior notice Please refer to the specification sticker on the unit for upgraded specifications NCSMS00048A00 H ...

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