5
598-1345-01
SYMPTOM
Light will not
come on.
Light comes on
in daylight.
Light comes on
for no apparent
reason.
POSSIBLE CAUSE
1. A sensor is positioned too close to the lamp
or pointed at nearby objects that cause heat
to trigger the sensor
(Reposition the lamp
away from the sensor or nearby objects)
.
2. Light control is pointed toward a heat source
like an air vent, dryer vent, or brightly-painted
heat-reflective surface
(Reposition sensor)
.
3. Sensor is in Manual Mode
(Set to Auto
Mode)
.
1. Heat or light from the lamp may be turning
the light control on and off
(Reposition the
sensor away from the light)
.
2. Heat being reflected from other objects may be
affecting the sensor
(Reposition sensor)
.
3. Light control is in the Test mode and warm-
ing up
(Flashing is normal under these
conditions)
.
SYMPTOM
Light stays on
continuously.
Light flashes on
and off.
POSSIBLE CAUSE
1. Light switch is turned off.
2. Lamp is loose or burned out.
3. Fuse is blown or circuit breaker is turned off.
4. Daylight turn-off is in effect
(recheck after
dark)
.
5. Re-aim the sensor to cover desired area.
6. Cable not fully plugged in.
1. Light control may be installed in a relatively
dark location.
2. Light control is in Test
(Set control switch
to an ON-TIME position)
.
1. Light control may be sensing small animals
or automobile traffic
(re-aim sensor)
.
2. Sensitivity is set too high
(Reduce sensitiv-
ity)
.
TROUBLESHOOTING GUIDE
TECHNICAL SERvICE
Please call 1-800-858-8501 (English speaking only) for assistance before returning product to store.
If you experience a problem, follow this guide. You may also want to visit our Web site at:
www.hzsupport.com.
If the problem persists, call* for assistance at
1-800-858-8501 (English speaking only), 7:30 AM to 4:30 PM CST
(M-F). You may also write* to:
HeathCo LLC
P.O. Box 90045, Bowling Green, KY 42102-9045
ATTN: Technical Service
* If contacting Technical Service, please have the following information available: Model Number, Date of Purchase,
and Place of Purchase.
No Service Parts Available for this Product
FIvE YEAR LIMITED WARRANTY
This is a “Limited Warranty” which gives you specific legal rights. You may also have other rights which vary from state to state or
province to province.
For a period of five years from the date of purchase, any malfunction caused by factory defective parts or workmanship will be corrected
at no charge to you.
Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs, batteries, and other
expendable items are not covered by this warranty. Unauthorized service or modification of the product or of any furnished component
will void this warranty in its entirety. This warranty does not include reimbursement for inconvenience, installation, setup time, loss of
use, unauthorized service, or return shipping charges.
This warranty covers only HeathCo LLC assembled products and is not extended to other equipment and components that a customer
uses in conjunction with our products.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY,
REPRESENTATION OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR ANY PARTICULAR PURPOSE
OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.
REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO LIABILITY ON THE
PART OF HEATHCO LLC FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT
LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. Some states or provinces do not allow
the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Please keep your dated sales receipt, it is required for all warranty requests.
