Rev-1
Diversified Heat Transfer, Inc.
•
439 Main Road, Route 202
•
Towaco, New Jersey 07082
Page
95
of
97
STP Manual
PHONE: 800-221-1522
•
WEBSITE: www.dhtnet.com
09/11/2019
Installation, Operation, and
Maintenance Manual
SECTION 7: WARRANTY
Subject to the terms and conditions herein and the Terms and Conditions of Sale (as defined herein),
Diversified Heat Transfer, Inc. (DHT) (“Seller”) provides to the purchaser of the product (“Buyer”) a non-
prorated warranty for the following components of the STP SERIES WATER HEATER. The STP SERIES
Water Heater must be operated in accordance with the conditions stated herein, against the indicated
failures. The STP SERIES Warranty commences on the date of shipment or if a start-up report is
furnished to Seller, on the start-up date shown on the report furnished to Seller (the “Warranty Period”).
The startup must be completed within six (6) months of shipment, and the start-up report must be
furnished to Seller within thirty (30) days of the startup.
•
HEAT EXCHANGER
shall carry a non-prorated (5) year warranty.
•
TANK
shall carry a non-prorated warranty:
o
(10) year limited warranty on steel tank with double glass lining
o
(15) year limited warranty on duplex steel tank.
•
ALL OTHER COMPONENTS
shall carry a non-prorated (1) year warranty.
CONDITIONS OF WARRANTY:
This Specific Product Limited Warranty is transferrable to the owner that utilizes the product(s) purchased
hereunder for its intended use at the original installation site (the “Original Owner”). This Specific Product
Limited Warranty is non-transferable to anyone who subsequently receives or purchases products from
the Original Owner. If the Original Owner did not purchase the product directly from Seller, the Original
Owner should contact the reseller from whom it purchased the product for a copy of the Terms and
Conditions of Sale which can be also found on
Seller’s obligations under this Specific Limited Warranty is limited to modify, repair, or exchange the
defective item which after examination shall, to Seller’s own satisfaction be determined to have been
defective at the time it was shipped. In the event that a replacement is provided by Seller, the defective
item will become the property of Seller. Any claims relating to this product shall be limited to the list price
of the product at the time of sale. Transportation to Seller’s facility or other designated facility for repairs
of any products or party alleged defective shall, in all events, be at Buyer’s sole risk and cost.
This warranty applies only if the Seller receives, within the Warranty Period, an immediate written notice,
providing a detailed description of all claimed defects, upon discovery of such defects together with proof
of purchase (invoice or Order Acknowledgment) and a copy of the start-up report for the affected product
(Attention: Diversified Heat Transfer, Inc., 439 Main Rd. Rte 202, Towaco, NJ).
Seller may seek reimbursement of any costs incurred by Seller where the product is found to be in good
working order, or when it has been determined that this Specific Product Limited Warranty does not apply
as per the exclusions set forth below. The remedies available to Buyer set forth herein are exclusive
remedies, and all other remedies, statutory or otherwise, including but not limited to the right of legal
action, are waived by Buyer. Buyer shall indemnify and hold Seller harmless against, any claim due to
any injury or death to any person or damage to any property resulting in whole or in part from any
modification or alteration Buyer makes to any product sold hereunder.
EXCLUSIONS:
To the full extent permitted by law, Seller shall have no liability for and the warranties do not cover:
A. Any product which has been altered or repaired by other than Seller's personnel;
B. Deterioration or failure of any product due to
a. abrasion, corrosion, erosion or fouling,
b. misuse,
c. modification not authorized by Seller in writing
d. improper installation, lack of or improper maintenance or operation;
