Hearthstone Quality Home Heating Products, Inc
® Castleton Model 8030 AU
24
T
ROUBLESHOOTING
G
UIDE
PROBLEM
POSSIBLE CAUSE
SOLUTIONS
STOVE SMOKES
Operating Technique
Fully open the primary air control one minute before opening
doors.
Cold Chimney or reverse
draft
Preheat the chimney when first starting a fire. Briefly open a
window in the room containing the stove.
Blocked Chimney
Examine the chimney and stovepipe for blockage or
creosote accumulations.
Oversized Chimney
Reline the chimney to the appropriate diameter
Undersized Chimney
Install a draft inducer or replace the chimney.
Chimney Too Short
Lengthen the chimney.
Air Infiltration Into The
Chimney
Seal chimney connections and openings. Check clean-out
doors.
More Than One
Appliance Connected to
the Flue
Disconnect all other appliances and seal openings.
BACK-PUFFING OR
GAS EXPLOSIONS
Operating Technique
Fully open the primary air control one minute before opening
the door and keep it fully open for a few minutes after
reloading.
Extra Low Burn Rate
Burn the stove at a higher burn rate.
Chimney Down-draft
Install a chimney cap.
Excessive Ash Build-up
Empty the ash pan more frequently. Increase efficiency of
burns, and avoid using poor quality or green wood.
UNCONTROLLED
OR SHORT BURN
Unsealed or Open Door
Close the door tightly or replace the gaskets.
Excessive Draft
Check the installation. Operate at LOW BURN. Install
stovepipe damper. Draft in excess of 0.1 wc should be
corrected with a stovepipe damper(s)
Extra Long Chimney
Shorten the chimney. Install stovepipe damper(s).
Oversized Chimney
Reline the chimney to the proper diameter.
High Winds or Hilltop
Location:
Install a chimney cap.
INSUFFICIENT
HEAT
Poor Quality, low Btu
content, or Green Wood
Use only air-dried wood, preferably dried at least one year.
Use a wood with a high Btu content if available.
Low Burn Rate
Operate the stove at a higher burn rate.
Cold Exterior Chimney
Reline or insulate the chimney.
Leaky Stovepipe or
Chimney
Check the installation. Replace with a pre-fabricated
insulated chimney system or a properly sized masonry
chimney.
Too Much Heat Loss
From House
Add insulation, use energy efficient windows, or caulk
windows, and seal openings in home.
Excessive Ash Build-up
Empty the ash pan more frequently. Increase efficiency of
burns, and avoid using poor quality or green wood.
BLISTERING OF
FINISH
Operating Technique
Do not over-fire the stove. Monitor stove temperatures. Use
seasoned wood only.
Excessive Draft
Check the DRAFT. A damper may be required. Operate the
stove at a LOW BURN range.
