background image

 

Hearthstone Quality Home Heating Products, Inc. ®  

CARINA Series 8960 

Manual: 6400-40426 

R: 05/30/18 

CARINA 

Series 8960  

           DIRECT-VENT GAS FIREPLACE INSERT 

OEM Model# FIN-36N & FIN-36P 

Owner's Manual 

Installation & Operating 

Instructions

 

Read This Manual in Its Entirety 

Operate and Maintain This Gas Heater  

According to This Instruction Manual. 

SAVE THESE INSTRUCTIONS 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 

 

 

 

  Do not store or use gasoline or other flammable vapors 

and liquids in the vicinity of this or any other appliance. 

 

WHAT TO DO IF YOU SMELL GAS: 

 

Do not try to light any appliance. 

 

Do not touch any electrical switch; do not use any 
phone in your building. 

 

Leave the building immediately. 

 

Immediately call your gas supplier from a neighbor’s 
phone. Follow the gas supplier’s instructions. 

 

If you cannot reach your gas supplier, call the fire 
department or 911. 

 

  A qualified installer, service agency, or gas supplier must 

perform installation and service of this appliance. In the 
Commonwealth of Massachusetts, all installation of gas 
lines and gas fittings must be performed by a licensed 
gas fitter or licensed plumber. 

 

 

Ce manual est disponible en Francais a 

www.hearthstonetech.com 

Report #0361GN004S 

        

WARNING:  This product can expose you to 

chemicals including glass wool fiber and carbon 
monoxide which are known to the State of California to 
cause cancer, birth defects or other reproductive harm.  
For more information go to www.P65Warnings.ca.gov

 

 

California Prop 65 

Summary of Contents for CARINA

Page 1: ...g Leave the building immediately Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department or 911 A qualified installer service agency or gas supplier must perform installation and service of this appliance In the Commonwealth of Massachusetts all installation of gas lines and gas fittings must b...

Page 2: ...u de tout autre appareil QUE FAIRE SI VOUS SENTEZ UNE ODEUR DE GAZ Ne pas tenter d allumer d appareil Ne touchez à aucun interrupteur Ne pas vous servir des téléphones se trouvant dans le batiment où vous vous trouvez Quittez le bâtiment immédiatement Appelez immédiatement votre fournisseur de gaz depuis un voisin Suivez les instructions du fournisseur Si vous ne pouvez rejoindre le fournisseur de...

Page 3: ...ALLATION RECORD 36 REPLACEMENT PARTS LIST 37 CONTROL SCHEMATIC 38 TROUBLESHOOTING 39 WARRANTY INFORMATION 41 WE STRONGLY SUGGEST THAT YOU READ THIS MANUAL THOROUGHLY BEFORE BEGININNG THE INSTALLATION OF THE CARINA DIRECT VENT GAS FIREPLACE ALTHOUGH THE BASIC REQUIREMENTS FOR THE INSTALLATION OF ALL DIRECT VENT GAS FIREPLACES ARE SIMILAR EACH SPECIFIC PRODUCT HAS ITS OWN UNIQUE SET UP AND INSTALLAT...

Page 4: ...art of the control system and any gas control which has been under water Due to high temperatures the appliance should be located out of traffic and away from furniture and draperies Installation of a TV or any other electrical appliance above this fireplace is not allowed Children and adults should be alerted to the hazards of high surface temperatures and should stay away to avoid burns or cloth...

Page 5: ...8 It is recommended that the pilot flame be turned off if the appliance will not be in use for an extended period of time This appliance is equipped for use with the fuel type indicated on the rating plate This appliance has been certified by OMNI Test Laboratories Inc to CSA 2 33 2014 Vented Gas Fireplace Heaters and CAN CGA 2 17 M91 R2009 Gas Fired Appliances for Use At High Altitudes and CSA P ...

Page 6: ...allation This heater may be placed in a bedroom Please be aware of the large amount of heat this appliance produces when determining a location Installation and repair should be done by a qualified service person The appliance should be inspected before use and at least annually by a professional service person More frequent cleaning may be required due to excessive lint from carpeting bedding mat...

Page 7: ...lass doors F may be removed if they are attached by mechanical fasteners if applicable The fireplace must be permanently marked to indicate that it has been altered and is no longer suitable for burning solid fuel wood unless the removed parts are re installed Cutting of any sheet metal parts is prohibited The insulation H and any structured rigid frame members must not be removed or altered side ...

Page 8: ...and battery back up must be installed on the floor level of the dwelling building or structure where the appliance is to be installed Additionally a hard wired or battery operated carbon monoxide detector with an alarm must be installed on each additional level of the dwelling building or structure served by the appliance It shall be the responsibility of the property owner to secure the services ...

Page 9: ...nd you have selected Start by opening the crate Locate and remove the box containing the accessory items The following items are packed in the accessory box Installation and operating instructions Convection Air Ducts x 2 Glass Media for burner Remote Control with batteries Fireplace Altered Tag Vent Restrictors x 2 Set these items to one side for use later in the installation process 1 Remove the...

Page 10: ...ng the CARINA Fireplace Insert Please consult the installation instructions supplied by the venting manufacturer you are using Additional brand specific installation requirements may apply follow the installation instructions included by the venting manufacturer with the venting system components you have chosen The venting manufacturer s installation instructions must be followed exactly Do not c...

Page 11: ...System Installation of any component part not manufactured or approved by Simpson Duravent Installation other than as instructed by Simpson Duravent and the appliance manufacturer Consult your local building codes before beginning the installation and follow the manufacturer s instructions exactly The Following Vertical Termination Caps are the only ones approved for use on this appliance Simpson ...

Page 12: ...nto the fireplace cavity to the plate using hose clamps making sure that the Intake and Exhaust are connected to the correct collars Remember the exhaust liner is the one that was marked with paint earlier Locate the Vent Connector Plate locking bar on the top of the unit Lift up on the locking bar to release Push bar towards the rear sliding the Vent Connector Plate halfway down in its locating t...

Page 13: ...Fireplace Insert is supplied with two restrictor plates and provide restriction as follows No Restrictor Plate No Restriction Plate E 1 75 diameter Maximum Restriction Plate F 2 00 diameter Minimum Restriction Determine the flue restrictor needed for this application and install into the exhaust port on the insert body Natural gas uses no restrictor from 10 to 22 and the 1 75 ID E restrictor from ...

Page 14: ... be shut off to the fireplace by simply removing the fireplace surround to gain access to the shut off valve 6 The fireplace and its inlet regulator and main burner valve must be disconnected from the gas supply piping system during any pressure testing of that system at test pressures in excess of 1 2 psi 3 5kPa 7 The fireplace must be isolated from the gas supply piping system by closing the gas...

Page 15: ...ard until you can align the plate with its locating track on the top of the insert body Take care not to damage the sealing gasket affixed to the insert body Pull the locking bar forward to fully engage the vent connector plate to the insert body Lock the bar over the front locking tab making sure the vent connector plate is fully engaged in its track and sealed to the insert body Push the firepla...

Page 16: ...27 Pilot Orifice 1ea 55 LP Burner Orifice 1ea 8 Screw 1ea WARNING Before servicing the appliance shut off gas and electrical power to the unit 1 To access the burner follow the screen and glass removal procedure shown on page 32 2 Using a 5 16 nut driver remove the four 4 10 burner mounting screws indicated in the image above 3 Slide the burner to the right and lift up to remove 4 Remove the two 2...

Page 17: ...e burner tube a replacement screw is included in this kit 9 Using a 9 16 deep socket replace the burner orifice in the firebox with the 55 orifice included in this kit 10 Reinstall the burner in the fireplace and tighten four 4 screws removed in step 2 above 11 Locate the valve tray just under the center of the firebox front Remove the two screws circled in the picture below and carefully slide th...

Page 18: ... to 10 0 w c 2 5kPa by adjusting the small flat head screw in the center of the fuel conversion screw Use only an appropriately sized jeweler s screwdriver When complete return the valve tray to original position and re install screws 4 Quickly press the small flame button on the remote to set the fireplace to LO Adjust the minimum rate to 6 00 w c 1 5kPa by turning the low pressure adjustment scr...

Page 19: ...tating 180 degrees as you do so Once all four retaining clips have been released the glass frame can be tipped forward and lifted out of the bottom retaining rail The glass is retained in the frame with retaining tabs so remove the glass and frame as a complete assembly Place your thumbs on the outside of the glass frame and wrap your fingers around the frame and onto the glass Squeeze the frame a...

Page 20: ...hey have a uniform depth over the entire surface of the burner When the burner glass media is properly placed it should look like the adjacent illustrations 4 Note If a few pieces of glass escape over the edges of the burner tray during installation it is not a problem They will simply land in the area below the burner and will do no harm With the glass media in place refit the front glass panel C...

Page 21: ...e and mounting bracket into its home position and tighten the thumb screw to secure 7 The remote handset is powered by three AAA batteries The access panel is located on the back of the handset and simply snaps open to provide access to the battery compartment Install the three batteries as shown on the label inside the remote control battery compartment 8 Replace the remote handset access panel I...

Page 22: ... on the back side of the Front Face Locate the connection point for the switch cable on the front of the fireplace insert Plug the cable into the connection point on the unit Engage the hanging hooks on the back side of the front face surround with integrated screen on the hangers located on the top left and right side and bottom left and right side of the insert ...

Page 23: ...ng press the button twice to increase flame height to the highest setting Pressing the or button once will module the flame to intermediate settings The Remote Handset can also be used to control the appliance thermostatically WARNING If you do not follow these instructions exactly a fire or explosion may result causing property damage personal injury or loss of life When lighting this appliance f...

Page 24: ...icinity These vapors are quite normal on new appliances We recommend opening a window to vent the room After a few hours use the vapors will have disappeared and the flames will be at their normal height FLAME SUPERVISION DEVICE For your safety this appliance is fitted with a flame supervision device which will shut off the gas supply if for any reason the pilot flame goes out This device incorpor...

Page 25: ...NADVERTENTLY You can use the following method to ensure that your fireplace will not turn on when you don t want it on First ensure your fireplace is turned off including the pilot and cold BEFORE going ahead Close the shut off valve on the gas supply line to the appliance Remove all batteries from the receiver as well as the battery from the handset Automatic Shut Off in certain conditions Your f...

Page 26: ...ontrol Layout Note In the TEMP or TIMER modes the remote handset senses the room temperature and adjusts the flame accordingly To communicate the handset should be within 15 feet 4 5 meters of the fireplace Do not leave the handset on the hearth mantel or on top of the fireplace Remote LCD Characters ...

Page 27: ...nfirmed there is main gas flow After main burner ignition the handset will automatically go into manual MAN control mode Press OFF button When the pilot is off it will take 2 minutes before it can be lit again In standby mode Press and hold large flame button to increase flame height Press and hold small flame button to decrease flame height or to set the appliance at pilot flame For fine adjustme...

Page 28: ...llowing order In MAN mode flame height is controlled by the up and down arrows HO and LO commands function but otherwise is a more or less flame mode only Appliance must be in standby mode pilot ignited The room temperature is measured and compared to the set temperature The flame height is then automatically adjusted to achieve the Daytime Set Temperature Appliance must be in standby mode pilot i...

Page 29: ... Setback Temp as programmed above Default settings Program 1 P1 6 00 am P1 8 00 am Program 2 P2 11 50 pm P2 11 50 pm Appliance must be in standby mode pilot ignited The timers P1 and P2 Program 1 Program 2 each can be programmed to go ON and OFF at specific times For instructions see Timer Programming Mode Briefly press SET button to scroll to TEMP sun mode Once there hold the SET button down unti...

Page 30: ...press SET button to scroll to TIMER mode P1 and the moon icon will also appear on the screen Once there hold the SET button down until the time of day flashes Press the large flame arrow to set the hour Press the small flame arrow to set the minute Briefly press SET button to scroll to TIMER P1 mode moon while the time is still flashing Press the large flame arrow to set the hour Press the small f...

Page 31: ...The appliance will continue to work normally However if the room temperature remains the same for 6 hours the appliance will go into pilot mode AUTOMATIC SHUT OFF Low batteries in the receiver With low battery power in the receiver the system shuts off completely NOTE This does not apply when the power supply is interrupted No change in pilot The appliance shuts off completely when it is continual...

Page 32: ...ff the fireplace Set the glass and frame aside on a padded surface If the glass is broken do this over spread out newspaper to catch all loose material Wrap the old glass frame glass and gasket in several layers of newspaper and discard Installing the replacement glass glass frame assembly 1 Unpack the new glass glass frame assembly taking care when handling 2 Carefully pick up the glass and glass...

Page 33: ... brush to clean the burner glass media If the burner media does need to be removed carefully scoop it off the burner and avoid dropping glass pieces in the air gaps around the burner Follow the instructions on page 17 of this manual when replacing the burner media on the burner top Air Flow The CARINA utilizes a convection air heat exchange system to maximize heat delivered from the fireplace It i...

Page 34: ...cond beep release the reset button Within 20 seconds press the Small Flame button on the handset until you hear two additional short beeps confirming the code is set If you hear one long beep this indicates the code has failed or the wiring is incorrect Step 1 Locate Reset Button on Receiver Step 2 Press and hold Reset button until second beep is finished Step 3 Within 20 seconds press Small Flame...

Page 35: ...____ Serviced By ______________________ Service Performed Inspect Venting Clean Burner Firebox Clean Control Area Clean Convection Air System Leak Test Gas Connections Other ______________________ Date of Service ____________________ Serviced By ______________________ Service Performed Inspect Venting Clean Burner Firebox Clean Control Area Clean Convection Air System Leak Test Gas Connections Oth...

Page 36: ...aller should complete the form below that describes the details of the installation Having this written record of installation information available will greatly expedite trouble shooting should any problem arise with your stove The installer should keep a duplicate of this form for their records ...

Page 37: ...000 069 Firebox Panel Right 99 76603 TC Line Yellow 7000 068 Thermocouple Interrupter Block 7000 067 8 Wire Connecting Cable 7000 044 Replacement Blower 99 57100 Flue Restrictor E F 99 64300 Module for Additional Function 7000 382 Power Cord Assembly 7000 075 Blower Wire Harness 7000 076 Convection Duct 5700 002 Connecting Cable Receiver 7000 043 Glass Assembly Including Glass frame Glass and Gask...

Page 38: ...Hearthstone Quality Home Heating Products Inc CARINA Series 8910 38 Maxitrol GV 60 Control System ...

Page 39: ... mode and will not stay lit after carefully following lighting instructions A Low or too high gas pressure B Faulty connections C Pilot dirty or plugged D Thermocouple damaged E Thermocouple Interrupter circuit damaged A Check for proper inlet pressure for the fuel gas in use B Check connections on the valve C Clean or replace the pilot assembly D Check for appropriate MV at thermocouple interrupt...

Page 40: ...te and reduce if necessary The air intake exhaust flow system may be too restrictive or blocked the rate at which the exhaust leaves draft determines the rate at which the combustion air is delivered Poor draft results in insufficient air delivery or a restricted exhaust Correct air intake exhaust flow system B1 Clear ports B2 Clear obstructions B3 Clear obstructions C If gas pressures are correct...

Page 41: ...e operation or safety of the unit Any parts repaired or replaced during the limited warranty period will be warranted under the terms of the limited warranty for a period not to exceed the remaining term of the original limited warranty or one year whichever is longer Parts Hearthstone will replace through an authorized dealer defective parts covered by the foregoing warranty at no charge Labor Wi...

Page 42: ...efractory materials ash grates and glass 4 Damage resulting from installation modification alteration repair or service of the appliance by any party other than an authorized Hearthstone dealer a Dealer or their designated representative or Hearthstone 5 Damage due to water or condensation due to installation of the appliance in a high moisture area 6 Damage due to installation of the appliance in...

Page 43: ...e return of defective parts for repair the return of the appliance for repair or to schedule a Dealer service call The Original Purchaser should refer to the Dealer Network search engine contained on Hearthstone s Web site www hearthstonestoves com if the original dealer is not available to find a Hearthstone dealer nearest to the Original Purchaser s location REMEDY The remedy for any breach of t...

Reviews: