13
WARRANTY
3- YEAR LIMITED WARRANTY
What does the Warranty Cover?
Health o meter® ProPlus® scales are warranted from date of purchase against defects of materials or in
workmanship for a period of three (3) years. If product fails to function properly, return the product, freight
prepaid and properly packed to Pelstar, LLC (see “To Get Warranty Service”, below, for instructions). If the
manufacturer determines that a defect of material or in workmanship exists, the customer’s sole remedy
will be repair or replacement of the scale at no charge. Replacement will be made with a new or
remanufactured product or component. If the product is no longer available, replacement may be made
with a similar product of equal or greater value. All parts including repaired and replaced parts are covered
only for the original warranty period.
Who is Covered?
The original purchaser of the product must have proof of purchase to receive warranty service. Please
save your invoice or receipt. Pelstar dealers or retail stores selling Pelstar products do not have the right
to alter, or modify or any way change the terms and conditions of this warranty.
What is Excluded?
Your warranty does not cover normal wear of parts or damage resulting from any of the following:
negligent use or misuse of the product, use on improper voltage or current, use contrary to the operating
instructions, abuse including tampering, damage in transit, or unauthorized repair or alternations. Further,
the warranty does not cover Acts of God, such as fire, flood, hurricanes and tornadoes. This warranty gives
you specific legal rights, and you may also have other rights that vary from country to country, state to
state, province to province or jurisdiction to jurisdiction.
To get Warranty Service make sure you keep your sales receipt or document showing
proof of purchase.
Call 1 (800) 638-3722 to receive a return authorization (RA) number, which
must be included on the return label. Attach your proof of purchase to your defective product
along with your name, address, daytime telephone number and description of the problem.
Carefully package the product and send with shipping and insurance prepaid to:
Pelstar, LLC
Attention R/A#_____________
Repair Department
11800 South Austin Avenue, Unit B
Alsip, IL 60803
If your scale is not covered by warranty, or has been damaged, an estimate of repair costs or
replacement costs will be provided to you for approval, prior to servicing or replacing.
Pelstar, LLC
11800 South Austin Avenue, Unit B • Alsip, IL 60803 • USA
1-800-638-3722 or 1-708-377-0600
PLEASE REGISTER YOUR SCALE FOR WARRANTY COVERAGE AT:
http://www.homscales.com/customers/registration.aspx
ProPlus® is a registered trademark of Pelstar, LLC.
Health o meter® is a registered trademark of Sunbeam Products, Inc. used under license.
Health o meter® Professional products are manufactured, designed and owned by Pelstar, LLC.
We reserve the right to improve, enhance or modify Health o meter® Professional product features or
specifications without notice.
© Pelstar, LLC 2009
