healthmatesauna.com
healthmatesauna.com
limited warranty
The warranty period begins on the date the unit is purchased by the user. This warranty may not be transferred,
sold, donated, gifted or assigned to a third party except with the prior written consent of Health Mate Sauna, in its sole and
absolute discretion. Absent written consent, only the original purchaser can make claims hereunder. All warranty
labor must be performed by Health Mate or its designated representative using authorized Health Mate parts. No
agent, dealer, distributor, service company or other party is authorized to change, modify. or extend the terms of this
limited warranty in any manner whatsoever. Any warranty so provided shall be solely their separate obligation. As
used in this warranty, “commercial use” shall mean any use that involves a fee, rate, charge, or other consideration,
any use directly or indirectly in connection with a business, going concern, or undertaking intended for profit or
pecuniary gain, and any non-residential use, “residential use” shall mean when purchased for use by a single-family
for internal household purposes, and “user” shall mean the original purchaser.
The limited warranty does not cover defects, damage, or failure (“Damage”) caused by the delivery service providers
or common carrier, the installer, user, or other persons and animals, including without limitation, termites and
other wood-destroying insects or rodents. The limited warranty excludes Damage resulting from transportation,
careless handling, improper location, storage, or relocation, as well as from cleaning, painting, staining or other
use of abrasive or improper chemicals. The limited warranty also excludes Damage arising from user’s or a third
party’s negligence; modification of any type for any reason (including modification to meet local codes); improper
installation (including installation not in accordance with instructions and specifications provided with the unit);
connections supplied by the installer of the equipment, an electrician or a third party; improper voltage supply;
unauthorized electrical modification; misuse; improper use; abuse; incorrect operation, lack of proper routine or
preventive maintenance; unauthorized repair by a third-party; normal wear and tear; fire, and acts of God such as
lightning, floods, earthquakes, etc. Outdoor-Use Sauna warranties do not include damage arising from a failure (i)
to maintain the Sauna on a flat, level, hardtop surface with adequate drainage and (ii) to keep the exterior free and
clear from plants, trees, grasses, soil, and snow deposits.
