healthmatesauna.com
healthmatesauna.com
troubleshooting guide
Question
Answer
Control panel is beeping
and showing an error
message.
•
The temperature sensor inside your control panel housing has been
disconnected. Remove control panel (video available) and confirm the two pin
connection is securely fastened.
There is no heat coming
from my front heaters.
•
First thing you want to do is check the blue Molex connection inside the
sauna. It’s located on the bottom right of the sauna if you’re sitting on the
bench. You want to make sure that it is plugged in correctly. You will notice
that the 2 outermost prongs on the connection have a rounded edge, while
the center prong is a complete square. Be sure to match these plug shapes to
the inlet for a proper connection.
•
Check heater power cable connections.
All other Sound System
problems:
•
Unplug the sauna, wait 10 minutes, then plug back in.
What are the electrical
requirements for my new
sauna?
•
Inspire 2 : 120V
15
amps
•
Inspire 3
:
1
20v,
20
Amp
My new sauna is completely
dead.
•
Make sure the power cord is plugged into the sauna power supply and the
other end is plugged into the wall socket.
•
Try pressing each of the 2 reset buttons on the sauna power supply.
•
Unplug the sauna and plug something else, such as a lamp or radio, into the
wall socket to verify there is power to that socket. If there is no power, check
the house circuit breaker for that line.