Heal Force Smart-NE Series Operation And Service Manual Download

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Chapter 7 Troubleshooting

7.1 No display

Description

Solution

No power supply for power outlet

Confirm power outlet is normal

Electrical outlet loose

Change electrical outlet

System power cord is not properly installed

Make sure the power cord is plugged into the

electrical outlet of main unit

system power is turned off

Turn on the power switch on the back of the

main unit

Power cord is damaged

Change the power cord

Fuse burned

Change fuse

Internal component failure

Contact Technical service

7.2 Making RO water is too low

Description

Solution

No feed water supply, warning for no water

confirm the patency of external water supply

Pre-filter blocked, warning for no water

Rinse the filter and replace it when necessary

Feed water pressure is too low, indicating no

water warning

Needs another pressure pump

water supply connection error, indicating no

water warning

Make sure that feed water pipe connecting to

the FEED connector of the main unit.

Pretreatment blocked

Replace the pretreatment module

There are impurities on the RO surface

Press “Flush/▼”button to flush RO

RO blocked

Replace the RO module

Pure water outlet connection error

Verify that the RO OUT of main unit connected

with RO IN of water tank

Water temperature is too low

Add the preheat system

Internal component failure

Contact Technical service

7.3 The pure water conductivity of Smart-NE is too high

Description

solution

Feed water conductivity is high

Choose RO-2 module

RO exhausted, showing RO or DS alarm

Replace the RO membrane

New reverse osmosis membrane with

remaining protection liquid.

Press “Flush/▼”button to rinse the membrane

Internal component failure

Contact Technical service

7.4 Ultra-pure water resistivity is too low

Description

Solution

Purification cartridge is exhausted

Replace the Purification cartridge

The unit display conductivity value

Switch the unit mode to resistivity

Purification cartridge installation error

Make sure the purification cartridge

installation OK.

Disinfectant is not fully discharged after

disinfection

Discharge amount of the ultra-pure water

Internal component failure

Contact Technical service

7.5 The flow rate of ultra-pure water is too low

Description

Solution

System is in recycling mode

Wait for the producing water reaching preset

quality

Water tank level is less than 20%

Wait for pure water level increase in water tank

Ultra-pure water resistivity is too low

Adjust the ultra-pure water quality to the

requirement

Ultra-pure water resistivity value is setting too

high

Adjust the ultra-pure water quality to the

requirement

Supply pipe connection error

Confirm the RO OUT of water tank connecting

to the RO IN of main unit

Internal component failure

Contact Technical service

Summary of Contents for Smart-NE Series

Page 1: ...Smart NE Series Water Purification System Operation and Service Manual Version 2004 ...

Page 2: ... manual are as general representative which may have some errors compared to entity But the description is definitely match the function In accordance with copyright law the company holds and retains the exclusive right to all the works Without written consent provided by company any other organization or individual has no right to any form of manual changes Preface Thank you for using Smart NE wa...

Page 3: ...ISO 9001 Certificate ...

Page 4: ...k 5 4 2 3 Pipeline connections between main unit and RWD 6 4 3 Signal cable connection 6 4 3 1 Level cable 7 4 3 2 Pump power cable 7 4 3 3 Cable connect between main unit and RWD 7 4 4 Cartridge installation 7 4 4 1 Open the side door of the main unit 7 4 4 2 The position of the main components 7 4 4 3 Installation of pretreatment cartridge 8 4 4 4 Installation of purification cartridge CR SP303M...

Page 5: ... Main unit disinfection 25 Chapter 7 Troubleshooting 27 7 1 No display 27 7 2 Making RO water is too low 27 7 3 The pure water conductivity of Smart NE is too high 27 7 4 Ultra pure water resistivity is too low 27 7 5 The flow rate of ultra pure water is too low 27 Chapter 8 Order information 28 8 1 Consumable 28 8 2 Option parts 28 Chapter 9 Appendix 29 Appendix 1 Fuse replacement 29 Appendix 2 P...

Page 6: ...ts authorized agents We did not responsible for duties and responsibilities if the equipment is disassembled by unauthorized dealer or service personnel 1 3 System operating environment Indoor use Avoid direct sunlight Between 0 2000 meters altitude Ambient temperature 4 45 Operating Voltage 220 230V AC 50 60Hz Inlet pressure 0 1 0 4MPA The fluctuation range of the main power supply can be 10 of t...

Page 7: ...conductivity resistivity temperature operate mode water tank level volume dispense products water 4 channel resistivity sensors equipped with temperature compensation function comprehensively monitor system operation and water quality variation Two hours standby mode with various types of loop disinfection Using hydrogen peroxide as disinfectant to protect operator and filtration cartridge and gua...

Page 8: ...T I N I N p r e s s u r e p r e s s u r e r e d u c i n g r e d u c i n g va l ve va l ve s o l e n o i d s o l e n o i d val v e A val v e A h i gh h i gh p u r e p u r e wat e r wat e r ul t r a pu r i f i c a t i o n ul t r a pu r i f i c a t i o n c ar t r i d ge c ar t r i d ge r e s i s t i vi t y r e s i s t i vi t y c e l l 3 c e l l 3 UF UF c ar t r i d ge c ar t r i d ge s o l e n o i d ...

Page 9: ... circumstances are consistent with the regulations Whether there is reserved space if you are going to install USB signal accessing your computer Whether there is reserved space if you are looking forward to having moving handle and pedal switch installed 3 2 Option spare parts 3 2 1 Pressure reducing valve CR SP829 Please purchase this product additionally when the feed water pressure is too high...

Page 10: ...e connecting the inlet pipe make sure that the external water supply has been shut down to prevent water supply pipe splashing around resulting in unnecessary losses Get the quick connector and the tread sealing tape out Wind the tread sealing tape around the 1 2 NPTF connector usually 3 to 4 laps of pre installed external water pipeline And then screw on the connector Cut a blue tube and prefilte...

Page 11: ...e connect to the air check valve at the back of storage tank with clamp fitting the other end into the external drainage pipes which have been pre installed 4 2 3 Pipeline connections between main unit and RWD Get a white tube insert one end of the tube into the RWD1 1 on the back of main unit and the other end into the one of the connectors on the back of RWD Get a white tube insert one end of th...

Page 12: ...unit the other end connects to the PS 2 socket at the back of the remote water dispenser 4 3 4 Main power supply cable Make sure that the system switch status is OFF the switch should be in the O Put the power cord plug into the power supply socket Insert the other end of the power cord into the external power supply outlet 4 4 Cartridge installation 4 4 1 Open the side door of the main unit Unscr...

Page 13: ...n the bottom of the hole Use pure water to make the black O rings wet Do not use lubricants for lubrication such as glycerol or Vaseline or other lubricant Place the square tenon at the low of the pretreatment into the corresponding square hole on the main unit Push the joint at the up of the pretreatment cartridge to the main unit Make sure the O rings of pretreatment cartridge can be completely ...

Page 14: ...idge Make sure there is a black O ring in the ports which is in the right position should be close to the inlet and outlet inside the convex shoulder If the position is not right Please adjust it to the right position Wet the O rings with ultra pure water Do not use lubricants for lubrication such as glycerol or Vaseline or other lubricant Push the purification cartridge firmly into place Both the...

Page 15: ...CD display symbols FEED Feed water conductivity RO Pure water conductivity UP Products resistivity DS deionization rate PF Pretreatment cartridge UF Ultra filter UV UV lamp Vol Disp Fixed Volume Dispensing EDI EDI water resistivity graphics Without feed water System leakage FE Feed water low quality PF Pretreatment failure RO RO failure UF Ultra filter failure UV UV light failure DI Purification c...

Page 16: ...andby mode automatically Standby 25 0 C Ideal Ideal for for lab lab 08 00 20 09 2016 Smart NE Press Disp keypad you can take the high pure water Ensure that the pure water at least 20 of the Smart NE water tank water level 1 Smart NE HP water Dispensing 25 0 C 08 00 20 09 2016 Ideal for lab Vol Disp OFF Press Stop keypad to stopping take product water The LCD displays the next system state Smart N...

Page 17: ... Product conductivity unit Volume of water dispense Alarm Alarm setting setting Alarm Alarm setting setting Calender Calender Prod Prod unit unit Volume Volume of of water water Prod Prod Resis Resis Disp Disp flow flow 5 6 1 Alarm Settings After entering the parameter setting menu press the Disp or Flush keypad to select Alarm setting Press the Stop keypad to confirm the settings menu to enter th...

Page 18: ...ctivity can be adjusted by the user If the adjusted limit will be overstepped it will decrease the life time of Pre treatment cartridge RO membrane and purification cartridge the manufacture setting is 400us cm the user can press Disp Flush keypad to adjusting according to the user desire Press the Stop keypad to confirms the setting and switches to the next menu level When setting the value pleas...

Page 19: ...oduct water setting After entering the parameter setting menu press Disp or Flush keypad to select the Volume of water function Volume Volume of of water water Alarm Alarm setting setting Calender Calender Prod Prod unit unit Volume Volume of of water water Prod Prod Resis Resis Disp Disp flow flow Press Stop keypad to enter the volume of taking water setting interface Alarm Alarm setting setting ...

Page 20: ...istivity of product water is lower than limit the product water will be recycling in main system the product water s resistivity of user taken is higher than the limit the user can press Disp Flush keypad to adjusting according to the user desire Press the Stop keypad to confirms the setting and switches to the next menu level 5 6 6 Unit selection By setting this parameter user can choose to the u...

Page 21: ...e keep in mind that firstly you should press flush keypad to flush the Smart NE system then have the inlet valve closed and power off Regularly disinfect and clean the water tank If there are some special requirements please install UV disinfector and air filter 6 2 Periodic maintenance Please refer to the following maintenance periodic table Timely maintain this Smart NE system to enable it to ke...

Page 22: ...ss Stop keypad to confirm and into the code input interface Password 85 Press or hold down Disp or Flush keypad and then input the correct password The default password is 85 press Stop to confirm to enter the next level of menu If the password is error the system will restart Parameter setting Service setting Press or hold down Disp Flush keypad to choose Service setting Then press Stop keypad to...

Page 23: ... of the water As is shown in picture A Pull out the lock which is on the stainless steel As is shown in picture B Gently pull out the upper part of the pre treatment cartridge along the stainless steel rod of the port As is shown in picture C Get the dovetail at the bottom of the pre treatment out from square hole As is shown in picture D Get the new pre treatment cartridge and make sure the order...

Page 24: ...ake care of the ring after unscrewing the RO cartridge A plier can be used to pull out the reverse osmosis which is exhausted Grip the center of reverse osmosis and pull out with force Remove the new reverse osmosis membranes please check the model and unpack the package Push the RO membrane end with double rings into the membrane shell Screw lid and tighten Confirm the seal ring is on the upper t...

Page 25: ...tton the selection other components replacement or press Menu button to return to the upper level of menu or you can continuously press Menu keypad to exit the maintenance setting the system will reboot Newly installed ultra pure purification cartridges and cartridges need to be washed for 2 to 4hours to reach the best condition When the new cartridge is installed the ultra pure water resistivity ...

Page 26: ... without damage Insert the new UV light into the stainless steel shell and tighten Install the UV lamp on the holder and install and tighten the fixer Insert the inlet outlet water pipe into the corresponding connector Installed side door Go back to the control panel press the Stop keypad to confirm the replacement process is done After finishing the UV lamp replacement you can press Disp or Flush...

Page 27: ... install the cartridges The system will leak water when the cartridge installation has some mistakes The cartridges re installation is needed Refer to the following content Refer to this chapter and enter the maintenance setting press the Disp or Flush keypad to select consumable replacement Press the Stop keypad to set Now you can remove the cartridge which has leak water and re install them acco...

Page 28: ...place replace Disinfect Disinfect Date Date recorder recorder System System display display Manu Manu setting setting Obligate Obligate level level 60 60 Press Menu keypad to return to the previous menu or press Menu keypad continuously to exit the maintenance setting the system reboots 6 6 Data record of system Smart NE system is equipped with a large capacity data storage units it will record ti...

Page 29: ...16 20 09 2016 PF PF 02 02 11 00 11 00 20 09 2016 20 09 2016 RO RO 01 01 11 20 11 20 20 09 2016 20 09 2016 DI DI 04 04 11 50 11 50 20 09 2016 20 09 2016 UF UF 01 01 From left to right replacement time cartridge type cumulative number of replacement times Press Disp or Flush keypad to scroll to see other time for the consumables replacement records Press Menu keypad to return to the previous menu or...

Page 30: ...nfection reminders display on the screen after the system is power on Chlorine disinfectant tablet is used as disinfectant And main unit at standby status the storage tank is full of pure water Put the one Chlorine disinfectant tablet in to the storage Please enter the disinfection settings the specific operation is as follows Refer to this chapter into the maintenance of the settings Press the Di...

Page 31: ...26 Disinfection Disinfection End End Press Stop keypad to confirm the system restart After the system restarts press the Disp keypad to flush the remaining disinfectant in the end tube for 10 15 minutes ...

Page 32: ...reheat system Internal component failure Contact Technical service 7 3 The pure water conductivity of Smart NE is too high Description solution Feed water conductivity is high Choose RO 2 module RO exhausted showing RO or DS alarm Replace the RO membrane New reverse osmosis membrane with remaining protection liquid Press Flush button to rinse the membrane Internal component failure Contact Technic...

Page 33: ...Micro filter CR SP502B Ultra filter CR SP505 UV sterilizer lamp 254 185nm CR SP431 Final filter CR SP504B Disinfectant tablet CR SP854 8 2 Option parts Description specification Order No Enhanced pretreatment device Pretreatment cartridges CR SP102 Pretreatment filter 2sets 20 PP AC SR CR SP107 Pressure reductor 5KG CR SP829 Inlet valve subassembly 4 T way with 2 ball valve CR SP831 Data transfer ...

Page 34: ...t to an external power supply Appendix 2 Pressure reductor installation The feed water pressure for the system is normally 0 4MPA If the pressure exceeds this value a pressure reductor needs to be installed after the pre filter Please install the pressure reductor according to the water flow direction do not install it in the wrong direction otherwise it will not work normally The pressure reducto...

Page 35: ...on the outside of the tap Inlet valve subassembly includes a T way and a ball valve Installation steps are as follows Turn off the external tap water supply valve Remove the tap from water supply pipe Take T way which with teflon seal one end links to external water supply pipes the second end to the tap and the third end to the ball valve with teflon seal Take the pre filter connect to the ball v...

Page 36: ...P 8C P 8G P 8G P 8D P 8D P 8G P 8G P 8E P 8E P 8G P 8G P 6 P 6 P 61 P 61 P 62 P 62 P 63 P 63 P 64 P 64 P 65 P 65 5 5 N L N L N L N L N E V V V V E L N E P 11L P 11L P 11N P 11N P 11E P 11E 220L 220L EGND EGND P11 P11 220N 220N P 12 P 12 P 12 P 12 P12 P12 P 71 P 71 P 7G P 7G P 72 P 72 P 7G P 7G P 71 P 71 P 7G P 7G Pump Pump 1 Val v e Val v eA P15 P15 J J I GND I GND K K I GND I GND P 15K P 15K P 15...

Page 37: ...6th 1065 West zhongsan Road Shanghai P R China TEL 86 21 62728646 62712931 FAX 86 21 62710529 E mail export hf healoo com Website www healforce com Manufacturer Shanghai Canrex Analytic Instrument Co Ltd Address No 4 Workshop Building 298 Lian Zhen Rd Pudong Shanghai P R China ...

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