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© 2020 HBX Controls
20
ISSUE
POSSIBLE CAUSES & RESOLUTIONS
Thermostat(s)
not showing up
on ThermoLinx
App
• Verify sync code and password on
thermostat is correct when adding devices
• Manually check in thermostat(s)
• Ensure zone modules are linked
• System is not connected to the internet
Thermostat
settings not all
displayed on
the ThermoLinx
App
• Contact HBX Technical Support for
contactor code to unlock advanced
settings.
For additional assistance with the THM-0600, please contact our
Technical Support Department toll free at:
+1 (855) 410-2341
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