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The Pro Logic series of pool controllers includes support for button naming. For ex-

ample, if the Aux 6 button is used to turn on the waterfall, the button can be renamed

“Waterfall”. When buttons are renamed at the pool controller the chosen names will

appear on the local server display.

LOCAL SERVER SECURITY

The communications link between the ACHN and the home PC which is displaying the

local server page IS NOT encrypted (http, not https) and it cannot be setup to be

encrypted. It is also NOT password protected. In order to provide security it is recom-

mended that the ACHN NEVER be used with an unprotected wireless home network.

Again, even though the ACHN connects to the home network via cable and the local PC

may also connect via cable, there is still a security risk when there is an unprotected

wireless home network.

Aqua Connect Web Site

The Aqua Connect web site is a subscription service that allows a pool owner/pool

service professional/pool builder to monitor and/or control a pool from any Internet

enabled computer. The user needs valid login credentials, and must log into the web site

before any services are provided. The subscription is associated with the ACHN (the

pool) not with the login account.

Any number of ACHN units (pools) can be registered to the same login account. For

example, one login account can access 1) your home pool, 2) the pool at your vacation

house, and 3) the pool at your parent’s house. This login account has three separate,

independent subscriptions, one for each pool. A pool service professional may put an

ACHN on each of the pools that they service, and register all of these ACHN units to a

single login account. From that one account everything is visible. The login account to

which an ACHN is registered is called the “Manager Account” for that ACHN.

The Manager Account can create sub-accounts to allow other people to access one, a

few, or all of the managed pools.

Usage Models

There are three different usage models for the ACHN. In the first case, the pool owner is

also the ACHN owner. The ACHN is registered to the homeowners login account and

the homeowner is billed for subscription renewals.

In the second case, a pool builder owns multiple ACHN units and installs an ACHN on

every pool they build to allow them to monitor the pool for the duration of the warranty

period. The pool builder has a master account to which every ACHN is registered. Sub-

accounts are created for each homeowner so that they can access their own pool. In this

case when the warranty period ends the pool builder has the option of moving the

ACHN to the next new pool.

Button Color             Meaning

Gray Button                   Corresponds to LED OFF, but is also the color used when no 

                                      LED is associated with a button.

Light Green Button        Corresponds to LED ON.

Light Blue Button           Corresponds to LED blinking

Table 2

When the Gateway Owner is different than the Pool Owner, the Gateway Owner must provide

Personal Information to the Company about the Pool Owner. The Company requires that the

Gateway Owner has permission from the Pool Owner prior to the submission of this information

to the Company.

When either the Gateway Owner or the Pool Owner enables a Registered Guest, the Gateway

Owner or the Pool Owner must provide Personal Information to the Company about the Regis-

tered Guest. The Company requires that the Gateway Owner or the Pool Owner has permission

from the Registered Guest prior to the submission of this information to the Company.

The Company also collects information related to the Hayward swimming pool controller, the

swimming pool equipment that it controls, and the state of the swimming pool via the Telemetry

upload.

All of the Personal Data collected by the Company becomes the property of the Company. This

Personal Data is always accessible to the Gateway Owner, may be accessible to the Pool

Owner, and may be accessible to the Registered Guest. The Gateway Owner controls access

to the Personal Data to the Pool Owner and the Registered Guests.

You should carefully limit the personal information you voluntarily provide to strictly that which is

necessary for the Company to assist in optimizing your ability to remotely control your swimming

pool through your Hayward swimming pool controller and the Gateway.

When enabling a Registered Guest you should carefully limit the Personal Data that you make

available to them.

Automatic Collection of Information

As you navigate this Site, certain limited information can and may be collected automatically from

you without your active involvement, using methods known as cookies and navigational data

collection. Some of the information (e.g., type of web browser) does not identify who you are.

Other information, such as your Internet Protocol (“IP”) address, may identify you indirectly, when

supplemented with other commercially available sources of information.

When you visit this Site, we may send to your computer one or more cookies, which are small text

files containing a string of characters. These cookies uniquely identify your computer and your

swimming pool controller and equipment to the Site.  We may use cookies to improve the quality

of the Site and the Service by storing user preferences and tracking user trends. Most web

browsers are set up to accept cookies, but you can reset your browser to refuse all cookies or

to indicate when a cookie is being sent.  However, some features of this Site and the Service may

not function properly if your cookies are disabled.

Furthermore, the Company computer servers automatically record information that your browser

sends whenever you visit a website. These server logs may include information, such as the

portions of the Site accessed, the IP address assigned to your computer, the type of browser

used by your computer, the date and time of your access to the Site, and one or more cookies that

may uniquely identify your computer.

We also automatically upload, record, and preserve your swimming pool equipment and sensor

status via the Telemetry. This Telemetry occurs continuously, not just when you log onto the Site

and access and use the Service.

Collection, Disclosure, Use and Retention of Information

Except as otherwise stated at the point of collection, we may use your information for improving

the content of the Site and the Service, customizing this Site and the Service to your preferences,

communicating information to you and subsequently updating such information, internal marketing

and research purposes, and as further specified in this Privacy Policy.  We may combine such

information with other passively or actively collected information unless we specify otherwise at

the point of collection.

The Company may transfer your information, including Personal Data and Telemetry data, to third

parties, including contractors we use to support our business (e.g., marketing services, fulfill-

ment services, technical support, delivery services, and financial institutions), in which case we

will require such third parties to agree to treat your information in accordance with this Privacy

Policy or as you may otherwise have previously consented.  We do not share your Personal Data

or Telemetry with third parties for their direct marketing purposes unless you have affirmatively

agreed in advance to such a disclosure.

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Summary of Contents for Aqua Connect

Page 1: ...l Control Interface Operation Manual evD ward www haywardnet com AQ CO HOMENET Aqua C Aqua C Aqua C Aqua C Aqua Connect onnect onnect onnect onnect Home Network Home Network Home Network Home Network Home Network TM ...

Page 2: ... The back panel of theACHN contains the power jack the Ethernet CAT5e connector and the RS 485 connector The ACHN connects to the pool controller as a wireless terminal does It needs to be taught BothACHN and the pool controller must be put into Teach Mode at the same time to allowACHN to link to the pool controller As a fallback ACHN can be wired into the pool controller RS 485 bus TEACHBUTTON Th...

Page 3: ... is one more bar If the signal strength is 2 bars or better then you have a usable communications channel to the pool controller if you have less than two bars or the LINK LED is blinking then the ACHN needs to be relocated LEDFUNCTIONALITY LED functionality is shown below If all LEDs remain off check the power If the RF LED remains off then you may need to repeat the range test to make sure that ...

Page 4: ... of theACHN shown in Figure 1 is mypool319 because its MAC address ends in 319 The last three digits can contain alphanumeric values If the last three digits of yourACHN s MAC areABC the name used for yourACHN would be mypoolabc Do not enter a leading www or a trailing com when accessing the local server The name is not case sensitive You may use MYPOOLxyz mypoolxyz or even MyPoolxyz HOWTHEBUTTONW...

Page 5: ...3 the pool at your parent s house This login account has three separate independent subscriptions one for each pool A pool service professional may put an ACHN on each of the pools that they service and register all of these ACHN units to a single login account From that one account everything is visible The login account to which an ACHN is registered is called the Manager Account for that ACHN T...

Page 6: ...nnectweb com to get to the web site login page and then enter your username and password The password is case sensitive the username is not case sensitive Once logged in you will remain logged in until you manually log out or there is 30 minutes of inactivity Note that the entire Aqua Connect web site is secure meaning that all communication between the computer you are logged in at and the web si...

Page 7: ...te Control page REMOTE CONTROL PAGE This page looks just like a wireless tabletop or wall mount pool control terminal There is a simulated 2 line text display with menu navigation buttons to the right and pool control buttons below The Remote Control page can do anything that a remote pool control terminal can do ACCOUNTS SETTINGS PAGE The Account Settings page is where you update your account inf...

Page 8: ...are physically removed from the pool and can only monitor it via the web site then removing an alarm from the Dashboard can have serious consequences It is recommended that you rarely if ever use this feature For some alarms you are allowed to modify the alarm limits within reasonable ranges For example The default low alarm limit for CyanuricAcid Stabilizer is 60 ppm a recom mended limit for an o...

Page 9: ... wait for it to appear on the two line text display The Dashboard is a convenient display of a lot of information simulta neously There are five sections to the Dashboard page The left navigation buttons identical to the Remote Control page The air and solar temperatures along with the Pool Spa Spillover status The Heater Settings and Water Temp section displays the current heater status as well a...

Page 10: ...off black then the heat source is inactive Note that the heat sources are color coded light blue corresponds to Heater1 red corresponds to Heater2 and yellow corresponds to Solar Heater1 Heater2 and Solar are the default names for the 3 heat sources It is possible to rename the Heater1 and Heater2 buttons on the Remote Control page When these buttons are renamed on the Remote Control page the new ...

Page 11: ...return an accurate value when there is water flowing past the sensor If the filter is in any state other than Off an accurate pH reading will be displayed When the filter is Off the last valid pH reading will continue to be displayed for a few hours but the pH reading will eventually switch to n a and remain there until the filter turns back on The pH reading is also used in the water balance comp...

Page 12: ...dex This is a measure of the water quality of your pool that takes into consideration the pH the water temperature the Calcium Hardness and the TotalAlkalinity The water balance is 0 for a perfectly balanced pool Any number between negative 0 5 and 0 5 is considered good For values outside of this range the pool water is potentially damaging to the pool and pool equipment at least over the long te...

Page 13: ...troller as if you were standing in front of it The page will look similar and simulate the function of the pool controller s local display keypad or a physical remote control If your pool controller is a Pro Logic PS 16 then the Remote Control page will look and function like a PS 16 remote control Figure 2 below shows the PS 16 version of the Remote Control page There are four sections to the Rem...

Page 14: ...llover will advance the Pool Spa Spillover state TO THE NEXTAVAILABLE STATE Pushing the Spa button will NOT always put the controller into Spa state On actual remote controls there is a Check System LED to the right of the LCD display On the Remote Control page the words Check System appear in yellow text below the two line text display when a check system error is active There is an inactivity ti...

Page 15: ...essed from the Dashboard by selecting Pool Settings and then scroll ing to the bottom of the page and selecting Manage Access The Pool Management page has an entry for every sub account and allows the pool manager to determine which if any sub accounts should have access to this pool A full rundown of per pool privileges base on sub account configuration is shown in Table 4 SUB ACCOUNTCREATIONPROC...

Page 16: ...n this pool There is a drop down box to select access level and a check box to enable alarm warning email notifications The default levels are No Access and no notifications Go to the drop down box for this sub account and select either Read Only or Read Write to provide access to the sub account Check the notifications box if you would like the sub account to receive alarm warning emails Read Wri...

Page 17: ...e to this sub account No access is provided to any web page specific to this pool Read Only Read and modify Account Settings for sub account Read but not modify Pool Settings for this pool Read but not modify existing Pool Surveys Can t create new Pool Surveys Read the Dashboard Read and navigate the Remote Control menus Can t change pool configuration settings set points Can t control pool featur...

Page 18: ... from the left hand column of buttons on the Dashboard This will take you to the Pool Settings page Edit the Pool Name which is the first field that you can change Then go to the bottom of the page and select Update You will be brought back to the same page and the message Unit profile updated should appear near the top of the page The Pool Name is now changed You can select Home from the top navi...

Page 19: ...inding you of an alarm These emails are configured on a pool by pool basis and can be sent to a single email address or a list of email addresses Each pool has anAlarm Notifications email list Alarm notifications can only be controlled by the login account to which the pool ACHN is registered A sub account that is allowed to access a pool has no control over alarm notifications Setting up the Alar...

Page 20: ... in the pool survey are for your benefit or the benefit of your pool service firm There are three items in the pool survey that are reported on the Dashboard and used in the Water Balance computation These three items are Total Alkalinity some times calledAlkalinity Calcium Hardness sometimes called Hardness and Stabilizer sometimes called Cyanuric Acid These are the only three items along with da...

Page 21: ...ed simultaneously on the graph To view a graph Select Data History from the left hand navigation column This takes you to the Data History page At any time you can push the Refresh button to update the graph There are Refresh buttons both at the top and the bottom of the page At the top of the page are the two date time fields from and to Below that are the selections for the two variables Miscell...

Page 22: ... selected Spa on your Settings Menu POOL is just a label on the Aqua Rite Pro Dashboard and doesn t mean that your Aqua Rite Pro configuration is wrong Background Color Meaning Red The certificate is out of date invalid or has an error Your browser should warn you not to proceed Communication will NOT be secure Yellow The authenticity of the certificate cannot be verified This might indicate a pro...

Page 23: ...username and allow you to select a password to access the Service You are not authorized to access the Service through use of any username other than the one issued to you by the Company upon registration The Gateway Owner agrees to i provide accurate current and complete information as may be prompted by any registration forms for the Service Registration Information ii maintain and promptly upda...

Page 24: ...your comments regarding its products this Site and the Service However we request that you be specific in your comments and that you do not voluntarily submit any ideas suggestions or materials related to the business of the Company or the content or operation of the Site or the Service If despite this request you do voluntarily submit any ideas suggestions or materials related to the business of ...

Page 25: ...AMAGE TO YOUR COMPUTER EQUIPMENT ORANY OTHER PROPERTY WHEN YOUACCESS BROWSE DOWNLOAD FROM OR OTHERWISE USE THE SITE OR THE SERVICE Note that it is possible to damage your pool make it unsafe for bathing or generate unexpectedly high utility bills if you misuse your pool controller Since the remote control portion of the Service gives you full control over the pool controller you can by extension d...

Page 26: ... collect and store a user profile for each pool and for each user account with equipment and contact information The Company will not share this personally identifiable data the Personal Data with 3rd party companies for market ing purposes The Company may employ contract companies to assist the delivery of the Aqua Connect product and these companies will also handle the Personal Data All interna...

Page 27: ...nually uploaded to the Site please thoroughly review this Privacy Policy and contact us if you have any questions Intended Audience of this Site and the Service This Site is primarily intended to allow owners of Hayward swimming pool controllers and the pool service professionals that they contract with the ability to remotely monitor and control their swimming pools and or spas the Service This S...

Page 28: ...s Site we may send to your computer one or more cookies which are small text files containing a string of characters These cookies uniquely identify your computer and your swimming pool controller and equipment to the Site We may use cookies to improve the quality of the Site and the Service by storing user preferences and tracking user trends Most web browsers are set up to accept cookies but you...

Page 29: ...o this Site and the Service and furthermore to protect it from loss misuse and unauthorized access disclosure alteration or destruction Furthermore the Company requires that employees and third party administrators processors access your Personal Data and Telemetry data only on a need to know basis You should keep in mind that no combination of security measures can ever provide guaranteed protect...

Page 30: ...nstructions at the original point of collection on this Site send an e mail message to us at support aquaconnectweb com or write to us at Privacy Officer Hayward Industries 61 Whitecap Drive North Kingstown RI 02852 Changes to This Privacy Policy If this Privacy Policy changes the revised policy will be posted on this Site Please check back periodically and especially before you provide any person...

Page 31: ...com WARRANTYEXCLUSIONS 1 Material supplied or workmanship performed by others in process of installation 2 Damage resulting from improper installation including installation on pools larger than the product rating 3 Problems resulting from failure to install operate or maintain the product s in accordance with the recommendations contained in the owners manual s 4 Problems resulting from failure t...

Page 32: ...terference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equip ment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the recei...

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