Sub-accounts are lower level accounts than the Manager Account that creates them
and are not capable of creating their own sub-accounts. Sub-accounts cannot change
their own privileges; they will always have the privileges that you give them. You will
always have the option of disabling any sub-account you created or of reducing the
sub-account access privileges.
Note that sub-accounts are free. Subscription charges on the Aqua Connect web site
are per pool (ACHN), not per login account. If an ACHN subscription expires then the
pool associated with that ACHN becomes inaccessible on the Aqua Connect web site.
The pool becomes inaccessible to the Manager Account that owns the ACHN and ALL
sub-accounts beneath that Manager Account that have been given access to that pool
(ACHN) until such time as the subscription is renewed.
SUB-ACCOUNT PRIVILEGES
Sub-accounts can have a variety of privileges depending on how you set them up. This
section will describe the options available to you when you set them up. The next
section will describe how to set them up. You control sub-account privileges in two
ways. First, you choose an account type. Second, you decide what access privileges
the sub-account should have on each pool that you manage (and this is decided on a
pool by pool basis).
There are two types of sub-account: User and View Only. A User account is intended to
allow full control access to at least one pool, while a View Only account is intended to
allow monitor only access to all pools. When a sub-account is created it will default to
View Only. In fact, you cannot create a User sub-account directly; you must create a
View Only account and then go back into Manage Sub-Accounts and change the type
to User. Access privileges to each pool are controlled by the Pool Management page,
which can be accessed from the Dashboard by selecting Pool Settings and then scroll-
ing to the bottom of the page and selecting Manage Access. The Pool Management
page has an entry for every sub-account and allows the pool manager to determine
which, if any, sub-accounts should have access to this pool. A full rundown of per pool
privileges base on sub-account configuration is shown in Table 4.
SUB-ACCOUNT CREATION PROCEDURE
•
Before beginning the procedure, decide which of the pools that you manage should
be accessible to the sub-account. Then look at Table 4 and determine the privileges
that you would like to provide to the new sub-account for each pool.
•
Select
Account Settings
from the left hand column of buttons on the Dashboard or
the bottom of the Site Listing. This will take you to the Account Settings page. As
you go down the page there are four white fields: Password, Account Details, Alarm
Notifications, and Account Management. Click on the
Create a Sub-Account
link
from the Account Management field near the bottom of the page. This takes you to
the Create Sub-Accounts page.
•
On the Create Sub-Accounts page you need to fill out all of the required informa-
tion. With one exception, all of this information can be changed by the person you
are assigning the sub-account to. So if you aren’t sure about a phone number or a
zip code that will not be a problem. The one piece of information that cannot be
changed is the username. You may want to ask the person you are creating the sub-
account for if they have a preference for username. If you are a pool service com-
pany you may want to establish a system for assigning usernames: for example first
initial last name. Be aware that the username MUST be unique. If you enter a
username that has already been taken you will get an error message (“The username
you entered is already taken! Please enter another username.”) and you will have to
try again.
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Changing Your Aqua Connect Login Account Password
Once your login account has been created, you can change the password at any time
(you will never be forced to change the password). This applies to any type of login
account (Manager, User, and View Only). To change the password:
•
Login to the account with the present password and select
Account Settings
from
the left hand column of buttons on the Dashboard or the bottom of the Site Listing
page. This will take you to the Account Settings page.
•
There is a Password box near the top of the Account Settings page. Click on the
Change Password
link.
•
Enter your new password (twice to verify it). Then select
Update
.
•
You should get a message saying that your password has changed. If you get an
error message try again.
•
Once you get the message that your password has changed, select
Logout
from the
top navigation bar.
•
Now login using the new password to make sure that the change has really taken
effect.
Changing the Pool Name
The Pool Name is stored on the Pool Settings page. The Pool Name appears in the table
on the Site Listing page and is included in the heading of every pool specific page to
remind the web site user which pool they are looking at. It is also used in alarm warning
emails. If you are managing multiple pools with your login account then you need Pool
Names that are sufficiently descriptive that you can read the Pool Name and know
exactly which pool this is.
•
Select
Pool Settings
from the left hand column of buttons on the Dashboard. This
will take you to the Pool Settings page.
•
Edit the Pool Name, which is the first field that you can change. Then go to the
bottom of the page and select
Update
.
•
You will be brought back to the same page and the message “Unit profile updated!”
should appear near the top of the page. The Pool Name is now changed. You can
select
Home
from the top navigation buttons or you can select the
Dashboard
button at the bottom of the page to return.
Changing the Account Description (Name)
The Account Description (Name) is edited on the Account Settings page. The Account
Description appears in the table on the Pool Management page and is included in the
heading of every page. Note: On pool specific pages the owner Account Description is
used, not the Account Description of the current login account.
•
Select
Account Settings
from the left hand column of buttons on the Dashboard or
the bottom of the Site Listing. This will take you to the Account Settings page.
•
As you go down the page there are four fields: Password, Account Details, Alarm
Notifications, and Account Management.
•
Edit the Account Description, which is the first field that you can change in the
Account Details field. Then go to the bottom of the page and select
Save and
Return
.
Adding a Pool (ACHN)
You can manage multiple pools from your login account. Perhaps you have added a pool
at your summer home, or your parents have added an ACHN to their pool and have
asked you to manage it for them. Perhaps you are a pool service company. If you need
to install another ACHN and then register the new ACHN to the existing login account:
•
First install the ACHN per the Installation Manual.
•
Once the ACHN is linked to the pool controller via RF and linked to the Internet, let
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