Hayward Aqua Connect Operation Manual Download

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FCC Statement

This device complies with part 15 of the FCC rules. Operation is subject to the

following two conditions: (1) This device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that

may cause undesired operation.

Changes or modifications not expressly approved by Hayward could void the

user’s authority to operate this equipment.

NOTE: This equipment has been tested and found to comply with the limits for a

Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are

designed to provide reasonable protection against harmful interference in a resi-

dential installation. This equipment generates, uses and can radiate radio fre-

quency energy and, if not installed and used in accordance with the instructions,

may cause harmful interference to radio communications. However, there is no

guarantee that interference will not occur in a particular installation. If this equip-

ment does cause harmful interference to radio or television reception, which can

be determined by turning the equipment off and on, the user is encouraged to try

to correct the interference by one or more of the following measures:

— Reorient or relocate the receiving antenna.

— Increase the separation between the equipment and receiver.

— Connect the equipment into an outlet on a circuit different from that to which

the receiver is connected.

— Consult the dealer or an experienced radio / TV technician for help.

Industry Canada Statement

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

The term “IC” before the certification / registration number only signifies that the

Industry Canada technical specifications were met.

Web-Based Pool Control Interface

Operation Manual

092444A RevD

www.haywardnet.com

620 Division St.

Elizabeth, NJ 07207

AQ-CO-HOMENET

Aqua C

Aqua Connect

onnect

Home Network

Summary of Contents for Aqua Connect

Page 1: ...l Control Interface Operation Manual evD ward www haywardnet com AQ CO HOMENET Aqua C Aqua C Aqua C Aqua C Aqua Connect onnect onnect onnect onnect Home Network Home Network Home Network Home Network Home Network TM ...

Page 2: ... The back panel of theACHN contains the power jack the Ethernet CAT5e connector and the RS 485 connector The ACHN connects to the pool controller as a wireless terminal does It needs to be taught BothACHN and the pool controller must be put into Teach Mode at the same time to allowACHN to link to the pool controller As a fallback ACHN can be wired into the pool controller RS 485 bus TEACHBUTTON Th...

Page 3: ... is one more bar If the signal strength is 2 bars or better then you have a usable communications channel to the pool controller if you have less than two bars or the LINK LED is blinking then the ACHN needs to be relocated LEDFUNCTIONALITY LED functionality is shown below If all LEDs remain off check the power If the RF LED remains off then you may need to repeat the range test to make sure that ...

Page 4: ... of theACHN shown in Figure 1 is mypool319 because its MAC address ends in 319 The last three digits can contain alphanumeric values If the last three digits of yourACHN s MAC areABC the name used for yourACHN would be mypoolabc Do not enter a leading www or a trailing com when accessing the local server The name is not case sensitive You may use MYPOOLxyz mypoolxyz or even MyPoolxyz HOWTHEBUTTONW...

Page 5: ...3 the pool at your parent s house This login account has three separate independent subscriptions one for each pool A pool service professional may put an ACHN on each of the pools that they service and register all of these ACHN units to a single login account From that one account everything is visible The login account to which an ACHN is registered is called the Manager Account for that ACHN T...

Page 6: ...nnectweb com to get to the web site login page and then enter your username and password The password is case sensitive the username is not case sensitive Once logged in you will remain logged in until you manually log out or there is 30 minutes of inactivity Note that the entire Aqua Connect web site is secure meaning that all communication between the computer you are logged in at and the web si...

Page 7: ...te Control page REMOTE CONTROL PAGE This page looks just like a wireless tabletop or wall mount pool control terminal There is a simulated 2 line text display with menu navigation buttons to the right and pool control buttons below The Remote Control page can do anything that a remote pool control terminal can do ACCOUNTS SETTINGS PAGE The Account Settings page is where you update your account inf...

Page 8: ...are physically removed from the pool and can only monitor it via the web site then removing an alarm from the Dashboard can have serious consequences It is recommended that you rarely if ever use this feature For some alarms you are allowed to modify the alarm limits within reasonable ranges For example The default low alarm limit for CyanuricAcid Stabilizer is 60 ppm a recom mended limit for an o...

Page 9: ... wait for it to appear on the two line text display The Dashboard is a convenient display of a lot of information simulta neously There are five sections to the Dashboard page The left navigation buttons identical to the Remote Control page The air and solar temperatures along with the Pool Spa Spillover status The Heater Settings and Water Temp section displays the current heater status as well a...

Page 10: ...off black then the heat source is inactive Note that the heat sources are color coded light blue corresponds to Heater1 red corresponds to Heater2 and yellow corresponds to Solar Heater1 Heater2 and Solar are the default names for the 3 heat sources It is possible to rename the Heater1 and Heater2 buttons on the Remote Control page When these buttons are renamed on the Remote Control page the new ...

Page 11: ...return an accurate value when there is water flowing past the sensor If the filter is in any state other than Off an accurate pH reading will be displayed When the filter is Off the last valid pH reading will continue to be displayed for a few hours but the pH reading will eventually switch to n a and remain there until the filter turns back on The pH reading is also used in the water balance comp...

Page 12: ...dex This is a measure of the water quality of your pool that takes into consideration the pH the water temperature the Calcium Hardness and the TotalAlkalinity The water balance is 0 for a perfectly balanced pool Any number between negative 0 5 and 0 5 is considered good For values outside of this range the pool water is potentially damaging to the pool and pool equipment at least over the long te...

Page 13: ...troller as if you were standing in front of it The page will look similar and simulate the function of the pool controller s local display keypad or a physical remote control If your pool controller is a Pro Logic PS 16 then the Remote Control page will look and function like a PS 16 remote control Figure 2 below shows the PS 16 version of the Remote Control page There are four sections to the Rem...

Page 14: ...llover will advance the Pool Spa Spillover state TO THE NEXTAVAILABLE STATE Pushing the Spa button will NOT always put the controller into Spa state On actual remote controls there is a Check System LED to the right of the LCD display On the Remote Control page the words Check System appear in yellow text below the two line text display when a check system error is active There is an inactivity ti...

Page 15: ...essed from the Dashboard by selecting Pool Settings and then scroll ing to the bottom of the page and selecting Manage Access The Pool Management page has an entry for every sub account and allows the pool manager to determine which if any sub accounts should have access to this pool A full rundown of per pool privileges base on sub account configuration is shown in Table 4 SUB ACCOUNTCREATIONPROC...

Page 16: ...n this pool There is a drop down box to select access level and a check box to enable alarm warning email notifications The default levels are No Access and no notifications Go to the drop down box for this sub account and select either Read Only or Read Write to provide access to the sub account Check the notifications box if you would like the sub account to receive alarm warning emails Read Wri...

Page 17: ...e to this sub account No access is provided to any web page specific to this pool Read Only Read and modify Account Settings for sub account Read but not modify Pool Settings for this pool Read but not modify existing Pool Surveys Can t create new Pool Surveys Read the Dashboard Read and navigate the Remote Control menus Can t change pool configuration settings set points Can t control pool featur...

Page 18: ... from the left hand column of buttons on the Dashboard This will take you to the Pool Settings page Edit the Pool Name which is the first field that you can change Then go to the bottom of the page and select Update You will be brought back to the same page and the message Unit profile updated should appear near the top of the page The Pool Name is now changed You can select Home from the top navi...

Page 19: ...inding you of an alarm These emails are configured on a pool by pool basis and can be sent to a single email address or a list of email addresses Each pool has anAlarm Notifications email list Alarm notifications can only be controlled by the login account to which the pool ACHN is registered A sub account that is allowed to access a pool has no control over alarm notifications Setting up the Alar...

Page 20: ... in the pool survey are for your benefit or the benefit of your pool service firm There are three items in the pool survey that are reported on the Dashboard and used in the Water Balance computation These three items are Total Alkalinity some times calledAlkalinity Calcium Hardness sometimes called Hardness and Stabilizer sometimes called Cyanuric Acid These are the only three items along with da...

Page 21: ...ed simultaneously on the graph To view a graph Select Data History from the left hand navigation column This takes you to the Data History page At any time you can push the Refresh button to update the graph There are Refresh buttons both at the top and the bottom of the page At the top of the page are the two date time fields from and to Below that are the selections for the two variables Miscell...

Page 22: ... selected Spa on your Settings Menu POOL is just a label on the Aqua Rite Pro Dashboard and doesn t mean that your Aqua Rite Pro configuration is wrong Background Color Meaning Red The certificate is out of date invalid or has an error Your browser should warn you not to proceed Communication will NOT be secure Yellow The authenticity of the certificate cannot be verified This might indicate a pro...

Page 23: ...username and allow you to select a password to access the Service You are not authorized to access the Service through use of any username other than the one issued to you by the Company upon registration The Gateway Owner agrees to i provide accurate current and complete information as may be prompted by any registration forms for the Service Registration Information ii maintain and promptly upda...

Page 24: ...your comments regarding its products this Site and the Service However we request that you be specific in your comments and that you do not voluntarily submit any ideas suggestions or materials related to the business of the Company or the content or operation of the Site or the Service If despite this request you do voluntarily submit any ideas suggestions or materials related to the business of ...

Page 25: ...AMAGE TO YOUR COMPUTER EQUIPMENT ORANY OTHER PROPERTY WHEN YOUACCESS BROWSE DOWNLOAD FROM OR OTHERWISE USE THE SITE OR THE SERVICE Note that it is possible to damage your pool make it unsafe for bathing or generate unexpectedly high utility bills if you misuse your pool controller Since the remote control portion of the Service gives you full control over the pool controller you can by extension d...

Page 26: ... collect and store a user profile for each pool and for each user account with equipment and contact information The Company will not share this personally identifiable data the Personal Data with 3rd party companies for market ing purposes The Company may employ contract companies to assist the delivery of the Aqua Connect product and these companies will also handle the Personal Data All interna...

Page 27: ...nually uploaded to the Site please thoroughly review this Privacy Policy and contact us if you have any questions Intended Audience of this Site and the Service This Site is primarily intended to allow owners of Hayward swimming pool controllers and the pool service professionals that they contract with the ability to remotely monitor and control their swimming pools and or spas the Service This S...

Page 28: ...s Site we may send to your computer one or more cookies which are small text files containing a string of characters These cookies uniquely identify your computer and your swimming pool controller and equipment to the Site We may use cookies to improve the quality of the Site and the Service by storing user preferences and tracking user trends Most web browsers are set up to accept cookies but you...

Page 29: ...o this Site and the Service and furthermore to protect it from loss misuse and unauthorized access disclosure alteration or destruction Furthermore the Company requires that employees and third party administrators processors access your Personal Data and Telemetry data only on a need to know basis You should keep in mind that no combination of security measures can ever provide guaranteed protect...

Page 30: ...nstructions at the original point of collection on this Site send an e mail message to us at support aquaconnectweb com or write to us at Privacy Officer Hayward Industries 61 Whitecap Drive North Kingstown RI 02852 Changes to This Privacy Policy If this Privacy Policy changes the revised policy will be posted on this Site Please check back periodically and especially before you provide any person...

Page 31: ...com WARRANTYEXCLUSIONS 1 Material supplied or workmanship performed by others in process of installation 2 Damage resulting from improper installation including installation on pools larger than the product rating 3 Problems resulting from failure to install operate or maintain the product s in accordance with the recommendations contained in the owners manual s 4 Problems resulting from failure t...

Page 32: ...terference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equip ment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the recei...

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