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TROUBLESHOOTING
FOR TECHNICAL ASSISTANCE, CALL: 908.355.7995
PROBLEM
CAUSES
SOLUTION
Blockage of the cleaner
throat
Worn shoes
Clear blockage
Replace shoes
See your pool dealer or
servicer.
Worn wings
Improper cleaner model
for application
Replace wings
Slow/no forward movement
Lack of/improper water
flow through cleaner
Check water flow with flow
gauge and adjust as per
Step 5.
PROBLEM
CAUSES
SOLUTION
Cleaner sticks at ladder,
corners, etc.
Improper water flow
Check water flow with flow
gauge and adjust as per
Step 5.
Hose too short
Install additional hose
sections per installation
instructions.
Worn shoes
Replace shoes
Worn wings
Replace wings
Steering failure
1. Check and clean rear
screen, if necessary
2. Check to see that cone
gear is free of debris and
rotates smoothly in
both directions
3. Check steering program
and troubleshoot –then:
a. clean, repair or replace
gearbox
b. check pod/A-
frame connection
and REPLACE IF
NECESSARY. DO
NOT ATTEMPT TO
RETIGHTEN LOOSE
PODS.
c. check medium turbine
and spindle gear
assemblies
Remove all air from cleaner
head. Stop all air from
entering the pool through
the return lines. If cleaner
head and hose are covered
with fine bubbles, give the
hose a good tug. This will
release the air bubbles and
allow the cleaner head to
settle to the bottom of
the pool until the hose is
covered with bubbles again.
Cleaner head “floats”
Air trapped in the head
The cleaner head is actually
being pulled or lifted off the
bottom of the pool by the,
or return line flow –either at
the surface or at the bottom
of the pool –or both.
Readjust return outlets
to prevent water flow
interfering with cleaner
head and/or hose.
