Hawaiian Telcom TV Set top box User Manual Download Page 2

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Hawaiian Telcom TV Introduction

Your Hawaiian Telcom TV Set Top Box

Your Remote Control

Settings 8

Screen Aspect Resolution

Digital Audio Output

Using Your Hawaiian Telcom TV Service

High Defi nition TV

Managing Live TV Feeds

Using The Menu

Using The Onscreen Guide

Picture-in-Picture Browsing

Customizing Your Guide

Set-Up Favorites

Using Search

Video On Demand (VOD)

Pay Per View (PPV)

Parental Control

Using Your Hawaiian Telcom TV Digital Video Recorder

Whole Home DVR

Controlling Live TV

DVR Menu

Recording Programs

Managing Recording Confl icts

Frequently Asked Questions

Troubleshooting Your Hawaiian Telcom TV System

Before Calling Technical Support

Key Customer Records and Contact Information

How to Contact Hawaiian Telcom

Service and Maintenance

Cleaning 35

Terms and Conditions

Index 36

Table of Contents

Summary of Contents for TV Set top box

Page 1: ...Hawaiian Telcom TV User Guide...

Page 2: ...Set Up Favorites 17 Using Search 18 Video On Demand VOD 19 Pay Per View PPV 21 Parental Control 22 Using Your Hawaiian Telcom TV Digital Video Recorder 24 Whole Home DVR 24 Controlling Live TV 24 DVR...

Page 3: ...re enhanced features more channel choices and more control Plus our Whole Home DVR allows you to record more up to four shows at once and connect every TV in your house All delivered on our advanced f...

Page 4: ...at means you have the power to schedule and watch your recordings from any TV connected to your Hawaiian Telcom TV service It s the same as having a DVR in every room Make sure this guide is always ne...

Page 5: ...off and is lit when power is on 2 Link Lit when the Set Top Box is connected to the Hawaiian Telcom network 3 HD Lit when the Set Top Box is configured to display HD content 4 Record Lit on all Set T...

Page 6: ...o 1 Out These connections are ideal for VCRs and older TVs The audio ports can be used independently if other video connections have been used 7 RCA Video Audio 2 Out These duplicate connections are a...

Page 7: ...l is all you need Your Hawaiian Telcom TV Remote Control is universal That means it works with just about any television set as well as most DVD players VCRs and A V receivers We ll show you how to pr...

Page 8: ...Go to recorded TV program list Go to Video On Demand VOD library Go to main menu screen Return to previous menu screen or TV channel Exit from a menu screen or return to live TV Mute the sound on you...

Page 9: ...and press OK 4 Use to select Screen aspect ratio and high definition and press OK 5 Use to select the setting that is appropriate for your TV 6 Navigate to Continue and press OK 7 Navigate to Start T...

Page 10: ...you to adjust your audio settings 1 Press 2 Use to select Settings 3 Use to select Audio and press OK 4 Use to select Digital audio output and press OK 5 Navigate to select Stereo or Surround sound a...

Page 11: ...D you ll experience true widescreen picture quality that s 10 times better than standard television Add 5 1 Dolby Digital sound for theatre quality viewing in the comfort of your home All Hawaiian Tel...

Page 12: ...re TVs tuned to the same live TV program you ll only be using 1 live TV feed If you try to watch or record more live TV programs than you have available feeds your Hawaiian Telcom TV service will pres...

Page 13: ...ings SCHEDULED Lists all future recordings ADD A RECORDING Allows you to record a program using search the guide or by entering the channel number and recording time Here is a brief description of eac...

Page 14: ...turn system sound effects on or off access system information and troubleshoot your connection TELEVISION Allows you to customize your guide favorites list screen aspect ratio and closed captioning AU...

Page 15: ...s 2 hours of program listings Information Provides details about a highlighted program including the title time rating description and cast information if available 1 Press 2 Use to scroll through and...

Page 16: ...a moment of what you are currently watching 1 Press to scroll through channels while watching live TV 2 Press to scroll through time slots while watching live TV 3 Press OK to select a program or to...

Page 17: ...lect Settings 3 Use to select Television and press OK 4 Use to select Customize channel guide and press OK 5 Use to highlight available channel s and press OK to add or remove the channel s A checkmar...

Page 18: ...save your changes A checkmark will appear next to the channels that are included in your favorites list Selecting your favorites list 1 Press 2 Use to select Favorites under Live TV and press OK Editi...

Page 19: ...ing and press OK 4 Repeat step 3 to enter more letters a To enter a number navigate to 123 and press OK b Navigate to highlight a number and press OK c To return to the alphabet navigate to ABC and pr...

Page 20: ...ls create a rental locking PIN Refer to page 22 to learn how RENTING A VOD PROGRAM 1 Press VIDEO ON DEMAND 2 Use to select a video category For those with subcategories use to select the desired subca...

Page 21: ...WATCHING A RENTED VOD PROGRAM Watch your rentals as many times as you want within the rental period 24 hours for most rentals 1 Press VIDEO ON DEMAND to view your current rentals 2 Use to select the m...

Page 22: ...e control to purchase PPV events Charges will appear on your next month s bill 1 Press VIDEO ON DEMAND 2 Navigate to highlight the PPV event that you want to purchase and press OK 3 Press OK to displa...

Page 23: ...4 Create a 4 digit PIN using the number pad on your remote control 5 Confirm the 4 digit PIN by re entering the PIN BLOCKING AND UNBLOCKING PROGRAMS Block or unblock programs by channel or content ra...

Page 24: ...ms on this TV will be unlocked for 2 hours option not available if there is blocked adult content If rental locking is enabled for a VOD or PPV program you must first enter your rental locking PIN to...

Page 25: ...same show and press OK 5 Select Resume Play and press OK to start viewing the recording from where you left off CONTROLLING LIVE TV When you re watching a show your DVR will save it for up to 90 minu...

Page 26: ...which Set Top Box you are watching TV on The record light will remain lit on all your Set Top Boxes including your DVR during a recording RECORDING A SINGLE EPISODE 1 Press 2 Navigate to the program...

Page 27: ...that you want to record 3 Press RECORD twice 4 A series record icon will appear in the program guide STOPPING A RECORDING 1 Press RECORDED TV 2 Use to select the program you wish to stop recording an...

Page 28: ...d press OK and then select Cancel episode or Cancel recording and press OK A series Use to select Series record info press OK then select Cancel series press OK select Cancel series and press OK DELET...

Page 29: ...op recording and press OK b Use to select a time period and press OK To protect your recordings from being deleted automatically a Navigate to Keep until and press OK b Use to select one of the follow...

Page 30: ...nnel You can resume watching exactly where you left off by pressing RECORDED TV to view the Recorded TV menu UNLOCKING A RECORDED PROGRAM 1 Press RECORDED TV 2 Use to select the recorded show that you...

Page 31: ...LICT 1 To cancel recording the program that caused the conflict use to select Don t record and press OK or To resolve the conflict by changing which programs to record use to select Resolve conflict a...

Page 32: ...and PPV VOD is primarily comprised of movies that you can rent and watch as many times as you want within the rental period PPV events are usually live events and start at a specific time set by the c...

Page 33: ...urs of high definition programming How many programs can I record at once You can record 4 live programs at once on your DVR up to 2 of these programs can be in HD How many recordings can I watch simu...

Page 34: ...your TV is set to the right video input Ensure that the TV channel is set to the appropriate channel to match the settings on your Hawaiian Telcom TV Set Top Box and VCR DVD Video 1 2 etc Check the ba...

Page 35: ...ur HDTV You can minimize or remove the black bars on the side of your screen by pressing OPTIONS on your remote control and navigate to select the optimum setting for your TV The Hawaiian Telcom TV Se...

Page 36: ...WER button on your Set Top Box to reset the system Unplug the Set Top Box from the power outlet for at least 10 seconds and then plug it back in This reset method usually resolves most problems relate...

Page 37: ...5 Interactive Program Guide IPG 2 7 Guide 3 7 8 10 12 14 16 17 23 25 26 33 34 Outputs 9 13 34 Parental Control 13 19 22 23 29 31 PIN 19 21 22 23 29 Pay Per View PPV 11 13 18 21 23 31 32 Rating 13 14 2...

Page 38: ...Always on...

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