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Need help? Contact us at [email protected]

If you are missing any of the items above,  please email us 

at [email protected] and let us know!

Installation Screws (6)

Six Phillips head screws used for 

attaching your HAVEN Connect  Z to 

your wood floor*

*for tile or concrete installation, please see our advanced 

tutorials at 

install.havenlock.com

Door Spacer

Plastic spacer used during installation to 

measure the proper distance from the base 

of door.

Charging Cable

USB Charging cable used to charge 

your HAVEN Connect  Z

Power Adapter

120v AC USB Adapter for use with 

included charging cable

Installation Riser

Optional riser used for thresholds that are 

higher than 0.8” and as a template marker 

for alignment and drilling of holes

HAVEN 

Connect  Z

Your lock which will be mounted at the 

base of your door.

Upon opening your HAVEN Connect  Z, you should find the following items inside:

GETTING STARTED

USER MANUAL  

 4

Summary of Contents for HAVEN Connect Z

Page 1: ...one or more countries HAVEN CONNECT Z High strength Z WAVE enabled smart lock Safety Warnings Regulations Warranty Getting Started Preparing Your HAVEN Installation LED and Sounds Z WAVE Operation Tr...

Page 2: ...gate at the same time Owner is responsible for providing alternative access to the building in the event of re potential smoke inhalation carbon dioxide event or other home emergency not listed explic...

Page 3: ...radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception whic...

Page 4: ...overed by this warranty Limited Warranty Subject to terms and conditions of this warranty HAVEN provides a one year warranty on the product caused by manufacturers defects in the mechanical and electr...

Page 5: ...Plastic spacer used during installation to measure the proper distance from the base of door Charging Cable USB Charging cable used to charge your HAVEN Connect Z Power Adapter 120v AC USB Adapter fo...

Page 6: ...the nylon straps inside the lock are properly stretched and calibrated During shipment parts can settle and this cycling allows the parts to stretch and maximize their e ectiveness A cycle is simply...

Page 7: ...y injuries that occur during or after installation HavenLock Inc assumes no responsibility in providing the correct tools and accessories needed for installation unless otherwise noted Use proper prot...

Page 8: ...the bottom of the door when it is closed To do so press the orange spacer provided against the door to nd the distance required 2 2 With the orange spacer pressed against the door place the template d...

Page 9: ...Locking Gate Cover 4 1 When ready to mount and install the HAVEN Connect Z remove the HAVEN locking gate cover by removing the 4 small screws Phillips head screwdriver on the back of the locking gate...

Page 10: ...as entered include exclude mode Blue every second Battery is charging Gate closed successfully Gate opened successfully Gate did not move to commanded position Battery below 25 Battery below 10 If Pai...

Page 11: ...se inoperable Z WAVE OPERATION There are two buttons on the Haven Lock device A small button hereinafter referred to as Reset button that is accessed via a small hole and pressed with a paperclip or s...

Page 12: ...Lifeline 2 To Unlock Sending command class COMMAND_CLASS_DOOR_LOCK command DOOR_LOCK_OPERATION_SET mode 0x00 DOOR_UNSECURED or BASIC_SET value 0x00 will lower the gate Noti cation Type Access Control...

Page 13: ...ttery report is sent to the Lifeline One second later Noti cation CC sends Power Management 0x08 event Charge battery now 0x0F Red LED ashes every 5 seconds and beeper chirps every 30 seconds At this...

Page 14: ...S_SUPERVISION 2 1 2 1 Name Version COMMAND_CLASS_VERSION COMMAND_CLASS_MANUFACTURER_SPECIFIC COMMAND_CLASS_DEVICE_RESET_LOCALLY 3 COMMAND_CLASS_INDICATOR COMMAND_CLASS_POWERLEVEL 2 1 3 1 COMMAND_CLASS...

Page 15: ...ied Battery is charging Impact detected Value 0x01 Battery is full charged RF unlock operation Lock jammed 0x02 0x03 0x04 0x0B 0x0A 0x01 0x0C 0x0D 0x0E 0x0F Type Value Charge battery soon Charge batte...

Page 16: ...0x0A is sent to the Lifeline Parameter 4 Name Transient Threshold Description Impact detect parameter Do not adjust unless advised by Haven Lock Default 0x08 Min 0x02 Max 0x12 Parameter 3 Name Transie...

Page 17: ...ould be kinked up in the gate or one strap could be too tight and need to be loosened You can also take o the gate cover and pull the straps with your ngers This usually evens out the nylon and allows...

Page 18: ...HavenLock Inc Patent Protected European Patent Number 3 194 692 Nashville TN www havenlock com...

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