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Hauppauge DEC 2000-t, Installation And Reference Manual

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7-1

7. Troubleshooting the PC

application

Many errors are caused by the incorrect installation of the 'Hauppauge -
DEC USB Device' driver. We must first check the device manager to see if
the driver has been installed correctly (Win98/ME): Open the device man-
ager (Start / Settings / Control Panel / System / Device manager). The
'Hauppauge - DEC USB Device' must be entered once in the category
'Universal Serial Bus Controllers' 

Problem: The TV window remains light-grey or Error mes-
sage: " main window could not be set. Video in own win-
dow tries to play. "

Explanation:

This error message appears, if the MPEG-2 software

decoder is not installed or is not correctly installed. You may also get this
message if the Direct Draw acceleration of the VGA card is not activated.
Under Windows NT 4,0 this message will always appear, since Live TV is
not supported here.

Solution:

Install the software of the WinTV-DEC2000-t USB installation CD

ROM again (Setup.exe). The WinTV-Nova- T USB needs a VGA card with
hardware overlay operation. For the following example (the older) graph-
ics cards are not suitable: S3 Trio 64, Matrox Millenium I, Matrox
Productiva G100. The following are compatible: S3 Trio 64V, Matrox
Millenium G200 / G400, Nvidia GeForce 256 The Hardware acceleration of
the graphics card should be set to 100% Full. You can check by going to
start \ control panel \ system \ properties \ performance \ graphics and you
should set the hardware acceleration to Full. Run the program dxdiag on
(start / run / dxdiag). Select the menu option " display " and make sure that
the option Direct Draw acceleration is enabled.

Problem: No channels found or PSI tables do not become
highlighted This is normally caused by weak signal
strength or by your aerial not being able to receive a
Digital Terrestrial signal. 

Solution:

You may want to try a signal booster, a high gain aerial or alter-

natively contact your local aerial installer. (To locate an installer near you in

Summary of Contents for DEC 2000-t

Page 1: ...DEC2000 t Installation and Reference Manual English ...

Page 2: ... co uk www hauppauge co uk Hauppauge Computer Works GmbH Krefelder Straße 669 41066 Mönchengladbach Germany Hotline 49 2161 69 48 840 Tel 49 2161 69 48 80 Fax 49 2161 69 48 815 email info hauppauge de www hauppauge de Hauppauge Computer Works Inc 91 Cabot Court Hauppauge NY 11788 USA Phone 1 631 434 1600 Fax 1 631 434 3198 Tech support 1 631 434 3197 www hauppauge com 2002 Hauppauge Digital Europe...

Page 3: ...er Works Incorporated Hauppauge Computer Works Inc assumes no responsibility or liability for any errors or inaccuracies that may appear in this book No part of this publication may be reproduced or transmitted in any form or by any means electronic or mechanical including photocopying recording or storing in a retrieval system or translating into any language in any form without the express writt...

Page 4: ...3 3 Connecting the DEC2000 to your TV set via RF cable 3 4 Connecting your TV antenna 3 6 Connecting the Power Supply 3 6 Powering up your DEC2000 for the first time 3 7 The Welcome Screen and scanning for channels 3 7 Initial Scan for channels 3 8 Mini EPG display 3 8 4 Remote Control and Basic Functions 4 1 Button Functions 4 1 Detailed description of each button 4 2 5 Menu Operation 5 1 Install...

Page 5: ...Installation of the MHEG Teletext Application 6 4 Menu Options 6 4 Channel Scan 6 5 Program information 6 6 Program List 6 6 Favourites List 6 7 View Modes 6 7 Recording and Time Shift 6 8 InterVideo WinDVD 6 9 Tips on recording digital TV on your PC 6 10 Playback of recorded TV shows on your PC 6 11 7 Troubleshooting the PC connection 7 1 Technical Support 7 1 Software Support 7 2 Warranty inform...

Page 6: ...h more and more fea tures such as these digital TV is paving the way for a much more interac tive experience when watching TV The Government has decided that some time between 2005 and 2010 the analogue services will be switched off They have however indicated that the switch off will only happen if most viewers have decided to make the switch to digital TV themselves b Why is Digital TV Better Di...

Page 7: ...able in the UK at the time of publication They are subject to change and can be done without any prior notice from the broadcasters and or manufacturers sound only on Digital Terrestrial not in widescreen Currently available with the DEC2000 to PC connection All TV channels are in widescreen unless indicated BBC ONE BBC TWO ITV 1 Channel 4 Channel 5 ITV 2 BBC CHOICE BBC NEWS 24 SKY NEWS SKY SPORTS...

Page 8: ...he vast choice of channels means there is also a much wider selection Specialised shows on channels that cater to more specific demands mean that viewers will naturally start choosing to switch over to Digital TV Finally the DEC2000 t is a very small and portable device it can be moved from location to location With simple installation digital TV and its vast range of features are never far away T...

Page 9: ...DEC2000 t Installation and Reference Manual 1 4 ...

Page 10: ...2 1 2 WHAT IS IN THE DEC2000 t BOX 1 SCART to SCART Cable 1 Infra red Remote Control 1 12Volt Power Supply 1 USB cable 1 DEC2000 unit 1 RF loop through cable 1 Audio output cable ...

Page 11: ...DEC2000 t Installation and reference Manual 2 2 ...

Page 12: ...re the several different connections that can be made to the back of the DEC2000 t Below you will find some examples SCART socket to TV set optional see section 3 c USB connector to PC optional see section 6 a RF out socket see section 3 e RF in from antenna see section 3 d DC 12v Power Supply connector see section 3 f Audio output connection Power Supply 12V socket RF out to TV set RF in from ant...

Page 13: ... two ways to connect the DEC2000 to your TV set through a SCART cable or through an RF cable A SCART connection will give the best digital picture quality If you have a TV set which accepts RGB SCART your picture quality will be the best possible Most modern TV s have one or more SCART socket To find out if a SCART socket is RGB consult your TV sets manual If your TV does not have a SCART connecti...

Page 14: ...CART from your VCR and your VCR has an available SCART input socket you can connect the DEC2000 t as illustrated below Connect one end of the SCART cable to the DEC2000 t SCART out socket and the other end into the SCART In connector on your VCR Then set your TV to AV input SCART input Set your VCR to AV input SCART input When you turn on the DEC2000 you should see the Welcome Menu on your TV set ...

Page 15: ...n the DEC2000 t refer to Chapter 5 Menu Operation in the section entitled Tuner output There are three ways the RF Loop cable can be connected to your TV set Choose one of these three ways i Connecting the DEC2000 t to your TV directly using RF cables Connect one end of the supplied RF Loop through cable to the RF out on the DEC2000 t as illustrated below Connect the other end of the RF Loop cable...

Page 16: ...nnel can be changed When you turn on the DEC2000 you should see the Welcome Menu on your TV set ii Connecting the DEC2000 t to your TV through a VCR using SCART and RF cables Connect one end of the supplied RF Loop through cable to the RF out on the DEC2000 t as illustrated below Connect the other end into your VCR s RF in socket A SCART cable needs to be installed between your VCR and TV Then set...

Page 17: ... assistance with aerial related issues Please note that BBC licensing fees apply If you use or install tele vision receiving equipment to receive or record television programme ser vices you are required by law to have a valid TV Licence NOTE An antenna is not supplied with the DEC2000 t Place your antenna into the back of the DEC2000 t as illustrated above e Connecting the Power Supply Please ens...

Page 18: ... box will light up ii If this does not happen a red light appears on the DEC22000 t instead Press the RED button locat ed on the Remote control to power up the DEC2000 t iii Please note that if you only have an RF connec tion to your TV you will have to tune your TV to the box output on a spare TV channel See Connecting the DEC2000 to your TV set via RF cable g The Welcome Screen and scanning for ...

Page 19: ...age area If you re in a coverage area you should be able to get Freeview with your existing rooftop or loft aerial and wiring provided they are in good condition Your TV antenna might not be oriented correctly to pick up the digital TV channels In this case reorient the antenna and scan for channels again see Chapter 5 Scan Menu your antenna might need to be replaced In some parts of the country F...

Page 20: ...DEC2000 t Installation and Reference Manual 3 9 change channels you are presented with the Mini EPG which shows you the current channel program description duration and time ...

Page 21: ...DEC2000 t Installation and Reference Manual 3 10 ...

Page 22: ...he Remote Control see below This enables you see the Menu options changes channels in every day use and controls the sound level The most used buttons are the OK button to set an option and the ESC button to escape cancel or return to a previ ous screen a Button Functions ...

Page 23: ...s the two consecutive numbers for example 1 followed by 4 for channel 14 4 OK button enables you to display the channel list and select Menu options 5 Up button this not only enables you to select the UP option it also enables you to scroll through menu selections 6 Down button this not only enables you to select the DOWN option it also enables you to scroll through menu selections 7 Left Button B...

Page 24: ...evious one 11 EPG red button will access the Electronic Program Guide Below is a picture of the EPG screen when you press the red EPG button on the remote control The panel on the top right hand corner carries on showing you the live TV image II The bottom panel shows the Program Selection Guide This has a listing of all the programs that are on at that time or that are due to be aired shortly III...

Page 25: ... broadcasts vary on lan guages supported 14 Video Toggle The blue button allows you to change between 3 different TV display modes when available These are 4 3 CCO Pan Scan 4 3 Letterbox and 16 9 Widescreen For further details see section 5 a under the paragraph Screen Format 15 Setup button will access the main set up menu Use this to cus tomize your viewing options see section 5 16 M button is r...

Page 26: ...the features you wish to adjust Use the Left and Right Buttons to make selections within each sub section Language You can select the language you view your menus in Use the Left and Right buttons to select which language you wish to use Once the red square is on the language you wish to select press OK and the menus that you will be presented with will now be displayed in that language Time Zone ...

Page 27: ...the DEC2000 t to an external Video in device i e VCR s Video in with a SCART to Composite cable the external video source may require you to change this setting Screen Format This enables you to change the aspect ratio of the screen you are view ing There are three different types of aspect ratio available 4 3 CCO Pan Scan 4 3 Letterbox 16 9 Widescreen Tuner Output This is used to indicate which c...

Page 28: ...ng providing there is proper signal strength Alternatively you can scroll through the options and decide which chan nel frequencies you would like to scan for This is usually determined by the transmitter that is nearest you and at what frequency it transmits at While scanning the Signal Strength and Quality are indicated The tool bars will light up giving you an indication of the strength of the ...

Page 29: ...ight buttons to select between TV and Radio mode The Up and Down buttons enable you to scroll through the entire LCN list LCN is a term used to describe the channel number next to the channel name The Left and Right Buttons enable you to scroll through the list in chunks of channels You will be taken to every eleventh chan nel The channel number and the Corresponding Mux Rate and Frequency are als...

Page 30: ...the changes are to be made These changes must be saved or they will not be implemented e Pin Code Menu This section shows you how to implement the child lock on your DEC2000 t The current Default Pin Code is 0000 In order to access this Menu for the first time you need to enter the default code There are four levels of childproof lock in the DEC2000 t Level 3 High Parental Lock Level 2 Medium Pare...

Page 31: ...Software update Menu At the top of the screen you are given information on the current software for your DEC2000 t The top box indicates your software version At this time software updates via digital terrestrial are not currently avail able in the UK ...

Page 32: ...iginal high quality video Before you begin you will need to ensure that your system meets the mini mum system requirements Minimum System Requirements To use the DEC2000 t with your PC via the USB port you will need the fol lowing The TV application a PC with Pentium III 500MHz or higher USB version 1 1 or 2 0 port 64MB RAM minimum recommended 1 gigabyte of free hard disk space per hour of recorde...

Page 33: ...of captured file p Using the MHEG application a Installation of the DEC2000 t USB hardware Plug your TV antenna into the DEC2000 RF input connector Connect the square end of the supplied USB cable into the DEC2000 t USB connection Plug the supplied Power Supply into the DEC2000 t Power Supply socket N ote DO NOT PLUG THE OTHER END OF THE USB CABLE INTO YOUR PC UNTIL IT HAS COMPLETELY BOOTED b Inst...

Page 34: ...completion of this procedure a window will appear asking permis sion to re start the computer to finish the installation Select OK and the computer will re start d DEC2000 t USB TV Radio Application With the DVB TV Radio application you can experience a variety of digi tal television and radio programs The program list which is alphabetically sorted by provider can be edited by clicking on the cha...

Page 35: ...ROM drive let ter for D Ensure that the DEC2000 t is highlighted in the Setup type selection f Menu Options The Menu group includes five symbols Clicking on a symbol will create a dialogue window in which you will be asked to follow certain procedures Opens dialogue for Channel Scan which allows you to re scan for channels The Language selection for control bars Displays Online Help Center s the T...

Page 36: ...GION and local transmitter STATION Note if you are not sure of your region you can select All Regions and All Stations In this case channel scanning will take longer but you will pick up any active TV stations which can be received by your TV antenna Select START SCAN When a Strong signal is detected the FRONT END Status signal strength will become highlighted Dark Blue and a Scanning PSI tables b...

Page 37: ...ation provides the information i Program list This lists the channels that have been scanned in during the Auto Scan channel search j Favourites List This option allows you to select your favorite programs so they are displayed by default You can select your favorites by checking the box to the left hand side of the program from The channel list Channels you put a tick next to will appear in the F...

Page 38: ...tle Mode You can also change to No Title Mode by double clicking the left mouse button on the TV picture and by clicking on the picture again you will be returned to the normal operating mode l Recording Time Shift These controls allow you to record Radio and TV programs onto your hard disk By Clicking on the Folder symbol you can choose a directory to save the file s in The colored crossbar shows...

Page 39: ... you have left TIME_SHIFT button starts the time shift mode allowing you to record a running telecast and begin playback while the same recording is still ongoing Playback use this button to playback the captured file within the DEC2000 t application m InterVideo WinDVD During installation of the DEC2000 to the PC DEC2000 t will detect if you have on your PC a version of Intervideo s WinDVD This s...

Page 40: ...ay be improved by changing a Windows setting called Read ahead optimization to None This setting can be found under Control Panel System Performance File System It is also rec ommended to close down any other applications before you start capturing If you are having problems recording TV shows please consider these recommendations to increase performance Capture audio video data onto a hard drive ...

Page 41: ...a recorded TV show from WinDVD To launch the InterVideo WinDVD application click Start then go to Programs and go to InterVideo WinDVD 1 Click on InterVideo WinDVD 2 Select the Playlist Button 3 When the Playlist window opens click the File option under the Play for playing back a file 4 Next select the location of the folder that contains the saved capture Step 2 Playlist Button Step 3 File optio...

Page 42: ... cation This activates the Digital Teletext application as shown below When only Digital Teletext is being broadcast and no TV picture the application will be activated automati cally Teletext services often load automatically shortly after the Digital Teletext window is displayed In which case simply follow the given instructions e g Press Red To enter other services you may have to press Text No...

Page 43: ...se to its left or right side where it will snap to it The Remote can be toggled on and off by right clicking on the title bar of the main Digital Teletext window and selecting Remote On in the Options menu The contents of the Digital Teletext window can be copied to the clipboard in the form of an image which can be pasted into other applications You can do this by right clicking on the title bar ...

Page 44: ... the software of the WinTV DEC2000 t USB installation CD ROM again Setup exe The WinTV Nova T USB needs a VGA card with hardware overlay operation For the following example the older graph ics cards are not suitable S3 Trio 64 Matrox Millenium I Matrox Productiva G100 The following are compatible S3 Trio 64V Matrox Millenium G200 G400 Nvidia GeForce 256 The Hardware acceleration of the graphics ca...

Page 45: ...ntrol You can check this by going to Start Programs Accessories Entertainment Volume control If you then go to options properties playback and make sure that there is a check box in all of the devices listed you may have to scroll up down If you then select OK you should see a volume control box and there may be one that has a check in mute which you need to remove Technical Support If you have a ...

Page 46: ...ched on computer it will be easier to assist and provide information for you Please note that Hauppauge Technical Support is closed Saturday Sunday and Bank Holidays Software Support For the latest software for the DEC2000 t as well as tips and troubleshoot ing please visit our website www hauppauge co uk In the case of warranty The manufacturer warranty amounts to two years starting from purchase...

Page 47: ...7 4 DEC2000 t Installation and reference Manual ...

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