Form No. TQ310M-0118
9
English
Symptom
Probable Cause
Corrective Action
Toast too light.
Color Control knob set on a light setting.
Turn Color Control knob to a darker setting.
Unit not warmed up. The toaster needs time to
heat up when initially turned on.
Allow approximately 15 to 20 minutes for the unit to
warm up.
Supply voltage to unit is low.
Verify the supply voltage to the toaster matches the unit
specifications.
Toast too dark.
Color Control knob set on a dark setting.
Turn color control knob to a lighter setting.
Supply voltage to unit is high.
Verify the supply voltage to the toaster matches the unit
specifications.
Unit not working at all.
Unit not plugged in.
Plug unit into proper power supply.
High Limit switch tripped and Warning Light
illuminated.
High Limit
Reset
Button
Check for the following:
1. Make sure hot air from other sources is directed away
from the front of the unit.
2. Make sure the fan filter is clean.
Press the High Limit Reset Button on rear of unit. If
problem continues, contact Authorized Service Agent or
Hatco for assistance.
Unit toasts on one side only.
The toaster is in BUNS mode (one-sided
toasting).
Press the “Bread”
( )
key for Bread mode (two-sided
toasting).
Heating element defective.
If the element does not glow, contact Authorized Service
Agent or Hatco for assistance.
Toaster trips the circuit breaker
or GFCI.
Circuit breaker is not sized properly for the toaster. Check circuit breaker for proper sizing.
Wiring fault inside toaster.
Contact Authorized Service Agent or Hatco for assistance.
TROUBLESHOOTING GUIDE
WARNING
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
WARNING
ELECTRIC SHOCK HAZARD: Turn OFF power switch,
unplug power cord, and allow unit to cool before
performing any cleaning, adjustments, maintenance, or
attempting to clear a jam.
Troubleshooting Questions?
If you continue to have problems resolving an issue, please contact the nearest Authorized Hatco Service Agency or Hatco
for assistance. To locate the nearest Service Agency, log onto the Hatco website at
www.hatcocorp.com
and click on
Find Service Agent
, or contact the
Hatco Parts and Service Team
at:
Telephone: 800-558-0607 or 414-671-6350
e-mail: [email protected]
OPTIONS AND ACCESSORIES
Security Cover
The lockable security cover flips up and down to limit access
to the control panel.
1. Remove the crumb tray.
2. Remove the two front screws on the platform above the
controls.
3. Position the security cover over the control panel, aligning
the mounting holes on the security cover with the screw
holes on the platform.
4. Reinstall the two screws through the security cover and
into the platform. Tighten securely.
5. Reinstall the crumb tray.
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Installing the Security Cover
