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TROuBLESHOOTING GuIDE

Form No. GR2S2BWm-0511

13

Symptom

Probable Cause

Corrective Action

Light bulb not working.

Light bulb defective.

Replace light bulb.

Power turned OFF.

move Power ON/OFF (I/O) switch to the ON (I)

position.

Unit not hot enough.

Temperature control set too low.

adjust temperature control to a higher setting.

Heating element(s) not working.

Contact an authorized Hatco Service agent or

Hatco for assistance.

Temperature control not working properly.

Contact an authorized Hatco Service agent or

Hatco for assistance.

Excessive air movement around unit.

Restrict  or  redirect  air  movement  (i.e.,  air

conditioning duct or exhaust fan) away from unit.

Unit connected to incorrect power supply.

Contact an authorized Hatco Service agent or

Hatco for assistance.

Unit too hot.

Temperature control set too high.

adjust Temperature control to a lower setting.

Temperature control not working properly.

Contact an authorized Hatco Service agent or

Hatco for assistance.

Unit connected to incorrect power supply.

Contact an authorized Hatco Service agent or

Hatco for assistance.

No heat, but light works.

Temperature control set too low.

adjust Temperature control to a higher setting.

Heating element(s) not working.

Contact an authorized Hatco Service agent or

Hatco for assistance.

Temperature control not working properly.

Contact an authorized Hatco Service agent or

Hatco for assistance.

No heat and no light.

Power turned OFF.

move Power ON/OFF (I/O) switch to the ON (I)

position.

Circuit breaker tripped.

Reset  circuit  breaker.  If  circuit  breaker

continues to trip, contact authorized Service

agent or Hatco for assistance.

This  unit  must  be  serviced  by  trained  and  qualified

personnel only. Service by unqualified personnel may lead

to electric shock or burn.

WARNING

ELECTRIC  SHOCK  HAzARD:  Turn  OFF  power  switch,

unplug  power  cord,  and  allow  unit  to  cool  before

performing any cleaning, adjustments, or maintenance.

WARNING

Summary of Contents for GR2BW-24

Page 1: ...quier falla en el seguimiento de las instrucciones contenidas en este manual puede resultar en un serio lesi n o muerte Este manual contiene importante informaci n sobre seguridad concerniente al mant...

Page 2: ...unit is inspected and tested thoroughly prior to shipment This manual provides the installation safety and operating instructions for Hatco Glo Ray Designer Heated Shelves and Buffet Warmers Hatco re...

Page 3: ...serviceable parts If service is required on this unit contact an Authorized Hatco Service Agent or contact the Hatco Service Department at 800 558 0607 or 414 671 6350 fax 800 690 2966 or Internation...

Page 4: ...o 1988 mm in length all GR2S models are shipped from the factory fully assembled and ready for use Figure 1 GR2S model Heated Base MODEL DESIGNATION SPECIFICATIONS Figure 3 model Designation G R 2 B W...

Page 5: ...48 lbs 22 kg 220 700 3 2 CEE 7 7 Schuko 48 lbs 22 kg 240 700 2 9 BS 1363 48 lbs 22 kg 220 230 CE 700 765 3 2 3 3 CEE 7 7 Schuko 48 lbs 22 kg 230 240 CE 643 700 2 8 2 9 BS 1363 48 lbs 22 kg GR2S 54 12...

Page 6: ...80 lbs 36 kg 120 240 1470 6 7 NEma 14 20P 80 lbs 36 kg 220 1450 6 6 CEE 7 7 Schuko 80 lbs 36 kg 240 1470 6 1 BS 1363 80 lbs 36 kg 220 230 CE 1450 1585 6 6 6 9 CEE 7 7 Schuko 80 lbs 36 kg 230 240 CE 1...

Page 7: ...7 7 Schuko 105 lbs 48 kg 230 240 CE 2443 2660 10 6 11 1 BS 1363 105 lbs 48 kg GR2BW 66 120 208 2920 13 0 NEma 14 20P 112 lbs 51 kg 120 240 2920 13 0 NEma 14 20P 112 lbs 51 kg 220 2860 13 0 CEE 7 7 Sc...

Page 8: ...20 1 2 521 mm GR2S 48 54 1 4 1378 mm 27 686 mm 7 178 mm 47 3 4 1213 mm 21 3 4 552 mm 46 1 2 1181 mm 20 1 2 521 mm GR2S 54 60 1 4 1530 mm 27 686 mm 7 178 mm 53 3 4 1365 mm 21 3 4 552 mm 52 1 2 1334 mm...

Page 9: ...81 mm 20 1 2 521 mm GR2BW 54 60 1 4 1530 mm 27 686 mm 22 559 mm 53 3 4 1365 mm 21 3 4 552 mm 52 1 2 1334 mm 20 1 2 521 mm GR2BW 60 66 1 4 1683 mm 27 686 mm 22 559 mm 59 3 4 1518 mm 21 3 4 552 mm 58 1...

Page 10: ...m from combustible walls and materials If safe distances are not maintained discoloration or combustion could occur Locate unit at the proper counter height in an area that is convenient for use The l...

Page 11: ...d HIGH 3 allow the unit 15 20 minutes to reach operating temperature Figure 8 Controls for GR2S and GR2BW WARNING CAUTION Power ON OFF I O Switch Indicator Light BASE Heat Control GR2BW Models 1 move...

Page 12: ...s Hard to reach areas should be cleaned using small brush and mild soap 4 For GR2BW models clean the plastic sneeze guards and side panels if equipped using a mild soapy water solution and a non abras...

Page 13: ...Temperature control not working properly Contact an authorized Hatco Service agent or Hatco for assistance Unit connected to incorrect power supply Contact an authorized Hatco Service agent or Hatco...

Page 14: ...S AND ACCESSORIES 14 Form No GR2S2BWm 0511 4 102 mm Designer Legs 4 102 mm Designer legs are available as accessories for GR2S and GR2BW models Designer legs come standard on models 42 or wider To ins...

Page 15: ...URPOSE OR PaTENT OR OTHER INTELLECTUaL PROPERTY RIGHT INFRINGEmENT Without limiting the generality of the foregoing SUCH WaRRaNTIES DO NOT COVER Coated incandescent light bulbs fluorescent lights heat...

Page 16: ...n Electric Omaha 402 341 1414 NEVADA Burney s Commercial Las Vegas 702 736 0006 Hi Tech Commercial Service N Las Vegas 702 649 4616 NEW JERSEy Jay Hill Repair Fairfield 973 575 9145 Service Plus Fland...

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