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Form No. GR2SDM-0707

14

MAINTENANCE

GENERAL

The Hatco Glo-Ray 

Designer

Merchandising

Warmers are designed for maximum durability and
performance, with minimum maintenance. 

WARNING

To avoid any injury, turn the power switch off at
the fuse disconnect switch/circuit breaker or
unplug the unit from the power source and allow
to cool completely before performing any
maintenance or cleaning.

WARNING

To avoid electrical shock or personal injury, do
not steam clean or use excessive water on the
unit.

WARNING

To avoid electrical shock, personal injury or
damage to the unit, DO NOT submerge in water.
Unit is not waterproof. Do not operate if it has
been submerged in water.

WARNING

To prevent electric shock, always unplug the unit
before performing cleaning or maintenance.

CLEANING

To preserve the bright finish of the Glo-Ray 

Designer

Merchandising Warmer, it is recommended that the
exterior and interior surfaces be wiped daily with a
damp cloth. Stubborn stains may be removed with a
good non-abrasive cleaner. Hard to reach areas
should be cleaned with a small brush and mild soap.

NOTICE

Use only non-abrasive cleaners. Abrasive
cleaners could scratch the finish of your unit,
marring its appearance and making it
susceptible to dirt accumulation.

Clean the glass sides using a common glass
cleaner.

NOTICE

Only soft cleaning cloths, mild soap and water
should be used to clean breath protector(s). Do
not use paper towel or glass cleaner. Breath
protector(s) are made of shatterproof
polycarbonate and will scratch or crack if proper
care is not taken.

DISPLAY LIGHT BULB REPLACEMENT

The display light is an incandescent light bulb which
illuminates the warming area. The bulb has a special
coating to guard against injury and food
contamination in the event of breakage.

1. To replace a light bulb, disconnect the power

supply and wait until the unit has cooled. 

2. Bulbs have a threaded base. Unscrew the light

bulb from the unit and replace it with a new
specially coated incandescent bulb. 

NOTE: Hatco shatter-resistant light bulbs meet NSF
standards for food holding and display areas. For
120, 120/208 and 120/240 volt applications, use
Hatco part number 02.30.043.00. For 220, 240, 220-
230 and 230-240 volt, use Hatco part number
02.30.058.00

WARNING

Only bulbs which meet or exceed NSF
standards, specifically designed for food
holding areas must be used. Breakage of bulbs
not specially coated could result in personal
injury and/or food contamination.

WARNING

If service is required on this unit, contact your
Authorized Hatco Service Agent, or contact the
Hatco Service Department at 800-558-0607 or 
414-671-6350; fax 800-690-2966 or International
fax 414-671-3976.

WARNING

This product has no “user” serviceable parts. To
avoid damage to the unit or injury to personnel,
use only Authorized Hatco Service Agents and
Genuine Hatco Parts when service is required.

WARNING

Genuine Hatco Replacement Parts are specified
to operate safely in the environments in which
they are used. Some aftermarket or generic
replacement parts do not have the
characteristics that will allow them to operate
safely in Hatco equipment. It is essential to use
Hatco Replacement Parts when repairing Hatco
equipment. Failure to use Hatco Replacement
Parts may subject operators of the equipment to
hazardous electrical voltage, resulting in
electrical shock or burn.

Summary of Contents for Glo-Ray GR2SDH-24

Page 1: ...al please bring it to the attention of your supervisor Do not operate this equipment unless you have read and understood the contents of this manual Este manual contiene importante informaci n sobre s...

Page 2: ...ional information can be found by visiting our web site at www hatcocorp com The Hatco Glo Ray Designer Merchandising Warmers GR2SDH Horizontal Shelf and GR2SDS Slant Shelf are perfect for holding wra...

Page 3: ...ot steam clean or use excessive water on the unit Only light bulbs which meet or exceed NSF standards specifically designed for food holding areas must be used Breakage of light bulbs not specially co...

Page 4: ...ies units over 36 914 mm in length or weighing more than 80 lbs 36 kg to be either sealed or raised on the installation surface If this unit cannot be sealed at the point of use 4 102 mm legs are incl...

Page 5: ...or boxed product These models are available in various widths 30 1 8 to 66 1 8 765 to 1680 mm and are also available in single shelf or dual shelf models GR2SDS MODELS The GR2SDS models are slant shel...

Page 6: ...supplied without plug connect the proper plug to the cord making sure the plug is rated for the specific load and the plug matches a suitable receptacle WARNING For safe and proper operation plug uni...

Page 7: ...kg GR2SDH 42 120 1490 12 4 NEMA 5 15P 138 lbs 63 kg 220 1450 6 6 CEE 7 7 Schuko 138 lbs 63 kg 240 1490 6 2 BS 1363 138 lbs 63 kg 220 230 CE 1450 1585 6 6 6 9 CEE 7 7 Schuko 138 lbs 63 kg 230 240 CE 13...

Page 8: ...H 42D 120 208 2980 12 4 NEMA L14 20P 186 lbs 85 kg 120 240 2980 12 4 NEMA L14 20P 186 lbs 85 kg 220 2900 13 2 CEE 7 7 Schuko 186 lbs 85 kg 240 2980 12 4 BS 1363 186 lbs 85 kg 220 230 CE 2900 3170 13 2...

Page 9: ...7 Schuko 146 lbs 66 kg 230 240 CE 1368 1490 6 0 6 2 BS 1363 146 lbs 66 kg GR2SDS 48 120 1690 14 1 NEMA 5 15P 164 lbs 74 kg 220 1650 7 5 CEE 7 7 Schuko 164 lbs 74 kg 240 1690 7 1 BS 1363 164 lbs 74 kg...

Page 10: ...CE 2900 3170 13 2 13 8 CEE 7 7 Schuko 218 lbs 99 kg 230 240 CE 2737 2980 11 9 12 4 BS 1363 218 lbs 99 kg GR2SDS 48D 120 208 3380 14 1 NEMA L14 20P 240 lbs 109 kg 120 240 3380 14 1 NEMA L14 20P 240 lb...

Page 11: ...on when 4 102 mm leg is used HORIZONTAL MODEL DUAL SHELF Model Width A Depth B Height C Height D Heated Shelf Area E Footprint Width F Width G Depth H GR2SDH 24D 30 1 8 27 29 8 23 7 8 20 1 8 5 1 16 4...

Page 12: ...16 4 7 16 1375 mm 676 mm 492 mm 203 mm 1216 mm 1121 mm 129 mm 113 mm GR2SDS 54 60 1 8 26 5 8 19 3 8 8 53 7 8 50 1 8 5 1 16 4 7 16 1527 mm 676 mm 492 mm 203 mm 1368 mm 1273 mm 129 mm 113 mm GR2SDS 60 6...

Page 13: ...42D 48 1 8 26 5 8 30 3 8 8 41 7 8 38 1 8 5 1 16 4 7 16 1222 mm 676 mm 772 mm 203 mm 1064 mm 968 mm 129 mm 113 mm GR2SDS 48D 54 1 8 26 5 8 30 3 8 8 47 7 8 44 1 8 5 1 16 4 7 16 1375 mm 676 mm 772 mm 203...

Page 14: ...hoods and air conditioning ducts WARNING For safe and proper operation the unit must be located 1 25 mm from combustible walls and materials If safe distances are not maintained discoloration or comb...

Page 15: ...Merchandising Warmer power is controlled by the ON OFF toggle switch See Figure 6 The switch must be in the ON position for the unit to function The thermostatically controlled base can be set to any...

Page 16: ...REPLACEMENT The display light is an incandescent light bulb which illuminates the warming area The bulb has a special coating to guard against injury and food contamination in the event of breakage 1...

Page 17: ...ntrol side making sure the glass is secure 2 Place hexbolt through short rubber foot with bolt head on recessed foot side and through metal Designer Leg Align bolt in corner hole on base and tighten s...

Page 18: ...ew and use it to mount center bracket location B If no wire guard screw is present it will be necessary to drill a 0 125 diameter hole at location B See Figure 10 2 Using a flat head screw driver remo...

Page 19: ...sired holes for placement on either a slant or horizontal unit See Figure 13 2 Position the straps on top of the warmer and carefully snap them over the top of the bull nose trim piece on the front an...

Page 20: ...co for assistance Contact Authorized Service Agent or Hatco for assistance Restrict or redirect air movement i e air conditioning duct or exhaust fan away from unit or install flip up doors on unit to...

Page 21: ...Form No GR2SDM 0707 19 NOTES...

Page 22: ...Form No GR2SDM 0707 20 NOTES...

Page 23: ...OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR PATENT OR OTHER INTELLECTUAL PROPERTY RIGHT INFRINGEMENT Without limiting the ge...

Page 24: ...is 314 535 2222 NEBRASKA Anderson Electric Omaha 402 341 1414 NEVADA Burney s Commercial Las Vegas 702 736 0006 Hi Tech Commercial Service N Las Vegas 702 649 4616 NEW JERSEY Jay Hill Repair Fairfield...

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