12/20/11
888-2595-001
A-21
WARNING: Disconnect primary power prior to servicing.
Appendix A - FM Web Remote Option
ZX Series
STEP 1
Launch discoverer application on PC installed on same LAN as web
remote.
STEP 2
Press Discover Devices button.
STEP 3
Consult results window to determine current IP address of web remote.
STEP 4
Attempt to contact web remote on current IP address or perform an
expert reset to change IP address to more convenient value.
STEP 5
Procedure complete.
A.6
Troubleshooting
Table A-4 Web Remote Troubleshooting
Symptom
Cause and Solution
Cannot connect to web
remote. Web browser
displays “cannot dis-
play page” error mes-
sage.
Possible incorrect IP address. Enter correct IP address and press F5 to refresh
browser page.
If IP address cannot be located, perform expert reset of web remote card to reset IP
address and password. See section A.5.3 for more information.
Possible connectivity problem. If connected to router as gateway, check router for
activity. Access router configuration page and verify all settings are correct.
Main page remains
dark, "-------" is dis-
played where transmit-
ter name should be, and
all readings display
'999'.
Incorrect execution of Javascripts on web page or Javascipts have been disabled in
web browser settings. Check browser settings and "enable scripts".
NOTE:
if the web page is a locally stored page (hard drive) as described in the
accompanying USB flash drive, this problem can also be caused by no connectiv-
ity due to an incorrect web remote IP address or the web remote server on the far
end being off-line.
Incorrect time recorded
in new log entries.
Possible incorrect setting of on-board clock. Access configuration page and
update time information.
If on-board clock consistent loses or gains seconds over course of days/weeks,
update clock speed trim value via procedure in section A.5.5.
Possible extended AC mains failure. It has been noted that the clock accuracy will
suffer slightly during extended periods on backup battery power.
Time format is stuck on
24 hour ‘military’ for-
mat. e.g. 5:00pm =
17:00
This is normal. Time and date format for log entries is not adjustable.
Cannot send SNMP test
trap to NMS manager.
Possible firewall interference. Verify port 162 is not being blocked by an interven-
ing firewall.
Possible incorrect trap address. Verify correct IP address of trap destination.
Summary of Contents for ZX2500
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