Harris Broadcast Flexiva FAX 5KW, Technical Manual

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WARNING: Disconnect primary power prior to servicing.
Technical Assistance
Technical and troubleshooting assistance for Harris Broadcast products is available from the
field service department during normal business hours 8:00AM to 5:00PM CST.
Telephone +1 ‐ 217 ‐ 222 ‐ 8200 , FAX +1 ‐ 217 ‐ 221 ‐ 7086 , email tsupport@harrisbroadcast.com .
Emergency service is available 24 hours a day, seven days a week, by telephone only.
Online assistance, including technical manuals, software downloads, and service bulletins, is
available at http://www.harrisbroadcast.com/servicesandsupport/default.asp.
Address written correspondence to Field Service Dept.
Harris Broadcast
P.O. Box 4290
Quincy, IL 62305 ‐ 4290, USA.
For global service contact information, visit: http://www.harrisbroadcast.com/contactus .
NOTE: For all service and parts correspondence, please provide the sales order number, as
well as the serial number for the transmitter or part in question. Record those numbers here:
___________________________________/___________________________________
Provide these numbers for any written request, or have these numbers ready in the event
you choose to call regarding any service or parts requests. For warranty claims it will be
required. For out of warranty products, this will help us identify what hardware shipped.
Replaceable Parts Service
The service parts department is available from 7:00AM to 5:00 PM CST Monday ‐ Friday,
and 8:00AM to 12:00PM CST on Saturday.
Telephone +1 ‐ 217 ‐ 221 ‐ 7500 or email servicepartsreq@harrisbroadcast.com .
Emergency parts are available 24 hours a day, seven days a week, by telephone only .
Unpacking
Carefully unpack the equipment and perform a visual inspection to determine if any damage
was incurred during shipment. Retain the shipping materials until it has been verified that all
equipment has been received undamaged. Locate and retain all packing check lists. Use the
packing check list to help locate and identify any components or assemblies which are
removed for shipping and must be reinstalled. Also remove any shipping supports, straps,
and packing materials prior to initial turn on.
Returns And Exchanges
No equipment can be returned unless written approval and a return authorization is received
from Harris Broadcast. Special shipping instructions and coding will be provided to assure
proper handling. Complete details regarding circumstances and reasons for return are to be
included in the request for return. Custom equipment or special order equipment is not
returnable. In those instances where return or exchange of equipment is at the request of
the customer, or convenience of the customer, a restocking fee will be charged. All returns
will be sent freight prepaid and properly insured by the customer. When communicating with
Harris Broadcast, specify the Harris Broadcast order number or invoice number.